LoudHippo Post Purchase Survey

Develop by Shopify

$19-$99

/ Month

14 Days Free Trial

Accurate attribution for Facebook, Insta, TikTok & Influencers

Data integration

Post-purchase survey

Attribution analytics

Custom survey questions

High response rates

Order value analysis

Online and in-store

About LoudHippo Post Purchase Survey

Launched Jan 29, 2023

Built by Shopify

Address

Austin, TX, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Add a 'How did you hear about us?' survey to your order status page for better attribution analytics

Build a complete picture of attribution and understand exactly where/who each order is coming from. Using pixels alone for marketing attribution is only telling half-truths. Fill in the gaps with analytics fuelled by ground truth—your customers. With HDYHAU post-purchase attribution surveys, you can confidently invest in hard-to-track channels like TikTok, Facebook, Instagram and influencer marketing.

Start with our pre-built attribution survey or add your own questions like NPS
Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
View results against order value to uncover the most valuable channels
Use your data anywhere, incl. Shopify Flows, Klaviyo, Google Analytics & Sheets

Pros

Provides accurate attribution for Facebook, Instagram, TikTok, and Influencer marketing
Fills in gaps left by pixel-based attribution by using customer-provided data
Helps marketers invest confidently in hard-to-track channels
Offers a pre-built attribution survey to get users started quickly
Allows customization by enabling users to add their own questions to the survey
Achieves high response rates through a user-friendly, one-click design on the order status page
Enables users to view survey results against order value to identify the most valuable channels
Supports both online and in-store surveys via Shopify POS
Integration with various platforms such as Shopify Flows, Klaviyo, Google Analytics, and Google Sheets

Cons

Only available on Shopify, limiting usability for non-Shopify users
Dependent on customer response rates, which might vary and affect data reliability
Potential for survey fatigue among customers, especially frequent shoppers
Additional setup and customization might require some technical knowledge

Top Helpful Reviews

Arielle Shoshana

Jul 11, 2023 on Shopify

Really good customer service and intuitive UX. We asked for one change and it was implemented in several days. Tremendously impressed; highly recommended.

FoX Store

Jun 04, 2023 on Shopify

nice good useful o;sjkafnoeqrjingfpoiejnrfoierqnfoqierngo[igjrqoeihgoiqejrgiqerjqrjfrqiogjirqqerjiopiferjoirj

Ascent Refills

May 23, 2023 on Shopify

Great app! Very easy to use, modify questions and add new questions. Highly recommend getting this app if you want to know why your customers made a purchase.

The Party Box Company - Boxes of Awesome

Apr 18, 2023 on Shopify

Very impressed with the fast turnaround and support from the crew. Survey response rate seems good thus far and think it will be greatly beneficial to help with marketing spend decisions moving forward. Thankyou

Scrandie Beauty®

Mar 07, 2023 on Shopify

Great app. The questionnaire setup is super confusing, but the customer service was excellent. If they can update the way the setup is to be more straightforward that would be great.

Shifts

Feb 19, 2023 on Shopify

A super simple but powerful surveythat allows us to analyze the effectiveness of our TikTok, Facebook & Instagram ad campaigns accurately. Easily the best solution in the App store!