Shopify support apps 2025

Fullcourt

The simple, easy-to-use, affordable ecommerce helpdesk Show more

Fullcourt is a powerful ecommerce helpdesk designed to streamline customer support for Shopify stores by consolidating all support channels into a single interface. It integrates email, Instagram, and Facebook messages into one unified inbox, enabling your team to respond to customer inquiries faster and with greater organization. Fullcourt allows users to efficiently manage orders by editing, refunding, and duplicating them directly within the app, significantly reducing time spent and minimizing errors. It provides comprehensive access to order details and past conversation history, ensuring your team can handle customer issues with complete context. To enhance workflow management, Fullcourt facilitates the assignment of tickets, addition of internal notes, and usage of tags to keep everything organized. Additionally, its robust search features allow team members to quickly find messages, orders, and conversations, ensuring accurate and timely responses to customer needs.

Show less

Order management

Efficient search

Unified inbox

Customer context

Team workflow organization

Install App

Cavalry

6.7

12 Reviews

Claim Offer

The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.

Show less

Tech stack integration

Autonomous ai agent

Channel agnostic communication

Self-service resolutions

On-demand ai solutions

Install App

Reveal: Customer Data & NPS

$299 / Month

8.2

64 Reviews

Claim Offer

Turn one-time buyers into lifetime customers Show more

Reveal: Customer Data & NPS by Omniconvert is a powerful tool designed to fuel growth through customer acquisition, retention, and loyalty. This app is perfect for businesses looking to experiment with and refine their business models or seeking an advanced eCommerce strategy to meet their goals efficiently. It allows you to enhance performance and focus on key metrics, thereby optimizing time management and decision-making. Key features include a Dynamic Audience Builder, which enhances Meta and Google ad campaigns using RFM (Recency, Frequency, Monetary) analysis. It also offers RFM Customer Segmentation to identify and tailor strategies for both top-performing and underperforming clients. Additionally, the Automated NPS tool provides real-time alerts and sophisticated data to improve the customer journey. Buying Habits reports and Advanced Reporting help businesses focus on product SKUs and customer-centric metrics that drive performance and growth.

Show less

Advanced reporting

Dynamic audience builder

Rfm customer segmentation

Automated nps tool

Buying habits reports

Install App

Club of Merchants

8.2

2 Reviews

Claim Offer

Connect, collaborate, and grow with fellow merchants in your dashboard. Show more

Club of Merchants is a dedicated community platform for merchants, seamlessly integrated into your admin dashboard for easy access. It's a space where you can post questions, get answers, and provide support to fellow merchants without the interference of agencies or freelancers promoting their services. You can get paired with other merchants based on specific criteria such as revenue bracket, the markets you operate in, your store's languages, the features you use, and the type of products you sell. This tailored pairing facilitates meaningful collaborations and fosters mutual improvement among peers. Club of Merchants emphasizes genuine peer-to-peer interaction with no spam, ads, or self-promotion, ensuring a distraction-free environment for exchanging knowledge. Beyond the virtual interactions, the platform also organizes online and in-person events, meetups, and workshops to further enhance learning and networking opportunities. A hassle-free setup ensures that you’re able to connect with the community right from where you work.

Show less

Integrated dashboard

Community collaboration

Peer networking

Custom pairings

Knowledge exchange

Industry grouping

Install App

Supreme Forms

$7.99-$14.99 / Month

Claim Offer

Seamlessly build and manage custom Shopify forms with Supreme Forms. Show more

Supreme Forms is a highly versatile form builder designed specifically for Shopify, utilizing app extensions to ensure smooth integration with your store. This app empowers users to effortlessly create a variety of forms, such as contact forms, wholesale applications, surveys, and custom product forms, all crafted to enhance your brand's presence with responsive, visually appealing designs. With a user-friendly drag-and-drop interface, you can quickly build forms without any coding knowledge. Supreme Forms can be seamlessly placed anywhere in your store using App Blocks or Shopify Theme integration, ensuring flexibility and convenience. Customize the forms to match your brand identity by selecting custom colors, fonts, and layouts, which allows for a consistent and professional appearance across your site. Ideal for capturing leads and engaging with visitors, Supreme Forms supports diverse use cases including product inquiries, quote requests, sign-ups, and feedback collection.

