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AI-powered chat enhances customer experience with product recommendations.

  • Free Plan Available
8.2
24 Reviews

AI-Powered Support: Seamless Integration & Insights Show more

Kustomer is an innovative AI-driven CRM app designed to revolutionize the way merchants interact with customers, particularly in eCommerce and retail sectors. By offering a comprehensive view of customer data, Kustomer streamlines support across various channels, significantly enhancing customer understanding and enabling personalized experiences. The app simplifies the process of managing customer inquiries, orders, and feedback, boosting operational efficiency. Merchants looking to elevate their customer service quality and responsiveness will find Kustomer an ideal solution. Key features include full integration with Shopify for comprehensive order visibility, the ability to process order refunds and cancellations directly from the Kustomer timeline, and efficient order data search capabilities. Additionally, dynamic message customization with shortcuts and automated updates through chatbot templates further optimize customer interactions.
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Customizable messages
Multi-channel support
Personalized experiences
Order management
Ai integration
Customer insights

Enrich User Experience With a Messenger Chat on Your Store Show more

Messenger Chat - Common Ninja is an intuitive app designed to facilitate seamless communication with your customers utilizing Facebook's Messenger platform. This tool empowers businesses to respond to customer inquiries promptly, thus enhancing the decision-making process and elevating the overall user experience with 24/7 online chat availability. The app is particularly user-friendly, requiring no coding skills, and offers extensive customization options to align with your brand's aesthetics. Users can choose from multiple button icons to match their design preferences, toggle message timestamps on or off, and enjoy a simple interface for efficient content management. Additionally, the app provides rich styling options and multiple skins, offering a variety of beautifully crafted templates to suit diverse visual needs. Ideal for any business seeking to improve customer interaction and satisfaction, Messenger Chat - Common Ninja is a versatile solution for modern communication challenges.
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No coding required
Simple user interface
Rich styling options
Multiple skins
24/7 online chat
Full customization options
  • $25-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.3
2 Reviews

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.
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Visual question builder
Live responses
1-touch integrations
  • $14-$126 / Month
  • 7 Days Free Trial

"Smart chat app: Understand and meet customer needs instantly."

  • $1099-$349 / Month
  • 14 Days Free Trial
8.2
1 Reviews

AI-powered phone support with multilingual capabilities, real-time analytics, and seamless escalations. Show more

Ringly.io - AI Phone Support introduces Seth, your AI-powered phone representative designed to revolutionize customer service. Seth adeptly manages inbound calls, providing immediate resolutions by answering product questions and retrieving order information from Shopify in natural language. When human intervention is necessary, Seth seamlessly transfers calls or schedules callbacks, ensuring a frictionless customer experience. Every call is transcribed and evaluated, with real-time analytics enabling businesses to quickly identify and rectify revenue leakages—all without the need for additional coding skills or hiring new staff. With the ability to communicate in over 30 languages, Seth efficiently supports a global customer base. This 24/7 phone agent automates support processes while escalating only complex issues to human agents, ensuring your customers receive prompt and accurate assistance. Setup is effortless, with the app going live within minutes of activation.
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Real-time analytics
Order lookup
No-code setup
Multilingual capabilities
24/7 availability
Natural language processing
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Centraliza y mejora la atención al cliente en Shopify con B2Chat. Show more

B2Chat es una innovadora aplicación diseñada para integrar tu tienda Shopify, permitiendo ofrecer un servicio de atención al cliente excepcional. Con esta herramienta, puedes centralizar tus conversaciones, sincronizar contactos y automatizar mensajes, lo que garantiza una comunicación fluida y eficiente con tus clientes. Su capacidad para conectar automáticamente los contactos entre Shopify y WhatsApp permite gestionar todas las conversaciones en un solo lugar, incluso con múltiples agentes. Además, B2Chat reduce el tiempo de respuesta al ofrecer respuestas automáticas para preguntas frecuentes, mejorando así la experiencia del cliente. La aplicación también permite respuestas rápidas y personalizadas, lo que ayuda a fidelizar a los clientes y optimizar cada interacción. Al facilitar la comunicación efectiva a través de WhatsApp y otros canales esenciales, B2Chat contribuye significativamente a aumentar las ventas y la lealtad del cliente desde una plataforma unificada.
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Sync contacts
Automate messages
Manage multiple agents
Centralize conversations
Quick personalized responses

"Boost sales with customizable WhatsApp chat for instant customer support." Show more

