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Swarm ‑ Detect Customer Calls logo

Swarm ‑ Detect Customer Calls

Develop by Swarm Apps

$5.99-$25.99

/ Month
7 Days Free Trial

Know which customer is calling you in real time

Integrate with shopify
Detect customer calls
Identify customer details
Save caller id
View missed calls
1 Reviews
8.2

About Swarm ‑ Detect Customer Calls

Launched Apr 24, 2024

Categories

Built by Swarm Apps

Email :

[email protected]

Address

312 W. 2nd St #1388, Casper, WY, Casper, WY, 82601, US

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Introduction Video

Description

Ever wonder which customer is on the line before answering? With Swarm, now you can find out!

Detect customer calls in real-time! Gain valuable insight from knowing which customer is calling you. Swarm simply identifies your customers name and order number as they call you. Then automatically renames the call and saves the caller ID directly to your Android phone. You can even see missed calls—now you will know who’s an existing or potential new customer! Swarm currently integrates with Shopify and Android only. Elevate your customer service and drive business success.

Detect customer calls in real-time! Gain valuable insight from knowing which customer is calling you. Swarm simply identifies your customers name and order number as they call you. Then automatically renames the call and saves the caller ID directly to your Android phone. You can even see missed calls—now you will know who’s an existing or potential new customer! Swarm currently integrates with Shopify and Android only. Elevate your customer service and drive business success. more
  • Know Who’s Calling - Existing or potential new customers!
  • Improved Customer Service - Detect incoming and missed calls
  • Stay Organized - Renames and saves the call with order details
  • Business Growth - Optimize customer service and strengthen relationships
  • World Class Support - Got questions? our team is here to help

Pros

  • Real-time customer call detection provides immediate insights
  • Identifies customer's name and order number for each call, aiding customer service
  • Automatically renames the call and saves caller ID directly to your Android phone
  • Allows visibility of missed calls, helping to manage potential new customers
  • Integrates seamlessly with Shopify and Android
  • Improves organization by saving call details with order information
  • Optimizes customer service and strengthens customer relationships
  • Offers world-class support to help with any questions or issues

Cons

  • Limited to Shopify and Android integration, not available for other platforms
  • Potential privacy concerns with storing customer information on the phone
  • Requires dependence on Android devices; not suitable for iOS users
  • No mention of integration with customer relationship management (CRM) tools

Top Helpful Reviews

Heist Consulting

Jul 08, 2024  on Shopify

Great app for discovering customers. Knowing exactly who is calling and their order details in real-time has improved our customer service. We went with Business plan. It’s easy to use, integrates seamlessly with our toolset, and has helped us stay organized.

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