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Showing 820 to 840 of 1434 Apps
  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews

Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
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Multi-carrier support
Late shipment alerts
Auto customer emails
Shipment status dashboard
Set delivery estimates
  • $170-$350 / Month
  • 30 Days Free Trial

Autonomously reply to your customer service tickets Show more

ReSponse AI is a cutting-edge app designed to revolutionize customer service operations through automation. Powered by OpenAI's GPT-4, this app enables seamless integration with your existing systems to automatically address customer inquiries by pulling from your team's knowledge base, CSV files, FAQs, and other data sources, including Shopify Order data. ReSponse enhances efficiency by leveraging Generative Question-Answering (GQA) technology, automatically responding to chat, email, and DMs. It is also compatible with Gorgias Chat, facilitating real-time, auto-responses to customer requests. With the capability to update and customize responses based on your company's tone and knowledge base, ReSponse represents a significant advancement in customer experience management. Experience the power of autonomous operations and streamline your customer service processes like never before with ReSponse AI.
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Automated responses
Multi-channel support
Knowledge base integration
Gorgias integration
Generative qa
Update answers

OTP Order Verification for COD, Abandoned Cart Recovery & more Show more

Msgly ‑ Global SMS Notifier is a versatile app designed to enhance customer communication through automated SMS notifications for key order-related events. By sending customizable SMS messages, it effectively increases the chance of recovering abandoned checkouts. The app covers the entire customer journey by sending notifications for abandoned carts, order verification via OTP/SMS, order confirmations, cancellations, and refunds. It also provides comprehensive tracking data, allowing businesses to monitor customer interactions, such as link clicks within SMS and completed checkouts. With Msgly, businesses can easily manage and review all sent messages, ensuring consistent and timely communication with customers. This app simplifies order management and improves engagement, ultimately driving sales and enhancing customer satisfaction.
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Abandoned cart recovery
Automated sms notifications
Order verification otp
Customizable sms texts
Order confirmation updates
Order cancellation notifications
  • $6.99 / Month
  • 7 Days Free Trial
9.1
252 Reviews

Effortlessly connect with customers through a customizable chat button.

Create Unlimited FAQs for Every Product

Dedicated faq page
Create unlimited faqs
Assign faq categories
Match store color
Embedded app

Effortless WhatsApp chat integration for enhanced Shopify customer support. Show more

OCS WhatsApp Chat - Multi Agent is a dynamic app designed to enhance customer interaction on your Shopify store by integrating a customizable WhatsApp chat button. This feature allows direct communication with customers via WhatsApp, providing multi-agent support to manage inquiries across different departments effectively. You can tailor the chat button's positioning (top/bottom, left/right) and size to fit your store's aesthetic, and choose from various animation effects for added flair. The app ensures optimal visibility with separate controls for desktop and mobile platforms, and supports sticky icons, custom icons, and predefined welcome messages to streamline communication. Additionally, custom CSS options are available to ensure the chat button complements your store’s unique design. Ideal for live customer support and addressing sales inquiries, this app provides a seamless and responsive communication channel to enhance customer experience.
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Multi-agent support
Custom icons
Animation effects
Visibility controls
Size options
Customizable positioning
  • Free Plan Available
(1/5)
1 Reviews

Instant WhatsApp support for improved customer engagement and sales.

  • $19-$49 / Month
  • 7 Days Free Trial
7.2
19 Reviews

Easy to build a professional community forum around your brand Show more

Xenforum is a dynamic and intuitive platform designed to redefine online community interactions. With a sleek and user-friendly interface, the app allows users to create, manage, and engage in diverse forums on topics they are passionate about. Xenforum offers real-time discussions, advanced moderation tools, and customizable features to enhance user experience and control. Its robust privacy settings prioritize user security while fostering open and respectful communication. The app also supports multimedia sharing, enabling rich and interactive discussion threads. Whether you’re looking to connect with like-minded individuals or explore new interests, Xenforum provides a customizable and vibrant virtual meeting space for everyone.
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Mobile-friendly design
Seamless integration
Analytics and reporting
Customizable interface
User-generated content
Activity tracking
  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
31 Reviews

Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
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Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking
  • $25-$199 / Month
  • 14 Days Free Trial
8.2
3 Reviews

