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Showing 820 to 840 of 1131 Apps
  • $10 / Month
  • Free Plan Available
  • 3 Days Free Trial
7.7
33 Reviews

All-in-one support app for Track order, Contact us, FAQ & Chat Show more

FAQPRIME: FAQ, WhatsApp, Track is a comprehensive help and support application designed to enhance customer service and engagement. Featuring an elegantly designed chat-style support widget, it allows customers to effortlessly access AI-generated FAQs and Q&A. The app simplifies the tracking of orders through an integrated order tracking feature, helping users quickly find status updates with just an email ID or phone number. Connectivity is seamless as customers can engage through multiple chat platforms such as WhatsApp, Messenger, Tidio, Tawk.to, and email, or opt for direct interactions via live video calls. Moreover, it contributes to improving SEO rankings by offering native pages for FAQs, Contact Us, and Order Tracking. Its user-friendly setup requires no coding, enabling businesses to launch in just five minutes with a simple 1-click installation. To boost social engagement, the app includes a floating bar for social media icons, enhancing social media likes and interactions.
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Social media integration
Order tracking
Seo boost
Email support
Chat support
Ai-generated faqs
  • $6.5-$26 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

Microsurveys to understand your customer's needs Show more

Survser - Popup Surveys is an essential Shopify app designed to help store owners gain a profound understanding of their customers' needs through direct feedback. This intuitive tool allows businesses to engage with their audience effectively via popup surveys, making it suitable for both solo entrepreneurs and expanding brands. With Survser, you can collect actionable insights to refine your products, enhance user experience, and boost customer satisfaction effortlessly. Customizing surveys to align with your brand's colors and utilizing flexible triggers ensure surveys appear at the most opportune moments. The inclusion of exit surveys provides crucial insights into why visitors may leave your store, while the user-friendly dashboard simplifies the analysis of responses. Stay informed with instant email notifications, keeping you updated with all feedback to drive continuous improvement.
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Popup microsurveys
Customizable surveys
Flexible survey triggers
Multiple question types
Survey response analysis
Instant email notifications
  • $29.9-$59.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New

"Automate WhatsApp tasks with AI for efficient business communication."

  • $3.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
1 Reviews

Create a FAQ page and FAQ sections that are fully customizable

Customizable sections
Easy navigation
Create faq page
Help user queries
Increased self-service

Delight your customers with personalised support Show more

The "Customer Service & Help Center" app is a straightforward helpdesk solution designed specifically for Shopify users, ensuring an intuitive experience for both teams and customers. The app is user-friendly, requiring no additional training for teams already familiar with Gmail, enabling immediate integration and use. By syncing seamlessly with Shopify, it provides access to the complete purchase history of any customer, allowing for tailored support based on past interactions. Customers benefit from a simple process, utilizing only email for communication without needing to navigate portals or recall ticket IDs. This emphasis on simplicity and integration enhances both the efficiency of your support team and the satisfaction of your customers.
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Shopify integration
Simple helpdesk
Gmail-like usability
View purchase history
Personalized customer care
Email-based interaction
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
8 Reviews

Send Order Notifications via Messenger | Customize Templates Show more

The OKURU Order SMS Notifications app empowers merchants to effectively communicate with their customers through personalized SMS alerts sent from their registered sender ID or phone number. This app ensures customers stay informed at every stage of their shopping experience, from order placement to delivery, including notifications about refunds, cancellations, and product reviews. Merchants have the flexibility to customize SMS notification templates to suit their brand and messaging needs. OKURU supports efficient mass communication by allowing the creation of customer groups to broadcast messages in bulk, thus enhancing engagement and marketing efforts. The app offers integration with over 10 SMS API gateways, with the option to add more if necessary, providing extensive reach and reliability. By sending timely notifications for events like abandoned carts, merchants can accelerate sales and boost revenue effectively.
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Customizable templates
Abandoned cart alerts
Send sms notifications
Customer group broadcasting
Multiple sms gateways
  • $4.99 / Month
  • 2 Days Free Trial