Show less

Lead capture

Drag & drop

Custom styling

Visual interface

Integration anywhere

Install App

Chaport: Live chat & Chatbot

$39-$129 / Month

Claim Offer

Streamline Shopify communications with multi-channel live chat and chatbot automation. Show more

Chaport: Live chat & Chatbot is a comprehensive customer communication tool specifically designed for Shopify store owners. The app enables businesses to provide seamless multi-channel support across platforms like live chat, email, Facebook, Instagram, Telegram, and Viber. To enhance efficiency, it integrates chatbots that automate routine communications, offering a 24/7 support mechanism that can assist in lead generation and customer engagement. With intelligent triggers, it facilitates offering proactive help or discounts, recovering abandoned carts, and driving more sales. Chaport also empowers personalized customer support by granting access to vital visitor information and order details. For increased productivity, it includes features like saved replies, chat routing, internal notes, and tracking of visitor behavior. Additionally, the app allows creation of an FAQ knowledge base to automatically suggest relevant articles during chats, further improving customer experience.

Show less

Visitor tracking

Knowledge base

Automated support

Real-time assistance

Multi-channel inbox

Install App

yayloh | Returns & Exchanges

$90-$490 / Month

8.2

12 Reviews

Claim Offer

Save your team hours of work and improve customer experience. Show more

Yayloh | Returns & Exchanges is a seamless app designed to streamline and enhance the returns and exchanges process for online retailers. With a user-friendly interface, the app allows businesses to manage return requests efficiently, reducing operational hassles and enhancing customer satisfaction. Its real-time tracking feature ensures transparency, enabling customers to monitor the status of their returns every step of the way. Yayloh also provides insightful analytics, helping retailers identify patterns and optimize their returns policies. By automating routine tasks and simplifying communication, it reduces manual workload, allowing retailers to focus on core business areas. Overall, Yayloh is dedicated to transforming returns and exchanges into positive experiences for both retailers and their customers.

Show less

User-friendly interface

Return automation

Customer lifetime value

Exchange handling

Time efficiency

Install App

Neuralens AI Sales Chatbot

$129-$449 / Month

Claim Offer

AI Sales Chatbot: 24/7 Support, Boost Sales and Customer Experience Show more

Neuralens AI Sales Chatbot is your ultimate solution for maximizing sales efficiency during high-demand periods like Black Friday and Cyber Monday. This AI-driven chatbot functions as a knowledgeable virtual salesman, available 24/7 to guide customers through their shopping journey. It seamlessly handles customer inquiries, resolves FAQs, and assists in finding the perfect product by providing tailored recommendations and comprehensive product comparisons. Neuralens AI enriches product data and images to ensure a deep understanding of your inventory, acting as an AI Product Expert. Customers can even upload images to find matching or similar products, enhancing their shopping experience. The chatbot is continuously trained on your company's unique policies and brand standards, ensuring it always remains current and aligned with your brand voice. When complex issues arise, it smoothly transitions interactions to live chat support, maintaining high customer satisfaction levels.

Show less

Product recommendations

Order tracking

Image-based search

24/7 product support

Resolve faqs

Live chat handoff

Install App

OAppS SMS Marketing

$39 / Month

Claim Offer

Must-have all-in-one SMS Marketing App for every merchant. Show more

OAppS SMS Marketing revolutionizes your marketing strategy by seamlessly integrating SMS, MMS, and Facebook Messenger into a comprehensive E-commerce Marketing Hub. This app empowers businesses to manage multiple communication channels effortlessly, enhancing customer engagement and maximizing brand reach. With features like segmented SMS campaigns, personalized templates, and real-time conversational SMS, your marketing efforts become more targeted and impactful. Automated SMS interactions ensure timely customer engagement, while a unified inbox centralizes all communications for efficient management. This tool not only drives conversions but also builds lasting brand loyalty by fostering meaningful connections with your audience. Step up your marketing game today with OAppS and discover the power of unified multichannel marketing!

