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Showing 1120 to 1140 of 1335 Apps
  • $29 / Month
  • Free Plan Available
  • 14 Days Free Trial

Order Tracking, Support, Product Discovery Show more

ASG ‑ Ecommerce AI Chatbot, also known as AIShopGenie, is a groundbreaking tool designed to revolutionize the eCommerce experience. It provides 24/7 customer support, enabling users to track orders, escalate issues, and search for products seamlessly right within the chat interface. This chatbot is expertly integrated with major eCommerce platforms, ensuring smooth and efficient shopping processes. AIShopGenie enhances customer journeys by utilizing its deep understanding of the site and offering personalized experiences that delight users. Its AI-based product search functionality aids customers in finding exactly what they need while capturing leads and fostering brand loyalty with domain expertise. Experience the transformative power of AIShopGenie and elevate your online shopping today.
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Order tracking
Lead capture
Tailored experiences
Round-the-clock support
In-bot product search
  • $19-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial

Automate sales and support with AI-driven WhatsApp tools for merchants. Show more

M360 WhatsApp Automation+Chat is a powerful tool for merchants looking to streamline their sales, support, and marketing efforts. Designed to tackle common e-commerce challenges, it helps businesses recover lost sales by sending timely WhatsApp reminders for abandoned carts. The app allows merchants to sync their catalogs seamlessly, enabling a smooth WhatsApp shopping experience where customers can place orders directly through chat. Real-time order tracking is facilitated via WhatsApp messages, keeping customers informed at every stage of their purchase. The platform also features AI-driven chatbots to automate customer interactions, reducing manual workload and enhancing customer engagement. With its ability to consolidate all customer chats into a single inbox, teams can manage communications more efficiently. Additionally, businesses can schedule and send personalized broadcasts and alerts via WhatsApp, optimizing customer retention and loyalty.
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Abandoned cart recovery
Conversational commerce
Real-time order updates
Scheduled offers
Personalized broadcasts
Catalog syncing
  • $10 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New

"Transform Shopify into interactive community, boosting engagement and customer loyalty."

  • $1 / Month
  • Free Plan Available
  • 7 Days Free Trial

Enhance Shopify support with AI-powered, multilingual, instant, and accurate responses. Show more

ChatPilot AI is an advanced tool designed specifically for Shopify merchants to elevate their customer support experience. By leveraging intelligent AI, it provides instant and precise answers to customer inquiries based on your store's data, including products, inventory, and policies. This smart chat widget not only reduces the workload on support staff but also significantly boosts customer engagement. Its seamless integration with your Shopify store ensures that customers have a smooth interaction, finding what they need quickly and efficiently. Enhanced with multilingual support, ChatPilot AI facilitates effective communication with customers around the globe, streamlining store management and fostering increased sales. As a result, merchants can focus more on their business growth while ChatPilot AI handles the intricacies of customer interactions.
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Multilingual support
Integrates seamlessly
Enhances engagement
Instant ai responses
Reduces support workload
  • $9-$25 / Month
  • Free Plan Available
3 Reviews

Build a beautiful FAQ quickly and easily! Show more

SlimFAQ simplifies the process of creating and managing FAQs for your websites. With its user-friendly interface, you can effortlessly craft multiple FAQs and integrate them with popular platforms like Shopify, WordPress, and Intercom. Integration is seamless, requiring only a simple code snippet, and you can personalize each FAQ with your own domain and logo to align with your brand’s identity. The app is compatible with both iOS and Android native applications, ensuring that FAQs are accessible across all devices. For developers, SlimFAQ offers a robust API, providing flexibility to integrate FAQs into any product or platform. Additional features include contact form integration and Intercom connectivity, enhancing user engagement and customer support. Whether you're a small business or a large enterprise, SlimFAQ makes managing FAQs quick, easy, and customizable.
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Brand customization
Platform integration
Quick faq creation
Multiple faq support
Ios and android compatibility
  • $9.99-$19.99 / Month
  • Free Plan Available
  • 15 Days Free Trial

Create stunning Shopify forms and popups effortlessly with UpForm's drag-and-drop builder.