Effortless tracking with real-time updates and delivery date estimates. Show more

Trackeriify is a cutting-edge app designed to alleviate customer anxiety by streamlining the package tracking process. It provides real-time updates, eliminating the hassle of manually managing tracking numbers, and making it effortless for users to stay informed about their shipments. The app offers estimated delivery dates for each order, ensuring customers always know when to expect their packages. With a highly customizable and user-friendly interface, Trackeriify allows users to tailor their experience to meet individual preferences. Its intuitive design ensures ease of use, making it accessible for customers of all tech-savviness levels. Whether you're waiting for an important package or simply prefer a stress-free tracking experience, Trackeriify is the ultimate solution.
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Customizable interface
Real-time tracking
Delivery date estimates
  • $5 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
2 Reviews

"AI shopping assistant enhancing interaction and boosting your store's sales." Show more

Klicker is an innovative AI-powered co-shopper designed to enhance the online shopping experience in your store. It seamlessly navigates large catalogs or detailed product specs, effectively guiding visitors to find their desired items. Whether it’s locating "beachy workout wear," checking if an e-collar is functional outside cell range, or matching accent pillows, Klicker provides real-time assistance. It transforms standard browsing into an interactive journey, boosting customer engagement and driving sales by making the shopping experience more personalized and intuitive. Klicker's semantic search capabilities allow it to create and share themed collections tailored to individual shopper preferences. Additionally, it records conversations and shopper taste profiles in the Shopify back end, continually refining and personalizing its recommendations based on customer interactions.
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Semantic search
Ai co-shopper
Guided experience
Product queries
Shopper profiles
  • $29-$49 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
8 Reviews

Unlock an exceptional returns experience Show more

The eCommerce Returns Management app simplifies the return process for both customers and businesses. By logging into a white-label return portal that mirrors your Shopify site, customers can effortlessly select replacement items or opt for store credit refunds. They have the flexibility to choose between home pickup or dropping off their returns at nearby courier offices. Businesses benefit from automatic return notifications and access to detailed analytics via the ReturnKey dashboard. The app also features automatic exchange order creation, ensuring that customers receive their desired size and color. Integrated shipping services streamline the return logistics, while customizable return logic enhances efficiency based on your specific policies. With advanced analytics, gain deeper insights into customer preferences and behaviors, ultimately boosting satisfaction and operational efficiency.
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Advanced analytics
Analytics dashboard
Automatic notifications
Integrated shipping
White-label portal
Store credit refunds

Streamline refunds with easy store credit Show more

The Shopify Store Credit App is designed to streamline the refund process and enhance customer retention by offering flexible store credit options. This app allows merchants to effortlessly manage refunds, exchanges, and rewards through store credits, providing an engaging experience for their customers. Users can efficiently import existing store credit data using CSV files or the app's specialized API, simplifying the transition process. Standing out among competitors like Pabloo, CreditsYard, and FreshCredit, the Shopify Store Credit App boasts superior features that cater to diverse business needs. It also supports increased repeat business through cashback rewards and enables customers to preload their wallets by purchasing store credits in advance. With ongoing feature development, the app promises to adapt to evolving store credit requirements and enhance the Shopify experience for both merchants and customers.
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Refund store credit
Exchange rewards
Preload wallets
Bulk import credits
Csv/api migration
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Centraliza y mejora la atención al cliente en Shopify con B2Chat. Show more

