What ReturnSense does - Syncs your last 120 days of return data automatically on every visit - Separates returns in progress from completed and received returns - Identifies your most-returned SKUs so you know exactly which products have a problem - Surfaces the top reasons customers are returning — by keyword frequency from customer notes - Updates in real time via webhooks when new returns are created or updated

• Automatic return sync — no manual imports
• SKU-level return analytics with minimum threshold filtering
• Return reason keyword analysis from customer notes
• In Progress vs Closed vs Received breakdown
• Lightweight embedded app — no impact on storefront performance