Shopify support apps 2025

Recura Shipping Protection

8.2

1 Reviews

Shipping protection that seamlessly protects & rewards. Show more

Recura Shipping Protection is a cutting-edge app designed to transform the post-purchase experience for your customers. By implementing the app's Shop Again Protection, businesses can ensure their customers' purchases are secure during transit while simultaneously enhancing brand loyalty through a unique win-back strategy. This approach not only protects shipments but also rewards customers with credits for future purchases, fostering consistent repeat business. Recura also enables businesses to create a fully branded tracking portal, providing a seamless and engaging customer journey. By offering an advanced shipping protection solution, Recura helps businesses drive repeat sales, reduce costs, and significantly enhance the overall customer experience. Install Recura today to revolutionize your shipping and customer engagement strategies.

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Drive repeat sales

Reduce costs

Enhance customer loyalty

Shipping protection rewards

Custom tracking portal

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AfterShip Shipping + Labels

$11-$89 / Month

6.6

97 Reviews

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Shipping label, Shipping workflow, Order management dashboard Show more

AfterShip Shipping + Labels is a versatile, web-based multi-carrier shipping platform designed to streamline your domestic and international shipping operations across over 100 carriers. The app empowers you to take full control of order fulfillment and shipping processes, from establishing carrier accounts and calculating shipping rates to generating discounted labels and validating addresses globally. By offering multiple shipping options at checkout, it helps reduce cart abandonment by allowing customers to select the fastest and most cost-effective delivery method. The centralized dashboard syncs and manages orders effectively, ensuring seamless order fulfillment. The platform also provides advanced shipping automation rules for swift and error-free processing. Additionally, for international shipments, AfterShip Shipping + Labels offers pre-filled commercial invoices and customs documents, saving you time and minimizing inaccuracies.

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Centralized dashboard

Order management

Multi-carrier platform

Address validation

Commercial invoices

Shipping rate calculation

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CP24 Membership

$6.99-$59.99 / Month

8.2

6 Reviews

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App for recurring membership plans, discounts, payments, FAQs Show more

CP24 Membership is an innovative app designed to streamline membership management for merchants, enabling them to effortlessly create and customize multiple membership plans. It allows businesses to offer exclusive discounts to registered members and automate the order placement process, ensuring a seamless customer experience. Members benefit from a user-friendly portal that simplifies the management of their subscription plans and provides access to their transaction history. From the seller's perspective, the app includes a robust admin panel offering comprehensive analytics, transaction reports, and visibility into upcoming orders, facilitating informed decision-making and enhancing the ability to drive recurring sales. Additionally, the app offers a modern FAQ module to enhance customer service, along with a comprehensive and customizable member portal for managing plans and transactions efficiently. Overall, CP24 Membership empowers businesses to boost sales by nurturing and retaining a loyal customer base through exclusive benefits and advanced management tools.

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Order history

Comprehensive analytics

Exclusive discounts

Create membership plans

Automate orders

Track transactions

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ReturnBear

8.2

8 Reviews

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Save time & money on returns with a full-suite return solution Show more

ReturnBear is a comprehensive reverse logistics application designed to streamline the process of handling, processing, and refurbishing returned products. By offering access to a vast drop-off network that spans across Canada, it allows merchants to significantly cut down costs associated with returns. Through its intuitive online portal, businesses can effortlessly automate and manage returns, exchanges, and store credits, enhancing customer satisfaction and operational efficiency. ReturnBear not only manages the logistics of returns but also transforms them from liabilities into opportunities through its end-to-end processing capabilities, including quality assurance and repackaging for fulfillment to new customers. This package-free and label-free service model revolutionizes the return experience, making it seamless for both merchants and customers. In essence, ReturnBear empowers businesses to enforce their brand policies effectively while optimizing the returns process.

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Automate returns management

Drop-off network

Handle item processing

Process refunds & exchanges

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Bexy AI: ChatGPT Sales Chatbot

$39-$369 / Month

8.2

5 Reviews

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ChatGPT powered AI Sales Assistant that boosts sales 24/7 Show more

Bexy AI: ChatGPT Sales Chatbot is a powerful sales assistant designed to enhance the online shopping experience by engaging visitors 24/7. By proactively interacting with customers at key moments, Bexy AI effectively identifies their needs and assists in sales and support, reducing common issues like friction, objections, and refunds. The app boosts conversion rates through smart product recommendations, upselling, and cross-selling strategies. Its simple plug-and-play setup ensures seamless integration, allowing you to tailor the chatbot to match your brand's unique voice and style. With support for over 100 languages, Bexy AI delivers a premium shopping experience worldwide, significantly increasing average order values (AOV). Additionally, the chatbot leverages behavioral AI to minimize cart abandonment and conversational AI to handle both sales and customer inquiries efficiently. Bexy AI is automatically updated with your store's latest product offerings and can be custom-trained for enhanced brand alignment and knowledge.