B2Chat es una innovadora aplicación diseñada para integrar tu tienda Shopify, permitiendo ofrecer un servicio de atención al cliente excepcional. Con esta herramienta, puedes centralizar tus conversaciones, sincronizar contactos y automatizar mensajes, lo que garantiza una comunicación fluida y eficiente con tus clientes. Su capacidad para conectar automáticamente los contactos entre Shopify y WhatsApp permite gestionar todas las conversaciones en un solo lugar, incluso con múltiples agentes. Además, B2Chat reduce el tiempo de respuesta al ofrecer respuestas automáticas para preguntas frecuentes, mejorando así la experiencia del cliente. La aplicación también permite respuestas rápidas y personalizadas, lo que ayuda a fidelizar a los clientes y optimizar cada interacción. Al facilitar la comunicación efectiva a través de WhatsApp y otros canales esenciales, B2Chat contribuye significativamente a aumentar las ventas y la lealtad del cliente desde una plataforma unificada.
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Sync contacts
Automate messages
Manage multiple agents
Centralize conversations
Quick personalized responses
  • $49-$249 / Month
  • 14 Days Free Trial
6.2
7 Reviews

SmartReply AI automates Facebook/Instagram DMs/Comments Show more

SmartReply AI is a sophisticated tool designed to enhance your social media engagement on Facebook and Instagram. The app enables businesses to launch organic direct message (DM) campaigns, delivering personalized product recommendations and exclusive discount codes to potential customers. It intelligently automates responses to comments on your Facebook posts, effectively doubling your interaction and visibility. Additionally, SmartReply AI auto-sends DMs to everyone who comments, fostering customer engagement and swiftly answering queries to drive business growth. By leveraging AI technology, the app offers dynamic product recommendations in replies, optimizing customer interaction and satisfaction. It also unlocks a new level of organic DM subscribers, akin to building an email or SMS list for Messenger. Ultimately, SmartReply AI serves as a robust platform for automating and scaling your social media marketing efforts to generate increased revenue.
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Customer engagement
Product recommendations
Discount codes
Automated dms
Comment responses
Ai replies
  • $5.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
8.2
1 Reviews

Boost Customer Engagement with Instant Multi-Channel Chat Show more

SmartChat: Multi-Channel Sync revolutionizes customer interaction on your Shopify store by integrating multiple communication channels into one seamless platform. Designed for today's dynamic e-commerce environment, it ensures that you stay connected with your customers across popular platforms like WhatsApp, Instagram, and Messenger. Customize the appearance of your chat button with various colors, animations such as Rotate or Bounce, and strategically position it for maximum engagement. Enhance your customer service with default popup and personalized welcome messages to greet visitors promptly. This tool not only helps in improving your brand's reputation through timely responses but also allows you to match your chat setup to your site's theme with single or gradient colors. Experience a quick setup process to start reaping the benefits of enhanced customer support and engagement instantly.
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Quick setup
Multi-channel chat
Customizable chat button
Theme matching
Popup and welcome messages
Supports whatsapp
  • $9 / Month
  • 7 Days Free Trial
(2.2/5)
5 Reviews

Show estimated delivery times (even before orders are shipped) Show more

Tracking Elite is an innovative app designed to streamline customer service by providing real-time order tracking and estimated delivery times. This eliminates the repetitive inquiries businesses often face, such as, "Where is my order?" By automating delivery predictions, Tracking Elite reduces the influx of customer emails, allowing service teams to focus on more complex queries. Customers can conveniently track their orders at any stage, even before shipping, ensuring transparency and reducing anxiety about delivery timelines. Businesses will appreciate the app's user-friendly interface, where they can easily set and update delivery estimates. Ultimately, Tracking Elite enhances the customer experience, leading to increased satisfaction and loyalty.
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Automatic calculation
Estimated delivery times
Pre-shipment tracking

Post-purchase page widget for survey, ratings, richtext & more Show more

Thankify: Smart Thank You Page is designed to transform your store's Thank You page into a powerhouse for customer engagement and satisfaction. This app enables you to personalize post-purchase interactions by integrating customized widgets that gather valuable feedback and showcase relevant products, paving the way for repeat sales. With its user-friendly setup, Thankify makes it easy to turn a simple Thank You page into a strategic opportunity for growth. You can fill the engagement gap with post-purchase surveys, gaining deeper insights into customer feedback. Additionally, Thankify helps expand your network with a social media followers widget and effortlessly generates product recommendations for upselling, ensuring your store maximizes its potential after every sale.
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Product recommendations
Custom thank you
Survey integration
Ratings collection
Rich text widgets
Social media widget

