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Tracking Elite

Tracking Elite

  • $9 / Month
  • 7 Days Free Trial
(2.2/5)
5 Reviews

Show estimated delivery times (even before orders are shipped) Show more

Tracking Elite is an innovative app designed to streamline customer service by providing real-time order tracking and estimated delivery times. This eliminates the repetitive inquiries businesses often face, such as, "Where is my order?" By automating delivery predictions, Tracking Elite reduces the influx of customer emails, allowing service teams to focus on more complex queries. Customers can conveniently track their orders at any stage, even before shipping, ensuring transparency and reducing anxiety about delivery timelines. Businesses will appreciate the app's user-friendly interface, where they can easily set and update delivery estimates. Ultimately, Tracking Elite enhances the customer experience, leading to increased satisfaction and loyalty.
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Automatic calculation
Estimated delivery times
Pre-shipment tracking
COD Order SMS Verifier Master

COD Order SMS Verifier Master

  • $5-$9 / Month
  • Free Plan Available
8.2
2 Reviews
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Use this app to confirm COD orders in Pakistan

Quick setup
Sms confirmation
Pending verification
Install App
Moose: COD IVR Order Verifier

Moose: COD IVR Order Verifier

  • $14.99 / Month
  • Free Plan Available
8.2
1 Reviews
Claim Offer
Claim Offer

Use this app to verify COD orders via automated IVR calls. Show more

Moose: COD IVR Order Verifier is a powerful tool designed to streamline the order verification process in your store, helping to save time and resources. By automating the verification through automated IVR calls, the app dramatically reduces the number of fraudulent or bogus orders, enhancing the reliability of your order system. Customers receive calls to confirm or cancel their orders, offering a seamless and efficient way to validate transactions without manual intervention. The app boasts a user-friendly installation process, allowing you to set it up quickly and manage the settings with ease. Flexibility is key, and Moose provides customizable billing plans to fit your budget needs. With full control over its features, you can tailor the app to align perfectly with your business requirements, ensuring peace of mind and operational efficiency.
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Easy installation
Automated ivr verification
Order cancellation
Order confirmation
Reduce bogus orders
Install App
Vaayu Carbon Analyzer

Vaayu Carbon Analyzer

  • Free Plan Available
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Carbon Calculation and Reduction for Online Retailers. Show more

Vaayu Carbon Analyzer is an innovative app designed to help businesses track and manage their carbon emissions, focusing on reducing their overall carbon footprint. By seamlessly integrating with Shopify, the app collects real-time shipment data and calculates the carbon emissions associated with outbound deliveries. This accurate data provides businesses with a detailed breakdown of their carbon footprint across various emissions modules, offering insights into areas where reductions can be made. Vaayu not only highlights the current carbon impact but also suggests practical reduction measures that can be implemented to lower emissions effectively. By using Vaayu, businesses can communicate their sustainability efforts transparently, demonstrating their commitment to environmental responsibility. This tool is essential for companies aiming to make a positive impact on the planet by understanding and minimizing their carbon emissions.
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Track carbon footprint
Real-time shipment data
Emission calculations
Reduction measures
Emissions breakdown
Connects with shopify
Install App
Vamaship: eCommerce Shipping

Vamaship: eCommerce Shipping

  • Free Plan Available
6.3
21 Reviews
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One Stop Shipping Solution for all Ecommerce Needs Show more

Vamaship: eCommerce Shipping is a comprehensive solution designed to streamline the logistics of Indian businesses, particularly those in the e-commerce and direct-to-consumer (D2C) sectors. This app enables seamless order management and fulfillment through a unified platform, allowing users to integrate their Shopify stores effortlessly. With access to a vast network of over 30 courier partners, Vamaship covers more than 28,000 pincodes across India, ensuring extensive reach and reliable service. The app offers optimized Cash on Delivery (COD) services, boasting lower Return to Origin (RTO) rates to enhance profitability. Its automated shipping and RTO management features save time and reduce manual tasks, while real-time communication with buyers keeps them informed and satisfied. The smart courier recommendation tool helps businesses choose the best shipping partners based on various parameters, ensuring efficiency and cost-effectiveness.
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Real-time communication
Courier integration
Order management
Rto management
Cod optimization
Courier recommendation
Install App
Maestro Products Scheduler

