Shopify Customer service reduction apps 2025

Tracking Elite

$9 / Month

(2.2/5)

5 Reviews

Show estimated delivery times (even before orders are shipped) Show more

Tracking Elite is an innovative app designed to streamline customer service by providing real-time order tracking and estimated delivery times. This eliminates the repetitive inquiries businesses often face, such as, "Where is my order?" By automating delivery predictions, Tracking Elite reduces the influx of customer emails, allowing service teams to focus on more complex queries. Customers can conveniently track their orders at any stage, even before shipping, ensuring transparency and reducing anxiety about delivery timelines. Businesses will appreciate the app's user-friendly interface, where they can easily set and update delivery estimates. Ultimately, Tracking Elite enhances the customer experience, leading to increased satisfaction and loyalty.

Show less

Automatic calculation

Estimated delivery times

Pre-shipment tracking

Install App

COD Order SMS Verifier Master

$5-$9 / Month

8.2

1 Reviews

Claim Offer

Use this app to confirm COD orders in Pakistan Show more

COD Order SMS Verifier Master is a user-friendly application designed to streamline the confirmation process for cash-on-delivery orders in your online store. Once installed and set up, this app automatically sends an SMS with a confirmation URL to customers whenever they place a new order. Customers can easily confirm their order status via the provided link, helping ensure order authenticity. In instances where a customer doesn't confirm the order, the app flags the verification as pending, allowing you to manually review and take necessary actions. By reducing the occurrence of bogus orders from anonymous customers, this app enhances the efficiency and reliability of your online business operations. Furthermore, it seamlessly integrates with all local telecom operators, ensuring wide compatibility and coverage for optimal performance. Let COD Order SMS Verifier Master handle the background verification work, giving you peace of mind and more time to focus on growing your business.

Show less

Quick setup

Sms confirmation

Pending verification

Install App

Moose: COD IVR Order Verifier

$14.99 / Month

8.2

1 Reviews

Claim Offer

Use this app to verify COD orders via automated IVR calls. Show more

Moose: COD IVR Order Verifier is a powerful tool designed to streamline the order verification process in your store, helping to save time and resources. By automating the verification through automated IVR calls, the app dramatically reduces the number of fraudulent or bogus orders, enhancing the reliability of your order system. Customers receive calls to confirm or cancel their orders, offering a seamless and efficient way to validate transactions without manual intervention. The app boasts a user-friendly installation process, allowing you to set it up quickly and manage the settings with ease. Flexibility is key, and Moose provides customizable billing plans to fit your budget needs. With full control over its features, you can tailor the app to align perfectly with your business requirements, ensuring peace of mind and operational efficiency.

Show less

Easy installation

Automated ivr verification

Order cancellation

Order confirmation

Reduce bogus orders

Install App

Vaayu Carbon Analyzer

Claim Offer

Carbon Calculation and Reduction for Online Retailers. Show more

Vaayu Carbon Analyzer is an innovative app designed to help businesses track and manage their carbon emissions, focusing on reducing their overall carbon footprint. By seamlessly integrating with Shopify, the app collects real-time shipment data and calculates the carbon emissions associated with outbound deliveries. This accurate data provides businesses with a detailed breakdown of their carbon footprint across various emissions modules, offering insights into areas where reductions can be made. Vaayu not only highlights the current carbon impact but also suggests practical reduction measures that can be implemented to lower emissions effectively. By using Vaayu, businesses can communicate their sustainability efforts transparently, demonstrating their commitment to environmental responsibility. This tool is essential for companies aiming to make a positive impact on the planet by understanding and minimizing their carbon emissions.

Show less

Track carbon footprint

Real-time shipment data

Emission calculations

Reduction measures

Emissions breakdown

Connects with shopify

Install App

Vamaship: eCommerce Shipping

(3.6/5)

11 Reviews

Claim Offer

One Stop Shipping Solution for all Ecommerce Needs Show more

Vamaship: eCommerce Shipping is a comprehensive solution designed to streamline the logistics of Indian businesses, particularly those in the e-commerce and direct-to-consumer (D2C) sectors. This app enables seamless order management and fulfillment through a unified platform, allowing users to integrate their Shopify stores effortlessly. With access to a vast network of over 30 courier partners, Vamaship covers more than 28,000 pincodes across India, ensuring extensive reach and reliable service. The app offers optimized Cash on Delivery (COD) services, boasting lower Return to Origin (RTO) rates to enhance profitability. Its automated shipping and RTO management features save time and reduce manual tasks, while real-time communication with buyers keeps them informed and satisfied. The smart courier recommendation tool helps businesses choose the best shipping partners based on various parameters, ensuring efficiency and cost-effectiveness.

