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Answer AI Chatbot & Live Chat logo

Answer AI Chatbot & Live Chat

Develop by Answer AI

$19-$499

/ Month
  • Built for Shopify
  • Free plan available 30 Days Free Trial

    Retain more customers by giving personalised order support

    Easy setup
    Instant answers
    Automated order inquiries

    About Answer AI Chatbot & Live Chat

    Launched Oct 16, 2023

    Categories

    Built by Answer AI

    ZB: WhatsApp & Messenger Chat logo
    (16 Reviews)
    $4.99-$19.99 / Month
    • Free Plan Available
    • Sponsored

    Support your customers quickly using Facebook Live Chat.

    Introduction Video

    Description

    Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7

    AI Chat by Answer AI is a chatbot powered by AI chatbot that works with your support team to convert visitors to customers by answering questions that help in their buyer's journey. Customers chat on the help desk chat in your store to ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you.

    AI Chat by Answer AI is a chatbot powered by AI chatbot that works with your support team to convert visitors to customers by answering questions that help in their buyer's journey. Customers chat on the help desk chat in your store to ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you. more
    • AI Chatbot: Automated & trainable chatbot integrated into your product catalog
    • AI Powered Product Recommendations: Chat conversations that convert to sales
    • Self-Serve AI & Live Chat Support: Answer FAQs, & post purchase shipping updates
    • AI Agents: Speak in brands tone of voice to drastically reduce support tickets
    • Chatbot: Set working hours for live chat support agents to speak to customers

    Pros

    • Provides instant answers to support and sales questions, improving customer conversion and retention
    • Significantly reduces support inquiries post setup, as per user reviews
    • Automatically connects store orders, enabling efficient customer order inquiries handling
    • Offers a satisfaction guarantee with app credit if support reduction targets are not met
    • Quick setup with FAQs and content ready in 30 minutes, saving time
    • Handles complex questions with ease
    • Received positive feedback for excellent support and onboarding process
    • Highly recommended by users for small teams due to time-saving features

    Top Helpful Reviews

    DeMellier

    Dec 05, 2024  on Shopify

    Answer AI has been an absolute game-changer for our customer service team! It has become such a powerful tool, significantly reducing the volume of inquiries that reach our agents. This has allowed our team to focus on what truly matters, delivering exceptional service for more complex issues. The responses are impressively accurate and always maintain the correct tone of voice, ensuring our customers receive consistent and high-quality support. What's even more fantastic is that our customers now have access to 24/7 support, giving them the help they need whenever they need it. This has not only improved the overall customer experience but has also boosted team efficiency. We couldn’t be happier with the results and look forward to continuing to use Answer AI!

    LINEREFINE

    Nov 09, 2024  on Shopify

    Super, simple a metre en place. Très compréhensible. Si l'AI pourrais parler toutes les langues serrais super Merci pour votre application

    WOWooO

    Jul 16, 2024  on Shopify

    A great app. You can review the chats with customers and see which the AI has been able to answer and where it needs more information. You can then customise it and build up more specific responses and build the knowledge base of the AI. Amazing support and a great company to work with.

    Harper Kendall

    Jul 02, 2024  on Shopify

    What can i say apart from this is an exceptional app and second to none when it comes to AI chat support for your business. Not only is the core functionality excellent and does exactly what it says it does, the support team behind this are also extremely helpful and supportive and will work with you to make sure the app delivers and is suited to your business requirements and help you along the way. Definitely highly recommend!

    My Store

    Jul 01, 2024  on Shopify

    Love it! This is going to be a huge time saver for me as I single handedly run my new online store while managing my off line store. Setup was a breeze, and the team on hand to help

    The Staff Uniform Company

    Jul 01, 2024  on Shopify

    Ben and Tom have been fantastic to work with. They are always on hand for any questions and are always looking at ways to develop the app with our individual requirements in mind. Answer Ai Ltd are not a company that builds a product and leave it at that, they are continually developing and improving and its refreshing to work with such a proactive team.

    Hicks & Brown

    May 21, 2024  on Shopify

    Brilliant app! We are a small team so to free up time by having Answer AI installed has been invaluable to us. The support has been incredible - from the onboarding and hand holding from the start, speaking regularly on video calls to constantly improve the answers provided, we've never had this much support on tap from any other app. Highly recommend.

    Dungarees-online

    Feb 12, 2024  on Shopify

    Really great app. Helps the overall cusotmer journey. Saves time for the customers and for ourselves.. Highly recommended.

    Rug Love

    Jan 25, 2024  on Shopify

    This is by far the best AI Chat Bot on the Shopify app store. I have tried pretty much all of them and they are glitchy and do not understand the nuances of a conversation so fail to provide a high level of support. Answer AI I can 100% vouch for as being a far superior and more intelligent app. It has been a game changer for our customer service, It understands everything a customer can ask and provides instant answers cutting down our support needs by circa 70%. The team is brilliant and went above and beyond to onboard and customize the set up to our needs. in 2024 every business needs and can benefit from this app, it is a no brainer and the best of its kind in the market place.

    Atom Label

    Dec 31, 2023  on Shopify

    We had reservations before using Answer AI Or any chat app due to the negative experiences we have had as consumers on other sites. I’m so happy we ignored ourselves as this app really is very good and far superior to any app I’ve used on any other website. My advice is stop looking and just add it to your site, it will reduce your emails received and be genuinely helpful to your customers.

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