bd ‑ Custom Chatbot & Phone AI

Develop by Shopify

$19-$99

/ Month

7 Days Free Trial

100% FREE Customer support made immediate and powerful!

Shopify integration

Order updates

Product research

24/7 ai agent

Knowledge gathering

Branding customisation

Ai phone calls

Extensive reports

About bd ‑ Custom Chatbot & Phone AI

Launched Sep 29, 2024

Built by Shopify

Address

700 El Camino Real Suite 120-1312, Menlo Park, CA, 94025, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

AI phone and chat to handle customer support. Learns from user interactions and improves over time!

Boudraw is an all-new way for customers to interact with your online store. The customer will be greeted by a 24/7 AI agent who can help them with product research and comparison, order updates, general inquiries and much more. It learns and can evolve, reducing the need for human intervention as time goes on. Extensive reports and alerts can help you immediately assess customer requests and meet the needs of your business more easily than ever. The agent can even call on your behalf!

Knowledge Gathering: Learns from chats, reduces human input over time
Branding Customisation: Customise the chatbot to your business' needs
Access to Shopify Info: Can assist with orders, products, returns and more
AI Phone Calls: We can call customers on your behalf, for order updates and more

Pros

24/7 AI agent provides continuous customer support
Helps with product research, comparison, and order updates
Reduces the need for human intervention over time through learning and evolving capabilities
Customizable to align with the business's branding
Integrates seamlessly with Shopify, assisting with orders, products, and returns
AI Phone Calls feature provides a novel customer interaction method
Extensive reports and alerts help assess customer requests efficiently
Easy setup and use, with high customer satisfaction noted in reviews
100% free, offering significant value without cost

Top Helpful Reviews

PKL Sportz

Oct 15, 2025 on Shopify

This is a great Chat AI platform and the support on this is superb! Ted and team are great and they keep improving this AI app every week! They take recommendations and feedback. Perfect for any Store!

Fairytopia

May 23, 2025 on Shopify

Easy to use, simple and customizable and very good customer support, I requested for some new features and they were implemented in 3 days. The phone call functionality works really well.

ComfyClothes

Oct 03, 2024 on Shopify

The phone calls are scarily good to the point where I couldn't tell if I was speaking to a human or not. Definitely an interesting app, and their support is FANTASTIC! I reached out and asked for a walkthrough and they replied not even 20 minutes later. Really impressed, keep it up!

Modish Closets

Sep 30, 2024 on Shopify

Boudraw is a fantastic addition to my store! The AI handles customer inquiries 24/7 and even helps with order updates and product searches. It's easy to set up, customizable, and saves me a ton of time. Couldn't be happier with it!

mystarmap.gr

Sep 30, 2024 on Shopify

Great Tool for Streamlining Sales & Orders! BoudrawAI has been a fantastic addition to our Shopify store. It automates sales and order management seamlessly, saving us time and increasing efficiency. The bot is easy to use and integrates perfectly with our workflow. Plus, their support team is quick to help when needed. Highly recommend for anyone looking to simplify their order process!

Sovrakofanela.gr

Sep 29, 2024 on Shopify

Really nice app, I've been using it even before it's official release on app store. I like the AI Phone Calls, it literally calls customers on their phone, used it a couple of time. The chat feature works really well with no bugs at all. I'd say even the free version is good enough for a lot of simple stores.