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Showing 1000 to 1020 of 1497 Apps
  • $12.99-$79.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Verified
7.6
129 Reviews

Add multiple, embeddable contact forms to your website. Show more

Zotabox Contact Form Builder enhances your online store's communication with an intuitive and user-friendly interface, ensuring that customers can reach out effortlessly. Enjoy a 30-day free trial with no payment details needed, allowing you to experience the seamless connection this tool provides. With unlimited submissions and affordable plans, keep your communication channels wide open and flexible to meet your business needs. Activate multiple forms simultaneously to target different on-site funnels and automate responses to streamline your email collection process. The app offers customizable pop-up/tab and display settings to enhance user experience and ensure timely engagement. Plus, tap into the dedicated 24/7 in-app chat support for any assistance needed. Say goodbye to communication barriers and welcome a reliable connection for happier, more connected customers.
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User-friendly layout
Multiple forms
Automated responses
Flexible display settings
Unlimited submissions
  • $15 / Month
  • Free Plan Available

"Streamline e-commerce data collection with customizable, embeddable forms."

Smart shopping assistant: voice-enabled, multilingual, personalized for seamless mobile experience.

  • $27-$270 / Month
  • Free Plan Available

Omni-channel customer support with seamless Shopify integration. Show more

OneHash Chat is a comprehensive customer support solution designed to streamline communication and enhance customer interactions. This intuitive platform allows businesses to connect with customers across multiple channels, including Email, SMS, WhatsApp, Instagram, and more, facilitating seamless conversations from a single interface. The integration of a chat widget with Shopify’s native features simplifies the way businesses provide updates, track orders, and manage customer inquiries. OneHash Chat supports marketing campaigns, automations, and provides a robust help center to optimize customer engagement. It also enhances order management by enabling easy actions such as refunds, returns, fulfillment, and cancellations, and keeps customers informed with real-time order status updates via omni-channel communication. Furthermore, businesses can effortlessly share product recommendations and discounts directly through chats, elevating the customer experience and boosting sales opportunities.
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Shopify integration
Order tracking
Order management
Marketing campaigns
Order status updates
Chat widget
  • $89-$119 / Month
  • 14 Days Free Trial
7.6
124 Reviews

Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk Show more

Richpanel: AI Customer Service is a powerful helpdesk solution designed to streamline customer support processes for businesses, enabling them to efficiently manage high volumes of inquiries with minimal staff. By leveraging AI technology, the platform is trained on historical customer interactions, empowering customer service agents to respond as effectively and quickly as the best-performing team members, improving response time by 2-3x. The app features a comprehensive multi-channel support system, including email, chat, Facebook, Instagram, phone, and more, all within a single inbox for seamless management. Richpanel also offers a self-service portal for instant, 24/7 customer support, a live chat widget, FAQ page, and automation tools, alongside in-depth reporting capabilities to provide actionable insights for continuous improvement. As a popular alternative to platforms like Shopify Inbox, Zendesk, and Gorgias, among others, Richpanel allows easy integration with your existing software stack to maximize efficiency. With its robust set of tools and AI-driven assistance, Richpanel enhances the agility and effectiveness of customer service teams, ensuring high-quality, speedy interactions with customers.
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Integration capabilities
Ai-powered helpdesk
Manage high support volumes
Accurate response assistance
Customer self-service
Handle multiple channels

Automatisiert Kundenservice und Retouren für effizientere Geschäftsprozesse.

Add polls & surveys to your stores post purchase page Show more

Fuzzy Surveys is a powerful tool designed to help businesses enhance their sales and customer satisfaction by collecting valuable insights directly from their customers. With an intuitive editor, users can effortlessly integrate surveys into the order confirmation screen, capturing critical feedback about customer needs and preferences. These insights have consistently demonstrated their ability to boost the average order value (AOV) and open up new marketing opportunities. Fuzzy Surveys allows for seamless setup of visually appealing surveys that align perfectly with your brand's order pages. By gathering feedback post-purchase, businesses can better understand customer behavior and identify high-performing sales channels or potential areas for conversion growth. Overall, Fuzzy Surveys empowers businesses to make data-driven decisions that fuel customer satisfaction and revenue growth.
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Seamless integration
Editor tool
Post-purchase surveys
Customer insights
Increase aov
Sales channels
  • $6.99-$9.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

"Embed AI chat seamlessly to boost engagement and increase conversions." Show more

Embeda: AI Chat Sections is an innovative app designed to enhance customer engagement by embedding an AI-powered chat assistant directly into store pages. Unlike conventional floating chat widgets, Embeda seamlessly integrates into specific product sections, providing timely answers and guidance precisely where customers need it. This thoughtful placement helps to reduce customer hesitation, build trust, and ultimately increase conversion rates, making it especially valuable for stores dealing with complex products or higher customer support requirements. The app allows merchants to customize the chat layout to match their store’s unique design and tone, ensuring a cohesive and personalized shopping experience. Fully integrated into modern storefronts, Embeda offers a streamlined and efficient approach to handling customer inquiries, giving businesses an edge in offering exceptional service. Whether it's answering product-related questions instantly or providing tailored support, Embeda transforms the way merchants connect with their customers, fostering stronger customer relationships and boosting sales.
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Instant question answering
Seamless ai integration
Customizable chat layout
Integrated chat experience
  • $5 / Month
  • Free Plan Available
8.2
2 Reviews