Show less

Sms automation

Multi-channel messaging

Unified inbox

Targeted sms campaigns

Conversational sms

Personalised sms templates

Install App

AI Talk: Sales Chatbot

$29.9-$99.9 / Month

Claim Offer

AI chat assists shoppers finding products; automates service orders.

Install App

SiteAgent

$1175-$375 / Month

8.2

1 Reviews

Claim Offer

AI chat + voice with deep insights, all in one Show more

SiteAgent is an innovative voice assistant designed to elevate your Shopify store by transforming how visitors interact with your platform. Unlike traditional AI chatbots, SiteAgent provides a distinct and engaging experience through natural voice communication, allowing customers to navigate your store with ease. This intuitive interaction enables effortless product discovery, guiding visitors through categories and product pages seamlessly. By facilitating a personalized shopping journey, SiteAgent not only enhances customer satisfaction but also boosts the likelihood of increased sales. It ensures smart cart management, enabling customers to add items effortlessly for a streamlined checkout process. Furthermore, SiteAgent is designed to coexist with your existing customer service chatbots, ensuring compatibility and enhancing your store's overall functionality. Embrace SiteAgent to offer a cutting-edge, personalized shopping experience that truly sets your Shopify store apart from the competition.

Show less

Product discovery

Cart management

Voice interaction

Site navigation

Compatibility

Install App

Wing

8.2

3 Reviews

Claim Offer

Logistics and shipping solution for e-merchants Show more

Wing is a comprehensive SaaS platform designed to simplify eCommerce shipping management for merchants. With just a few clicks, you can oversee every stage of the shipping process, from collection to delivery, all in one place. The app provides features like scheduled or on-demand multi-carrier collections, tailored packaging options, and real-time tracking for seamless logistics management. It also simplifies label printing across multiple carriers, ensuring efficiency and ease. Wing partners with a network of carriers, offering preferential rates to optimize your shipping costs. Effortlessly manage returns and handle claims, ensuring a smooth experience for both you and your customers. With Wing, shipping your eCommerce packages has never been easier or more efficient.

Show less

Multi-carrier integration

Real-time tracking

Label printing

Planned collection

On-demand pickup

Optimized packaging

Install App

LiveSupporti ‑ Live Chat

$5-$48 / Month

6.9

5 Reviews

Claim Offer

Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.

Show less

Customizable branding

Multilingual support

Ticketing system

Real-time monitoring

Shopify cart view

Install App

Nerdy Form Builder

$4.99-$6.99 / Month

8

18 Reviews

Claim Offer

Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.

Show less

Conditional logic

Customizable forms

Email notifications

File uploads

Multistep forms

Pop-up forms

Install App

Census: Customer Surveys

$25-$50 / Month

8.2

23 Reviews

Claim Offer

Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.

Show less

Segmentation options

Rule-based questions

Ai-powered dashboard

Actionable recommendations

Attribution insights

Brand sentiment analysis

Install App

Customore

$5-$250 / Month

Claim Offer

24/7 AI chat support app enhancing engagement and driving sales efficiently. Show more

Customore is an advanced customer support application designed to enhance user engagement and boost sales conversions by providing instant answers to customer inquiries 24/7. The app offers deep analytics and insights into chat performance and user interactions, helping businesses identify trending conversation topics and optimize their customer service strategies. With its fully customizable widget, businesses can precisely control the visibility and behavior of the chat interface, ensuring seamless alignment with brand identity. Customore's AI adapts dynamically to the context of web pages and accurately interprets customer intent, thanks to its advanced rule configurations. This allows for a personalized interaction experience that meets specific customer needs in real-time. Overall, Customore is a robust tool for businesses looking to improve customer satisfaction and drive revenue growth through intelligent, responsive chat support.

