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BFFWorks: AI Chatbot+Live Chat logo

BFFWorks: AI Chatbot+Live Chat

Develop by Shopify
Free plan available

AI chatbot and live chat app for 24/7 multilingual support and sales.

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About BFFWorks: AI Chatbot+Live Chat

Launched Sep 24, 2025

Categories

Chat

Built by Shopify

Address

Kemp House, City Road, London, BFP, EC1V 2NX, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Bffworks: AI Chatbot + Live Chat for your store. Answers 24/7, multilingual, smart suggestions.

Bffworks: AI Chatbot + Live Chat reduces support load and lifts conversions by answering product, order, and policy questions instantly, 24/7. It indexes your catalog, variants, inventory, FAQs, and store knowledge for precise, multilingual replies, with related-item suggestions and opt-in add-to-cart CTAs. If the bot isn’t sure about an answer, it alerts the admin so a support agent can take over instantly. Brandable widget, conversation logs, and Turnstile anti-spam included

Bffworks: AI Chatbot + Live Chat reduces support load and lifts conversions by answering product, order, and policy questions instantly, 24/7. It indexes your catalog, variants, inventory, FAQs, and store knowledge for precise, multilingual replies, with related-item suggestions and opt-in add-to-cart CTAs. If the bot isn’t sure about an answer, it alerts the admin so a support agent can take over instantly. Brandable widget, conversation logs, and Turnstile anti-spam included more
  • Instant AI answers from products, variants, inventory, and FAQs
  • Multilingual auto-detection and replies, available 24/7
  • Smart suggestions with opt-in add-to-cart; never pushy
  • Live Chat takeover: staff can join and lead any conversation
  • Brandable widget, conversation logs, and Turnstile anti-spam

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