Shopify Personalized support apps 2025

Aurum: Viber Chat Connect

$1 / Month

Simplify customer chat with a Viber button on your Shopify store. Show more

Aurum: Viber Chat Connect is a seamless communication tool designed for Shopify store owners, enabling them to integrate a Viber button easily into their online store. This app requires no coding expertise, ensuring a straightforward setup process. Once installed, it allows customers to reach out to merchants directly through Viber, facilitating real-time communication. This instant connection not only enhances the customer experience but also builds trust by providing quick and personal support. Ideal for merchants aiming to simplify communication flows and engage more effectively, Aurum effortlessly bridges the gap between businesses and customers. With just a few clicks, retailers can set up the Viber button and start interacting with their audience immediately, streamlining customer service without disrupting their operational workflow.

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Easy setup

Real-time chat

Viber button integration

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Sherpa

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Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.

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Personalized interactions

24/7 availability

Dispute reduction

Instant support

Accurate answers

Store data integration

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Shoppie AI Chatbot

Elevate customer experience with AI-powered support Show more

Shoppie AI Chatbot is an innovative solution designed for merchants aiming to enhance customer experience and drive sales growth. Its advanced AI capabilities ensure timely and personalized support, simplifying the shopping process and making it seamless for customers. By accurately understanding customer needs, Shoppie provides tailored product recommendations, leading to higher conversion rates and increased revenue. The chatbot is ideal for various industries, particularly those with a wide range of products, as it helps in managing diverse merchandise effectively. Easy integration and customization options allow businesses to adapt Shoppie to their specific requirements without hassle. Ultimately, Shoppie AI Chatbot streamlines the support process and fosters a positive shopping journey, empowering merchants to achieve significant sales growth.

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Tailored recommendations

Easy integration

Effortless customization

Ai-driven support

EpicAI: AI Shopping Companion

$19 / Month

8.2

1 Reviews

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Unlock Epic E-Commerce Growth with AI Show more

EpicAI: Boost Sales with AI is a powerful tool designed for Shopify merchants seeking to enhance customer interactions and boost sales. With a user-friendly train, test, and launch process, merchants can quickly implement AI to proactively engage visitors and improve sales outcomes. The app offers a range of features, including product recommendations, personalized support, and upselling, all tailored to meet the specific needs of your store. Merchants begin by training the AI sales agent using both store and custom data, ensuring it understands the unique aspects of their business. Before going live, users can test and adjust the agent to optimize performance. Once launched, EpicAI seamlessly integrates with your storefront, driving higher conversion rates and increasing revenue.

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Product recommendations

Upselling

Personalized support

Train ai

Test ai

Launch ai

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Vista WhatsApp Chat Widget

$2.99 / Month

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Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.

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No coding required

Mobile-friendly

Instant communication

Custom prefilled message

Floating whatsapp button

Button positioning

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Chatmatic

$9.99-$99.99 / Month

8.2

5 Reviews

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AI chat with seamless WhatsApp integration & customization Show more

Chatmatic is an innovative AI-driven chat app designed to transform customer engagement for businesses of all sizes. By seamlessly integrating with WhatsApp, it provides personalized support through AI-powered responses that align with your brand's unique voice and tone. The app's capability to pass conversations to human agents when needed ensures a seamless and personalized experience for customers. With its scalable nature, Chatmatic caters to small boutiques and large retailers alike, making it a versatile choice for enhancing customer interactions. Businesses can also leverage the real-time analytics dashboard to monitor satisfaction metrics and improve service quality continuously. By prioritizing immediate and effective communication, Chatmatic helps boost customer satisfaction and loyalty, ensuring every customer feels uniquely valued.

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Real-time analytics

Brand customization

Whatsapp integration

Ai-driven responses

Human chat transition

Scalable solution

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Tipi Help

$10 / Month

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Help Desk app embedded in your store admin Show more

Tipi is an intuitive app designed to elevate customer support services for retail stores, ensuring customer satisfaction and repeat business. Its user-friendly interface is packed with powerful features that enable swift resolution of customer inquiries. Within just an hour, you can become proficient in using Tipi, allowing you to deliver exceptional and personalized support with ease. By centralizing all customer support conversations, Tipi streamlines communication, ensuring that no query goes unanswered. Assign tasks efficiently to your support team members and implement a seamless conversation workflow for better team collaboration. Integrated directly into your store's admin interface, Tipi provides a cohesive experience that simplifies the support process and enhances overall productivity.