  • $7.99 / Month
  • 2 Days Free Trial
(2.7/5)
4 Reviews

Tracking set on autopilot Show more

Tracking Genie is a transformative app designed to enhance the delivery experience by turning customer frustration into satisfaction. It provides customers with seamless order tracking without the hassle of managing real tracking numbers. By automatically generating estimated delivery dates, Tracking Genie ensures that customers always know when to expect their package, reducing anxiety and improving user satisfaction. The app significantly cuts down on customer service inquiries and email overload by preemptively answering delivery-related questions. With its easy-to-use interface, businesses can set estimated delivery times once and forget about constant updates. Furthermore, Tracking Genie offers customization features that allow you to tailor the order lookup page according to your brand's colors and languages, ensuring a consistent and pleasant customer experience throughout. Say goodbye to confusing tracking numbers and hello to simplified, efficient delivery tracking with Tracking Genie.
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Order tracking
Estimated delivery dates
Custom order lookup
  • $29-$899 / Month
  • 14 Days Free Trial
7.4
176 Reviews

Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.
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Push notifications
Automations
Order management
Ai chatbots
Content generation
Unified inbox
  • $11-$89 / Month
  • Free Plan Available
6.6
87 Reviews

Shipping label, Shipping workflow, Order management dashboard Show more

AfterShip Shipping + Labels is a versatile, web-based multi-carrier shipping platform designed to streamline your domestic and international shipping operations across over 100 carriers. The app empowers you to take full control of order fulfillment and shipping processes, from establishing carrier accounts and calculating shipping rates to generating discounted labels and validating addresses globally. By offering multiple shipping options at checkout, it helps reduce cart abandonment by allowing customers to select the fastest and most cost-effective delivery method. The centralized dashboard syncs and manages orders effectively, ensuring seamless order fulfillment. The platform also provides advanced shipping automation rules for swift and error-free processing. Additionally, for international shipments, AfterShip Shipping + Labels offers pre-filled commercial invoices and customs documents, saving you time and minimizing inaccuracies.
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Centralized dashboard
Order management
Multi-carrier platform
Address validation
Commercial invoices
Shipping rate calculation
  • $25-$199 / Month
  • 14 Days Free Trial
8.2
2 Reviews

ChatGPT powered AI Sales Assistant that boosts sales 24/7 Show more

Bexy AI: ChatGPT Sales Chatbot is a powerful sales assistant designed to enhance the online shopping experience by engaging visitors 24/7. By proactively interacting with customers at key moments, Bexy AI effectively identifies their needs and assists in sales and support, reducing common issues like friction, objections, and refunds. The app boosts conversion rates through smart product recommendations, upselling, and cross-selling strategies. Its simple plug-and-play setup ensures seamless integration, allowing you to tailor the chatbot to match your brand's unique voice and style. With support for over 100 languages, Bexy AI delivers a premium shopping experience worldwide, significantly increasing average order values (AOV). Additionally, the chatbot leverages behavioral AI to minimize cart abandonment and conversational AI to handle both sales and customer inquiries efficiently. Bexy AI is automatically updated with your store's latest product offerings and can be custom-trained for enhanced brand alignment and knowledge.
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Product recommendations
Upselling & cross-selling
Proactive engagement
24/7 availability
100+ languages
Conversational ai
  • $100-$400 / Month
  • Free Plan Available
  • 14 Days Free Trial
1 Reviews

Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.
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Customizable surveys
Data export
Unlimited responses
Create surveys
Response segmentation
  • Free Plan Available
8.2
1 Reviews

Otomatikleştirilmiş iade yönetimiyle müşteri memnuniyetini ve gelirinizi artırın.

Automated returns
Customer portal
Workflow optimization
Shipping label automation
Status updates
Return reason management
  • $300-$800 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
2 Reviews

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.
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Order tracking automation
Customer insights
Crm integrations
Api integrations
Returns automation
Automate support workflows

ECサイトにお試し機能を実装するサービスです。実物が見られない不安を解消することで、購入体験を向上します。 Show more

Recustomer 自宅で試着 is an innovative app that facilitates a try-before-you-buy shopping experience on your own e-commerce site. Customers can easily order items for trial, gaining the confidence to make informed purchasing decisions from the comfort of their homes. The app streamlines the entire try-on process by offering robust support for merchants, particularly in handling returns after the trial period. It includes features like a dedicated "Try-On" button for select items, making the service incredibly user-friendly. After trying the products, users can effortlessly process returns or complete their purchases, ensuring a seamless transition between trial and decision-making. The app also sets clear guidelines for return deadlines, helping manage expectations and logistics effectively. Additionally, the warehouse inspection feature ensures that any returned items are thoroughly checked for damages, maintaining the integrity of the inventory.
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Trial orders
Return requests
Try-on button
Return deadline
Warehouse inspection
  • $23-$46 / Month
  • Free Plan Available
  • 14 Days Free Trial

"Streamline support with centralized complaint and query management for businesses." Show more

Lopaa AI is a powerful tool that enhances business customer support by streamlining complaint and query management. Through its integrated platform, customers can raise complaints using an intuitive chat feature and submit queries via email and WhatsApp, ensuring all interactions are easily accessible and organized. The app provides seamless tracking of these interactions and integrates smoothly with third-party CRM systems, allowing businesses to maintain efficient and reliable support channels. Users can benefit from an order tracking system and real-time chat capabilities, which include communication with both human agents and AI. With its focus on centralizing support, Lopaa AI is ideal for companies looking to improve customer satisfaction and optimize their support processes.
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Crm integration
Multichannel support
Complaint management
Query integration
Realtime chat
  • $4 / Month
  • 7 Days Free Trial
6.1
3 Reviews

