Shopify Order support apps

Answer Ai Ltd

$19-$499 / Month

7.8

8 Reviews

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Retain more customers by giving personalised order support

Easy setup

Instant answers

Automated order inquiries

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Ordertracker ‑ Track & Upsell

$11-$179 / Month

7.2

58 Reviews

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Upsell, Order Tracking, Track Order, Order Lookup, Tracker

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Atharva Easy Cancel Order

$4.99 / Month

7.8

1 Reviews

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Streamline Order Management with Easy Cancel Order and Reorder

Customizable buttons

Reorder items

Order cancelation

Cancelation reasons

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FAQPRIME: FAQ, WhatsApp, Track

7.3

105 Reviews

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All-in-one support app for Track order, Contact us, FAQ & Chat Show more

FAQPRIME: FAQ, WhatsApp, Track is a comprehensive help and support application designed to enhance customer service and engagement. Featuring an elegantly designed chat-style support widget, it allows customers to effortlessly access AI-generated FAQs and Q&A. The app simplifies the tracking of orders through an integrated order tracking feature, helping users quickly find status updates with just an email ID or phone number. Connectivity is seamless as customers can engage through multiple chat platforms such as WhatsApp, Messenger, Tidio, Tawk.to, and email, or opt for direct interactions via live video calls. Moreover, it contributes to improving SEO rankings by offering native pages for FAQs, Contact Us, and Order Tracking. Its user-friendly setup requires no coding, enabling businesses to launch in just five minutes with a simple 1-click installation. To boost social engagement, the app includes a floating bar for social media icons, enhancing social media likes and interactions.

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Social media integration

Order tracking

Seo boost

Email support

Chat support

Ai-generated faqs

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Wholesale Simplified

$19.99 / Month

7.4

19 Reviews

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Discounts for different customer groups. Quick Order Support

Volume discounts

Tiered pricing

Collection-specific discounts

Flexible promotions

Group discounts

Quick order support

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Order Editing: Self‑Service

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Customer-driven order edits, no support needed

Embed in emails

Customer order edits

Intuitive portal

Syncs with inventory

Customize edits deadline

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ASG ‑ Ecommerce AI Chatbot

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Order Tracking, Support, Product Discovery

Order tracking

Lead capture

Tailored experiences

Round-the-clock support

In-bot product search

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Rush ‑ Order Tracking & EDD

$9-$199 / Month

7.8

314 Reviews

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Order Tracker, Track Package, Delivery Tracking, Order Status Show more

Rush - Order Tracking & EDD is a powerful app designed to enhance the post-purchase experience by providing a seamless delivery tracking system that reduces customer anxiety and fosters loyalty. The app automatically matches shipments with carriers, ensuring accurate tracking and updates across more than 1,300 carriers. Users can create attractive "Track My Order" pages and automate SMS and email notifications, keeping customers informed at every stage of the delivery process. By integrating opportunities for upsells and cross-sells throughout the delivery journey, Rush opens potential new revenue channels for businesses. Additionally, the app offers customization options for tracking pages, allowing businesses to include estimated delivery dates and improve customer confidence. Features such as AI-powered delivery predictions and integrations with platforms like Klaviyo and Yotpo SMSBump further boost the app's capability. With comprehensive support, including onboarding assistance and 24/7 availability via Slack, Rush ensures a smoother, more profitable delivery experience.

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Carrier integration

Email notifications

Estimated delivery date

Upsells & cross-sells

Branded tracking pages

Sms notifications

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B2B:Wholesale Bulk Order Form

$9.95 / Month

7.9

48 Reviews

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Standalone B2B/B2C wholesale page and product bulk order form Show more

EasyWholesale is designed to streamline the bulk ordering process, making it easier and faster for wholesalers to complete transactions on your online store. The app allows you to add a bulk order form directly to product pages or create standalone wholesale catalog pages, which include quick order forms for an entire product lineup. You can customize the appearance of wholesale pages to match your store's aesthetic, ensuring a seamless integration into your existing design. With EasyWholesale, wholesalers can place B2B batch orders with minimal effort, enhancing the overall purchasing experience. The app also features a floating bar displaying an order summary for lengthy wholesale catalogs, improving usability and helping users keep track of their orders. By offering the flexibility to modify colors, text, and layouts, EasyWholesale caters to the unique needs of your business, making wholesale transactions efficient and user-friendly.