Add Chat Buttons like WhatsApp, Messenger, Viber & many more Show more

QChat: WhatsApp & Chat Buttons is a versatile app designed to streamline customer communication by integrating multiple live chat channels. It allows businesses to offer their customers the convenience of contacting them via their preferred messaging platforms, including WhatsApp, Facebook Messenger, Viber, WeChat, Telegram, Instagram, SMS, Twitter, Skype, and Line, among others. The app provides customizable Social Chat Buttons that can be shown or hidden on desktop, mobile, or both, tailoring the experience to different devices. QChat ensures that businesses stay accessible and responsive by centralizing various communication channels, enhancing customer interaction. This functionality not only improves customer satisfaction but also fosters stronger customer relationships. With QChat, businesses can effortlessly manage and coordinate their customer service efforts across a wide range of chat platforms.
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Add chat buttons
Multiple chat apps
Device specific display
  • $97-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial

Boost sales with AI: Automate support, personalize offers, recover carts. Show more

DashAssist.AI is a cutting-edge application designed to transform online clicks into actual customers through its omnichannel AI sales agent features. This app excels in automating customer support, offering personalized product recommendations, and efficiently recovering abandoned shopping carts, all of which contribute to boosting sales without any hassle. With DashAssist.AI, Shopify store owners can significantly reduce wasted advertising spend and enhance their return on ad spend (ROAS) while maximizing revenue through seamless integration. The app operates around the clock, engaging visitors with tailored product suggestions and automating customer service responses across various platforms. Its AI email support handles customer inquiries with ease, ensuring quick and efficient resolutions. Additionally, DashAssist.AI features social media auto-reply capabilities, enabling instant interactions with customers on platforms like Facebook and Instagram.
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Email automation
Recover carts
Automate support
Personalize offers
24/7 engagement
Social auto-reply

Eliminate returns from policy abusers Show more

Return Flag is a transformative app designed for e-commerce merchants seeking to optimize their return policies. It empowers businesses to identify customers who abuse return privileges, allowing merchants to flag these "bad apples" and modify their return terms accordingly. Gone are the days of a one-size-fits-all return policy; with Return Flag, good customer behavior is rewarded while bad practices are deterred, helping merchants save both time and money. The app features a comprehensive dashboard that provides an overview of store returns and offers a detailed customer list that highlights behavioral return data. Merchants can easily flag customers based on this data, automatically adapting return policies to curb misuse. Return Flag also includes customizable return policy messaging, ensuring customer-facing communications reflect any changes made. With this app, merchants can maintain a balanced, fair, and efficient returns management system in the e-commerce era.
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Monitor overall returns
Detailed behavioral data
Flag and adjust policy
Customizable policy messaging

Effortless returns management: self-service portal, analytics, customizable options.

  • $99.99-$499.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

Easily automate customer support for your store with AI Show more

The Wonderchat app is a powerful tool designed for merchants seeking to enhance their Shopify stores with advanced chatbot capabilities. With this app, store owners can seamlessly integrate their Shopify platform with Wonderchat chatbots, enabling them to access real-time product and order information instantly. This integration not only streamlines customer interactions by providing detailed responses to product inquiries but also empowers chatbots to inform customers about ongoing promotions, boosting engagement. By delivering up-to-date information, the app enhances the overall shopping experience, making it more personalized and efficient. In addition, Wonderchat simplifies the management of customer queries, allowing merchants to focus on other critical aspects of their business. Overall, the Wonderchat app is an essential tool for any Shopify merchant looking to leverage chatbots for improving customer service and sales conversions.
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Product information retrieval
Order information access
Promotion notifications
  • $47-$247 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
4 Reviews

Ochatbot's Gen AI Increases Sales and Reduces Support Tickets. Show more

Ochatbot Generative AI Chatbot is an innovative app powered by Ometrics Generative AI, designed specifically for enhancing eCommerce and customer support experiences. Its AI technology, similar to ChatGPT but with a focus on data privacy, effortlessly integrates with your store. Once installed, Ochatbot immediately scans your products, services, and policies, training itself within minutes to provide detailed and accurate support. This chatbot not only enhances customer interaction but also includes vital eCommerce functionalities like Add-to-Cart, Abandoned Cart recovery, and Upsell/Cross-sell opportunities, all aimed at boosting your revenue. With features like order status tracking and instant responses to customer inquiries, it significantly reduces support tickets, optimizing your operational efficiency. For comprehensive support, the app provides fully managed Pro and Enterprise plans, backed by a dedicated Generative AI engineer to ensure seamless performance.
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Product recommendations
Customer support
Abandoned cart
Order status
Add-to-cart
Upsell / cross-sell
  • $39-$449 / Month
  • Free Plan Available

"AI chatbot enhances engagement, conversion; 24/7, multilingual, customized support."