Maestro Products Scheduler

  • $9.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
3 Reviews
Claim Offer
Claim Offer

Automate product updates for efficient store management and error reduction. Show more

Maestro Products Scheduler is a powerful tool designed to streamline the management of product and collection updates for merchants. This app is perfect for coordinating campaigns, introducing seasonal products, or managing catalog changes with precision and ease. By allowing users to schedule publishing, draft, archive actions, and manage tags, it reduces the risk of manual errors and saves valuable time. The user-friendly interface features an intuitive date and time picker, enabling quick and straightforward scheduling with just a few clicks. With Maestro Products Scheduler, merchants can achieve better control over their store operations, leading to improved efficiency and inventory management. Whether it's updating product tags or timing product visibility, this app ensures that your store's operations run smoothly and effortlessly.
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Automate updates
Tag automation
Schedule publishing
Draft management
Archive scheduling
Intuitive scheduling
Install App
AI Service Agent

AI Service Agent

  • $12 / Month
Claim Offer
Claim Offer

AI Service Agent: 24/7 intelligent customer support tailored to your business needs. Show more

AI Service Agent is an innovative AI-powered tool designed to enhance customer support by understanding your business and providing assistance around the clock. Upon installation, the Agent swiftly scans your website and any supplementary documentation to familiarize itself with your operations, enabling it to answer common customer inquiries effectively. The app is highly customizable, allowing you to personalize its behavior and appearance to align with your brand identity seamlessly. In instances where personal interaction is required, you'll receive notifications, ensuring that no important conversation slips through the cracks. The dashboard feature allows you to review past conversations and manage customer details effortlessly. Prior to launching, the Test Mode offers you a chance to simulate real-time interactions, ensuring your customers receive exceptional service right from the start. With AI Service Agent, your business can provide uninterrupted support, scale efficiently, and maintain personal connections with your clients.
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Real-time alerts
24/7 customer support
Customizable behavior
Add to Site
POWR: Customer Support Request

POWR: Customer Support Request

  • $9.99-$89.99 / Month
  • Free Plan Available
7.1
3 Reviews
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Claim Offer

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.
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Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
Install App
Belco: Customer Service Software for Online Stores

Belco: Customer Service Software for Online Stores

  • Free App
Claim Offer
Claim Offer

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.
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Centralized dashboard
Automation tools
Insights reporting
Order information
Integrated communication
Customer recognition
Get App
V2 to V3 Product Review & Upgrade Service by Your Store Wizards

V2 to V3 Product Review & Upgrade Service by Your Store Wizards

  • Free App
8.2
19 Reviews
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Claim Offer

Hassle-free V2 to V3 upgrade consultation and review for BigCommerce stores.

Upgrade consultation
Simulated upgrade
Personalized analysis
Try for Free
Gladly

Gladly

  • $180-$210 / Month
7.7
27 Reviews
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Claim Offer

People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
Install App
HelpIQ‑AI Customer Support

HelpIQ‑AI Customer Support

  • $21-$61 / Month
  • Free Plan Available
  • 7 Days Free Trial
Claim Offer
Claim Offer

HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.
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Ai chatbot
Real-time insights
Team collaboration
Omni-channel support
Metrics analysis
Ai summariessuggestions
Install App
qikify Contact Form Builder

qikify Contact Form Builder

  • $5.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9
759 Reviews
Unlock Deals
Unlock Deals

Easily create forms to collect leads, improve customer service Show more

qikify Contact Form Builder is a versatile no-code tool designed to simplify form creation for a wide range of applications, including contact forms, wholesale inquiries, and surveys. It empowers users to craft customized forms that not only help in converting new leads but also aid in expanding contact lists and enhancing customer service experiences. The app allows for efficient management of form submissions within the app, while also offering seamless integration with email apps for streamlined communication. With advanced features like reCaptcha, conditional logic, file upload, and form scheduling, it ensures a robust and secure form-building experience. Additionally, users can display forms as popups, bubbles, or embedded directly on their websites. By updating your contact forms with qikify, you can easily transform user interactions into valuable business opportunities.

