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SurveyFox: Email & SMS Surveys logo

SurveyFox: Email & SMS Surveys

Develop by Shopify

$100-$400

/ Month
Free plan available 14 Days Free Trial

Effortlessly gather product insights and feedback with ease.

Customizable surveys
Data export
Unlimited responses
Create surveys
Response segmentation

About SurveyFox: Email & SMS Surveys

Launched Sep 04, 2024

Categories

Built by Shopify

Address

7 Coronation Road, London, ENG, NW107PW, GB

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Post-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

SurveyFox is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

SurveyFox is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Send surveys via Email & SMS to boost response rates and reach more customers.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions

Pros

  • Customizable surveys: Allows merchants to tailor surveys to their specific needs
  • Displayed on thank you page: Ensures high visibility and timely feedback capture
  • Deeper insights: Provides better understanding of customer behavior
  • Supports feedback collection at key touchpoints: Identifies crucial moments for feedback
  • Response segmentation: Enables targeted response strategies
  • Data export: Facilitates detailed analysis through XLSX file exports
  • Unlimited responses: No limit on the number of survey responses that can be collected

Cons

  • Limited to thank you page: May not capture feedback from other parts of the customer journey
  • Dependency on manual export for analysis: May require extra steps for in-depth analysis

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