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WhatsApp Shop, Support & Marketing via official WhatsApp API Show more

Hello24: WhatsApp Shop+Chatbot revolutionizes the way businesses conduct sales, marketing, and customer support by seamlessly integrating Shopify products with WhatsApp. This app allows you to quickly list all your products from your Shopify store and market them directly to customers through personalized product catalogs on WhatsApp. Not only does it provide a platform to showcase products, but it also helps businesses achieve outstanding ROI on marketing efforts by reaching large customer groups effectively. The app’s AI-powered chatbots automate customer support, significantly reducing associated costs and enhancing the customer experience. Additionally, Hello24 provides tools to auto-sync product inventory, images, descriptions, and other vital information, ensuring your WhatsApp listings are always up-to-date. It also includes smart features to recover abandoned carts with instant discounts, encouraging customers to complete their purchases. Overall, Hello24 empowers businesses to rapidly grow revenue and streamline operations using the familiar and widely used platform of WhatsApp.
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Customer engagement
Sales boosting
Whatsapp marketing
Product listing
Automated chatbots
  • $39-$299 / Month
  • Free Plan Available

AI assistant boosts sales with tailored suggestions and automated customer support. Show more

Laxi.AI is a powerful tool designed to elevate Shopify stores with a sophisticated AI assistant. By delving into your products and understanding customer behavior, it generates personalized product recommendations that enhance sales and boost conversion rates. This intelligent assistant also efficiently manages customer inquiries, providing immediate responses that help reduce support expenses while ensuring high customer satisfaction. Perfect for merchants looking to automate their customer engagement and optimize sales, Laxi.AI provides valuable insights through detailed data analytics. Its AI-driven conversation capabilities handle order and support inquiries seamlessly, offering a natural and user-friendly interaction. With Laxi.AI, store owners can effortlessly streamline operations and focus on scaling their business.
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Personalized recommendations
Insightful analytics
Automated customer support

"AI app answers questions, creates FAQs, enhances shopping experience." Show more

Zitrone AI Shopping Assistant is an innovative app designed to enhance the customer experience by providing instant answers to product-related questions directly on your store's product pages. Leveraging the power of artificial intelligence, Zitrone pulls from your store’s data and documents to deliver precise, customized responses that help customers make informed purchasing decisions quickly. The app is fully customizable, allowing it to align with your brand's voice and create a seamless, personalized shopping experience. This not only reduces friction during the buying process but also helps drive sales by ensuring customers have all the information they need at their fingertips. With its ability to automatically generate FAQs and integrate smoothly into product pages without the need for separate chat windows, Zitrone streamlines customer interactions. Additionally, you can further enrich the knowledge base by uploading more documents and gain insights into customer interests and concerns through chat history analysis.
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Seamless integration
Customizable responses
Customer insights
Instant answers
Faq generation
Knowledge base expansion
  • $2010-$999 / Month
  • Free Plan Available

Real-time order shipment tracking app Show more

Ozaz Tracking is an innovative app designed to transform order shipment tracking for Shopify merchants. By delivering real-time updates on shipment statuses, it removes the uncertainty and guesswork often associated with order management. This app enhances merchants' visibility into their logistics processes, leading to greater customer satisfaction and a reduction in support inquiries. Ideal for businesses handling seamless order volumes, Ozaz Tracking efficiently streamlines operations, saving both time and resources. Its seamless integration with Shopify ensures an easy setup, while automated status updates keep merchants informed at every stage. Ozaz Tracking is the perfect tool for businesses seeking to optimize their shipment tracking and improve overall operational efficiency.
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Seamless integration
Real-time shipment tracking
Automated status updates

Streamline refunds with easy store credit Show more

The Shopify Store Credit App is designed to streamline the refund process and enhance customer retention by offering flexible store credit options. This app allows merchants to effortlessly manage refunds, exchanges, and rewards through store credits, providing an engaging experience for their customers. Users can efficiently import existing store credit data using CSV files or the app's specialized API, simplifying the transition process. Standing out among competitors like Pabloo, CreditsYard, and FreshCredit, the Shopify Store Credit App boasts superior features that cater to diverse business needs. It also supports increased repeat business through cashback rewards and enables customers to preload their wallets by purchasing store credits in advance. With ongoing feature development, the app promises to adapt to evolving store credit requirements and enhance the Shopify experience for both merchants and customers.
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Refund store credit
Exchange rewards
Preload wallets
Bulk import credits
Csv/api migration
  • $9.99-$29.97 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
8 Reviews

AI sales and support enhancing customer engagement and streamlining shopping experience. Show more

