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Showing 1160 to 1180 of 1829 Apps
  • $39-$69 / Month
  • Free Plan Available
  • 14 Days Free Trial

Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.
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نظام خدمة عملاء متكامل + تسويق عبر الواتساب Show more

Social Bot | سوشيال بوت is an innovative platform designed to automate customer service across all social media channels. By integrating with popular platforms like WhatsApp, Instagram, Messenger, Telegram, and email, Social Bot allows businesses to centralize their communication and manage interactions seamlessly. It offers unlimited contact connectivity, enabling businesses to expand their customer reach without restrictions. Social Bot also facilitates e-commerce integration with WhatsApp, providing features for sending order confirmations and addressing abandoned shopping carts. The app supports multiple social media accounts, enhancing its utility for businesses with diverse online presences. Furthermore, Social Bot assists in resolving shipping and cancellation issues and empowers businesses with automated WhatsApp marketing, all while aiming to improve the overall user experience.
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Shipping Protection Order Protection Shipping Insurance Route Show more

Guide Shipping Protection is an innovative app designed to streamline the shipping process by tackling common issues like lost, damaged, or stolen packages. Offering a seamless one-click protection option at checkout, this app transforms shipping woes into opportunities for enhanced customer satisfaction and added revenue. When a package encounters issues, Guide Shipping Protection swiftly resolves the problem by facilitating a repurchase directly from your website, ensuring a smooth experience for both the retailer and customer. With a strong focus on customer experience, the app aims to turn potential shipping setbacks into loyalty-building interactions. It also supports checkout extensibility, ensuring smooth integration and operation to boost order conversions while offering premium insurance against damage, theft, and chargebacks. Additionally, its approve-all-claims model ensures that full MSRP replacements are provided, adding new revenue streams for businesses. Guide Shipping Protection installs and uninstalls safely, with optimization for speed, making it a hassle-free addition to any e-commerce platform.
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  • $8.99-$69.99 / Month
  • 30 Days Free Trial
8.2
3 Reviews

Stop returns and retain revenue with Cashback Offers. Show more

Win-Win Returns is an innovative app designed to transform the typically negative experience of product returns into a positive interaction for both businesses and customers. By offering a special Cashback Offer when a return is requested, this app helps businesses retain revenue and reduce the volume of returns, all while keeping the customer relationship alive. The easy setup ensures that businesses can quickly start seeing immediate value with minimal hassle. Win-Win Returns goes beyond solving the issue of returns by enhancing customer happiness and loyalty through unique cashback incentives. Additionally, the app streamlines the returns process with features like automated request approvals and customizable rules, saving time and reducing the costs associated with returned inventory. Transform the way you handle returns today and create a truly win-win scenario for your brand and customers.
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A self-hosted cloud native generative AI solution. Show more

Gyata‑AI Sales & Support Chat is an innovative conversational AI chatbot tailored for ecommerce businesses, streamlining customer interactions and enhancing sales performance. With its 24/7 availability, Gyata AI efficiently manages customer inquiries and offers personalized product recommendations, helping to boost conversion rates. The app integrates seamlessly with Shopify, providing effortless product recommendations and improving the shopping experience. Users can train the chatbot using PDFs and website content, ensuring it is well-informed and efficient. It also offers real-time data insights into sales performance and customer interactions, allowing businesses to make informed decisions. Customizable design and tone features enable businesses to align the chatbot with their brand identity without needing any coding expertise. Additionally, Gyata AI provides real-time updates on order status, cart contents, pricing, and inventory, ensuring that customers have all the information they need to make purchasing decisions confidently.
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  • $5-$10 / Month
  • Free Plan Available
(2/5)
4 Reviews

Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.
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"Voice Bar: Enhance customer experience with easy, multilingual voice assistance." Show more

Voice Bar is a versatile app designed to enhance customer experience and engagement by providing a seamless voice assistant solution for merchants. It effectively addresses common customer inquiries, reducing the burden on support teams and improving overall service efficiency. The app is user-friendly, requiring no technical skills to set up, allowing merchants to customize aspects like voice, color, and the knowledge base to align with their brand. Users can select from four distinct voices and eight vibrant colors, offering a tailored experience that complements their store's aesthetics. Content integration is straightforward, with options to upload documents or paste text directly into the knowledge base. Voice Bar supports multiple languages, making it an ideal tool for businesses aiming to engage a global audience and provide instant, voice-assisted responses to their customer queries.
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AI adjudicates returns: approve, reject, or escalate with audit log.

Instant in-store chat boosts sales, trust, and reduces cart abandonment.

Identify and reduce profit loss from product returns efficiently.

