Shopify support apps 2025

Aroopa Apps

$2000-$299 / Month

Streamline e-commerce with integrated CRM, OMS, workflows, and marketing solutions. Show more

Aroopa Apps is a comprehensive platform tailored to optimize e-commerce operations by integrating key functionalities like Forms, Workflows, CRM, OMS, and Campaigns. Designed to streamline processes, this app provides robust tools for efficient order management, inventory tracking, and marketing campaign execution, ensuring seamless operations. Users can automate repetitive tasks, optimize workflows, and enhance customer engagement through intuitive interfaces and powerful automation features. With its CRM capabilities, Aroopa Apps offers deep data insights to personalize customer interactions, promoting better customer experiences and loyalty. The app's easy-to-use, no-code environment allows for quick setup and management of workflows and forms. Elevate your e-commerce business to new heights by leveraging the all-encompassing features of Aroopa Apps.

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Inventory management

Order management

Custom forms

No-code workflows

Crm capabilities

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Phoneize Phone Call Button

$4.99 / Month

9.1

7 Reviews

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Add a floating phone or 'call us' button for sales and support Show more

Phoneize Phone Call Button is an intuitive app designed to streamline communication with your store's visitors by adding a floating 'call us' button. This feature, available on mobile devices, allows customers to instantly connect with you, while desktop and tablet users can easily view your contact number. By facilitating more phone calls, the app helps generate more leads, ultimately boosting your sales. With a seamless installation process that requires no coding, Phoneize is compatible with any website theme. Customize the color and style of your 'call us' button to ensure it aligns perfectly with your shop's design aesthetic. Enhance customer interaction and service with ease using this efficient communication tool.

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Theme compatibility

Automatic installation

Floating call button

Customizable style

Instant phone contact

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Q&A and Search ‑ WiseCues

$149.99-$399 / Month

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Smart search and question answering all in one Show more

WiseCues is an innovative app that transforms your search bar into an intelligent assistant, seamlessly integrating question answering and product search in one convenient location. By utilizing your store's pages, it provides customers with instant responses to both general inquiries and product-specific questions. As an advanced search engine, WiseCues can intuitively handle typos, synonyms, and complex queries, ensuring a smooth and efficient user experience. This powerful tool not only alleviates the burden on customer support teams but also enhances sales and reduces product returns. With backing from Microsoft Cloud, WiseCues guarantees enterprise-level security and reliability. Additionally, it supports multiple languages and offers a seamless experience on mobile devices, making it a versatile solution for businesses worldwide.

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Multi-language support

Ai-powered search

Instant answers

Typos and synonyms

Complex queries

Seamless mobile

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Ozaz Tracking

$2010-$999 / Month

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Real-time order shipment tracking app Show more

Ozaz Tracking is an innovative app designed to transform order shipment tracking for Shopify merchants. By delivering real-time updates on shipment statuses, it removes the uncertainty and guesswork often associated with order management. This app enhances merchants' visibility into their logistics processes, leading to greater customer satisfaction and a reduction in support inquiries. Ideal for businesses handling seamless order volumes, Ozaz Tracking efficiently streamlines operations, saving both time and resources. Its seamless integration with Shopify ensures an easy setup, while automated status updates keep merchants informed at every stage. Ozaz Tracking is the perfect tool for businesses seeking to optimize their shipment tracking and improve overall operational efficiency.

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Seamless integration

Real-time shipment tracking

Automated status updates

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yayloh | Returns & Exchanges

$90-$490 / Month

8.2

12 Reviews

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Save your team hours of work and improve customer experience. Show more

Yayloh | Returns & Exchanges is a seamless app designed to streamline and enhance the returns and exchanges process for online retailers. With a user-friendly interface, the app allows businesses to manage return requests efficiently, reducing operational hassles and enhancing customer satisfaction. Its real-time tracking feature ensures transparency, enabling customers to monitor the status of their returns every step of the way. Yayloh also provides insightful analytics, helping retailers identify patterns and optimize their returns policies. By automating routine tasks and simplifying communication, it reduces manual workload, allowing retailers to focus on core business areas. Overall, Yayloh is dedicated to transforming returns and exchanges into positive experiences for both retailers and their customers.

