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Showing 780 to 800 of 967 Apps
  • $9-$29 / Month
  • Free Plan Available
7.7
187 Reviews

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more Show more

Shop Phone Alerts & Auto Email is a key tool for businesses aiming to cultivate meaningful customer relationships that set them apart from large retailers. Unlike big marketplaces that treat customers as mere transactions, this app empowers businesses to appreciate each customer as a valuable asset through personalized communication. By alerting you when it's crucial to reach out—such as when a VIP customer or a potential client abandons their checkout—you can proactively address their needs and reinforce loyalty. The app also automates thank you emails and reminders for abandoned checkouts, ensuring that you consistently engage with customers in a timely manner. Through its strategic notifications for VIPs and repeat customers, along with specific product updates, this app helps businesses maintain a competitive edge in customer service.
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Product notifications
Low inventory alerts
Abandoned checkouts alerts
Ltv notifications
Vip customer notifications
Repeat customer alerts

Автоматично проверявайте поръчки за некоректни клиенти. Show more

Whoops is an innovative app designed specifically for merchants seeking protection from fraudulent customers and potential scams. By leveraging automated order number verification with an external system, Whoops efficiently identifies potentially problematic clients, allowing businesses to address issues promptly. This functionality significantly reduces the risk of fraud, saving valuable time and resources while enhancing overall business security. Ideal for merchants keen on focusing their efforts on genuine customers, the app facilitates improved customer support by streamlining operations. With Whoops, businesses can confidently navigate customer interactions, ensuring that their attention and resources are allocated to serving legitimate clientele effectively.
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Автоматична проверка
Идентифицира клиенти
Спестява ресурси

Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.
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Whatsapp integration
Customizable helpdesk
Infinite faq database
Quick support redirection
Holiday messages
Storefront customization
  • $15-$59 / Month
  • Free Plan Available

Transform your customer support with AI-driven responses Show more

SchlauDesk Helpdesk is an innovative customer support tool designed specifically for Shopify merchants, aiming to enhance the efficiency and effectiveness of e-commerce businesses. This advanced platform leverages AI to offer intelligent answer-suggestions, streamlining the management of customer inquiries and facilitating swift, personalized responses. By integrating seamlessly with Shopify, SchlauDesk centralizes all communications into a single, unified inbox, simplifying the support process for busy merchants. This efficient approach not only improves customer satisfaction but also boosts operational efficiency, making it indispensable for businesses looking to scale their support operations. With SchlauDesk Helpdesk, merchants can handle customer support tickets more effectively, ensuring that every interaction is resolved promptly and satisfactorily. As e-commerce businesses continue to grow, the smart automation features provided by SchlauDesk become crucial in managing increasing customer demands efficiently.
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Efficient ticket management
Ai-powered responses
Unified inbox
  • $40-$70 / Month
  • 7 Days Free Trial
(1/5)
2 Reviews

The phone system for e-commerce businesses Show more

Aircall is a powerful app designed to enhance customer interaction by providing essential information right at your fingertips during inbound calls. It surfaces a card containing key details about customers and their orders, allowing agents to personalize conversations and respond more efficiently. With every call, agents can instantly access information such as order value, status, and tracking numbers, streamlining the process of addressing customer inquiries. This one-click access to fulfillment details significantly accelerates customer service, ensuring a more seamless and satisfying experience for both agents and customers. Furthermore, Aircall integrates smoothly with Shopify, allowing agents to view customer contact information and order history on inbound calls, and use the Click-to-Dial feature to reach out quickly. This thoughtful integration empowers businesses to serve their customers faster while fostering more meaningful connections.
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Live parcel tracking
Personalize conversations
Access order information
Display contact information
Click-to-dial

AI Chat Assistant: Streamline support with 24/7 multilingual, adaptive responses. Show more

AI Chat Assistant EWA is an innovative app designed to transform customer support for online businesses, regardless of their size. It effectively learns and utilizes your business content to deliver precise and instant responses round-the-clock. This AI-powered solution significantly cuts down on support costs and staffing needs, leading to enhanced customer satisfaction. EWA excels at handling multiple inquiries at the same time, ensuring efficient service delivery without compromising on quality. Additionally, it adapts swiftly to new information, ensuring that the support is always updated and relevant. With its multilingual capabilities, EWA assists businesses in reaching a broader global audience, making it an ideal choice for merchants aiming to streamline and internationalize their operations.
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Multilingual responses
24/7 ai-powered
Learns content
Handles multiple inquiries

Enable your customers to ask product-related questions Show more

Inquiris: Questions & Answers is an innovative app designed to enhance customer engagement and trust on your online store. By allowing customers to ask product-related questions, it fosters a sense of interactivity and transparency. Merchants can easily manage and moderate inquiries, ensuring that customer questions are addressed promptly and accurately. This dynamic Q&A feature not only improves the shopping experience but also has the potential to turn inquiries into sales by providing detailed product information. Additionally, the app offers data export capabilities, allowing merchants to maintain records of customer interactions in CSV format. Revolutionize your customer engagement strategy with Inquiris, and transform the way customers interact with your store.
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Ask questions
Moderate inquiries
Respond to queries
Export data
  • $30-$120 / Month
  • Free Plan Available