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Simplify bulk orders

Standalone catalog pages

Product page order form

Adjustable wholesale pages

Order summary bar

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Shipway Order Tracking

$9-$99 / Month

7.2

200 Reviews

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Order Tracking, Track Order, Order Lookup, Upsell, EDD

Product recommendations

Order tracking

Collect reviews

Branded tracking page

Status updates

Nps calculation

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Advance Reorder ‑ Repeat Order

$4.99 / Month

7.7

66 Reviews

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Reorder or repeat order that are previously ordered

Discount coupons

One-click reorder

Order history access

Reorder reminders

Add notes option

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Zestard Bulk Order

$3.99 / Month

6.9

12 Reviews

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Bulk product order is easy now! Bulk order from a single page. Show more

Zestard Bulk Order is an innovative app designed to enhance the shopping experience for businesses and individuals who need to order large volumes of products efficiently. This app allows customers to search for and select multiple products, along with their variants and quantities, all from a single page, simplifying the process by adding everything to the cart simultaneously. By eliminating the need to navigate through multiple pages, Zestard Bulk Order significantly reduces the time spent on shopping. Administrators can further optimize the experience by embedding the bulk order page URL into any website, email, or message, offering seamless access. With intuitive features like the ability to search products by name or SKU and visibility into total costs before checkout, this app is perfect for businesses looking to streamline their ordering process. The responsive design and easy one-click installation make it a must-have tool, while the app also keeps users informed by marking out-of-stock items.

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Bulk order simplification

Single-page checkout

Product and variant search

Multi-quantity selection

One-click additions to cart

Customizable bulk order url

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Trackr Order Tracking, Tracker

$10-$45 / Month

6.4

183 Reviews

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Tracker: track my order app with branded order tracking page!

Product recommendations

Automated notifications

Branded tracking page

Real-time tracking

Estimated delivery dates

Manage returns

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PrintMax:Order Receipt

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Enhanced order management & multi-order printing

Order printing

Multi order printing

Filtering and search

Sorting

Order receipt preview

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Yagi Order Cancellable

$7 / Month

7.9

32 Reviews

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Let customers cancel order or reorder easily

Order status integration

Cancel order easily

Reorder products quickly

Set cancellation limit

Tag for non-cancellable

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Order Editing | Self‑serve

$79-$399 / Month

8

43 Reviews

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Let customers edit their order without contacting support. Show more

Order Editing | Self-serve is an innovative app designed to enhance customer satisfaction by allowing them to independently modify their orders, significantly reducing the need for customer support intervention. This user-friendly self-service portal transforms order modifications into an engaging shopping experience, presenting AI-recommended products that can be seamlessly added to an order with just one click. Businesses can effortlessly embed the customizable portal into any email or webpage and adapt it to their brand's aesthetic. The app ensures real-time synchronization with your third-party logistics (3PL) or warehouse management system (WMS), providing accurate inventory management and minimizing the risk of overselling. To boost sales further, the app suggests popular items to increase the average order value, and facilitates pre-shipment alterations like address, variant, and product changes. Additionally, by recommending improved shipping addresses verified by carriers and offering refund options via gift cards or store credit for order downgrades, Order Editing ensures a smooth and efficient order management process.

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Gift card refunds

Ai product recommendations

Increase order value

Self-service order edits

Embedable portal

Instant 3pl/wms sync

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Codify ‑ Order Cancel

7.9

15 Reviews

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Simplify the process of order cancellation for users. Show more

Codify ‑ Order Cancel is an intuitive app designed to simplify the order management process by allowing customers to cancel unfulfilled orders with ease. With just a few clicks, users can cancel or reorder their purchases directly from the order status, account, or order page, eliminating the need to contact customer support. This user-friendly feature not only enhances the shopping experience by saving customers time but also reduces the workload for retailers. The app further streamlines operations by offering the option to automatically restock items post-cancellation. Users can also tailor the cancellation text to fit their brand's voice and easily set a time frame within which cancellations are permissible. Codify ‑ Order Cancel empowers businesses to provide a seamless and efficient service, improving customer satisfaction and operational efficiency.