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Multiple form types
Custom form creation
No-code solution
Email integration
In-app submission tracking
File upload support
Install App
Sense WhatsApp

Sense WhatsApp

  • $15.9 / Month
  • Free Plan Available
9.1
22 Reviews
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Claim Offer

Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.
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Live chat support
Abandoned cart reminders
Order updates
Click-to-chat icon
Template messages
Integrated messages
Install App
DigitalGenius

DigitalGenius

  • Free Plan Available
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Automatically resolve your customer service requests using AI. Show more

DigitalGenius is a cutting-edge app that revolutionizes the customer journey with its advanced AI and deep integration capabilities. Designed to enhance post-purchase support and boost lifetime customer value, it drives conversions through insightful pre-purchase product recommendations. The platform uniquely combines conversational and visual AI for comprehensive understanding and quick issue resolution, alongside generative AI for personalized, empathetic interactions. Users can engage in natural conversations with an AI Concierge, while Visual AI identifies e-commerce product defects and barcodes with precision. Seamlessly integrated with carriers, ERPs, and warehouses, DigitalGenius ensures efficient problem-solving and delivery processes. Additionally, its robust analytics and alerting features offer valuable insights into AI performance, empowering businesses to continually refine and optimize their operations.
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Generative ai
Visual ai
Conversational ai
Deep integrations
Analytics & alerting
Install App
Reply Genius GPT

Reply Genius GPT

  • $29.9-$99.9 / Month
  • Free Plan Available
Claim Offer
Claim Offer

Reply Genius GPT Your partner for exceptional customer service Show more

Reply Genius GPT is a powerful AI-driven application designed to simplify your after-sales operations, making routine tasks far less tedious. With AI-powered automatic reply features, it significantly enhances response efficiency by generating quick and accurate responses to customer inquiries. Its smart algorithms enable automatic sorting of emails, streamlining email management and ensuring important messages never get overlooked. The app treats each customer interaction as a unique conversation, allowing for personalized service and improved customer satisfaction. Universal compatibility ensures it works with all major email services, making it a versatile addition to any workflow. Furthermore, its email synchronization feature enables seamless integration of past emails, offering a smooth and comprehensive view of all communications. Experience a revolution in handling after-sales tasks with Reply Genius GPT, where mundane becomes manageable.
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Email synchronization
Ai automatic reply
Ai automatic sorting
Conversation system
Universal compatibility
Install App
Qpien ‑ Helpdesk & Live Chat

Qpien ‑ Helpdesk & Live Chat

  • $24-$84 / Month
  • 14 Days Free Trial
Claim Offer
Claim Offer

All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.
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Quick shopify integration
Centralized management
Live chat integration
Boost sales
Omni-channel support
Whatsapp support
Install App
NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
96 Reviews
Claim Offer
Claim Offer

Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
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Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking
Install App
Intercom: AI Customer Service

Intercom: AI Customer Service

  • $39-$139 / Month
  • Free Plan Available
  • 14 Days Free Trial
(1.7/5)
13 Reviews
Claim Offer
Claim Offer

Engage customers with friendly live chat and targeted messages Show more

Intercom is a dynamic app designed to streamline customer interactions by enabling self-service order status checks directly within your product. Customers can effortlessly check the status of their orders by entering their email or order number, significantly reducing the influx of inquiries directed at your support team. This feature empowers customers and allows support representatives to focus on more complex issues. During live conversations, support reps can instantly access order details within the Intercom Inbox, enhancing their ability to resolve customer inquiries efficiently. By integrating this app, businesses can offer a more seamless and satisfying customer experience, keeping both customers and support teams informed and engaged. Intercom effectively minimizes repetitive questions, saving valuable time while maintaining high-quality customer service interactions.
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Customer engagement
Live chat
Order status
Self-service
Quick inquiries
Install App
Sherpa

Sherpa

  • Free Plan Available
Claim Offer
Claim Offer

Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.
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Personalized interactions
24/7 availability
Dispute reduction
Instant support
Accurate answers
Store data integration
Install App
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