AiLead: AI Sales & ChatBot is a sophisticated AI-driven solution tailored for online merchants, aimed at boosting sales performance and enhancing customer support. This app facilitates seamless real-time conversations with website visitors, providing immediate answers to queries related to store operations and guiding customers throughout their shopping journey. Designed to work with both international and local e-commerce platforms, AiLead effectively boosts customer engagement and simplifies the purchasing process. Key features include a 24/7 AI chatbot that responds to inquiries about products, shipping, and payments, and an AI sales assistant that suggests products and encourages purchase completion. The app supports multiple languages, allowing it to communicate with customers in their preferred language. Enhancements such as Automated Marketing and Growth Insights are on the horizon, with plans to offer personalized marketing offers and track user interactions to refine conversion strategies.
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Multi-language support
Automated marketing
Ai sales assistant
Growth insights
24/7 ai chatbot

Streamlined e-commerce returns using tech: no boxes, quick drop-offs.

Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.
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Shopify integration
Self-learning ai
Real-time answers
Multilingual responses
Backend conversation management
  • $5.99 / Month
  • 7 Days Free Trial
8.2
3 Reviews

Add accordion FAQ page with product questions and answers Show more

Product FAQ Page is a versatile Shopify app designed to enhance your online store by providing a well-structured FAQ section. By anticipating and addressing common customer questions, this tool helps eliminate purchase barriers, ultimately boosting sales and reducing inquiries to your Support Center. The app integrates an accordion feature, making it easy for customers to navigate and find answers quickly, improving their overall shopping experience. Its customizable design allows you to maintain a consistent brand aesthetic, aligning the FAQ section with your site's color scheme. Easy to install and configure, the Product FAQ Page app is an essential tool for proactive customer service, ensuring satisfaction and streamlining communication. With this app, you can focus on growing your business while ensuring customers have the information they need at their fingertips.
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Boost sales
Accordion faq page
Product questions
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
29 Reviews

Add FAQ page, product FAQs. Product tabs & accordion with ease Show more

Simesy FAQ & Tabs Accordion is a powerful tool designed to enhance your Shopify store by providing seamless FAQ management. This app allows you to create unlimited FAQs, ensuring all your customers' frequently asked questions are addressed. With a dedicated FAQ page, your customers can quickly find answers without needing additional assistance, improving their shopping experience. The app offers flexibility by allowing FAQs to be displayed on product pages, homepage, CMS pages, and collection pages, ensuring crucial information is always accessible. It automatically organizes product descriptions into tabs and accordions, requiring no coding skills and ensuring a clean and efficient layout. Moreover, the app is compatible with any Shopify theme and offers SEO-friendly features, including instant search capabilities, making it an essential tool for enhancing product visibility and customer support. Whether you're a new store owner or managing a large catalog, Simesy FAQ & Tabs Accordion simplifies FAQ management and boosts your store’s navigability.
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Instant search
Unlimited faqs
Dedicated faq page
Display faq anywhere
Auto-organize product description
Seo-friendly faq
  • $25 / Month
  • 3 Days Free Trial
(3/5)
2 Reviews

Support Your Customers & Close More Sales via Whatsapp Chats Show more

Chatinbox - Customer Happiness is a comprehensive chat management platform designed to streamline customer interactions across various channels. Recognizing the challenges businesses face in handling multiple communication apps, Chatinbox offers a unified solution to manage WhatsApp, Telegram, Facebook, and Instagram chats all from a single interface. This alleviates the need for juggling several applications, thereby enhancing efficiency and focus on customer engagement. With features like advanced analytics, businesses can track and analyze customer interactions, gaining valuable insights into their engagement strategies. Additionally, Chatinbox allows the assignment of specific chats to team members, ensuring personalized and timely responses. This platform is an indispensable tool for businesses aiming to elevate their customer service experience while optimizing internal workflow.
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Advanced analytics
Manage multiple chats
Assign chats
  • $5.99-$49.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
(4.6/5)
329 Reviews

Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.
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Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs

Seamless order tracking on your store with phone OTP Show more

TREX Parcel revolutionizes order tracking by eliminating the need for cumbersome email trails and redirecting to courier websites. Using only a phone number and an OTP, customers can access real-time tracking directly on your website, ensuring a seamless experience. The app enhances customer satisfaction with built-in support features and provides comprehensive data analytics on delivery times and common issues, highlighting areas for improvement. TREX Parcel’s customizable interface allows businesses to tailor the tracking appearance to match their brand, providing a consistent customer journey. By integrating effortlessly with existing customer support, it ensures prompt and personalized assistance, making order tracking not just efficient but stylish and customer-centric. Simplify the tracking process and put the focus back on your customers with TREX Parcel.
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Customizable appearance
Real-time tracking
Phone otp
Delivery time data
Issue analysis
In-app support

