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The logistics of your ambitions Show more

HappyColis is an innovative logistics application designed to streamline the e-commerce operations of growing merchants by connecting their store directly to our advanced logistics platform. The app facilitates automatic synchronization of products and orders, allowing for seamless management of order fulfillment, inventory tracking, and shipping updates, all from a single, user-friendly interface. Merchants benefit from premium services at competitive rates, ensuring a reduction in logistics costs and significant time savings. By leveraging real-time tracking and immediate access to essential logistics data, HappyColis empowers merchants to enhance their operational efficiency and customer satisfaction. With features such as catalog synchronization, order retrieval, and package tracking, HappyColis is the comprehensive solution for businesses seeking to optimize their logistics processes. Our mission is to deliver flawless service while helping you focus on growing your business.
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Inventory synchronization
Tracking numbers
Catalog synchronization
Order retrieval
Package transmission

Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.
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Customer engagement
Streamlined communication
Real-time chat
Order updates
Efficient responses

Effortlessly track and organize store with custom status. Show more

BizSync ‑ Status Tracker is an innovative app designed to optimize your business operations by allowing you to create custom statuses for products, customers, and orders. Tailor these statuses to suit your unique business requirements, helping you to stand out in the marketplace and strengthen your brand identity. By assigning personalized labels to different order statuses, the app enhances communication with customers, keeping them informed at every stage of their purchase journey. This tool also streamlines inventory management through specialized order status tags, making tracking and organizing products more straightforward and efficient. BizSync empowers businesses with efficient store prioritization, enabling focus on key areas based on status, and maximizes overall store management efficiency. With its customizable status features, businesses gain greater control over their operations, which enhances decision-making and operational effectiveness.
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Inventory management
Custom statuses
Enhanced brand identity
Customer communication
Store prioritization
Business control

AI-driven chat for personalized product discovery and customer interaction.

Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.
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Instant updates
Interactive charts
Create surveys
Analyse responses
Edit surveys
Reorder choices

Convierte a tus agentes de soporte en vendedores Show more

Integración Adereso es una innovadora aplicación diseñada para optimizar la experiencia de atención al cliente en tiendas Shopify. Al vincular tu cuenta de Adereso, esta herramienta permite a las empresas conectar sus canales de comunicación, como WhatsApp y correo electrónico, directamente con su tienda en línea. Esto facilita una atención más rápida y personalizada para los clientes, ya que proporciona a los agentes de servicio al cliente la información necesaria para ofrecer un soporte eficaz. Los agentes pueden transformarse en vendedores al tener acceso inmediato al contexto del cliente, incluyendo el total de pedidos y el monto total. Esta integración mejora significativamente la eficiencia del servicio al cliente, promoviendo una mayor satisfacción y lealtad del cliente. Además, ayuda a los equipos de atención a maximizar las oportunidades de ventas mediante interacciones informadas y relevantes.
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Order history
Customer insights
Multichannel integration
Personalized support
  • $29-$199 / Month
  • Free Plan Available
  • 90 Days Free Trial

"Elevate mattress shopping with AI-driven advice and personalized recommendations."

Package Protection: Secure Shipping, Order Protect Simplified Show more

Protect+ Package Protection is a robust app designed to offer peace of mind for both merchants and customers by safeguarding orders against loss, damage, or theft during transit. For a nominal fee at checkout, customers can protect their purchases and rest easy knowing any issues will be handled swiftly and directly through your store. The app ensures that any lost or damaged items are replaced without any hassle, providing a seamless solution that enhances customer satisfaction. Protect+ integrates smoothly with your checkout process through its versatile widget, making it conveniently accessible. With resolution times typically under one hour, customers receive quick and efficient service. The app is performance-optimized, rigorously tested to ensure it boosts order conversion rates without slowing down your site's speed.
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Order protection
Performance optimized
Secure shipping
Quick resolutions
Checkout widget