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Self-service cancellation

Reorder functionality

Order status integration

Automatic item restocking

Time-limited cancellations

Customizable text options

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Codify ‑ Order Edit

$4.99 / Month

7.8

3 Reviews

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Give your customers the ability to easily edit their orders. Show more

Codify - Order Edit is an innovative app designed to enhance customer satisfaction by allowing shoppers to modify their order details effortlessly before fulfillment. With options to change order items, adjust quantities, and update the shipping address, this app ensures customers receive their purchases exactly as intended. Retailers can further personalize the experience by setting time limits for order updates and controlling which shipping address fields are mandatory or editable. Additionally, Codify offers an automatic refund feature if the revised order total is lower, streamlining the process for merchants and reducing manual efforts. Businesses can also customize various labels and texts to align with their brand voice, ensuring a seamless integration with their existing customer service approach. This app represents a perfect blend of flexibility and convenience for both customers and store owners, improving overall shopping satisfaction.

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Edit order details

Change shipping address

Set order update time limits

Automatic refunds for reduced totals

Customizable labels and text

Editable variant and quantity

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Etsy Integration ‑ DPL

$19.99-$59.99 / Month

7.8

462 Reviews

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Easy Sync : Products, Inventory, Orders. 24/7 Livechat support Show more

Etsy Integration - DPL is a powerful app that facilitates seamless product management between Shopify and Etsy by allowing users to bulk upload and import products between the two platforms. It ensures synchronization of essential product details such as images, SKUs, barcodes, prices, categories, and variants, while preserving the SEO-optimized titles and prices unique to Etsy. Real-time inventory synchronization ensures that stock levels are kept accurate across both platforms, reducing the risk of overselling. The app also streamlines order management by allowing all Etsy orders to be managed through Shopify, with the option to automate fulfillment processes, including handling of tracking numbers. Additionally, it offers a feature to separate VAT from Etsy sales when syncing to Shopify, helping to prevent double taxation. Overall, Etsy Integration - DPL is designed to enhance efficiency, minimize manual work, and optimize sales strategies on both Shopify and Etsy.

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Order management

Real-time sync

Bulk upload products

Bulk import products

Automated fulfilment

Separate vat

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Lixsa.ai

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Automated WhatsApp Customer Support with Lixsa.ai Show more

Lixsa.ai is an innovative AI-powered customer service tool designed to streamline business operations by incorporating automated customer support features. The app excels in efficient order management, allowing businesses to process and manage orders seamlessly without the need for complex setup procedures. With its multilingual chat capabilities, Lixsa ensures that businesses can communicate effectively with customers around the world, breaking language barriers and enhancing service accessibility. Its seamless integration with WhatsApp further enhances customer communication by tapping into one of the most popular messaging platforms globally. Lixsa's audio recognition feature interprets and responds to audio messages, providing an additional layer of customer interaction. By automating responses and handling customer inquiries swiftly, Lixsa boosts response times, elevates customer satisfaction, and ultimately drives higher sales. As a leading AI customer support tool, Lixsa offers a comprehensive solution for businesses aiming to improve operational efficiency and customer engagement.

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Whatsapp integration

Order management

Multilingual chat

Ai customer support

Audio recognition

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Shopify Order support apps

Related Categories

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Based on reviews

Showing 1 to 20 of 1 Apps

Answer Ai Ltd

Ordertracker ‑ Track & Upsell

Atharva Easy Cancel Order

FAQPRIME: FAQ, WhatsApp, Track

Wholesale Simplified

Order Editing: Self‑Service

ASG ‑ Ecommerce AI Chatbot

Rush ‑ Order Tracking & EDD

B2B:Wholesale Bulk Order Form

Shipway Order Tracking

Advance Reorder ‑ Repeat Order

Zestard Bulk Order

Trackr Order Tracking, Tracker

PrintMax:Order Receipt

Yagi Order Cancellable

Order Editing | Self‑serve

Codify ‑ Order Cancel

Codify ‑ Order Edit

Etsy Integration ‑ DPL

Lixsa.ai