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Showing 840 to 860 of 1497 Apps
Order Returns | easyReturns

Order Returns | easyReturns

  • $19-$79 / Month
  • 15 Days Free Trial
9.1
68 Reviews
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Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.
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Automated return labels
Workflow customization
Custom returns portal
Return label creation
Own return reasons
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Soncho AI Chat

Soncho AI Chat

  • $19-$199 / Month
  • Free Plan Available
  • New
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"Smart AI for 24/7 Shopify customer service automation and efficiency."

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Wizy Return & Cancel Order

Wizy Return & Cancel Order

  • $14.99-$249.99 / Month
  • 14 Days Free Trial
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Manage your return & cancel requests in one place Show more

Wizy Return & Cancel Order is an intuitive app that empowers customers to effortlessly manage their return and cancellation requests right from their account pages. This user-friendly solution allows customers to initiate refunds, exchanges, or cancellations without needing to contact the merchant directly, enhancing the overall shopping experience. For merchants, Wizy simplifies the management of these requests, streamlining the process and saving valuable time and effort. The app's centralized interface allows businesses to oversee all requests on a single screen, ensuring efficient handling of customer inquiries. Additionally, Wizy supports localization, improving user experience across diverse customer bases. By gaining insights into return reasons, merchants can better understand customer needs and optimize their services accordingly.
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Order cancellation
Self-managed returns
Easily request refunds
Single-screen management
Return reasons collection
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OT: WhatsApp Chat & FAQ

OT: WhatsApp Chat & FAQ

  • Free Plan Available
9.1
1 Reviews
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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.
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Whatsapp integration
Customizable helpdesk
Infinite faq database
Quick support redirection
Holiday messages
Storefront customization
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RefundsExpert

RefundsExpert

  • $9.99-$24.99 / Month
  • New
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Easily manage and track refunds with structured, centralized control.

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eTroquei ‑ Trocas e Devoluções

eTroquei ‑ Trocas e Devoluções

  • Free Plan Available
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"Aprimore trocas e devoluções com automação e eficiência Shopify."

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Serializer ‑ Product Tracking

Serializer ‑ Product Tracking

  • $9-$19 / Month
  • 7 Days Free Trial
8.2
3 Reviews
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Track sold products using serial numbers Show more

Serializer ‑ Product Tracking is a comprehensive app designed to streamline the management of sold products by eliminating the need for cumbersome spreadsheet tracking. It provides an effortless way to assign and store unique information such as serial numbers, warranty details, and custom item data to each product. By simply entering a serial number or other product-specific details, users can swiftly access order and customer information, enhancing efficiency and accuracy in tracking. The app also benefits customers by allowing them to verify their received items through item information embedded in the website or through notifications. Users can utilize custom fields for detailed tracking, including supplier SKU, lot numbers, and expiry dates. Furthermore, Serializer enables quick bulk printing of orders with customizable templates, optimizing the order fulfillment process.
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Assign unique information
Custom item fields
Search & verify products
Print orders in bulk
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SalesGPT: AI eCommerce Chatbot

SalesGPT: AI eCommerce Chatbot

  • $18-$153 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Convert visitors to customers with 24x7 Intelligent Sales rep Show more

SalesGPT: AI eCommerce Chatbot is an AI-driven solution designed to enhance your online store's sales capabilities by acting as a tireless 24/7 sales representative. This intelligent chatbot not only assists shoppers with their purchases but also strategically upsells and cross-sells products, emulating the behavior of a skilled sales executive. By converting website visitors into loyal customers, SalesGPT efficiently addresses a wide range of customer queries. Its unique payment model allows businesses to pay for conversations rather than individual messages, ensuring cost-effective operations. In instances where the bot cannot provide an answer, it seamlessly gathers leads for future follow-up. SalesGPT is continuously learning and evolving, incorporating automated sales training from your store's data to keep its responses relevant and effective without human intervention. Additionally, it supports over 95 languages, including German and Spanish, broadening its accessibility to a diverse global audience.
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Multilingual support
Lead collection
24x7 sales rep
Upsells and cross-sells
Answers queries
Intelligent conversation
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Wonderment Post‑Purchase

Wonderment Post‑Purchase

  • $99-$449 / Month
7.4
74 Reviews
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Create wonderful post-purchase experiences. Show more