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Streamlined workflow

Centralized support conversations

Assign support tasks

Admin interface integration

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Webkul Helpdesk Support‑UVdesk

$36 / Month

8

20 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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Maverick ‑ Personalized Videos

$200 / Month

8.2

9 Reviews

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AI generated personalized videos at scale to boost LTV Show more

Maverick - Personalized Videos is an innovative app designed for e-commerce stores, enabling personalized customer interactions throughout the user journey using AI-generated videos. With Maverick, businesses can effortlessly send tailored video messages without the time-consuming task of recording individual videos for every customer. Simply record one video, and Maverick’s AI technology personalizes it for each customer engagement, whether it’s recovering abandoned carts, thanking purchasers, or welcoming new subscribers. This approach enhances customer relationships and significantly improves open and click rates for video emails. E-commerce stores can boost revenue by converting abandoned carts into successful sales and encouraging repeat purchases. Maverick offers a seamless setup process, requiring no technical expertise and supporting all customer touchpoints, making it a must-have tool for delighting customers and driving conversions.

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Abandoned cart recovery

Easy setup

Personalized interactions

Ai-generated videos

High open rates

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Rex: Personalized Upsell

$9.99 / Month

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Boost sales with personalized upsells and recommendations Show more

Rex: Personalized Upsell is a powerful app designed to enhance customer engagement and boost sales by integrating machine learning-powered widgets into your store. These widgets leverage well-established recommendation systems similar to Amazon's "Frequently bought together" and "Customers who bought also bought," providing personalized suggestions to shoppers. Each widget is fully customizable and theme-aware, ensuring seamless integration with your store’s aesthetic. The app offers a user-friendly interface that allows you to configure and control various aspects of your store, including the ability to manually override recommendations and tailor the user interface. With options like "Best sellers & trending now," Rex keeps your offerings dynamic and relevant, encouraging increased purchases. Rex is the ultimate solution for store owners seeking to optimize their upsell strategies with precision and ease.

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Ml-powered widgets

Customizable recommenders

Theme-aware ui

Manual overrides

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Monocle: Personalized Promos

8.2

1 Reviews

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AI-driven personalized promotions optimizing revenue and customer lifetime value. Show more

Monocle: Personalized Promos is an innovative app designed to revolutionize how brands approach promotions by leveraging advanced AI technology. By analyzing millions of customer signals, Monocle customizes offers to optimize both revenue and customer lifetime value. This sophisticated platform boasts successful partnerships with well-known brands like Death Wish Coffee, True Classic, Honeylove, and Obvi, showcasing its ability to transform promotional strategies effectively. Key features include personalized email and SMS optimization to boost incremental revenue, intent-driven pop-up deployment for increased purchases, and dynamic campaigns that target customer retention and churn prevention. With real-time analytics, users can instantly track the performance of their incentives across all channels, ensuring data-driven decisions. Additionally, the app offers a no-code integration feature, allowing seamless syncing with existing email and SMS platforms.

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Real-time analytics

No-code integration

Dynamic campaigns

Pop-up optimization

Email & sms optimization

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BayEngage Email Marketing, SMS

$15 / Month

9.1

70 Reviews

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Recover abandoned carts and send personalized email campaigns

Recover abandoned carts

Sms campaigns

Personalized email campaigns

Unlimited phone support

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Rozio AI Live Chat

$29.99-$129.99 / Month

8.2

1 Reviews

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GPT-4 AI Chat for Faster and Effective Customer Support Show more

Rozio AI Live Chat transforms how you engage with customers on your Shopify store by providing a smart, intuitive chat solution. With its easy onboarding process, Rozio AI allows you to train your chatbot in minutes through simple content setup and one-click product uploads, ensuring it meets your unique business needs and style. This tailored chatbot offers personalized interactions to drive customer satisfaction and boost sales, making it an invaluable tool for modern e-commerce. Rozio AI not only learns the intricacies of your store but also delivers expert support to each visitor, enhancing their shopping experience. From making smart product recommendations to offering seamless multilingual support in 95 languages, Rozio AI is designed to cater to a diverse customer base. It provides up-to-date order information and tracking links, ensuring that your customers are always informed about their purchases. Additionally, personalize Rozio's chat appearance to reflect your brand's identity, creating a cohesive and engaging support experience.