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Product recommendations

Upselling & cross-selling

Proactive engagement

24/7 availability

100+ languages

Conversational ai

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Keepoala: Returns & rewards

$9 / Month

8.2

4 Reviews

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Return reducing loyalty program. Return portal & dashboard. Show more

Keepoala: Returns & Rewards is an innovative app designed to enhance customer loyalty and retention for online shops by reducing the volume of product returns. This multi-brand loyalty program incentivizes customers to retain their orders by awarding points for keeping the items. These points can then be redeemed for vouchers within the shop, thereby fostering customer satisfaction and encouraging brand loyalty. The app seamlessly integrates with Shopify, allowing retailers to manage returns efficiently through a whitelabel return portal. By encouraging shoppers to keep 9 out of 10 orders, Keepoala not only opens up new channels for customer acquisition but also helps in maintaining revenue and boosting Net Promoter Scores (NPS). Additionally, the built-in dashboard aids businesses in identifying their most profitable customer groups and understanding the reasons behind returns for better strategic planning.

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Store credit rewards

Coupons and discounts

Shopify integration

Custom loyalty programs

Multi-brand loyalty program

Points for non-returns

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OrderBoss ‑ My Orders page

$8-$299 / Month

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Easily manage orders like Amazon, boosting repeat purchases effortlessly. Show more

OrderBoss - My Orders page revolutionizes the post-purchase experience by offering a seamless and comprehensive order management solution for customers. This app empowers users with an Amazon-style "My Orders" page, where order details, status tracking, and cancellation options are readily available without needing an account or login. Customers can easily search and repurchase items, significantly boosting repeat purchases and reducing the dreaded "Where's my order?" emails. Accessible across multiple devices and browsers, the app ensures a smooth and user-friendly experience. With its feature-rich interface, OrderBoss automatically syncs past orders and integrates order history directly on product pages. Experience a new level of convenience and customer satisfaction with OrderBoss, turning your store into a hub of effortless order management.

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Order management

Automatic sync

Cancel orders

Track status

No account needed

Search orders

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SurveyHive ‑ Customer Surveys

$12.95 / Month

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Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.

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Easy setup

Customer tagging

Customizable questions

Powerful reporting

5-star ratings

Emoji surveys

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OrangeConnex

8.2

1 Reviews

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Fulfillment, Inventory Management, Shipping Service Show more

OrangeConnex is an intuitive app designed to empower eCommerce businesses by seamlessly integrating their online stores with fulfillment centers. By linking your store to OrangeConnex, you can efficiently manage outbound orders, ensuring they are promptly directed to the appropriate fulfillment center. The app excels in synchronizing order statuses, providing real-time updates to keep you informed of each order's progress. Additionally, it streamlines the management of returns by automatically syncing tracking numbers, making it easier to handle reverse logistics. Perfect for Shopify users, OrangeConnex simplifies the process of binding your store to an OC account, allowing for smoother operations and improved customer satisfaction. With OrangeConnex, boost your fulfillment efficiency and stay ahead in today’s fast-paced eCommerce environment.

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Return tracking

Order status sync

Outbound order placement

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Hola! ‑ Whatsapp Review & COD

2 Reviews

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Whatsapp Review, Call Customer, Call/Whatsapp COD Verification Show more

Hola! ‑ Whatsapp Review & COD is a versatile mobile app designed to streamline customer communication with ease and efficiency. With just one click, you can contact customers through several channels, including Call, SMS, WhatsApp, and Email, making it an ideal tool for businesses on the move. The app allows you to send WhatsApp review requests for fulfilled orders, helping you gather valuable customer feedback effortlessly. Additionally, you can engage potential buyers by reaching out to abandoned carts via call, WhatsApp, or SMS, maximizing your sales opportunities. For cash on delivery transactions, the app provides convenient options for verification through various communication modes. The app's mobile dashboard ensures that you have full access to its functionalities anytime, anywhere, enhancing your customer engagement strategy. Whether you're managing orders or verifying COD transactions, Hola! empowers you to maintain seamless communication with your customers on the go.