Boost agents' productivity by providing the orders' details Show more

Onepilot is a versatile Shopify application designed to streamline customer care outsourcing with simplicity and flexibility. It ensures a 100% human-driven, instant, and round-the-clock response to customer inquiries. By integrating Onepilot with Shopify, customer service agents gain direct access to order information and statuses via the Ticket Center, enhancing their ability to efficiently manage and resolve tickets. This application centralizes ticketing by allowing the resolution of tickets from all tools in one place. Additionally, Onepilot consolidates back-office, payment, and supplementary tools, providing a comprehensive resource hub for agents. To further empower agents, Onepilot offers access to knowledge bases and training courses, equipping them with the knowledge needed to provide exceptional customer support.
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24/7 support
Order details retrieval
Ticket processing integration
Unified ticket center
Access knowledge bases
  • $49-$179 / Month
  • 14 Days Free Trial
  • New

Klariqo: AI Voice Assistant - Instant support, auto-syncs data, customizable voice, 24/7.

  • $49-$999 / Month
  • 14 Days Free Trial
1 Reviews

24/7 AI: More Sales, Answer Queries, Personalize Visitor Chat Show more

RevoChat: AI Sales Chatbot is an innovative tool designed to revolutionize how businesses interact with their customers. This powerful app leverages advanced artificial intelligence to provide seamless, real-time communication that enhances customer engagement and streamlines the sales process. By automating routine inquiries and guiding customers through the sales funnel, RevoChat ensures a personalized experience that meets individual needs with precision. The app's predictive analytics and machine learning capabilities help businesses anticipate customer behavior, enabling proactive and targeted sales strategies. RevoChat integrates effortlessly with existing CRM systems, ensuring a smooth transition and easy management of customer interactions. Designed with a user-friendly interface, it offers companies of all sizes the ability to boost conversion rates, improve satisfaction, and ultimately increase revenue.
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24/7 availability
Increased sales
Query handling
Personalized interaction
  • $2.99-$9.99 / Month
  • 7 Days Free Trial

Use FAQs at any store page without creating a page for it. Show more

Cubexican‑faq is a versatile app designed to enhance the FAQ management experience for online store owners utilizing 2.0 theme app blocks. It empowers users to strategically place FAQs on any store page, offering greater flexibility compared to traditional single-page FAQs. This app allows full customization of FAQ styles, enabling unique designs that differentiate your store from competitors. With its built-in SEO Booster Extension, cubexican-faq helps improve search engine visibility by allowing the injection of crucial meta tags. The app also features responsive design themes and CSS customization options, ensuring seamless integration across devices. Users can leverage tools like click-ordering to spotlight popular questions and rich text integration to add depth to their content. Additionally, the app supports grouping FAQs using the TABs theme app block extension, enhancing the navigability and organization of information.
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Responsive design
Seo booster
Custom styles
Manage faqs
Dynamic designs
Theme app blocks
  • $9-$19 / Month
  • 14 Days Free Trial
1 Reviews

Easily keep customers updated with our order notification app. Show more

What'sAlert is a versatile app designed to enhance customer communication for businesses. The app features an automated Greeting function that welcomes new clients the moment they reach out, ensuring a friendly and professional first impression. With its Notification system, What'sAlert can keep your customers updated on new products, boosting engagement and encouraging repeat visits to your store. The app also offers an Order Confirmation feature, sending instant notifications to customers to confirm the success of their orders, minimizing confusion and building trust. Additionally, it provides Cash on Delivery (COD) Order Confirmation notifications, making sure every transaction is seamless and acknowledged. Overall, What'sAlert is a powerful tool for maintaining proactive communication and nurturing customer relationships.
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Order notifications
Cod confirmation
Product updates
Order confirmation
Greeting new clients
  • $9-$49 / Month
  • Free Plan Available
  • New

Generate Shopify FAQs from emails effortlessly with AI-powered automation.

  • $29-$499 / Month
  • Free Plan Available
1 Reviews

Refine sales & connect instantly with smart live chat AI chat Show more

ChatBase: AI-Powered Sales Optimization

Transform your sales experience with ChatBase, an innovative GPT-4 AI-driven chatbot designed to elevate customer interactions. This 24/7 virtual assistant integrates effortlessly into your store, ensuring seamless handling of customer inquiries, order tracking, and offering personalized product recommendations. By eliminating wait times and overcoming language barriers, ChatBase enhances customer satisfaction and drives increased sales. Tailor the chatbot to reflect your brand’s unique voice and style for a consistent customer experience. With one-click integration and real-time chat monitoring, managing customer interactions has never been easier or more efficient. Embrace the future of sales with ChatBase and enjoy happier, more engaged customers.
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Seamless integration
Ai product recommendations
Personalized recommendations
Brand customization
Order tracking
One-click integration

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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