WhatsApp Chat Pro is an innovative app designed to seamlessly integrate a fully customizable WhatsApp chat button into your Shopify store. This powerful tool enables direct communication with your customers, providing an efficient platform for real-time support, product inquiries, and sales facilitation. With an emphasis on being mobile-friendly and easy to set up, the app allows for a personalized brand experience that enhances customer engagement. Businesses can leverage this feature to forge stronger customer relationships and drive higher conversion rates. The app's design ensures that it fits perfectly across all devices, optimizing the customer experience on both desktop and mobile platforms. Whether you aim to answer questions promptly or guide customers towards a purchase, WhatsApp Chat Pro is an essential tool for any Shopify store looking to enhance its customer service.
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Real-time messaging
Customizable chat button
Mobile-responsive design

Order tracking that builds trust and accelerates revenue. Show more

Afterdeal‑Order Tracking&Email is a dynamic app designed to enhance the post-purchase experience by accurately tracking order information and providing users with timely logistics updates. It covers at least seven different scenarios, including when an order is shipped, in transit, or delivered, ensuring customers are always informed. The app increases user engagement by providing multiple touchpoints, creating a captivating user experience. By offering insightful tracking data, it helps resolve delivery issues swiftly, contributing to improved customer satisfaction. The app also facilitates seamless post-sales communication, strengthening brand-customer relationships. With Afterdeal, businesses can deliver an exemplary post-sales experience, fostering customer loyalty and sustaining long-term success.
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Order tracking
Customer loyalty
Logistics updates
Scenario-based tracking
User touchpoints
Insightful data

Let your customers find your all store locations in no time Show more

TI: Business Listing is a versatile app designed to showcase all your business locations in one convenient place. By integrating Google Map features, it allows users to easily view the list of all your store addresses, making it simple for them to navigate to the exact location. Each store entry is equipped with its own contact form, facilitating seamless communication between potential customers and specific store locations. The app provides a high level of customization, enabling you to select and display only the features you want on the front-end for your customers. With the Business Listing App, not only can you manage multiple store addresses efficiently, but you can also enhance customer engagement by making your store locations more accessible and approachable. Whether you're aiming to improve visibility or streamline communication, TI: Business Listing offers an effective solution for businesses of all sizes.
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Google map integration
Multiple store addresses
Individual contact forms
Customizable front-end display
  • $19-$199 / Month
  • 30 Days Free Trial
7.4
79 Reviews

Allow customers to process returns, exchanges, and refunds Show more

Rich Returns & Exchanges is a powerful app designed to streamline the returns and exchanges process, ultimately saving time and enhancing customer satisfaction. It offers a self-service, custom-branded returns portal that integrates seamlessly with your store, enabling customers to manage their returns and exchanges effortlessly. By suggesting exchanges over returns, this app helps recapture potential lost revenue. With the capability to generate prepaid return labels from over 50 carriers worldwide, the app ensures a smooth and efficient returns process. Automated email notifications keep customers informed at every stage, improving transparency and trust. Businesses can set up automated rules tailored to their return policy and exchange terms, and integrate easily with existing systems like ERP, IMS, CRM, and 3PL. Overall, Rich Returns & Exchanges simplifies returns management while keeping customers satisfied and informed.
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Automated return labels
Automated email notifications
Custom-branded portal
Integrates with systems
Custom return rules

Create wonderful post-purchase experiences. Show more

Wonderment Post-Purchase is an essential tool for businesses aiming to streamline their order fulfillment process by quickly identifying stalled shipments, shipping exceptions, and problematic orders. With its robust analytics, the app reveals patterns in your fulfillment processes and interactions with carriers, enabling you to address issues proactively. By providing proactive notifications, Wonderment Post-Purchase allows businesses to own the entire post-purchase journey and keep customers informed, minimizing the common "Where's my order?" inquiries. This not only enhances customer satisfaction but also helps build trust, driving repeat business. The app eliminates shipping blind spots, ensuring transparent and efficient communication to improve overall customer experience. By optimizing your post-purchase operations, Wonderment Post-Purchase empowers businesses to maintain smooth logistics and deliver on their promises consistently.
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Proactive notifications
Stalled shipments alert
Shipping exceptions notifications
Problem orders detection
Fulfillment patterns analysis
Carrier performance insight
  • $7-$29.95 / Month
  • 14 Days Free Trial
(3.3/5)
3 Reviews

Build your own custom forms for your website Show more

Form Builder by Arctic Grey is an intuitive tool designed to simplify the creation of online forms. Whether you're building contact forms, order forms, event registration forms, or online surveys, this app offers an easy drag-and-drop interface that requires minimal coding skills. With its real-time form editor, you can quickly customize each form to meet your specific needs, ensuring a seamless user experience. Form Builder's simplicity not only saves time but also enhances customer interaction, helping to improve loyalty and drive business growth. Its advanced features cater to both novice and experienced users, making form creation accessible and efficient. Overall, Form Builder is a powerful solution for businesses looking to streamline their form-building process.
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Various form types
Customizable forms
Drag & drop
Real-time editor
Notification emails
  • $2.99 / Month
  • Free Plan Available
  • 3 Days Free Trial

Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.
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No coding required
Mobile-friendly
Instant communication
Custom prefilled message
Floating whatsapp button
Button positioning

Branded order tracking page with order lookup functionality Show more

Unveiled Tracking is a dynamic app designed to transform the way businesses engage with their customers during the shipment process. By creating beautifully branded tracking pages, it allows businesses to provide a seamless and personalized tracking experience for orders shipped with major carriers like USPS, UPS, DHL Express, and Canada Post. Instead of redirecting valuable traffic to external carrier sites, Unveiled Tracking keeps customers engaged on your platform, opening up opportunities for product upsells and education. With its user-friendly interface, businesses can effortlessly create custom tracking pages that reflect their brand identity. This not only keeps customers informed about their shipment status but also significantly reduces WISMO (Where's My Order) inquiries, enhancing the overall customer experience. By driving repeatable traffic back to your website, Unveiled Tracking boosts customer engagement and fosters brand loyalty.
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Engage customers
Branded tracking pages
Order lookup functionality
Drive website traffic
Inform shipment status
Reduce wismo inquiries

Enable hassle-free customer calling for merchants Show more

The Elfsight Click To Call Button app for Shopify revolutionizes the way businesses connect with their customers by offering a seamless one-click dialing feature directly from your website. This app makes it incredibly convenient for visitors to get in touch, as it prominently displays your phone number and enables immediate calls with a single click. Such ease of communication can lead to an increase in inquiries and potential client interactions, thereby expanding your customer base. The app also offers customization options, allowing you to control the widget's appearance and toggle different elements of the call window to suit your brand’s needs. By streamlining the process of reaching out, the Elfsight Click To Call Button ensures that businesses remain highly accessible to their audience, enhancing customer experience and satisfaction.
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One-click dialing
Phone number display
Customizable widget
Switchable call window elements
  • $24.99-$199.99 / Month
  • 1 Days Free Trial

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
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Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
  • $19.95 / Month
  • 7 Days Free Trial
8.2
4 Reviews

Order updates and seamless customer support via AI chatbot Show more

WebBoar is the ideal solution for merchants looking to enhance their customer service with ease and efficiency. This innovative AI chatbot facilitates real-time communication, providing instant responses to customer inquiries. It offers immediate order statuses, tracking information, and even personalized product recommendations, making it a virtual extension of your customer support team. Acting as an interactive and constantly available FAQ, WebBoar ensures that customers receive quick, accurate answers, enhancing their overall shopping experience. The app’s seamless integration with platforms like Calendly allows for easy scheduling of appointments and events directly through the chatbot. By streamlining customer interactions, WebBoar not only boosts sales but also reduces the need for extensive customer support resources, giving merchants a competitive edge in the market.
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Real-time communication
Event scheduling
Personalized suggestions
Instant order statuses
Tracking urls
Always-on faq

Effortlessly create AI chatbots for automated customer support and task management. Show more

Doko AI ‑ AI Chatbots is a versatile tool that empowers businesses to create custom AI chatbots effortlessly, without requiring any technical expertise. Designed with ease of use in mind, the app addresses real-world challenges by automating repetitive tasks such as answering FAQs, tracking orders, and scheduling appointments. This functionality enables businesses to enhance their customer support and streamline operations. It is particularly beneficial for merchants across various sectors, including retail, e-commerce, and healthcare. For instance, a small store can utilize the app to recommend products or manage customer inquiries more efficiently. With Doko AI, businesses can offer human-like product recommendations and create support tickets, providing a seamless customer experience. This app is an invaluable asset for any business looking to elevate its customer service through automation.
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Product recommendations
Track orders
Automate tasks
Create ai chatbots
Answer faqs
Schedule appointments
  • Free Plan Available
8.2
4 Reviews

Instant WhatsApp chat for customer queries, customizable and easy to setup. Show more

LUNA: WhatsApp Chat Button is an innovative tool designed to enhance customer interaction by connecting businesses with their clientele in real-time. It simplifies communication by redirecting customers to a WhatsApp chat with your business, facilitating quick responses to product inquiries or purchase hesitations. Businesses can easily tailor the button's design, greeting message, and visibility, ensuring it aligns seamlessly with their brand aesthetics and store hours. The button's implementation requires minimal setup time, making it a convenient addition to any digital storefront. By offering a direct line of communication, LUNA enhances the customer experience, ultimately driving engagement and potentially increasing conversion rates. Whether for immediate support or fostering ongoing customer relationships, LUNA provides an efficient, user-friendly gateway to your business via WhatsApp.
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Customizable appearance
Instant whatsapp chat
Customizable button appearance
Pre-filled messages
Direct customer communication
Real-time connection

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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