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Cod verification

Mobile app

Manual customer contact

Single-click actions

Call/sms/email support

Whatsapp reviews

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ReturnPostage Automate Returns

$7-$99 / Month

8.2

1 Reviews

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Save time with an automated returns process for your store Show more

ReturnPostage Automate Returns is designed to streamline the e-commerce returns process for retailers. This app provides an automated system to generate return labels and emails, making returns management efficient from start to finish. Customers can enjoy a hassle-free experience with a returns widget on your site, allowing them to initiate returns with ease. With ReturnPostage, you can monitor all return requests in real-time through convenient email notifications. The app enhances customer satisfaction by keeping track of returns and ensuring prompt handling. By automating returns and refunds, businesses can save valuable time and resources. Additionally, the app supports seamless integration with various sales platforms, ensuring you stay organized and responsive.

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Email notifications

Generate return labels

Automated returns process

Send return emails

Manage e-commerce returns

Tracking returns

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Browsebuddy

$29-$250 / Month

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Browsebuddy - AI sales chat that sells products from store Show more

Browsebuddy is an innovative app designed to transform the shopping experience by integrating a powerful AI shopping assistant into your store. This smart assistant intuitively understands your catalog, offering a seamless shopping experience that enhances both sales and customer satisfaction. With the real-time AI chat widget powered by GPT, Browsebuddy enables direct engagement with customers, helping them make purchasing decisions faster and more confidently. Store owners can effortlessly configure the AI assistant using the intuitive admin panel, ensuring it aligns perfectly with their specific needs and catalog. Furthermore, the app provides a comprehensive dashboard, giving valuable insights and analytics about customer behavior and sales trends. By using Browsebuddy, you can stay ahead of the competition, offering unparalleled support and increasing your store's revenue effortlessly.

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Ai chat widget

Configure ai assistant

Customer insights dashboard

Install App

PUDO Returns

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Smarter Returns: Save with PUDO & Enhance Customer Experience Show more

PUDO Returns revolutionizes the way e-commerce brands manage their returns by offering a seamless, integrated solution within the Shopify platform. Designed for flexibility and cost-effectiveness, PUDO allows merchants to effortlessly track return requests and generate return labels or QR codes with ease. By leveraging a vast network of PUDOpoint counters across Canada, conveniently situated near customers, the app ensures streamlined returns that not only cut down on shipping costs but also enhance customer satisfaction. PUDO’s strategic integration simplifies the return logistics, providing a straightforward and efficient experience for both merchants and shoppers. Ideal for national e-commerce brands, PUDO Returns guarantees an optimized returns process, reinforcing trust and reliability in customer service. Partner with PUDO to transform your returns into a hassle-free, efficient system that ultimately boosts your bottom line.

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Seamless integration

Generate labels

Track returns

Manage requests

Utilize counters

Install App

AssistAi: Your AI Advantage

$149-$449 / Month

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Boosts customer support with instant AI-driven responses and engagement. Show more

AssistAi: Your AI Advantage is an intelligent chatbot designed to revolutionize customer support on your website. This app allows businesses to automate responses to common customer inquiries, significantly reducing the need for manual intervention and saving valuable time for merchants. By offering 24/7 support, AssistAi enhances customer satisfaction and engagement with personalized interactions, ensuring a smooth and seamless shopping experience. This tool is ideal for businesses aiming to streamline communication and boost user interaction. With easy integration into your existing website, setting up AssistAi is hassle-free, allowing businesses to benefit from quick, automated customer support instantly. By driving engagement and providing quicker responses, AssistAi empowers companies to improve their customer service efficiently.

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Easy integration

24/7 support

Instant responses

Automates support

Enhances engagement

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Contact Form Ultimate

$7.99-$83.88 / Month

6.6

12 Reviews

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Effortlessly create custom forms with a drag & drop builder Show more

Contact Form Ultimate is a versatile app designed to simplify the creation of various contact forms for your storefront, encouraging customer engagement. It offers a wide range of input options, including text, text areas, quizzes, selections, reCAPTCHA, and file uploads, ensuring your forms meet diverse needs. With its drag-and-drop form builder and 16 premade templates, creating a custom form is straightforward and efficient. The app allows you to place forms anywhere on your site using shortcodes, such as on contact or product pages. It features a robust message management system, allowing you to view, manage, and respond to customer inquiries directly from the app. Integrated with popular mail services, the app facilitates seamless communication through its in-app SMTP service or your custom SMTP configurations. Fully customizable, Contact Form Ultimate helps streamline customer interaction and enhances your website’s functionality.

