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8.2
SurveyFox: Email & SMS Surveys logo

SurveyFox: Email & SMS Surveys

Develop by Shopify

$100-$400

/ Month
Free plan available 14 Days Free Trial

Effortlessly gather product insights and feedback with ease.

Customizable surveys
Data export
Unlimited responses
Create surveys
Response segmentation
2 Reviews
8.2
Claim Offer
Install App

About SurveyFox: Email & SMS Surveys

Launched Sep 04, 2024

Categories

Survey

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Post-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

SurveyFox is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

SurveyFox is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Send surveys via Email & SMS to boost response rates and reach more customers.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions

Pros

  • Customizable surveys: Allows merchants to tailor surveys to their specific needs
  • Displayed on thank you page: Ensures high visibility and timely feedback capture
  • Deeper insights: Provides better understanding of customer behavior
  • Supports feedback collection at key touchpoints: Identifies crucial moments for feedback
  • Response segmentation: Enables targeted response strategies
  • Data export: Facilitates detailed analysis through XLSX file exports
  • Unlimited responses: No limit on the number of survey responses that can be collected

Cons

  • Limited to thank you page: May not capture feedback from other parts of the customer journey
  • Dependency on manual export for analysis: May require extra steps for in-depth analysis

Top Helpful Reviews

SoleStyler

Jun 06, 2025  on Shopify

SurveyFox made post-purchase surveys so easy to set up—no coding needed! Love how fast and smooth it runs

Alfabric

Jun 02, 2025  on Shopify

The AI analytics gave us powerful insights we never had before. It’s like having a data team in-app!

Juice Bloom

Jun 01, 2025  on Shopify

SurveyFox helped us understand customer pain points fast. The insights are driving real improvements.

QuickFix Kitchen

May 31, 2025  on Shopify

We added SurveyFox mainly for checkout surveys but ended up using the email ones too. The UI is clean, and it’s not bloated with stuff we don’t need.

Zarqaa Jewels

May 31, 2025  on Shopify

We’ve tried a few survey tools but this one fits right into our Shopify setup without much fuss. Checkout surveys gave us insights we now use in ads too

DecoFiesta

May 29, 2025  on Shopify

UI is clean, which I appreciate. Took a few minutes to figure things out, but nothing too complex. Support got back to me within a couple of hours — no complaints.

Fanatic Air

May 29, 2025  on Shopify

Interface is simple, which helps. We weren’t looking for a complicated survey tool, just wanted to ask one or two things at checkout — it works well for that.

Seraphina Style

May 28, 2025  on Shopify

Fast support, lots of possible modifications and information. All i was looking for plus much more!

Softline

May 28, 2025  on Shopify

Post-purchase SMS feedback helped us catch a delivery issue we wouldn’t have known about otherwise. It’s been a helpful safety net.

GravHold

May 26, 2025  on Shopify

The email survey after delivery helped us spot a packaging issue we had missed. Fixed it fast. Worth it just for that alone

Key Features

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