Easy post purchase WhatsApp and web Surveys send via WhatsApp Show more

RateUp is a versatile survey application designed to help businesses connect with their customers through customizable web and WhatsApp surveys. You can tailor question types and themes to match your brand’s identity, enhancing engagement while collecting valuable feedback. Surveys can be scheduled to deploy automatically through WhatsApp in response to specific events like orders and payments, ensuring timely and relevant customer feedback. RateUp offers comprehensive analytics, including NPS scores and question-specific insights, allowing you to dive deep into customer experiences. The app's AI-powered features can quickly generate summaries of all reviews, simplifying the feedback analysis process. With real-time syncing to Google Sheets, you can streamline your data management seamlessly. Additionally, RateUp empowers you to send marketing messages and other communications via WhatsApp templates, thereby expanding your outreach capabilities.
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Whatsapp integration
Customizable surveys
Real-time sync
Event-based triggers
Nps analytics
Ai summary

Enhance customer support with realtime complaint management. Show more

Complaint Guru is an intuitive mobile application designed to streamline the process of lodging and managing consumer complaints. The app empowers users to easily file complaints against businesses or service providers, offering a structured platform to ensure that their grievances are heard and addressed. With its user-friendly interface, Complaint Guru allows users to track the status of their complaints in real-time and receive updates on progress directly through the app. The platform also features a community forum where users can share experiences and advice, fostering a support network for consumer rights. Additionally, the app provides educational resources and tips on effectively handling disputes, helping users navigate the complexities of consumer advocacy. Whether you're dealing with defective products or subpar service, Complaint Guru is your go-to solution for resolving issues efficiently and effectively.
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Realtime complaint management
Automated issue tracking
Customizable response templates

Create tailored highly customizable FAQ sections Show more

KiwiSprout FAQ Builder is an intuitive app designed to help merchants efficiently create and manage custom FAQ sections tailored to their online stores. With a variety of templates and customizable settings, users can seamlessly align their FAQ sections with the store’s unique branding, enhancing the overall shopping experience. The app’s innovative selective display feature enables merchants to showcase relevant FAQ categories and questions on specific pages, ensuring that customers find the information they need easily. Unlimited questions and answers can be added, allowing for comprehensive support and clarity. Merchants can employ custom rules to strategically present FAQs, making the platform incredibly versatile. Overall, KiwiSprout FAQ Builder is an essential tool for improving customer interaction and satisfaction.
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Selective display
Various templates
Custom faq sections

Return portal that drives exchange / store credit over refunds Show more

Magic: Exchanges and Returns is a cutting-edge app designed to optimize the returns process for businesses, enhancing customer satisfaction while easing the workload on customer service teams. By encouraging exchanges or store credit over traditional refunds, Magic helps transform potential lost sales into opportunities for customer engagement and loyalty. Customers can seamlessly purchase new items during the return procedure, promoting repeat business and strengthening brand interaction. With user-friendly features like clear instructions, real-time tracking, and customizable return reasons, businesses can gain valuable insights into customer preferences and needs. The app also includes a virtual inspection feature, allowing businesses to assess items before they reach the warehouse. Furthermore, Magic integrates with a wide range of WMS and CRM tools, ensuring a streamlined and efficient returns management process that aligns with existing business operations.
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Store credit options
Real-time tracking
Custom return reasons
Encourage exchanges
Purchase during returns
Virtual inspection

Artificial Intelligence-based Virtual Assistant Show more

OnChat is an innovative AI chatbot creation platform designed to help you effortlessly build your own virtual assistant. By training the chatbot with content from your website or other textual materials, you can ensure that it understands and accurately responds to inquiries from your site visitors. This automation not only provides quick, consistent, and reliable answers but also enhances the efficiency of customer service by minimizing the need for manual interaction. Furthermore, OnChat enables 24/7 availability, ensuring that your audience receives support anytime, day or night. Its ability to conduct human-like conversations creates a seamless and engaging user experience, fostering improved customer satisfaction. With OnChat, you can transform your website into an interactive, responsive, and customer-friendly platform.
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Automated responses
24/7 availability
Improved efficiency
Human-like conversations
Easy chatbot creation

Make it easy for the customers to contact you via FB chat. Show more

Meetanshi Facebook Chat is a powerful tool designed to seamlessly integrate Facebook Messenger with your Shopify store, enhancing customer support experiences. By enabling direct communication, the app allows customers to chat with merchants in real-time, addressing inquiries without leaving the store. Users have the option of using their Facebook account or continuing as a guest for convenience. The app is built for easy integration, requiring no coding skills to set up. It offers customization features, allowing you to adjust the chat popup's appearance to align with your store's theme and personalize chat greetings for a tailored customer interaction. This ensures a cohesive look and feel while prioritizing swift and efficient customer service.
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Quick integration
Customize popup
Guest support access
  • $10 / Month
  • Free Plan Available
  • 7 Days Free Trial

