Vista Messaging Chat Widget

Develop by Shopify

$2.99

/ Month

Free plan available 3 Days Free Trial

Bridge the gap between browsing and buying with whatsapp chat

No coding required

Mobile-friendly

Instant communication

Custom prefilled message

Floating whatsapp button

Button positioning

Disable button option

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About Vista Messaging Chat Widget

Launched Jul 11, 2024

Built by Shopify

Address

50 The Ridgeway, London, BFP, N11 3LJ, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Add a fully customizable floating chat button that supports popular messaging apps.

• Instantly connect with customers through a floating chat button • Customize the chat button & window colors to match your brand • Set pre-filled welcome messages & personalize the chat window & agent avatar • Redirect users to their preferred messaging app or open a chat window directly • Add promotional offers inside the chat window

Floating chat button with option to directly open messaging app
Change chat icon color & Add a custom customer-friendly message.
Add Offer in Chat Window
Choose the floating chat button position (Left/Right of Screen)
Add sticky add to cart drawer.

Pros

Instant customer connection enabling real-time query resolution
Direct communication fostering human interaction before purchase
No coding required, making it user-friendly for non-technical users
Ability to set a custom prefilled message, enhancing user experience
Mobile-friendly design ensuring usability across devices
Floating WhatsApp button available for both desktop and mobile versions of the website
Customizable button position for better site integration
Option to disable the button temporarily, providing flexibility

Cons

Limited to WhatsApp, potentially excluding customers who prefer other communication methods
Dependence on WhatsApp availability and performance
Potential for increased customer service load requiring timely responses
May require constant monitoring to ensure prompt communication
Customization options may be insufficient for highly tailored user experiences