Wonderment Post-Purchase is an essential tool for businesses aiming to streamline their order fulfillment process by quickly identifying stalled shipments, shipping exceptions, and problematic orders. With its robust analytics, the app reveals patterns in your fulfillment processes and interactions with carriers, enabling you to address issues proactively. By providing proactive notifications, Wonderment Post-Purchase allows businesses to own the entire post-purchase journey and keep customers informed, minimizing the common "Where's my order?" inquiries. This not only enhances customer satisfaction but also helps build trust, driving repeat business. The app eliminates shipping blind spots, ensuring transparent and efficient communication to improve overall customer experience. By optimizing your post-purchase operations, Wonderment Post-Purchase empowers businesses to maintain smooth logistics and deliver on their promises consistently.
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Proactive notifications
Stalled shipments alert
Shipping exceptions notifications
Problem orders detection
Fulfillment patterns analysis
Carrier performance insight
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Flowcart Whatsapp Chat+AI+CRM

Flowcart Whatsapp Chat+AI+CRM

  • $19.99-$69.99 / Month
  • 7 Days Free Trial
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Unified platform: Sales, marketing, support, and AI on WhatsApp.

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Neuralens AI Sales Chatbot

Neuralens AI Sales Chatbot

  • $129-$449 / Month
  • Free Plan Available
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AI Sales Chatbot: 24/7 Support, Boost Sales and Customer Experience Show more

Neuralens AI Sales Chatbot is your ultimate solution for maximizing sales efficiency during high-demand periods like Black Friday and Cyber Monday. This AI-driven chatbot functions as a knowledgeable virtual salesman, available 24/7 to guide customers through their shopping journey. It seamlessly handles customer inquiries, resolves FAQs, and assists in finding the perfect product by providing tailored recommendations and comprehensive product comparisons. Neuralens AI enriches product data and images to ensure a deep understanding of your inventory, acting as an AI Product Expert. Customers can even upload images to find matching or similar products, enhancing their shopping experience. The chatbot is continuously trained on your company's unique policies and brand standards, ensuring it always remains current and aligned with your brand voice. When complex issues arise, it smoothly transitions interactions to live chat support, maintaining high customer satisfaction levels.
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Product recommendations
Order tracking
Image-based search
24/7 product support
Resolve faqs
Live chat handoff
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Formify: custom checkout forms

Formify: custom checkout forms

  • $12.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
5 Reviews
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Create checkout custom form & deeper customer connection Show more

Formify revolutionizes the checkout experience by allowing businesses to create customized forms with ease and flexibility. Utilizing an intuitive drag-and-drop interface, it eliminates the need for coding skills, enabling you to craft forms that meet your specific business needs. This seamless checkout extension empowers you to gather detailed order information, additional shipping details, support requests, or personalized customer preferences effortlessly. With multichannel support, including in-app chat and social media engagement, Formify ensures consistent communication across platforms. Elevate your customer interactions by gaining deeper insights to tailor more personalized experiences and craft effective strategies. Say goodbye to the limitations of standard forms and unlock endless possibilities with Formify, taking your customer experience to unparalleled heights.
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Seamless integration
Multichannel support
Personalized experience
Custom checkout forms
Drag-and-drop creation
Gather detailed info
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AUI Generative AI Agent

AUI Generative AI Agent

  • Free App
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AI-driven personalized shopping & improved customer care. Show more

AUI Generative AI Agent is a powerful tool designed to elevate the e-commerce experience by providing personalized recommendations and optimizing user interactions. Its core function is to enhance sales and customer satisfaction by delivering real-time answers and relevant product suggestions, making it an invaluable addition to any online store. Easily integrated into e-commerce platforms, the AI agent seamlessly acquires and utilizes product data, reviews, and policies to serve customer needs effectively. Users can personalize the agent's identity, choosing its name, image, and voice tone, to align with their brand's persona. The AUI Playground offers a live sandbox environment, enabling businesses to engage, test, and refine the AI agent's capabilities before full deployment. Additional features include an on-site chat widget, product recommendation cards, and user-agent conversation views, all controlled via a comprehensive settings screen. This customizable agent ensures a more engaging and efficient shopping experience, driving success in today’s competitive market.
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On-site chat
Recommendation cards
Comparison tables
View conversations
Control settings
Playground testing
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Aircall

Aircall

  • $120-$210 / Month
  • 7 Days Free Trial
(1/5)
2 Reviews
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The phone system for e-commerce businesses Show more