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User-friendly interface

Return automation

Customer lifetime value

Exchange handling

Time efficiency

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Nayra Product FAQ

$7.99 / Month

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Integrate Text, Video & Product FAQ to your store Show more

Nayra Product FAQ is a versatile app designed to streamline the creation of Frequently Asked Questions (FAQ) pages for your business. Whether you need to address single or multiple customer inquiries, this app enables you to build efficient FAQ sections in just minutes. With three distinct types of FAQs—Text, Video, and Product—it caters to diverse information needs, making it easier for customers to find answers. The app helps enhance customer experience by providing informative FAQ pages that cover store policies, product details, and shipping and handling queries. Its user-friendly interface ensures that even those without technical expertise can create engaging and comprehensive FAQs. By organizing essential information neatly, Nayra Product FAQ increases customer satisfaction and reduces service queries, contributing to a smoother shopping experience.

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Text faq creation

Video faq integration

Product-specific faq

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Atharva Easy Cancel Order

$4.99 / Month

8.2

1 Reviews

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Streamline Order Management with Easy Cancel Order and Reorder Show more

Atharva Easy Cancel Order is a versatile application designed to enhance customer satisfaction and streamline customer support for businesses. This app allows customers to seamlessly cancel their orders from the order detail and status pages, providing an immediate solution to change-of-mind or incorrect orders. Additionally, it features a convenient reorder option, enabling users to quickly repurchase previously bought items with just a few clicks. The app supports both cancellation with and without a refund, offering flexibility to retailers and shoppers alike. It also allows customers to specify a reason for order cancellation, providing valuable insights for businesses to improve their services. Furthermore, the cancel and reorder buttons are customizable, ensuring that the app can be tailored to integrate seamlessly with any online store's design. Atharva Easy Cancel Order ultimately aims to create a smoother shopping experience, reduce support inquiries, and foster greater customer loyalty.

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Customizable buttons

Reorder items

Order cancelation

Cancelation reasons

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AI Agent for Sales and Support

$100-$400 / Month

8.2

3 Reviews

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Personalized sales and AI support & seamless integration. Show more

Debales: AI Sales Agent is a cutting-edge sales chatbot designed to elevate your customer experience by providing personalized product recommendations and responsive customer support. By harnessing the power of AI, this tool effectively guides shoppers from browsing to purchasing, turning more traffic into actual buyers. It serves as an additional sales channel while seamlessly managing customer inquiries. The app features a straightforward plug-and-play setup, allowing you to get started within 10-15 minutes, ensuring minimal disruption to your operations. Moreover, Debales offers customization options to tailor the chatbot's appearance, ensuring it aligns perfectly with your brand's identity. Experience the fusion of advanced generative AI technology to enhance both customer support and sales performance.

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Product recommendations

Customizable appearance

Easy setup

Customer support

Additional sales channel

Question answering

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Oct8ne ‑ Live chat & Chatbot

$69-$225 / Month

8.2

1 Reviews

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Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.

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Drag & drop

Real-time interaction

Chatbot support

Visual support

Integrated catalog

Human agents

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Magic: Exchanges and Returns

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Return portal that drives exchange / store credit over refunds Show more

Magic: Exchanges and Returns is a cutting-edge app designed to optimize the returns process for businesses, enhancing customer satisfaction while easing the workload on customer service teams. By encouraging exchanges or store credit over traditional refunds, Magic helps transform potential lost sales into opportunities for customer engagement and loyalty. Customers can seamlessly purchase new items during the return procedure, promoting repeat business and strengthening brand interaction. With user-friendly features like clear instructions, real-time tracking, and customizable return reasons, businesses can gain valuable insights into customer preferences and needs. The app also includes a virtual inspection feature, allowing businesses to assess items before they reach the warehouse. Furthermore, Magic integrates with a wide range of WMS and CRM tools, ensuring a streamlined and efficient returns management process that aligns with existing business operations.

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Store credit options

Real-time tracking

Custom return reasons

Encourage exchanges

Purchase during returns

Virtual inspection

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GOM Tools: Addons + WhatsApp

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Agrega WhatsApp y la URL del producto al mensaje del chat. Show more

GOM Tools: Addons + WhatsApp is an intuitive application designed to seamlessly integrate a WhatsApp contact widget into your website with just a few steps—eliminating the need for third-party developers. This user-friendly tool empowers website owners to enhance their communication capabilities, facilitating direct interaction with visitors via WhatsApp. GOM Tools provides the flexibility of incorporating additional features without the requirement of purchasing extra plans, making it a cost-effective solution. An added advantage is the ability to track click events on the WhatsApp widget through Google Analytics, providing valuable insights into user interactions. Furthermore, the app enables the initiation of conversations with an introductory message that includes the URL from which the contact writes, personalizing and contextualizing the communication. Perfect for businesses looking to streamline customer engagement, GOM Tools offers a practical solution to enhancing website functionality and analytics integration.

