Tracking Elite

Develop by Shopify

/ Month

7 Days Free Trial

Show estimated delivery times (even before orders are shipped)

Automatic calculation

Estimated delivery times

Pre-shipment tracking

About Tracking Elite

Launched Jun 23, 2022

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Synctrack Order Tracking

(57 Reviews)

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$9-$99 / Month

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All-in-1 Order Tracker with a Branded Order Tracking Page

Description

Tracking Elite will automatically calculate and show the estimated delivery times on each order.

Tired of answering the same question from your customers over and over again: "where is my order?" Do you dream of unclogging your customer service with an application that can read your customers' minds and avoid receiving hundreds or even thousands of emails every month? Tracking Elite will geniusly and automatically calculate and show the estimated delivery times on each order. Customers can now track them at any time (even if the order has not yet been shipped).

Calculate and show the estimated delivery times on each order.
Drastically reduce the flood of emails received from your customers.
Easily set the estimated delivery time once and… voilà!

Pros

Reduces the number of customer inquiries about order status
Automatically calculates and displays estimated delivery times for orders
Provides estimated delivery times even before shipment, improving transparency
Potentially alleviates customer service workload by reducing the volume of emails
Enhances customer satisfaction by providing real-time delivery information

Cons

The accuracy of estimated delivery times may vary and could lead to customer dissatisfaction if not accurate
Over-reliance on estimation without real-time shipping data might cause issues
Initial setup to define delivery times may require time and consideration for different shipping methods
May not integrate seamlessly with all e-commerce platforms and require additional adjustments

Top Helpful Reviews

DH SPORT

Jul 19, 2023 on Shopify

L'application ne fonctionne plus depuis des semaines, j'ai essayer les mails et les tchat aucune réponse

Mon meilleur cadeau

Jul 18, 2023 on Shopify

Does not work for weeks. The support does not answer our emails and messages. The support does not answer our emails and messages.

Pascal Degut

Aug 26, 2022 on Shopify

très pratique pour réduire le SAV Cette app n'est pas un véritable tracking au sens propre du terme, mais elle offre une expérience client et les rassure pendant la phase de livraison. je recommande

Nindokan Budo 77

Aug 06, 2022 on Shopify

J'utilise l'App Tracking Elite car elle me permet de réduire considérablement le SAV de ma boutique shopify, de rassurer mes clients et de donner une image beaucoup plus pro à mon shop. Je recommande à 100%.