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Showing 900 to 920 of 1829 Apps
POWR: Customer Survey | Poll

POWR: Customer Survey | Poll

  • $10.99-$98.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.2
49 Reviews
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Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.
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AfterShip Order Tracking

AfterShip Order Tracking

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
7.2
1,242 Reviews
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Proactive tracking that delights customers and reduces WISMO Show more

AfterShip Order Tracking is a comprehensive app designed to enhance your customer's post-purchase experience by providing live shipment updates through a branded order tracking page and automated notifications. It features a shipment analytics dashboard, allowing businesses to monitor carrier transit times, on-time delivery rates, and exceptions, ensuring smooth logistics management. The app also integrates an AI-powered delivery estimate widget on product description and checkout pages, boosting buyer confidence by offering precise delivery information. Branded tracking pages with personalized product recommendations not only engage customers but also drive additional sales. Timely email and SMS notifications help reduce customer anxiety and the volume of "Where Is My Order" (WISMO) inquiries. A centralized shipment dashboard keeps businesses informed about shipment statuses and helps quickly identify any issues. The built-in analytics offer valuable insights into shipment performance, supporting continuous improvement in customer service and delivery efficiency.
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Froggit

Froggit

  • $4.99 / Month
  • Free Plan Available
8.2
1 Reviews
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Effortlessly send WhatsApp updates and add store button, no API needed. Show more

Froggit is a user-friendly app designed to enhance your e-commerce communication through WhatsApp. With just one click from your personal WhatsApp number, easily send messages for abandoned carts and order updates, improving customer engagement and conversion rates. Merchants can choose from a variety of pre-defined message templates or create their custom templates to tailor communication to their brand's voice. Additionally, Froggit enables you to add a customizable WhatsApp button to your storefront, allowing shoppers to effortlessly contact you. The app requires no complex API setups, making it accessible and convenient for users of all technical levels. Froggit is an essential tool for streamlining customer interactions and boosting sales on your Shopify store.
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Re:lation（リレーション）

Re:lation（リレーション）

  • Free Plan Available
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メール・フォームからの問い合わせをチームで共有。楽天市場やYahoo!ショッピングなど多モールからの問い合わせもまとめて管理 Show more

Re:lation（リレーション）は、企業が複数の問い合わせ窓口を一元管理し、チームで共有できる顧客対応クラウドサービスです。このアプリケーションは、メール、電話、チャット、SNS、LINE、Twitterなどの多様化するコミュニケーションチャネルを、ひとつの画面で管理できます。その統合により、ユーザーは同じ操作で各チャネルに対応可能なため、業務の効率化を促進します。また、二重返信防止や未対応案件のステータス管理、承認機能を備えており、チームでの問い合わせ対応による課題解決を支援します。テレワークを含む様々な働き方にも対応し、対応ミスや漏れの防止、業務の可視化、人材育成を実現します。未対応・保留・対応完了・対応不要のステータス管理により、対応漏れがなく、常に的確な対応体制を維持できます。
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Refly

Refly

  • $49-$249 / Month
  • 7 Days Free Trial
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"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.
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Flowend AI Chatbot

Flowend AI Chatbot

  • $20-$500 / Month
  • 7 Days Free Trial
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Enhance customer interactions with intelligent, customizable, brand-matched conversations.

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Rush - Order Tracking & EDD

Rush - Order Tracking & EDD

  • $9-$199 / Month
  • Free Plan Available
  • 10 Days Free Trial
7.7
314 Reviews
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Order Tracker, Track Package, Delivery Tracking, Order Status Show more

Rush - Order Tracking & EDD is a powerful app designed to enhance the post-purchase experience by providing a seamless delivery tracking system that reduces customer anxiety and fosters loyalty. The app automatically matches shipments with carriers, ensuring accurate tracking and updates across more than 1,300 carriers. Users can create attractive "Track My Order" pages and automate SMS and email notifications, keeping customers informed at every stage of the delivery process. By integrating opportunities for upsells and cross-sells throughout the delivery journey, Rush opens potential new revenue channels for businesses. Additionally, the app offers customization options for tracking pages, allowing businesses to include estimated delivery dates and improve customer confidence. Features such as AI-powered delivery predictions and integrations with platforms like Klaviyo and Yotpo SMSBump further boost the app's capability. With comprehensive support, including onboarding assistance and 24/7 availability via Slack, Rush ensures a smoother, more profitable delivery experience.
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Vee24 ‑ Live Chat & Browse

Vee24 ‑ Live Chat & Browse

  • Free Plan Available
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Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.
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Pause: AI Customer Feedback

Pause: AI Customer Feedback

  • $16 / Month
  • Free Plan Available
  • New
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"Automated feedback enhances shopping experience with AI-driven questions."

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chatterSWIFT

chatterSWIFT

  • $40 / Month
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Streamline Shopify with WhatsApp alerts, AI marketing, and review automation.