Show less

Customizable widget

Deep analytics

Ai-powered conversations

Dynamic ai behavior

Install App

Pickupp: On‑Demand Delivery

7.1

6 Reviews

Claim Offer

Power your shop with our seamless delivery solution Show more

Pickupp: On-Demand Delivery is a reliable and efficient app designed to ensure your delivery needs are met with ease and peace of mind. With GPS real-time tracking, you can monitor your parcel's location and estimated arrival time around the clock, offering transparency and convenience. The app provides instant, upfront quotes for deliveries, allowing you to budget effectively before committing to a payment. Supported by a 24/7 online customer service team, any queries or concerns you might have are promptly addressed by smart assistants. The quality of your delivery is secured by rigorously vetted delivery agents, who are subject to background checks and a scoring system to guarantee exceptional service. Whether you require same-day, next-day, or international deliveries, Pickupp streamlines the process with its digitalized platform. This includes features like order status monitoring, history viewing, and report generation, all complemented by real-time tracking and automatic SMS notifications for a seamless delivery experience.

Show less

Order status monitoring

Gps real-time tracking

Instant quote

Delivery agent quality

Auto sms notification

Install App

Troquecommerce

2 Reviews

Claim Offer

Automatizamos trocas e devoluções para seu e-commerce. Show more

Troquecommerce é um aplicativo inovador que automatiza e simplifica os processos de trocas e devoluções, aprimorando significativamente o pós-venda com seus clientes. Com sistemas automatizados, o app aumenta a taxa de recompra, economizando tempo e reduzindo custos operacionais. Ele está integrado com os meios de envio mais econômicos do Brasil, oferecendo soluções de logística reversa que minimizam os custos associados às devoluções. Além disso, possui uma central de trocas disponível 24 horas por dia, facilitando a experiência dos usuários. Troquecommerce também permite a automação da validação dos prazos de trocas e o acompanhamento detalhado dos rastreamentos de logística reversa. Com um simples clique, os lojistas podem gerar vales-compras, tornando o processo de gestão de trocas ainda mais eficiente e prático.

Show less

Issue store credits

Automate returns

Automate exchanges

Post-sale improvement

Increase re-purchase

Reverse logistics tracking

Install App

Makkpress ‑ Product Validator

$4.49 / Month

Claim Offer

Postal/ZIP code Serviceability Validator | Customer Query area Show more

Makkpress ‑ Product Validator is a robust app designed to streamline and enhance the accuracy of product data on your e-commerce platform. This app meticulously scans and validates product information, ensuring that all data is consistent, complete, and error-free, thereby boosting customer confidence and reducing return rates. With its intuitive interface, Makkpress ‑ Product Validator makes it easy for online retailers to identify and rectify discrepancies or missing data in product listings. The app supports a wide range of product attributes, including prices, descriptions, SKUs, and images, ensuring that your inventory is always up to date and correctly represented. Furthermore, it integrates seamlessly with various e-commerce platforms to provide real-time validation and updates, facilitating swift and efficient product management. By using Makkpress ‑ Product Validator, businesses can save time on manual checks and focus more on sales and customer engagement, ultimately leading to improved operational efficiency and increased revenue.

Show less

Serviceability check

Postal validation

Customer inquiries

Location-based queries

Install App

Order Tracking & Chatbot

Claim Offer

Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.

Show less

Real-time order tracking

Chat widget integration

Return requests handling

Dispute management

Install App

Shopify support apps

Related Categories

Price

Based on reviews

Other Categories

Related Blog

Showing 1100 to 1120 of 1216 Apps

Fullcourt

Cavalry

Reveal: Customer Data & NPS

Club of Merchants

Supreme Forms

Chaport: Live chat & Chatbot

yayloh | Returns & Exchanges

Neuralens AI Sales Chatbot

OAppS SMS Marketing

AI Talk: Sales Chatbot

SiteAgent

Wing

LiveSupporti ‑ Live Chat

Nerdy Form Builder

Census: Customer Surveys

Customore

Pickupp: On‑Demand Delivery

Troquecommerce

Makkpress ‑ Product Validator

Order Tracking & Chatbot

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?