Tracking Genie

Develop by Shopify

$7.99

/ Month

2 Days Free Trial

Tracking set on autopilot

Order tracking

Estimated delivery dates

Custom order lookup

About Tracking Genie

Launched Aug 08, 2017

Built by Shopify

Address

525 N Tryon St Suite 1600, Charlotte, NC, 28202, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

TrackingGenie automatically provides estimated delivery dates, so customers know when to expect it.

TrackingGenie turns frustrated customers who are waiting for their delivery, into calm ones. Customers can now track their order at all times without you having to mess around with real tracking numbers. TrackingGenie truly fulfills your tracking wishes. TrackingGenie automatically provides estimated delivery dates on each order, so the customer can always know when to expect it. Prevents a flood of emails and support inquiries TrackingGenie magically eliminates massive amounts of customers as

Provide your customers with estimated deliveries. No More Chinese Tracking # .
Set the estimated delivery time only once and then never open it again.
Customize your order lookup page as much as you want. Colors, languages etc..

Pros

Turns frustrated customers into calm ones
Customers can track their order at all times
No need to mess around with real tracking numbers
Automatically provides estimated delivery dates on each order
Prevents a flood of emails and support inquiries
Eliminates massive amounts of customers' queries
Gets rid of Chinese Tracking Numbers
Set the estimated delivery time only once
Highly customizable order lookup page (colors, languages, etc)

Cons

Limited to estimated delivery dates; no real-time tracking
Might not integrate well with all shipping carriers
May require initial setup and customization efforts
Potential dependency on accurate estimated delivery dates

Top Helpful Reviews

Ambience Design

Apr 12, 2024 on Shopify

So far I haven't had any problems. But now the application doesn't work, the after-sales service doesn't respond and I can't do anything myself. When it works, there's nothing to worry about, but if there's a problem, it's a catastrophe.

Dr.Bright

Oct 09, 2022 on Shopify

Thank you very much for this application, it is great and very very useful for a website! I highly recommend it!

Sclayt

Apr 28, 2020 on Shopify

I had a problem with the tracking and the support helped me very quickly. I am waiting for the performance of the app with Customers.

Zebra Gadgets

Sep 05, 2019 on Shopify

whoever did this app is a GENIUS! All you have to do is to install it, and never ever touch tracking numbers again! AM happy i found it

Kitchenyha

Apr 11, 2018 on Shopify

The customer's can Now track threre orders on site , that save's my time responding to all these email's (where is my order) and no more chinese site's or tracking number needed , Oh what a great app .