Show less

Real-time communication

Courier integration

Order management

Rto management

Cod optimization

Courier recommendation

Install App

MC WhatsApp Order Notification

$14 / Month

Claim Offer

Use this app to recover abandoned carts via SMS Show more

SMS Abandoned Recovery Master is a powerful tool designed to help businesses recover lost sales from abandoned shopping carts. With a simple and quick installation process, the app seamlessly integrates into your checkout system to monitor customer activity. Whenever a customer adds items to their cart but fails to complete the purchase, the app sends a gentle reminder through a recovery SMS to the provided mobile number. If necessary, the app will follow up with additional messages to encourage completion of the transaction. To boost conversions, you can also offer automatic discounts through SMS, incentivizing customers to finalize their purchases. Additionally, the app supports integrations with over 20 local telecom operators, ensuring wide-reaching functionality and reliability. Overall, SMS Abandoned Recovery Master is an effective solution for businesses looking to regain potential revenue and enhance customer engagement.

Show less

Easy setup

Automatic discounts

Follow-up reminders

Cart recovery sms

Telecom integrations

Install App

Product Scheduler by Maestro

$4.99-$9.49 / Month

(5/5)

4 Reviews

Claim Offer

Automate product updates for efficient store management and error reduction. Show more

Maestro Products Scheduler is a powerful tool designed to streamline the management of product and collection updates for merchants. This app is perfect for coordinating campaigns, introducing seasonal products, or managing catalog changes with precision and ease. By allowing users to schedule publishing, draft, archive actions, and manage tags, it reduces the risk of manual errors and saves valuable time. The user-friendly interface features an intuitive date and time picker, enabling quick and straightforward scheduling with just a few clicks. With Maestro Products Scheduler, merchants can achieve better control over their store operations, leading to improved efficiency and inventory management. Whether it's updating product tags or timing product visibility, this app ensures that your store's operations run smoothly and effortlessly.

Show less

Automate updates

Tag automation

Schedule publishing

Draft management

Archive scheduling

Intuitive scheduling

Install App

Brandwise: AI Customer Service

$49-$269 / Month

8.2

1 Reviews

Claim Offer

AI-driven helpdesk for seamless customer service & social media management. Show more

Brandwise: AI Customer Service is a comprehensive helpdesk solution designed to enhance customer service through the power of artificial intelligence. This app leverages advanced AI to automatically resolve customer service tickets, ensuring swift and precise responses that reflect accurate brand information. It actively moderates social media interactions by hiding negative comments on ads and proactively responding to comments and direct messages across platforms like Instagram, Facebook, and TikTok. Brandwise centralizes customer communication in a unified inbox, integrating email and live chat for streamlined interaction management. With easy access to order and shipping details and the ability to process refunds directly from your inbox, it simplifies administrative tasks. The app also features in-depth analytics, providing insights for both individual team members and the entire organization, aiming to save time, enhance customer satisfaction, and empower teams to deliver superior service. Whether you’re looking to boost efficiency or improve brand reputation, Brandwise equips your team with the tools needed to win more customers and streamline operations.

Show less

In-depth analytics

Automatic ticket resolution

Unified inbox management

Ai comment moderation

Order and shipping access

Install App

AI Service Agent

$12 / Month

Claim Offer

AI Service Agent: 24/7 intelligent customer support tailored to your business needs. Show more

AI Service Agent is an innovative AI-powered tool designed to enhance customer support by understanding your business and providing assistance around the clock. Upon installation, the Agent swiftly scans your website and any supplementary documentation to familiarize itself with your operations, enabling it to answer common customer inquiries effectively. The app is highly customizable, allowing you to personalize its behavior and appearance to align with your brand identity seamlessly. In instances where personal interaction is required, you'll receive notifications, ensuring that no important conversation slips through the cracks. The dashboard feature allows you to review past conversations and manage customer details effortlessly. Prior to launching, the Test Mode offers you a chance to simulate real-time interactions, ensuring your customers receive exceptional service right from the start. With AI Service Agent, your business can provide uninterrupted support, scale efficiently, and maintain personal connections with your clients.

Show less

Real-time alerts

24/7 customer support

Customizable behavior

Add to Site

Einstein Service Agent

Claim Offer

Autonomous AI agent resolving customer service issues with natural language understanding. Show more

Einstein Service Agent is an innovative AI-driven application from Salesforce, designed to transform the landscape of customer service by autonomously handling diverse service issues. Utilizing cutting-edge generative AI, it crafts conversational responses that are both efficient and accurate, drawing insights from dependable business data. Available around the clock, this AI agent ensures continuous support across multiple communication channels, providing customers with timely assistance. In addition to its autonomous capabilities, Einstein Service Agent integrates seamlessly with human agents, escalating more complex cases when a human touch is needed. By automating routine inquiries, it frees up human agents to focus on more intricate customer interactions, enhancing both productivity and customer satisfaction. This forward-thinking solution empowers businesses to deliver superior service while maintaining operational excellence.