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Fully customizable

Premade templates

Custom forms

Drag & drop

Display anywhere

Multiple input fields

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Order Tracking Notifier by H3

$30-$149 / Month

8.2

5 Reviews

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Track Your Order Effortlessly Show more

H3 Order Tracking Notifier is a dynamic app designed to keep customers informed with real-time shipment updates via an intuitive order tracking page and automatic notifications. Featuring a powerful shipment analytics dashboard, it tracks and dissects carrier transit times, delivery statuses, and any failed delivery attempts. This valuable data empowers businesses to refine their delivery processes and achieve faster shipping times, ultimately enhancing customer satisfaction. By offering convenient tools to monitor every aspect of the shipping journey, the app ensures users can easily access and understand their order statuses. H3 Order Tracking Notifier is essential for businesses aiming to streamline their logistics and improve their service quality.

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Real-time updates

Automatic notifications

Order tracking page

Delivery insights

Shipment analytics

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CS ‑ Business Email

$1.99-$4.18 / Month

8.2

3 Reviews

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Reserve email addresses with your domain and contact clients Show more

CS - Business Email is an innovative app designed to elevate business communication by allowing merchants to create unlimited custom email addresses under their own domain. This feature is essential for enhancing a brand's credibility and ensuring professional interactions with customers. By seamlessly integrating with a store's admin panel, the app streamlines email management, helping users stay organized and focused on their business operations. Its compatibility with all modern email clients and mobile apps ensures that users can access their emails conveniently, regardless of the platform they choose. Furthermore, CS - Business Email is equipped with powerful spam filters and additional tools like email forwarders, which simplify email-related tasks and enhance security. This app is ideal for businesses aiming to establish a reliable and professional email communication system without the hassle of technical complications.

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Unlimited custom emails

Admin panel integration

Mobile app compatibility

Robust spam filtering

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Primy AI Form Builder

$5.99-$14.99 / Month

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Create AI forms effortlessly: drag-drop, secure, and integrates with Shopify. Show more

Primy AI Form Builder is an innovative, AI-powered tool that simplifies the process of creating a wide variety of forms, such as contact, registration, feedback, and file upload forms, without requiring any coding skills. Its intuitive drag-and-drop interface allows users to seamlessly integrate these forms into any Shopify theme. The app is equipped with essential features like spam protection, Google reCAPTCHA, and secure data encryption, ensuring data is kept safe and accessible only to the right people. With Primy Form Builder, you can effortlessly send auto-responses and establish connections with platforms such as Shopify Customers, Google Sheets, Mailchimp, and Klaviyo. Users can customize forms extensively, including creating fields for file uploads, dropdowns, and checkboxes, while also having the option to embed them across various site pages. Perfect for diverse needs, it supports creating forms for feedback, quotes, customer support, wholesale, and surveys, making it a versatile solution for any business looking to streamline its data collection processes.

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Mailchimp integration

Autoresponder emails

Shopify integration

File uploads

Spam protection

Ai forms

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Postship Returns & Exchanges

8.2

1 Reviews

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Turn Returns to Revenue with Exchanges & Store credits Show more

Postship Returns & Exchanges is a comprehensive app designed to streamline your returns, exchanges, and refunds management in one convenient location. It offers a customer-friendly yet fully customizable portal, allowing businesses to enhance their brand's return experience. The app simplifies logistics by automatically sending return labels and facilitating in-store returns, while also enabling refunds via store credit or discount coupons. Seamlessly integrate with your chosen logistics and WMS for efficient operation, ensuring smooth handling of returns. For Shopify users, Postship Returns automatically creates replacement orders, optimizing the entire returns process. It also features swift order status updates, a beautiful tracking page, and reliable customer notifications to minimize "Where Is My Order" (WISMO) queries. Special features tailored for dropshippers ensure that your business remains efficient and customer-focused.

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Logistics integration

Customizable portal

Custom tracking page

Store credit refunds

Wms integration

Automate process

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UserLoop Surveys & Feedback

$19 / Month

8.2

26 Reviews

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Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.

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Multi-language support

Customer satisfaction tracking

Csv export

Email surveys

Checkout surveys

Ai question writing

Install App

Shopify support apps

Related Categories

Price

Based on reviews

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Related Blog

Showing 960 to 980 of 1079 Apps

Recura Shipping Protection

AfterShip Shipping + Labels

CP24 Membership

ReturnBear

Bexy AI: ChatGPT Sales Chatbot

Keepoala: Returns & rewards

OrderBoss ‑ My Orders page

SurveyHive ‑ Customer Surveys

OrangeConnex

Hola! ‑ Whatsapp Review & COD

ReturnPostage Automate Returns

Browsebuddy

PUDO Returns

AssistAi: Your AI Advantage

Contact Form Ultimate

Order Tracking Notifier by H3

CS ‑ Business Email

Primy AI Form Builder

Postship Returns & Exchanges

UserLoop Surveys & Feedback

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?