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Multilingual capability

Tailored ai support

Smart product suggestions

Order tracking links

Custom chat appearance

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Site Chat: A ChatGPT sales rep

$19-$399 / Month

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Provide customer support and gain insight with an AI Chatbot. Show more

Site Chat is an innovative AI chatbot designed to enhance your Shopify store by providing personalized customer support. This user-friendly tool requires no coding skills, allowing merchants to effortlessly train the bot with typical Q&As, ensuring it addresses customer queries efficiently. By harnessing AI-driven engagement analytics, Site Chat offers invaluable insights into customer behavior and needs, helping you refine your sales strategy. The chatbot is fully customizable, enabling it to seamlessly integrate with your brand's aesthetic through adjustable themes. This adaptability ensures a cohesive look and feel across your online platform. Integrate Site Chat into your Shopify store today and revolutionize the way you interact with your customers, delivering both satisfaction and increased engagement.

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Engagement analytics

Customizable themes

No-code training

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Full.do support widget

$99-$1100 / Month

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"Seamless eCommerce support: Real-time chat and voice for personalized service." Show more

The Full.do Support Widget revolutionizes customer service in eCommerce by enabling direct customer and agent interaction via voice or chat calls directly from the browser. As soon as a new customer visits your site, the app automatically identifies their language and location, seamlessly connecting them to a suitable representative for a personalized, real-time experience. By integrating with your store's backend, Full.do provides access to inventory, product details, and order information, empowering reps to efficiently handle queries, assist with returns, modify orders, check stock levels, and offer tailored recommendations. This personalized support enhances conversion rates, boosts cart sizes, and encourages repeat business, effectively bringing back the human touch to online shopping. Full.do offers comprehensive, round-the-clock customer support at a fraction of the cost, ensuring your online store remains connected with every customer. Enhance your eCommerce platform with Full.do, the future of experiential eCommerce, transforming every shopping journey into an engaging, end-to-end personal experience.

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Order management

Real-time chat

Personalized service

Voice support

Language auto-detection

Location-based rep connection

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Mailo AI : E‑Mail Support AI

$19-$499 / Month

(1/5)

1 Reviews

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AI-driven email management for exceptional customer service Show more

Mailo Ai is an innovative customer support tool designed to optimize email management through advanced artificial intelligence. Its AI-driven automation capabilities allow businesses to efficiently handle customer inquiries, providing personalized and prompt responses that elevate customer satisfaction. By automating email classification and response generation, Mailo Ai eliminates the need for manual sorting, allowing support teams to focus on more critical tasks. Seamlessly integrating with platforms like Shopify, it enables businesses to streamline their support workflows without disrupting existing systems. Furthermore, its advanced customer sentiment analysis helps prioritize emails, ensuring that urgent matters are addressed promptly. Overall, Mailo Ai transforms customer support into a more efficient, responsive, and time-saving process.

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Shopify integration

Automated replies

Automated email classification

Sentiment analysis

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PD Facebook Messenger Support

$4.99 / Month

6.6

26 Reviews

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Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.

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Easy setup

Direct customer chat

Provide support/coupons

Lead conversion

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ChaChing: Support families now

8.2

5 Reviews

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Support hard-working families while expanding your business. Show more

ChaChing: Support Families Now is an innovative app designed to revolutionize how brands and retailers connect with shoppers. By leveraging a powerful product-discovery platform, the app strategically positions your products in front of customers actively searching for items like "toys" and "shoes." This targeted visibility boosts your sales volumes and market share while simultaneously paying consumers to purchase directly from you. The unique business model not only enhances your profit margins but also provides financial benefits to hard-working families across the country, putting more money back into their pockets. ChaChing's user-friendly interface allows for effortless setup of always-on marketing campaigns, ensuring continuous engagement with potential buyers. Additionally, the app's intelligent systems prevent ad spend wastage by refunding costs when returns are detected, enhancing cost-efficiency.

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Product discovery

Increased margins

Market share

Always-on campaigns

Reduced wastage

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ARCS Support Ticketing System

$2.99-$15.99 / Month

(1/5)

1 Reviews

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Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.

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Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Shopify Personalized support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 7 Apps

Aurum: Viber Chat Connect

Sherpa

Shoppie AI Chatbot

EpicAI: AI Shopping Companion

Vista WhatsApp Chat Widget

Chatmatic

Tipi Help

Webkul Helpdesk Support‑UVdesk

Maverick ‑ Personalized Videos

Rex: Personalized Upsell

Monocle: Personalized Promos

BayEngage Email Marketing, SMS

Rozio AI Live Chat

Site Chat: A ChatGPT sales rep

Full.do support widget

Mailo AI : E‑Mail Support AI

PD Facebook Messenger Support

ChaChing: Support families now

ARCS Support Ticketing System

Aisq: Auto Customer Support