Enhance customer engagement with interactive Q&A on product pages. Show more

WBL - Q&A Pro is a dynamic app designed to enhance the shopping experience by allowing customers to ask questions directly on product pages. This feature enables merchants to provide quick and precise answers, thereby increasing customer engagement and fostering trust through timely responses to pre-purchase concerns. The app's admin panel allows merchants to efficiently manage and reply to inquiries, display public answers to assist other shoppers, and minimize repetitive questions. It is especially beneficial for stores offering detailed or customizable products, promoting an interactive and informative shopping environment. Additional features include email notifications for new questions and answers and the ability to moderate and approve questions before they are published, ensuring that accurate information is shared. Overall, WBL - Q&A Pro is a vital tool for merchants aiming to enhance customer interaction and streamline communication.
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Email notifications
Admin panel management
Interactive q&a
Public answer display
Question moderation

Effortlessly integrate Telegram for direct customer chat on Shopify. Show more

Aurum: Telegram Chat Button is an intuitive app designed to enhance customer service on your Shopify store by integrating a Telegram chat button effortlessly. With no coding skills required, merchants can set up this feature with just a single click, enabling direct communication with customers for a more personal shopping experience. This tool is perfect for those who value simple and effective customer interaction, making real-time engagement with your audience seamless. By fostering a more direct line of communication, Aurum helps build stronger relationships with your customers. Its straightforward installation process makes it accessible to all Shopify store owners, regardless of technical expertise. Enhance your customer service today with Aurum's easy-to-use Telegram integration.
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No coding required
One-click setup
Direct customer chat
Telegram button integration
Personal customer service
  • $3 / Month
  • Free Plan Available
  • 30 Days Free Trial

Quickly Connect with Customers via Easy One-Tap Phone Calls

Streamlined communication
One-tap calls
Boost satisfaction

WhatsApp chat button for better support & direct touch. Show more

ChatMe ‑ WhatsApp Chat Button is a user-friendly app designed to facilitate seamless communication between businesses and their customers. By integrating a WhatsApp chat button into your store, you enable customers to easily initiate direct conversations with you, addressing their queries promptly with a personal touch. This app eliminates the need for complex coding, offering an effortless one-minute installation with a responsive design that works across both mobile and desktop devices. Businesses can customize the WhatsApp number and prefilled messages to ensure a personalized customer interaction that enhances trust and encourages purchases. ChatMe ensures that customers have their questions answered by real people, not bots, significantly boosting their confidence in proceeding with transactions. With this no-frills solution, your store gains a direct channel for communication that can lead to increased customer satisfaction and improved sales.
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Responsive design
Easy installation
Whatsapp chat button
Custom prefilled messages
  • $9.99-$39.99 / Month
(3/5)
2 Reviews

All-in-one business features, build up a B2B website agilely Show more

Omni Bizify is a comprehensive business management app designed to streamline and enhance the productivity of small to medium-sized enterprises. This versatile platform offers a suite of tools, including invoicing, expense tracking, and real-time analytics, to help entrepreneurs manage their business operations efficiently. With its user-friendly interface, Omni Bizify allows users to effortlessly organize their schedules, track customer interactions, and oversee inventory, ensuring they stay on top of all critical business components. The app also supports seamless integration with popular third-party services, providing a unified ecosystem for business management. Its robust reporting features enable users to gain valuable insights into their financial health and make informed decisions. Moreover, Omni Bizify ensures data security with top-tier encryption, offering peace of mind for business owners who rely on the app's functionality to run their daily operations. Whether on the go or in the office, Omni Bizify empowers businesses to thrive in a competitive market.
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Multi-currency support
Customizable templates
Product management
Analytics dashboard
Order processing
Inventory control

Instantly connect with customers via Instagram chat button on your store. Show more

Aurum: Instagram Chat Connect is a seamless integration designed to enhance customer interaction by adding an Instagram chat button directly to your online store. This feature empowers businesses to engage with customers in real-time, fostering instant communication without the need for complex coding or technical knowledge. With just a few clicks, you can set it up effortlessly, enabling direct chats with your audience. This accessibility not only helps in resolving queries swiftly but also strengthens customer relationships, thereby driving more sales. Aurum is the ideal solution for businesses eager to offer personalized support and boost their store’s connection quotient through effective Instagram integration.
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Easy setup
Real-time conversations
Instagram chat button

Collect precise delivery locations from customers at checkout Show more

The "what3words Address Field" app revolutionizes delivery management by enabling businesses to collect and validate precise what3words addresses from their customers. By integrating a what3words address field at checkout, the app ensures that parcels are delivered to the exact location intended, minimizing the risk of lost parcels and enhancing customer satisfaction. This innovative approach divides the entire world into 3-metre squares, each uniquely identified by a combination of three random words, allowing for exceptional precision in delivery locations. The app also features a helpful AutoSuggest tool that aids customers in entering the correct what3words address, thereby reducing delivery errors and administrative time spent resolving them. Moreover, businesses can tailor the app’s functionality by limiting the entry of what3words addresses to specific countries or areas. With the seamless passing of validated addresses to delivery providers, businesses can significantly streamline their logistics and improve delivery accuracy.
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Validate addresses
Precise delivery locations
Autosuggest feature
Country-specific entry

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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