Aircall is a powerful app designed to enhance customer interaction by providing essential information right at your fingertips during inbound calls. It surfaces a card containing key details about customers and their orders, allowing agents to personalize conversations and respond more efficiently. With every call, agents can instantly access information such as order value, status, and tracking numbers, streamlining the process of addressing customer inquiries. This one-click access to fulfillment details significantly accelerates customer service, ensuring a more seamless and satisfying experience for both agents and customers. Furthermore, Aircall integrates smoothly with Shopify, allowing agents to view customer contact information and order history on inbound calls, and use the Click-to-Dial feature to reach out quickly. This thoughtful integration empowers businesses to serve their customers faster while fostering more meaningful connections.
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Live parcel tracking
Personalize conversations
Access order information
Display contact information
Click-to-dial
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NabliTalks

NabliTalks

  • $6-$22 / Month
  • Free Plan Available
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"NabliTalks: AI Shopify support, RAG search, analytics, and seamless integration."

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Paltrack PayPal Tracking Sync

Paltrack PayPal Tracking Sync

  • $9.99 / Month
  • 7 Days Free Trial
6.3
12 Reviews
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Add tracking numbers to your PayPal account automatically Show more

Paltrack PayPal Tracking Sync is an essential tool for business owners looking to streamline their financial processes on PayPal. This app automatically adds tracking numbers to your PayPal account, significantly reducing the risk of having your funds held for extended periods. By auto-syncing shipped order tracking data in real-time and routing your carrier details to PayPal-supported options, Paltrack simplifies potentially tedious tasks and saves you valuable hours in manual data entry. The app enhances customer satisfaction by minimizing disputes and keeping clients informed, ultimately supporting better cash flow for your business. Regular email reports keep you updated on the number of orders synced, ensuring complete oversight of your transactions. With Paltrack, you can also become eligible for PayPal Seller Protection, providing added security and peace of mind.
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Auto-sync tracking
Real-time sync
Email reports
Carrier auto-route
Seller protection eligibility
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AC ‑ Questions & Answers

AC ‑ Questions & Answers

  • $1.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
25 Reviews
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Display product questions and answers on product page. Show more

Askify - Questions & Answers is an innovative app designed to enhance the shopping experience by addressing customer inquiries directly on product pages. In today's digital marketplace, clear and informative product descriptions are crucial but often insufficient. Shoppers increasingly seek validation through questions, and Askify provides a seamless platform to fulfill this need. The app not only allows visitors to ask questions but also empowers administrators to preemptively post potential inquiries, creating a robust FAQ section. This interaction ensures that customers feel confident in their purchasing decisions, minimizing hesitation and second thoughts. Additionally, the app keeps administrators in the loop with notifications for new questions and offers flexibility in choosing whether only registered or all users can participate. By facilitating a dynamic environment for reviewing, rating, and querying product details, Askify enhances customer engagement and trust.
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Product reviews
Product q&a
Direct inquiries
Admin faq
New question alerts
Customer access control
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Sena AI Chat by Decidr

Sena AI Chat by Decidr

  • $39-$89 / Month
  • 7 Days Free Trial
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"Instant product guidance and checkout, powered by real-time chat."

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Oakkie: AI Customer Support

Oakkie: AI Customer Support

  • $39-$99 / Month
  • Free Plan Available
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Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.
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Real-time updates
Live chat integration
Automatic training
Chatgpt-powered chatbot
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SimpleCall ‑ Click to Call

SimpleCall ‑ Click to Call

  • $1.49 / Month
  • 3 Days Free Trial
6.4
15 Reviews
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Add a click-to-call phone button to your store Show more

SimpleCall - Click to Call is an innovative app designed to enhance user engagement on your website by easily integrating a customizable click-to-call button. This tool is ideal for businesses aiming to boost their lead generation through phone interactions. Prioritizing user experience, SimpleCall offers a seamless, intuitive environment that empowers store owners, regardless of technical expertise, to effortlessly tailor their click-to-call buttons. This ensures a perfect alignment with your store's brand and color scheme. Compatible across all devices, SimpleCall functions optimally on both desktops and mobiles. Users can choose between two layouts: a Sticky Bottom Bar or a Floating Button, each adjustable in terms of color, text, position, and size. Furthermore, the app allows you to select specific pages where the button appears, all without any coding requirements.
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No coding required
User-friendly interface
Website integration
Click-to-call button
Customizable button
Desktop and mobile compatible
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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