Display a WhatsApp button on the product page Show more

Kokfy ‑ Whatsapp Button is the ultimate solution for enhancing customer engagement on your online store. This innovative app integrates a seamless WhatsApp button directly onto your product pages, allowing customers to easily initiate conversations with your team. By facilitating direct communication, it helps customers make informed purchasing decisions, potentially boosting your sales. Kokfy also allows you to customize the button's appearance to align with your store's branding, maintaining a cohesive visual identity. The visible and accessible contact option fosters trust and transparency, reassuring customers with immediate support. Kokfy is designed to streamline customer interactions, making it an indispensable tool for any e-commerce business aiming to improve customer service and satisfaction.
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Customer engagement
Whatsapp integration
Customizable button
  • $10 / Month
  • 15 Days Free Trial
9.1
13 Reviews

Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.
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Multiple payment methods
Barcode scanning
Sell in-store
Product exchanges
Edit line items
Collect additional payments

Your one-stop shop for omnichannel returns management Show more

ReBound Returns is a comprehensive app designed to streamline the returns process for businesses and enhance customer satisfaction. By combining advanced returns management software with effective reverse logistics, it provides an all-in-one solution that simplifies returns management. The app features an intuitive portal and supports a wide range of shipping carriers, making it easy for users to handle returns globally through international warehouses. Users also gain valuable insights into return data and sustainability impacts, helping businesses not only save costs but also reduce their carbon footprint. The app ensures a hassle-free setup with its plug-and-play functionality, requiring no development effort. Additionally, it effortlessly synchronizes fulfilled orders, provides real-time return updates in platforms like Shopify, and offers assistance for customer service, making returns management efficient and seamless.
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Actionable insights
Boost satisfaction
Reverse logistics
Plug-and-play setup
Omnichannel returns management
Advanced returns software

Add WhatsApp button: Let customers message your shop instantly Show more

Great WhatsApp Button is an intuitive app designed to enhance customer engagement by adding a WhatsApp chat button directly to your online store. This seamless integration allows customers to easily contact you, whether they're browsing on a phone or computer. The button's appearance can be customized to align perfectly with your store's aesthetic, ensuring a cohesive shopping experience. With four templates and the option for custom messages, you can tailor the communication to meet your unique needs. No technical expertise is required, making it accessible for all business owners. The app also provides valuable insights by tracking button clicks, enabling you to measure customer interaction and potentially boost sales. By improving communication speed, this app helps build stronger customer relationships and offers an efficient way to assist shoppers in real-time.
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Click tracking
Customizable styling
Pre-set messages
Whatsapp chat button
Cross-device compatibility
  • $1 / Month
  • Free Plan Available
  • 7 Days Free Trial
2 Reviews

Let customers talk to you in WhatsApp Show more

YSD Sticky WhatsApp Icon is designed for businesses seeking to enhance customer interaction through easy access to WhatsApp. This app allows you to display a prominent WhatsApp icon at the bottom of your website, enabling seamless communication with your customers at the click of a button. The highly visible chat button can be customized in color and positioned anywhere you find optimal for customer engagement. The user-friendly setup requires no coding skills, making it an accessible tool for all business owners. By facilitating direct and convenient communication, the app helps improve customer service and fosters stronger connections with your audience. Elevate your customer interaction with this simple yet effective solution.
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Easy installation
Customizable button
Whatsapp icon
Easy chat
Position freely
  • $39-$999 / Month
  • Free Plan Available

Real-time order tracking and branded updates for Shopify merchants. Show more

ViNext Order Tracking is a powerful app designed to enhance the post-purchase experience for merchants and their customers. It offers real-time order tracking, ensuring customers can easily access current carrier, location, and delivery updates. Seamlessly integrating with Shopify, ViNext also synchronizes tracking information with PayPal, enhancing transaction transparency. Merchants can customize their communication by sending branded email updates that keep customers informed every step of the way. Additionally, the app enables the creation of a personalized tracking page that aligns with your store's branding, fostering a cohesive brand experience. With its user-friendly interface and extensive customization options, ViNext Order Tracking simplifies after-purchase interactions and boosts customer satisfaction.
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Real-time tracking
Custom tracking page
Branded email updates
Paypal sync
  • $7.9-$27.9 / Month
  • Free Plan Available
8.2
2 Reviews

