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Order Genie

Develop by Shopify

$9-$49

/ Month
Free plan available

AI chatbot for instant FAQs, order tracking, and seamless customer support.

About Order Genie

Launched Dec 05, 2025

Categories

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Introduction Video

Description

AI chatbot: real-time order tracking & FAQ answers. Easy, friendly support & happier customers.

Enhance your store’s customer support with an AI chatbot that instantly answers FAQs, tracks orders in real time, and connects customers to you when needed. Merchants can upload their own files to build a custom knowledge base. View chat activity and performance metrics from a clear analytics dashboard—helping you resolve issues faster and keep customers happy with less effort.

Enhance your store’s customer support with an AI chatbot that instantly answers FAQs, tracks orders in real time, and connects customers to you when needed. Merchants can upload their own files to build a custom knowledge base. View chat activity and performance metrics from a clear analytics dashboard—helping you resolve issues faster and keep customers happy with less effort. more
  • Track orders in real time using order number or email.
  • Answer FAQs using your uploaded knowledge base.
  • Easy support ticket to handle by merchants.

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