WhatsApp Shop, Support & Marketing via official WhatsApp API

Customer engagement
Sales boosting
Whatsapp marketing
Product listing
Automated chatbots

Simple FAQs for Products, Collections & Tags. Improve SEO Show more

FAQs - Product FAQs Pro is a straightforward and user-friendly app designed to elevate your store's customer experience. It allows you to effortlessly create and embed product FAQs anywhere within your store, from product pages to collections and tags, ensuring your customers always have access to instant answers. The app offers full customization capabilities, enabling you to tweak fonts, colors, and styles to align with your store’s branding. By providing immediate information to customers, it reduces support requests and enhances your SEO, thereby improving your store's visibility. The intuitive management features save you time, allowing you to organize FAQs by products, collections, tags, and more. Additionally, it is mobile-optimized, ensuring a seamless user experience across all devices. With FAQs - Product FAQs Pro, streamline customer inquiries and boost your store's efficiency.
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Seo improvement
Mobile optimized
Full customization
Effortless integration
Intuitive management

AI chat support for social commerce and influencer partnership Show more

Viralyn Chat is an innovative AI-powered app designed to provide merchants with real-time chat support focused on optimizing social commerce strategies. The app stands out by offering tailored guidance on leveraging social media platforms to boost sales and enhance engagement. With Viralyn Chat, merchants gain valuable insights into forming strategic partnerships with influencers, thus maximizing their brand's reach and impact. The app delivers specific advice aimed at increasing visibility and navigating the often complex landscape of social commerce. By simplifying these processes, Viralyn Chat empowers merchants to effectively drive both customer engagement and sales growth. Its targeted support helps users to seamlessly integrate social commerce strategies into their business operations, ensuring a competitive edge in the digital marketplace.
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Real-time chat support
Social commerce strategies
Influencer partnership guidance
  • Free Plan Available
8.2
1 Reviews

Manage and sell your returns with our all-in-one solution. Show more

Hafback is an innovative app designed to revolutionize the way returns are managed, seamlessly integrating with a returns recommerce marketplace. By starting with a custom-branded returns portal, businesses can offer a streamlined return process where eligible items are quickly listed for resale on the Hafback marketplace. This unique system not only helps retailers save on return costs but also provides consumers with discounted prices on second-hand goods. Additionally, Hafback contributes to environmental sustainability by reducing waste and emissions associated with traditional return processes. The app features a self-serve customer returns portal, automated processes for approvals and shipping, and comprehensive returns data analytics for retailers. With Hafback, gain real-time insights through a detailed dashboard, allowing better management and visibility of customer returns.
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Seamless integration
Branded returns portal
Process automation
Returns analytics
Visibility dashboard
  • $19-$499 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
13 Reviews

Retain more customers by giving personalised order support Show more

Answer Ai Ltd is a powerful app designed to instantly address support and sales questions, helping retailers convert more customers and boost retention rates. By automatically integrating with your store orders, the app's chat assistant efficiently handles customer order inquiries, offering a seamless support experience. Our satisfied customers have consistently reported significant reductions in support workload after implementing our solution. The app facilitates a quick setup, allowing you to configure FAQs and essential content in just 30 minutes, saving valuable time. Whether dealing with straightforward sales queries or complex issues, Answer Ai Ltd effectively manages them to ensure customer satisfaction. We are confident in our service, offering a guarantee: if you don't meet your support reduction targets, we provide app credit as a reassurance of the app's value.
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Easy setup
Instant answers
Automated order inquiries

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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