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Returnly

Develop by Shopify

$29-$199

/ Month
90 Days Free Trial

AI-driven returns management for seamless Shopify transactions and effortless customer service.

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About Returnly

Launched May 20, 2026

Categories

Returns and exchanges

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

AI triages every return and auto-approves the safe ones — refunds, store credit & exchanges.

Returnly is AI-powered returns management for Shopify — returns, exchanges, refunds, and store credit from one queue. Every request is read by AI before you see it: the reason, the item, the order context. You get a recommendation, a confidence score, and a draft reply. Approve, deny, refund, or issue native Shopify store credit in one click — real Admin API mutations, no copy-paste between tabs. Auto-approval rules resolve the safe ones automatically. Branded self-service return portal.

Returnly is AI-powered returns management for Shopify — returns, exchanges, refunds, and store credit from one queue. Every request is read by AI before you see it: the reason, the item, the order context. You get a recommendation, a confidence score, and a draft reply. Approve, deny, refund, or issue native Shopify store credit in one click — real Admin API mutations, no copy-paste between tabs. Auto-approval rules resolve the safe ones automatically. Branded self-service return portal. more
  • AI classifies every return with risk score, category, reasoning, confidence
  • One-click refunds, native Shopify store credit, or exchange draft orders
  • Auto-approval rules with merchant-defined caps on value, item count, reasons

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