Unlimited, customized contact forms to interact with customers Show more

ESC ‑ Contact Form Builder is a versatile app designed to give you full control over the contact forms on your online store. This user-friendly tool allows you to create an unlimited number of customized forms and position them anywhere on your site to seamlessly blend with your theme’s design, without the use of iFrames. Its auto-installer with a live editor feature lets you preview and fine-tune your forms in real-time, ensuring a perfect fit and functionality. The app empowers you to better understand and engage with your visitors through integrated analytics, offering valuable insights into visitor behavior and preferences. Additionally, it effortlessly connects with your marketing platforms, allowing you to integrate these forms throughout your store for enhanced communication and data collection. With ESC ‑ Contact Form Builder, you can optimize visitor interaction and tailor your marketing strategies effectively.
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Customizable forms
Theme integration
Analytics integration
Live editor
Unlimited forms
Embed anywhere
  • $10-$20 / Month
  • Free Plan Available
  • 5 Days Free Trial
8.2
3 Reviews

Stay ahead of shipping issues and enhance your tracking. Show more

AutoTrack is a powerful app designed to enhance the post-purchase experience by automating shipment tracking updates and providing merchants with a fully branded tracking page. This app ensures real-time notifications are sent to customers, significantly reducing manual follow-ups and easing the burden on customer service teams by minimizing inquiries regarding shipment status. With its seamless integration across a variety of carriers, AutoTrack simplifies shipment management, making it a valuable tool for merchants. In addition, the app offers insightful analytics to help improve delivery processes and boost overall customer satisfaction. AutoTrack also includes features like a dropshipping mode, allowing merchants to conceal specific keywords in tracking details for discretion. To further engage customers and potentially drive additional sales, the app enables personalized product recommendations during the tracking process.
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Personalized recommendations
Branded tracking page
Dropshipping mode
Real-time notifications
Seamless carrier integration
Analytics for insights

A spam free communication channel between brands and customers Show more

Benam Chat is an innovative communication tool designed to enhance business-customer interactions by enabling real-time engagement through voice and video calls directly from a chat widget. This platform allows businesses to provide personalized support across multiple channels without requiring a phone number, thus maintaining customer privacy. By integrating the chat widget into their systems, companies can elevate customer engagement and deliver prompt assistance, which significantly enhances the overall customer experience. Businesses can customize the chat interface to align with their brand identity, ensuring a cohesive and professional appearance. The ability to seamlessly transition from text-based interactions to audio and video calls offers a comprehensive solution for addressing customer queries dynamically. Benam Chat is optimal for businesses aiming to streamline communication while reinforcing customer trust and satisfaction.
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Real-time engagement
Multiple channels
Customisable widget
Voice/video calls
Personalised support
  • $9.99-$49.99 / Month
  • Free Plan Available
(3.4/5)
4 Reviews

Provide support and manage custom order proof with ease Show more

Follow Up - Proof Management is an intuitive app designed to streamline customer and proof management processes. It offers a real-time chat interface, enabling seamless engagement with users to collect vital information and upload order proofs efficiently. The app supports version control for all order files, ensuring precise tracking and management of custom orders from initial approval through to final delivery. Say goodbye to cold emails with its real-time order updates feature, directly accessible from your dashboard. The app additionally facilitates real-time customer communication through a chat widget, supporting various file types such as images and PDFs. Customizable email notifications keep customers informed of their order status, and invoices for additional customizations can be promptly issued. By simplifying order approvals and delivery, Follow Up - Proof Management enhances customer experience and operational efficiency.
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Real-time chat
Version control
Order updates
Send invoices
Upload proofs
Customer emails

Automated Whatsapp Verified Event Order Show more

Koala Plus is a cutting-edge app designed to enhance communication between Shopify merchants and their customers through the power of automated WhatsApp notifications. With Koala Plus, customers receive timely order confirmations immediately after making a purchase, providing peace of mind and transaction assurance. As their order progresses, the app sends real-time shipping updates, ensuring that customers are always in the loop regarding their delivery status. In cases of refunds or returns, Koala Plus promptly notifies customers, fostering transparency and trust. The app operates fully automated, streamlining communication without any manual intervention and ultimately saving merchants valuable time. All notifications are dispatched using a verified and trusted WhatsApp account, delivering reliable and official messages. To utilize Koala Plus, customers need to have a registered WhatsApp number, paving the way for seamless and direct interaction.
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Order confirmation
Refund notifications
Shipping updates
Fully automated
Verified account

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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