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Whatsapp integration

Contact widget

Product url in chat

Click events tracking

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Naksalite | Visual Order Map

$9.99 / Month

8.2

1 Reviews

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Map your orders on an interactive map with 1 simple click. Show more

Order Map ‑ Analytics Tool, powered by Naksalite, is a powerful app designed to help Shopify owners unlock their sales potential through insightful data visualization. With just one click, users can connect the app to their Shopify store and gain an intuitive map view of their order locations. This visual approach simplifies the analysis of sales and customer distribution, enabling businesses to make informed decisions. Users can customize their insights by filtering data by date range, product, shipping address, and tags, making it easy to track specific trends and performance metrics. The app's summary view on the map provides a comprehensive snapshot of sales activity, aiding in strategic planning and optimization. Beyond mere visualization, Order Map assists in optimizing supply chain logistics, helping businesses understand the most efficient routes and improve overall operational efficiency. This tool is essential for Shopify merchants looking to enhance their business strategy through data-driven insights.

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Product filter

Interactive order map

Date range filter

Shipping address filter

Tag filter

Sales summary view

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Yew: Connect with Telegram

$5 / Month

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You can chat directly with customers on Telegram via the bot. Show more

Yew is a seamless communication tool for merchants, utilizing a Telegram bot to facilitate customer interactions without the need for additional app installations. Once the merchant sets up a Telegram group chat, enables topic functionality, and appoints the bot as a group admin, Yew automatically creates a new topic for each customer message. This functionality ensures that merchants receive visitor information directly in the chat, enabling real-time, direct responses. Yew also enhances interaction quality, supporting the use of Telegram stickers and the sharing of product links. Additionally, the app provides webhook notifications to keep merchants updated on customer activities. With Yew, businesses can enhance their customer service experience using the familiar and powerful interface of Telegram.

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Direct customer communication

Webhook notifications

Telegram bot integration

Group chat admin

Unique visitor topics

Send stickers

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UTurn Manage & Resell Returns

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Turn returns into a profitable & sustainable sales channel Show more

UTurn Manage & Resell Returns is an innovative platform designed to help brands turn their returns into opportunities while promoting sustainability. By listing returned items as "available from returns" stock on your website, you can seamlessly resell these products, redirecting them to new customers and enhancing your inventory's value. UTurn efficiently uses customer information for managing shipments, purchasing, and monitoring processes, ensuring a smooth transaction from return to resale. The app empowers brands with full control over sales and discount rules, allowing them to choose which categories to resell. With remote quality assurance through image verification and automatically generated pre-paid return shipping labels, brands can enhance their operational efficiency and provide a seamless customer experience. Note that a US-based warehouse is essential, and shipments are restricted to within the United States, ensuring that logistics remain straightforward and reliable.

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Shipment tracking

Prepaid shipping labels

Customer information management

Resell returns

Sustainable sales

Remote quality assurance

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B2Chat

$4.99 / Month

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Centraliza y mejora la atención al cliente en Shopify con B2Chat. Show more

B2Chat es una innovadora aplicación diseñada para integrar tu tienda Shopify, permitiendo ofrecer un servicio de atención al cliente excepcional. Con esta herramienta, puedes centralizar tus conversaciones, sincronizar contactos y automatizar mensajes, lo que garantiza una comunicación fluida y eficiente con tus clientes. Su capacidad para conectar automáticamente los contactos entre Shopify y WhatsApp permite gestionar todas las conversaciones en un solo lugar, incluso con múltiples agentes. Además, B2Chat reduce el tiempo de respuesta al ofrecer respuestas automáticas para preguntas frecuentes, mejorando así la experiencia del cliente. La aplicación también permite respuestas rápidas y personalizadas, lo que ayuda a fidelizar a los clientes y optimizar cada interacción. Al facilitar la comunicación efectiva a través de WhatsApp y otros canales esenciales, B2Chat contribuye significativamente a aumentar las ventas y la lealtad del cliente desde una plataforma unificada.

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Sync contacts

Automate messages

Manage multiple agents

Centralize conversations

Quick personalized responses

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DeskMoz ‑24x7 Live Chat Agents

$199-$799 / Month

8.2

2 Reviews

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Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.

