WBL ‑ Q&A Pro

Develop by Shopify

$10

/ Month

Free plan available 7 Days Free Trial

Enhance customer engagement with interactive Q&A on product pages.

Email notifications

Admin panel management

Interactive q&a

Public answer display

Question moderation

About WBL ‑ Q&A Pro

Launched Apr 16, 2025

Built by Shopify

Address

Jefferson, GA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Let customers ask questions and get answers to enhance engagement and sales.

WBL - Q&A Pro allows customers to ask questions directly on product pages, helping merchants provide quick and accurate answers. This improves customer engagement and builds trust by addressing concerns before purchase. Merchants can manage and respond to questions from the admin panel, display helpful answers publicly, and reduce repetitive inquiries. Ideal for stores with detailed or customizable products, this app makes shopping more interactive and informative.

Allow customers to ask questions on product pages
Manage and respond to questions from the admin panel
Display answered questions publicly to inform other shoppers
Enable email notifications for new questions and answers
Moderate and approve questions before they go live

Pros

Enhances customer engagement by allowing direct questions on product pages.
Helps build customer trust by providing quick and accurate answers.
Reduces repetitive inquiries by displaying answered questions publicly.
Ideal for stores with detailed or customizable products, making shopping more interactive.
Merchants can manage and respond to questions easily from the admin panel.
Email notifications for new questions and answers keep merchants informed.
Moderation feature allows merchants to approve questions before they go live, ensuring quality control.

Cons

Potential for misuse if questions are not properly moderated.
May require additional resources to manage and respond to a high volume of questions.
Answered questions might quickly become outdated if product details change frequently.
Email notifications may become overwhelming if not managed properly for busy stores.