ChatGPT powered AI Sales Assistant that boosts sales 24/7 Show more

Bexy AI: ChatGPT Sales Chatbot is a powerful sales assistant designed to enhance the online shopping experience by engaging visitors 24/7. By proactively interacting with customers at key moments, Bexy AI effectively identifies their needs and assists in sales and support, reducing common issues like friction, objections, and refunds. The app boosts conversion rates through smart product recommendations, upselling, and cross-selling strategies. Its simple plug-and-play setup ensures seamless integration, allowing you to tailor the chatbot to match your brand's unique voice and style. With support for over 100 languages, Bexy AI delivers a premium shopping experience worldwide, significantly increasing average order values (AOV). Additionally, the chatbot leverages behavioral AI to minimize cart abandonment and conversational AI to handle both sales and customer inquiries efficiently. Bexy AI is automatically updated with your store's latest product offerings and can be custom-trained for enhanced brand alignment and knowledge.
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Product recommendations
Upselling & cross-selling
Proactive engagement
24/7 availability
100+ languages
Conversational ai
  • $59-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.1
5 Reviews

Recustomer Return&Cancelは、返品・交換・キャンセル業務を自動化することで、購入体験向上を支援します。 Show more

Recustomer 返品・キャンセル is a powerful app designed to automate returns, exchanges, and cancellations, enhancing customer experience while streamlining business operations. It offers e-commerce businesses robust operational support and ensures that customers enjoy a smooth and hassle-free process. The app automates the entire returns and exchanges workflow, from request acceptance to securing replacement stock, shipment instructions, and refund processing, achieving approximately 82% automation rate of customer inquiries. This level of automation extends to cancellations, where the system checks delivery statuses and determines approval or rejection, automating delivery stoppages and refunds to achieve zero handling time. Furthermore, Recustomer provides data analysis capabilities, enabling businesses to collect and analyze data to improve e-commerce site performance, reduce return rates, and inform strategic planning in marketing and product development. Overall, Recustomer aims to create an efficient, seamless experience for both businesses and their customers.
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Returns automation
Exchanges automation
Cancellations automation
Return data analysis
  • $9.9-$59.9 / Month
  • Free Plan Available
  • 3 Days Free Trial

Multilingual AI chat assistant for automated, accurate customer service and support.

  • $199 / Month
  • Free Plan Available
9.1
10 Reviews

Providing your customers with a faster refund experience Show more

Refundid: Returns Portal is a comprehensive solution designed to streamline the return process for businesses, enhancing customer satisfaction with both instant refund options and standard return procedures. This innovative app automates label generation and integrates seamlessly with various carriers, eliminating the cumbersome wait times traditionally associated with returns. Businesses can gain valuable insights into return trends, allowing them to optimize operations and improve efficiency. The portal provides real-time data reports, enabling businesses to monitor and manage all incoming returns effortlessly. Users can easily approve or decline returns and restock items to their original locations while aligning with store-specific return policies. With Refundid, businesses can elevate their customer experience, offering a seamless and efficient return process that meets modern consumer expectations.
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Carrier integration
Real-time reports
Instant refunds
Standard returns
Automated label generation
Returns approval

A spam free communication channel between brands and customers Show more

Benam Chat is an innovative communication tool designed to enhance business-customer interactions by enabling real-time engagement through voice and video calls directly from a chat widget. This platform allows businesses to provide personalized support across multiple channels without requiring a phone number, thus maintaining customer privacy. By integrating the chat widget into their systems, companies can elevate customer engagement and deliver prompt assistance, which significantly enhances the overall customer experience. Businesses can customize the chat interface to align with their brand identity, ensuring a cohesive and professional appearance. The ability to seamlessly transition from text-based interactions to audio and video calls offers a comprehensive solution for addressing customer queries dynamically. Benam Chat is optimal for businesses aiming to streamline communication while reinforcing customer trust and satisfaction.
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Real-time engagement
Multiple channels
Customisable widget
Voice/video calls
Personalised support