Track your order, use lookup, get email updates and tracking. Show more

Parcelecho Map Order Tracking is a robust app designed to streamline your package tracking experience. It seamlessly integrates Google Maps to provide real-time visualizations of your package's journey, ensuring you're always informed of its current location. The app stands out by offering automated email notifications, keeping you and your customers updated with the latest package status with ease. Additionally, Parcelecho allows you to incorporate a custom tracking page directly in your own store, offering a cohesive and personalized experience for your users. Whether you're managing an e-commerce store or simply want to keep tabs on your parcels, Parcelecho delivers reliable tracking tools and customer communication features. Its intuitive interface and practical functionalities make it an essential tool for efficient order management.
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Email notifications
Package location tracking
Google map support
Store tracking page

返品を自動化 Show more

「新規集客に特化した返品マーケティングー返品くん」は、販売拡大によるサポート業務の負担を軽減するために開発されたツールです。このアプリは返品対応の効率化を図り、導入からトラブル解決まで包括的にサポートします。顧客との円滑なコミュニケーションを促進し、運用管理のコストを削減することで、企業の負担を軽くします。お客様にとっても、返品の相談が手軽にできる環境を提供し、ユーザー体験を向上させ、顧客満足度の向上に寄与します。さらに、返品リクエストを一元管理し、アンケート機能を用いて返品理由のデータ化を行うことで、サービス改善に役立ちます。利用規定に沿った対応フローの簡単な作成が可能なため、効率的な対応が求められる場面でも活躍します。
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Automate returns
Support management
Centralized requests
Survey functionality
Service improvement

"AI-driven WhatsApp sales: automate support and boost customer engagement." Show more

Wapikit ‑ Sell on WhatsApp is a powerful app designed to enhance customer interactions on WhatsApp through advanced conversational AI. It enables businesses to maintain context-aware and natural conversations, handling a variety of customer needs such as pre- and post-sales queries, support issues, and personalized product recommendations. This app ensures rapid response times, delivering replies within seconds while preserving the distinctive brand voice across numerous interactions without the need for complicated workflows. By efficiently managing customer support and driving sales without constant human intervention, Wapikit helps businesses save valuable team hours. It supports seamless, personalized communication, fostering trust and encouraging repeat purchases. With Wapikit, businesses can engage with their customers 24/7, transforming WhatsApp into a powerful sales and support channel.
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Boost engagement
Personalized interactions
Automate support
Instant customer engagement
24/7 operation
Ai-driven conversations

Contact CRMammoth CRM team Show more

CRMammoth: your CRM team! is a dynamic app that connects you with a team of highly skilled CRM experts, providing personalized advice and recommendations for optimizing your store's customer management. With CRMammoth, you can seamlessly collaborate with professionals to enhance your CRM strategy and improve customer interactions. The app offers a comprehensive survey tool to assess your current CRM practices and identify areas for improvement. Gain valuable insights with the help of visual charts that evaluate your CRM's effectiveness. Additionally, a direct contact form facilitates easy communication, ensuring you receive timely, tailored support. Whether you're seeking to refine your CRM approach or embark on a detailed collaboration, CRMammoth equips you with the expertise and tools needed to succeed.
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Contact form
Custom crm tips
Crm recommendations
Collaboration start
Issue suggestions
Evaluate crm state
  • Free Plan Available
8.2
1 Reviews

EngageBay is an integrated marketing, CRM & service software. Show more

EngageBay CRM is a robust tool that integrates effortlessly with Shopify to sync orders, products, and customer information seamlessly. It empowers businesses to enhance customer engagement through personalized emails, SMS, and targeted calls, ensuring effective communication. With its advanced features, you can nurture leads using tailored email sequences, drip campaigns, and behavior-based triggers, which help in converting prospects into loyal customers. The platform supports web tracking to provide insights into user web history and events, facilitating informed decision-making. Additionally, EngageBay CRM enables businesses to maintain a dynamic social media presence through scheduled posts, helping to engage with audiences more consistently. It also streamlines marketing automation, making follow-up processes efficient and saving valuable time. Furthermore, it provides a comprehensive view of customer interactions, ensuring superior customer support services by documenting every touchpoint smoothly.
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Sync orders
Personalized communication
Drip campaigns
Sync contacts
Web tracking
Email sequences

"24/7 AI chat support with sales integration for Shopify stores."

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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