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Customer Service & Help center logo

Customer Service & Help center

Develop by Shopify

$29

/ Month
Free plan available

Delight your customers with personalised support

Shopify integration
Simple helpdesk
Gmail-like usability
View purchase history
Personalized customer care
Email-based interaction
No ticket id required
Claim Offer
Install App

About Customer Service & Help center

Launched Apr 16, 2020

Categories

Chat

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Pros

  • Simple and intuitive interface; easy for the team to adopt, especially if they already use Gmail
  • Integration with Shopify allows viewing the complete purchase history for personalized customer care
  • Customers do not need to remember ticket IDs or log into a portal; they can use email for interactions

Cons

  • The description and features are repetitive and lack detail
  • Limited information on additional functionalities and customization options

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