Shopify Customer service reduction apps

Tracking Elite

$9 / Month

(2.2/5)

5 Reviews

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Show estimated delivery times (even before orders are shipped)

Automatic calculation

Estimated delivery times

Pre-shipment tracking

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Skyla ChatGPT Customer Service

$49-$89 / Month

7.8

5 Reviews

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Great customer service with ChatGPT. Install in one click.

Easy customization

Email notifications

Customer analytics

Instant setup

24/7 service

Ai-powered answers

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Gladly

$150 / Month

7.4

27 Reviews

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People-centered customer service platform for eCommerce brands

Single view history

Unified communication stream

Personalized self-service

Integrated voice support

Agent skill matching

Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction.

Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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qikify Contact Form Builder

$5.99-$7.99 / Month

8.3

558 Reviews

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Easily create forms to collect leads, improve customer service Show more

qikify Contact Form Builder is a versatile no-code tool designed to simplify form creation for a wide range of applications, including contact forms, wholesale inquiries, and surveys. It empowers users to craft customized forms that not only help in converting new leads but also aid in expanding contact lists and enhancing customer service experiences. The app allows for efficient management of form submissions within the app, while also offering seamless integration with email apps for streamlined communication. With advanced features like reCaptcha, conditional logic, file upload, and form scheduling, it ensures a robust and secure form-building experience. Additionally, users can display forms as popups, bubbles, or embedded directly on their websites. By updating your contact forms with qikify, you can easily transform user interactions into valuable business opportunities.

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Multiple form types

Custom form creation

No-code solution

Email integration

In-app submission tracking

File upload support

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Sense WhatsApp

$15.9 / Month

7.9

19 Reviews

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Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.

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Live chat support

Abandoned cart reminders

Order updates

Click-to-chat icon

Template messages

Integrated messages

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DelightChat WhatsApp Marketing

$49-$299 / Month

7.6

90 Reviews

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Manage Customer Service on WhatsApp, send Marketing Broadcasts

Email integration

Unified dashboard

Whatsapp broadcasts

Multichannel messaging

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DigitalGenius

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Automatically resolve your customer service requests using AI.

Generative ai

Visual ai

Conversational ai

Deep integrations

Analytics & alerting

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Reply Genius GPT

$19.9-$99.9 / Month

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Reply Genius GPT Your partner for exceptional customer service

Email synchronization

Ai automatic reply

Ai automatic sorting

Conversation system

Universal compatibility

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ReSponse AI

$350 / Month

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Autonomously reply to your customer service tickets

Automated responses

Multi-channel support

Knowledge base integration

Gorgias integration

Generative qa

Update answers

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Qpien ‑ Helpdesk & Live Chat

$24-$84 / Month

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All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp

Quick shopify integration

Centralized management

Live chat integration

Boost sales

Omni-channel support

Whatsapp support

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NS Live Chat, Inbox & Helpdesk

$5.99-$34.99 / Month

7.9

93 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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HelpIQ

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HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.

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Ai chatbot

Real-time insights

Team collaboration

Omni-channel support

Metrics analysis

Ai summariessuggestions

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Nod Chat: AI Driven Chatbot

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Auto Customer Service with AI-driven Chatbot and Live Chat

Human-like interactions

24/7 instant responses

Customizable ai training

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AI CX PHONE AGENT VINSI

$39-$99 / Month

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VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.

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Ai-powered responses

Shipment tracking

Order status updates

Faq handling

24/7 phone service

Custom phone number

Chaterimo

$9-$39 / Month

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AI Customer Service Supercharged by ChatGPT, Claude or Gemini Show more

Chaterimo is an advanced AI-powered chatbot designed to enhance your Shopify store's customer service experience. The app seamlessly integrates with your store through the Shopify API, ensuring that its knowledge base is updated daily with the latest product information, descriptions, and availability. This real-time adaptability allows Chaterimo to provide accurate and relevant responses, tailored to meet your specific business needs and align with your brand's voice. Its flexible data management capabilities enable a high degree of customization, making it a perfect fit for unique customer interaction strategies. With a 7-day free trial offering full access to all functionalities, businesses can experience the platform's robust capabilities firsthand. Additionally, Chaterimo's 24/7 customer support ensures reliable assistance whenever needed, making it a comprehensive solution for enhancing customer engagement and satisfaction.

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Ai responses adaptation

Shopify api updates

Customizable brand voice

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