Turn Returns to Revenue with Exchanges & Store credits Show more

Postship Returns & Exchanges is a comprehensive app designed to streamline your returns, exchanges, and refunds management in one convenient location. It offers a customer-friendly yet fully customizable portal, allowing businesses to enhance their brand's return experience. The app simplifies logistics by automatically sending return labels and facilitating in-store returns, while also enabling refunds via store credit or discount coupons. Seamlessly integrate with your chosen logistics and WMS for efficient operation, ensuring smooth handling of returns. For Shopify users, Postship Returns automatically creates replacement orders, optimizing the entire returns process. It also features swift order status updates, a beautiful tracking page, and reliable customer notifications to minimize "Where Is My Order" (WISMO) queries. Special features tailored for dropshippers ensure that your business remains efficient and customer-focused.
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Logistics integration
Customizable portal
Custom tracking page
Store credit refunds
Wms integration
Automate process
  • $9-$99 / Month
  • 7 Days Free Trial
8.2
2 Reviews

Order Lookup, Live Tracking Dashboard & Email Notifications Show more

Shipment Tracking & Notify is an essential app for Shopify users, designed to streamline the process of tracking shipments from multiple carriers like UPS, FedEx, USPS, and DHL Express. This app organizes shipments into categories such as In Transit, Out for Delivery, Delivered, and Exception, enabling quick resolution of delivery issues. Customers receive real-time delivery updates, enhancing their post-purchase experience and fostering trust. Additionally, businesses benefit from a customized tracking page, boosting brand visibility and customer retention. The app empowers merchants to monitor order progress closely and proactively respond to any delivery delays. With seamless email integration, updates are reliably sent through the business's email server, ensuring they reach customers without landing in spam folders. This app is compatible with a broad range of carriers, including Canada Post, Australia Post, Delhivery, and more, making it an adaptable solution for global e-commerce needs.
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Email notifications
Order lookup
Live tracking
Monitor progress
Branded tracking
Shipment sorting

Automated Whatsapp Verified Event Order Show more

Koala Plus is a cutting-edge app designed to enhance communication between Shopify merchants and their customers through the power of automated WhatsApp notifications. With Koala Plus, customers receive timely order confirmations immediately after making a purchase, providing peace of mind and transaction assurance. As their order progresses, the app sends real-time shipping updates, ensuring that customers are always in the loop regarding their delivery status. In cases of refunds or returns, Koala Plus promptly notifies customers, fostering transparency and trust. The app operates fully automated, streamlining communication without any manual intervention and ultimately saving merchants valuable time. All notifications are dispatched using a verified and trusted WhatsApp account, delivering reliable and official messages. To utilize Koala Plus, customers need to have a registered WhatsApp number, paving the way for seamless and direct interaction.
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Order confirmation
Refund notifications
Shipping updates
Fully automated
Verified account
  • $4.99 / Month
  • 2 Days Free Trial

Effortless tracking with real-time updates and delivery date estimates. Show more

Trackeriify is a cutting-edge app designed to alleviate customer anxiety by streamlining the package tracking process. It provides real-time updates, eliminating the hassle of manually managing tracking numbers, and making it effortless for users to stay informed about their shipments. The app offers estimated delivery dates for each order, ensuring customers always know when to expect their packages. With a highly customizable and user-friendly interface, Trackeriify allows users to tailor their experience to meet individual preferences. Its intuitive design ensures ease of use, making it accessible for customers of all tech-savviness levels. Whether you're waiting for an important package or simply prefer a stress-free tracking experience, Trackeriify is the ultimate solution.
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Customizable interface
Real-time tracking
Delivery date estimates
  • $100-$500 / Month
  • Free Plan Available
  • 7 Days Free Trial

"AI Chatbot streamlines shopping: guides customers to ideal products instantly." Show more

Cognichat Personal Assistant is a cutting-edge AI chatbot designed to enhance the online shopping experience by guiding customers to the exact products they desire. With the ability to swiftly navigate through your catalog, prices, and inventory, Cognichat provides customers with precise and grounded answers, leading them directly to the items and promotions you've set up. Whether shoppers have questions about size and fit, color or material, stock availability, current discounts, shipping, or returns, the chatbot delivers instant links to the right products without any extra hassle. Integration is seamless, requiring just a simple installation to go live and start driving sales. Cognichat ensures that responses reflect real-time stock status and pricing from your Shopify catalog, while also staying relevant to current promos. Built-in guardrails maintain accuracy and keep replies focused on helping customers find exactly what they're searching for, thereby reducing bounce rates and enhancing customer satisfaction.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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