  • $99 / Month
  • Free Plan Available
  • 14 Days Free Trial
2 Reviews

Deliver exceptional customer service and increase sales Show more

Atlasmic Live Chat & Helpdesk is an advanced customer service platform crafted specifically for rapidly expanding ecommerce businesses. This versatile solution is designed to empower both businesses and customers by offering intuitive self-service tools that enhance customer experiences while driving revenue growth. Atlasmic enables seamless interaction with site visitors through its live chat feature, allowing businesses to efficiently resolve issues and boost customer satisfaction. Even offline, the platform captures potential leads and queries through a comprehensive contact form. Additionally, Atlasmic provides insightful analytics with a tracking tool that reveals customers' browsing history and viewed products. Customers can effortlessly check their order status, thanks to the integrated order tracking tool. Best of all, businesses can get Atlasmic up and running on their Shopify store in less than a minute, making it an ideal choice for companies at every stage of growth.
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  • $19.99-$39.99 / Month
  • Free Plan Available

Streamline customer support with AI chatbots, live chat, and analytics.

  • $1 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.5/5)
3 Reviews

Create custom statuses & track them easily for your orders. Show more

The SC Easy Orders Status Manager is a versatile app designed to enhance the order management process for merchants who find default order statuses like "fulfilled" or "unfulfilled" insufficient for their unique business workflows. The app empowers merchants to create and manage custom order statuses, offering greater flexibility and control over their order processing. Additionally, merchants can notify customers through customized emails whenever there is a change in order status, ensuring clear and effective communication. The app also allows for designing and personalizing email templates to align with specific business needs. Users can easily add an Order Lookup/Tracking Page, enabling customers to track their orders using just the order number. Furthermore, a detailed status change and history log are maintained as order notes for transparency and record-keeping. The app supports the use of personalized SMTP settings, providing merchants the freedom to utilize their own email servers for sending notifications.
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  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
86 Reviews

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.
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24/7 AI chatbot boosts sales, handles support, and tracks orders effortlessly.

AI shopping agent boosting engagement and conversions on product pages.

AI bot that act like real salespeople improve conversion rate. Show more

SmartChat - Pro AI Seller Bot is an innovative app that leverages the advanced capabilities of ChatGPT to enhance online sales and customer interaction. This AI-powered sales bot actively engages store visitors by highlighting product features, suggesting applicable scenarios for use, and informing them about promotional discounts, all in multiple languages to cater to a global audience. In addition to pre-sale interactions, SmartChat excels as an after-sales service assistant, efficiently handling various post-purchase inquiries with human-like accuracy, ensuring that customers feel understood and valued. The bot's intelligent design and language processing skills ensure that interactions are seamless and indistinguishable from those with a human representative. Furthermore, SmartChat helps boost sales by prompting users to purchase items left in their cart, thus reducing cart abandonment rates. Setting up the app requires no complex configurations—simply install and it's ready to start optimizing your online store experience immediately.
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  • $1175-$375 / Month
  • Free Plan Available
8.2
28 Reviews

AI chat + voice with deep insights, all in one Show more

SiteAgent is an innovative voice assistant designed to elevate your Shopify store by transforming how visitors interact with your platform. Unlike traditional AI chatbots, SiteAgent provides a distinct and engaging experience through natural voice communication, allowing customers to navigate your store with ease. This intuitive interaction enables effortless product discovery, guiding visitors through categories and product pages seamlessly. By facilitating a personalized shopping journey, SiteAgent not only enhances customer satisfaction but also boosts the likelihood of increased sales. It ensures smart cart management, enabling customers to add items effortlessly for a streamlined checkout process. Furthermore, SiteAgent is designed to coexist with your existing customer service chatbots, ensuring compatibility and enhancing your store's overall functionality. Embrace SiteAgent to offer a cutting-edge, personalized shopping experience that truly sets your Shopify store apart from the competition.
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  • $9.99-$99 / Month
  • 14 Days Free Trial
6.6
6 Reviews

Automate customer WhatsApp messages and fulfillment updates. Show more

Orra WhatsApp Notifications is a powerful app designed to streamline customer communication by leveraging WhatsApp's popular platform. By connecting your phone through a simple QR code, you can automate the process of sending instant notifications to your customers as soon as they place an order. The app ensures your customers are always in the loop with real-time updates, sending automated messages at each stage of the order fulfillment process. This seamless integration not only boosts transparency but also enhances customer satisfaction by keeping them informed every step of the way. Furthermore, Orra allows you to tailor each message to reflect your brand’s unique voice, ensuring consistent branding throughout the customer journey. Simplify your communication strategy and enhance customer experience with Orra’s efficient, automated messaging system.
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Automate and customize your store's dynamic shipping policies instantly.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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