Digitize returns & exchanges with an easy, intuitive interface Show more

Optoro Returns & Exchanges is a comprehensive platform designed to streamline the entire returns lifecycle, enhancing both customer experience and business efficiency. The app empowers customers with easy, self-service returns featuring straightforward navigation, making the process seamless and stress-free. By facilitating instant exchanges and offering relevant recommendations, Optoro helps drive repurchase rates and boosts customer satisfaction. Businesses can offer exchanges for product variants that ship immediately, minimizing risk and maximizing customer delight. With built-in drop-off options, returns become more convenient and accelerate the restocking process. The platform also allows businesses to configure detailed return reasons, policies, and routing rules, providing a flexible and tailored return experience that aligns with specific business needs. Optoro Returns & Exchanges ultimately aims to increase customer loyalty while enhancing revenue and operational efficiency.
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Self-service returns
Exchange recommendations
Product variant exchanges
Convenient drop offs
Configurable return policies

AI-driven personalized shopping & improved customer care. Show more

AUI Generative AI Agent is a powerful tool designed to elevate the e-commerce experience by providing personalized recommendations and optimizing user interactions. Its core function is to enhance sales and customer satisfaction by delivering real-time answers and relevant product suggestions, making it an invaluable addition to any online store. Easily integrated into e-commerce platforms, the AI agent seamlessly acquires and utilizes product data, reviews, and policies to serve customer needs effectively. Users can personalize the agent's identity, choosing its name, image, and voice tone, to align with their brand's persona. The AUI Playground offers a live sandbox environment, enabling businesses to engage, test, and refine the AI agent's capabilities before full deployment. Additional features include an on-site chat widget, product recommendation cards, and user-agent conversation views, all controlled via a comprehensive settings screen. This customizable agent ensures a more engaging and efficient shopping experience, driving success in today’s competitive market.
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On-site chat
Recommendation cards
Comparison tables
View conversations
Control settings
Playground testing
  • $98-$298 / Month
  • Free Plan Available
9.1
1 Reviews

Transform visitors into customers with multilingual, real-time voice AI solutions.

Proactive Messaging | Live Shopper Insights | 24x7 Support Show more

Autochat - Proactive Live Chat is an innovative app designed to boost sales for online stores by enhancing customer engagement and support throughout the purchasing process. It features Proactive Messaging, which uses contextual rules based on user history, campaign data, and session activity to automatically send real-time messages to customers. Additionally, Autochat provides Live Shopper Insights, allowing store owners to monitor live shopping sessions and access critical business insights, like cart contents and order history. The app enables more effective and efficient customer support by providing valuable customer information during chat interactions. Users can see a real-time timeline of customer activity, ensuring seamless communication with full context awareness. By leveraging these advanced features, Autochat empowers online retailers to convert more visitors into satisfied customers.
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Automated messaging
Proactive messaging
Live shopper insights
Contextual engagement
Real-time activity

Effortless Job Posting and Candidate Management Show more

Simplified Job Posting is an intuitive app designed to streamline the process of creating, managing, and posting job listings across multiple platforms. With its user-friendly interface, employers can craft compelling job descriptions in minutes, utilizing customizable templates and AI-driven suggestions to attract top talent. The app integrates seamlessly with leading job boards and social media networks, ensuring maximum visibility for your listings. Users can also track the performance of their job posts through detailed analytics, enabling data-driven decisions to optimize recruitment strategies. Simplified Job Posting supports collaboration among hiring teams, allowing for efficient communication and review processes. Whether you're a small business or a large corporation, this app simplifies recruitment, saving you time and resources while enhancing the quality of candidates attracted.
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Automated post creation
Unified platform management
Application tracking system
Customizable job templates
Candidate filtering
  • $5 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Seamlessly integrate HubSpot forms; customize and optimize lead capture effortlessly. Show more

The HubSpot Forms Integration app allows you to embed HubSpot forms into your store effortlessly, with no coding skills required. It provides full customization options, enabling you to adjust form size, placement, and visibility for both desktop and mobile users independently, ensuring a seamless alignment with your store’s look and feel. This tool enhances user experience while optimizing lead capture and boosting conversions through responsive and well-placed forms. By streamlining data collection, the app helps to improve marketing results quickly and effectively. The ease of customization allows you to precisely position forms to match your store’s layout and branding, leading to better engagement and higher customer satisfaction. With this app, you can efficiently capture leads and make informed decisions for your marketing strategies.
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Customizable forms
Effortless integration
Responsive embedding
Lead capture optimization
Data collection streamlining

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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