Show less

Natural language understanding

Autonomous ai agent

Conversational responses

24/7 service operation

Handles service issues

Escalates complex cases

Try AI Agent

POWR: Customer Support Request

$10.99-$98.99 / Month

3 Reviews

Claim Offer

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

Show less

Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

Install App

V2 to V3 Product Review & Upgrade Service by Your Store Wizards

8.2

20 Reviews

Claim Offer

Hassle-free V2 to V3 upgrade consultation and review for BigCommerce stores. Show more

The "V2 to V3 Product Review & Upgrade Service" by Your Store Wizards is designed to ease the transition from V2 to V3 on BigCommerce for store owners who may find the process daunting. This comprehensive service begins with a detailed review of your product data, including variants, rules, and modifiers, to highlight any potential issues that may arise during the upgrade. By utilizing specialized software, the service simulates the upgrade process to identify elements that may be incompatible with V3, thus preventing functionality problems post-upgrade. Customers will receive a thorough report detailing necessary changes, potential losses, and recommendations, ensuring an informed transition. A personalized Zoom meeting is scheduled to discuss the findings, address concerns, and ensure clarity on the process. With the $299 review fee credited towards a full migration, and being endorsed by BigCommerce, this service offers peace of mind and professional support for those looking to upgrade without experiencing downtime. Note that the app itself facilitates the review process but does not perform the actual upgrade or data analysis.

Show less

Upgrade consultation

Simulated upgrade

Personalized analysis

Try for Free

Belco: Customer Service Software for Online Stores

Claim Offer

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

Show less

Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

Get App

HelpIQ‑AI Customer Support

$21-$61 / Month

Claim Offer

HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.

Show less

Ai chatbot

Real-time insights

Team collaboration

Omni-channel support

Metrics analysis

Ai summariessuggestions

Install App

Sense WhatsApp

$15.9 / Month

8.2

6 Reviews

Claim Offer

Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.

Show less

Live chat support

Abandoned cart reminders

Order updates

Click-to-chat icon

Template messages

Integrated messages

Install App

DigitalGenius

Claim Offer

Automatically resolve your customer service requests using AI. Show more

DigitalGenius is a cutting-edge app that revolutionizes the customer journey with its advanced AI and deep integration capabilities. Designed to enhance post-purchase support and boost lifetime customer value, it drives conversions through insightful pre-purchase product recommendations. The platform uniquely combines conversational and visual AI for comprehensive understanding and quick issue resolution, alongside generative AI for personalized, empathetic interactions. Users can engage in natural conversations with an AI Concierge, while Visual AI identifies e-commerce product defects and barcodes with precision. Seamlessly integrated with carriers, ERPs, and warehouses, DigitalGenius ensures efficient problem-solving and delivery processes. Additionally, its robust analytics and alerting features offer valuable insights into AI performance, empowering businesses to continually refine and optimize their operations.

Show less

Generative ai

Visual ai

Conversational ai

Deep integrations

Analytics & alerting

Install App

Reply Genius GPT

$29.9-$99.9 / Month

Claim Offer

Reply Genius GPT Your partner for exceptional customer service Show more

Reply Genius GPT is a powerful AI-driven application designed to simplify your after-sales operations, making routine tasks far less tedious. With AI-powered automatic reply features, it significantly enhances response efficiency by generating quick and accurate responses to customer inquiries. Its smart algorithms enable automatic sorting of emails, streamlining email management and ensuring important messages never get overlooked. The app treats each customer interaction as a unique conversation, allowing for personalized service and improved customer satisfaction. Universal compatibility ensures it works with all major email services, making it a versatile addition to any workflow. Furthermore, its email synchronization feature enables seamless integration of past emails, offering a smooth and comprehensive view of all communications. Experience a revolution in handling after-sales tasks with Reply Genius GPT, where mundane becomes manageable.

Show less

Email synchronization

Ai automatic reply

Ai automatic sorting

Conversation system

Universal compatibility

Install App

Qpien ‑ Helpdesk & Live Chat

$24-$84 / Month

Claim Offer

All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.

Show less

Quick shopify integration

Centralized management

Live chat integration

Boost sales

Omni-channel support

Whatsapp support

Install App

NS AI Chatbot, Helpdesk & FAQs

$5.99-$34.99 / Month

7.9

32 Reviews

Claim Offer

Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

Show less

Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

Install App

Sherpa

Claim Offer

Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.

Show less

Personalized interactions

24/7 availability

Dispute reduction

Instant support

Accurate answers

Store data integration

Install App

Shopify Customer service reduction apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Tracking Elite

COD Order SMS Verifier Master

Moose: COD IVR Order Verifier

Vaayu Carbon Analyzer

Vamaship: eCommerce Shipping

MC WhatsApp Order Notification

Product Scheduler by Maestro

Brandwise: AI Customer Service

AI Service Agent

Einstein Service Agent

POWR: Customer Support Request

V2 to V3 Product Review & Upgrade Service by Your Store Wizards

Belco: Customer Service Software for Online Stores

HelpIQ‑AI Customer Support

Sense WhatsApp

DigitalGenius

Reply Genius GPT

Qpien ‑ Helpdesk & Live Chat

NS AI Chatbot, Helpdesk & FAQs

Sherpa