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Sky Agent

Sky Agent

  • $19-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial
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"AI-powered chatbot for seamless, personalized customer support and sales." Show more

Sky Agent is a sophisticated app designed to revolutionize the customer support experience for merchants by integrating AI-driven solutions. It is especially beneficial for those aiming to boost sales and minimize support costs. The app's intelligent chatbot provides personalized product recommendations and efficiently handles customer inquiries. It seamlessly integrates with a store’s product catalog and knowledge base to deliver instant, context-aware responses, enhancing customer engagement and driving conversions. Sky Agent also ensures that transitioning from AI to human support is seamless when more complex issues arise. Furthermore, it offers customization options in terms of look and feel, allowing merchants to tailor the app's interface to match their brand. With its advanced AI capabilities, Sky Agent stands as a powerful tool to maintain high-performance interaction without compromising website speed.
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AskDolphin: Live Chat & AI

AskDolphin: Live Chat & AI

  • $19-$319 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews
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AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.
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WhatsApp Chat Button by ES

WhatsApp Chat Button by ES

  • $5.99 / Month
  • 7 Days Free Trial
1 Reviews
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Improve Customer Satisfaction with Quick Messaging Show more

WhatsApp Chat Button by ES is a powerful tool designed for Shopify merchants to enhance customer engagement and boost sales. This app enables seamless communication with your website visitors by allowing them to initiate chats directly from your homepage, fostering a direct and immediate connection. By providing users with instant responses, you can effectively address inquiries and build customer trust. The app offers customization options, allowing you to create a personalized chatting experience that aligns with your brand’s identity. With WhatsApp Chat Button, you stay accessible to your customers at all times, ensuring they can easily reach out with questions or feedback. This feature not only enhances customer satisfaction but also drives sales by converting queries into purchases through direct interaction.
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Bullion Returns and Exchanges

Bullion Returns and Exchanges

  • $29 / Month
  • Free Plan Available
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Optimize returns and exchanges to boost revenue and customer loyalty.

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GA: Instagram Button + AI

GA: Instagram Button + AI

  • Free Plan Available
  • 7 Days Free Trial
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"Connect and chat via Instagram on your website easily." Show more

GA: Instagram Button is a versatile tool designed to seamlessly integrate Instagram Chat into your website. This app gives visitors a familiar, easy way to reach out directly via one of the world’s most popular social platforms, promoting real-time communication whether they're shopping or in need of support. By enabling direct chats to specific team members or accounts, the app enhances responsiveness and provides a personalized touch for faster, more efficient interactions. You can customize the button's appearance with personalized icons, colors, and welcome text to align with your brand, ensuring a consistent and professional look. This setup offers a seamless messaging experience across all devices, helping to engage customers more effectively and build trust, which can ultimately lead to improved conversions. Add the Instagram Button to your site today and start conversations that drive tangible results for your business.
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Worktual Connector

Worktual Connector

  • $49-$200 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Effortlessly sync data into Worktual Show more

Worktual Connector is a powerful tool designed to streamline your e-commerce operations by seamlessly integrating Shopify with Worktual. By automating the synchronization of customer data, it eliminates the need for tedious manual data imports, saving valuable time and reducing errors. The app ensures that customer details from Shopify are automatically updated in Worktual at regular intervals, thanks to its intelligent refresh timer. This feature guarantees that your Worktual database reflects the most current customer information from Shopify, enhancing accuracy and operational efficiency. Ideal for businesses looking to optimize their workflow, Worktual Connector simplifies customer management and improves data coherence between platforms. Whether you're a small startup or a large enterprise, this app provides a hassle-free solution for maintaining up-to-date customer records.
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Verboz AI Sales Booster

Verboz AI Sales Booster

  • $29-$99 / Month
  • Free Plan Available
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"Boost sales, automate support: AI chatbot for Shopify stores." Show more

Verboz AI Sales Booster is an innovative chatbot designed to enhance your e-commerce experience by boosting sales and streamlining customer support. Integrated seamlessly with your Shopify store, Verboz uses advanced AI to answer customer inquiries, recommend products, and engage with visitors in real time, ultimately improving conversion rates and alleviating your team's workload. The app offers AI-based product recommendations tailored to each customer's preferences, ensuring a personalized shopping experience. Verboz also allows you to customize its tone and greeting messages to align with your brand's voice, further enhancing customer interaction. With Verboz, increase your store's efficiency and create a more interactive and responsive shopping environment, turning visitors into loyal customers efficiently.
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ARCS Support Ticketing System

ARCS Support Ticketing System

  • $2.99-$15.99 / Month
  • 14 Days Free Trial
(1/5)
1 Reviews
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Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.
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Sync - ADA WCAG Accessibility

Sync - ADA WCAG Accessibility

  • $10 / Month
  • 7 Days Free Trial
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Start your accessibility journey to ADA and WCAG compliance. Show more

Sync ‑ WCAG Accessibility is a comprehensive app designed to enhance web accessibility for individuals with disabilities, ensuring an inclusive online experience. By adhering to WCAG standards, this app provides crucial interaction assistance to those with sight, audio, and text-related challenges. With over 35 customizable content changes, users can optimize text size, apply color coding, and leverage interactive responsiveness to meet diverse accessibility needs. Ideal for Shopify store owners, Sync ‑ WCAG Accessibility helps sites become ADA compliant, promoting a socially responsible digital presence. Through robust and intuitive features, the app enables all users to fully engage with website content, supporting both accessibility and inclusivity objectives. Whether you're aiming to expand your audience or fulfill legal accessibility requirements, this app offers a versatile and effective solution.
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ThanhBT: File Upload

ThanhBT: File Upload

  • $3.95-$14.95 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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Add file upload field on contact form and registration page. Show more

ThanhBT: File Upload is a versatile app designed to enhance user interaction on your online store by enabling file submissions through various form types. Whether it’s a contact form, register form, cart form, or product form, this app seamlessly integrates to facilitate file uploads from your visitors. It supports multiple upload fields within a single form, allowing for a more comprehensive data collection. By adding a file upload field to your store's forms, you can gather essential documents, images, or other file types that might be crucial for your business operations. This functionality is ideal for stores that require additional information from users, such as ID verification or product customizations. Enhance your customer engagement and streamline data capture with ThanhBT: File Upload.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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