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Real-time responses

24x7 live chat

Custom-trained agents

Shared & dedicated agents

Sales support

Customer support

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Serializer ‑ Product Tracking

$9-$19 / Month

8.2

3 Reviews

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Track sold products using serial numbers Show more

Serializer ‑ Product Tracking is a comprehensive app designed to streamline the management of sold products by eliminating the need for cumbersome spreadsheet tracking. It provides an effortless way to assign and store unique information such as serial numbers, warranty details, and custom item data to each product. By simply entering a serial number or other product-specific details, users can swiftly access order and customer information, enhancing efficiency and accuracy in tracking. The app also benefits customers by allowing them to verify their received items through item information embedded in the website or through notifications. Users can utilize custom fields for detailed tracking, including supplier SKU, lot numbers, and expiry dates. Furthermore, Serializer enables quick bulk printing of orders with customizable templates, optimizing the order fulfillment process.

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Assign unique information

Custom item fields

Search & verify products

Print orders in bulk

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Viralyn Chat

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AI chat support for social commerce and influencer partnership Show more

Viralyn Chat is an innovative AI-powered app designed to provide merchants with real-time chat support focused on optimizing social commerce strategies. The app stands out by offering tailored guidance on leveraging social media platforms to boost sales and enhance engagement. With Viralyn Chat, merchants gain valuable insights into forming strategic partnerships with influencers, thus maximizing their brand's reach and impact. The app delivers specific advice aimed at increasing visibility and navigating the often complex landscape of social commerce. By simplifying these processes, Viralyn Chat empowers merchants to effectively drive both customer engagement and sales growth. Its targeted support helps users to seamlessly integrate social commerce strategies into their business operations, ensuring a competitive edge in the digital marketplace.

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Real-time chat support

Social commerce strategies

Influencer partnership guidance

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Pickupp: On‑Demand Delivery

7.1

6 Reviews

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Power your shop with our seamless delivery solution Show more

Pickupp: On-Demand Delivery is a reliable and efficient app designed to ensure your delivery needs are met with ease and peace of mind. With GPS real-time tracking, you can monitor your parcel's location and estimated arrival time around the clock, offering transparency and convenience. The app provides instant, upfront quotes for deliveries, allowing you to budget effectively before committing to a payment. Supported by a 24/7 online customer service team, any queries or concerns you might have are promptly addressed by smart assistants. The quality of your delivery is secured by rigorously vetted delivery agents, who are subject to background checks and a scoring system to guarantee exceptional service. Whether you require same-day, next-day, or international deliveries, Pickupp streamlines the process with its digitalized platform. This includes features like order status monitoring, history viewing, and report generation, all complemented by real-time tracking and automatic SMS notifications for a seamless delivery experience.

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Order status monitoring

Gps real-time tracking

Instant quote

Delivery agent quality

Auto sms notification

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FAQfy: FAQ by AI

$7 / Month

(1/5)

1 Reviews

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Automatically generate product FAQ powered by ChatGPT AI Show more

FAQfy: FAQ by ChatGPT AI is a cutting-edge application designed to automate frequently asked questions for each product, streamlining customer interactions and enhancing overall transparency. This AI-driven tool is ideal for a wide range of industries, optimizing the shopping experience by empowering customers to make informed decisions quickly. By automatically generating product FAQs, FAQfy saves both time and resources, ultimately boosting sales and customer satisfaction. Leveraging state-of-the-art artificial intelligence similar to that of ChatGPT, the app ensures efficient and accurate support for merchants. Elevate your store's efficiency with FAQfy and enjoy effortless improvements in customer service and operational productivity. Whether you run a small business or a large retail platform, this app provides a seamless way to handle customer queries, reinforcing a positive shopping environment.

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Save time

Automate product faqs

Boost transparency

Enhance shopping experience

Empower decision-making

Install App

Shopify support apps

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Showing 780 to 800 of 1079 Apps

Aroopa Apps

Phoneize Phone Call Button

Q&A and Search ‑ WiseCues

Ozaz Tracking

yayloh | Returns & Exchanges

Nayra Product FAQ

Atharva Easy Cancel Order

AI Agent for Sales and Support

Oct8ne ‑ Live chat & Chatbot

Magic: Exchanges and Returns

GOM Tools: Addons + WhatsApp

Naksalite | Visual Order Map

Yew: Connect with Telegram

UTurn Manage & Resell Returns

B2Chat

DeskMoz ‑24x7 Live Chat Agents

Serializer ‑ Product Tracking

Viralyn Chat

Pickupp: On‑Demand Delivery

FAQfy: FAQ by AI

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?