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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.
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Whatsapp chat
Whatsapp share
Auto welcome message
Multiple chat agents
Proactive messages
  • $149 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New

AI shopping assistant for instant, personalized product recommendations and support.

  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

"Instant WeChat chat integration for seamless website customer communication." Show more

"K: WeChat Button" is an innovative app designed to enhance your website's communication capabilities by easily integrating WeChat, a widely-used messaging platform. This customizable chat button enables your site visitors to connect with you in real-time, facilitating instant communication for sales inquiries, support, or general questions. By allowing users to message directly through WeChat, the app leverages a familiar platform to create quick, easy, and reliable interaction. It offers the option to direct visitors to specific team members or departments, ensuring targeted and efficient support. Not only does it provide a seamless experience across desktop, tablet, and mobile devices, but it also allows you to match the chat button with your brand’s identity using personalized icons, colors, and welcome text. Installing WeChat Button empowers your website visitors to reach out effortlessly, helping build trust through fast and effective responses.
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Device compatibility
Real-time communication
Instant integration
Customizable button
Direct messaging
Brand alignment
  • $5.99 / Month
  • 30 Days Free Trial
1 Reviews

Frequently Asked Questions (FAQs) widget on every page. Show more

FAQ Page by SOLCODE is a powerful app designed to enhance your store with sleek, user-friendly FAQ pages tailored to meet all your customers' needs with ease. Effortlessly create and display product FAQs on your shop's app, offering quick and informative responses to your customers. The app provides full customization capabilities, allowing you to adjust fonts, colors, and styles to ensure your FAQ page perfectly matches your brand's identity. Enjoy lightning-fast loading times, ensuring that customers receive answers almost instantly. FAQs can be strategically placed on your homepage or custom pages for optimal impact, while automated updates ensure the information remains accurate and timely. Additionally, the app improves your store’s search engine visibility by optimizing your FAQ content, making it a vital tool for engaging and educating your audience effectively.
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Customizable design
Fast loading
Seo optimization
Effortless creation
Display anywhere
Auto-update faqs
  • $5.99-$25.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Know which customer is calling you in real time Show more

Swarm - Detect Customer Calls is an innovative app designed to transform how businesses manage customer interactions via calls. By identifying customer names and order numbers in real-time, Swarm provides valuable insights into who is contacting you, enhancing your ability to cater effectively to both existing and potential customers. It automatically renames calls and updates caller IDs, neatly organizing your contact list right on your Android phone and even tracks missed calls, ensuring no opportunity slips by unnoticed. With seamless integration with Shopify, Swarm is tailored for Android users looking to elevate their customer service experience. This strategic tool not only aids in keeping communications organized but also facilitates business growth by optimizing customer service quality and fostering stronger relationships. Supported by a dedicated team, Swarm ensures users maximize its features for optimal business success.
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Integrate with shopify
Detect customer calls
Identify customer details
Save caller id
View missed calls

"AI-driven WhatsApp sales: automate support and boost customer engagement." Show more

Wapikit ‑ Sell on WhatsApp is a powerful app designed to enhance customer interactions on WhatsApp through advanced conversational AI. It enables businesses to maintain context-aware and natural conversations, handling a variety of customer needs such as pre- and post-sales queries, support issues, and personalized product recommendations. This app ensures rapid response times, delivering replies within seconds while preserving the distinctive brand voice across numerous interactions without the need for complicated workflows. By efficiently managing customer support and driving sales without constant human intervention, Wapikit helps businesses save valuable team hours. It supports seamless, personalized communication, fostering trust and encouraging repeat purchases. With Wapikit, businesses can engage with their customers 24/7, transforming WhatsApp into a powerful sales and support channel.
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Boost engagement
Personalized interactions
Automate support
Instant customer engagement
24/7 operation
Ai-driven conversations
  • $14.99-$74.99 / Month
  • 7 Days Free Trial

Customizeable AI widget for your shop to help drive sales Show more

Shopchat: AI Search Assistant is a powerful tool designed to enhance your Shopify storefront with the capabilities of ChatGPT 4. Seamlessly integrated, Shopchat effectively answers customer queries and recommends products, transforming interactions into direct sales opportunities. Trained specifically on your store's product catalog, the AI provides personalized suggestions, creating a boutique shopping experience without the need for human intervention. Its user-friendly setup requires no technical skills, allowing for easy customization of both aesthetic and AI behavior. Store owners can track customer interactions to gain insights into popular queries and recommendations, helping refine product offerings over time. With dedicated support from the app's developers, Shopchat ensures a smooth and efficient integration process tailored to elevate your e-commerce business.
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Product recommendations
Ai widget customization
Real-time customer queries
Interaction tracking
  • $9 / Month
  • 7 Days Free Trial

I am inCalida, Your intelligent Call center assistant! Show more

inCalida is a groundbreaking app designed to seamlessly integrate with Shopify, offering new avenues for Canadian merchants to connect with their customer base. By leveraging AI powered by ChatGPT, inCalida transforms traditional phone lines into sophisticated tools for extracting real-time product and pricing information. This approach bridges the digital divide by creating accessible channels for landline users and those less familiar with technology, effectively expanding the potential customer base. With advanced voice recognition and text-to-speech/speech-to-text technologies, inCalida allows for effortless communication and improved customer satisfaction. By maintaining a familiar channel through phone calls, businesses can enhance their engagement strategies and reach clientele who often miss out on online business opportunities. Through minimal effort, merchants can capitalize on traditional communication methods, meeting customers where they are most comfortable.
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Shopify integration
Voice recognition
Text-to-speech
Real-time product info
  • $1.99-$9.9 / Month
  • Free Plan Available

AI shop assistant to help capture customers, no setup required Show more

Chatzap AI Store Assistant is an innovative app designed to revolutionize your shopping experience with cutting-edge artificial intelligence technology. Acting as a personal shopping assistant, it intuitively guides users through a streamlined purchasing journey, from product discovery to checkout. The app leverages natural language processing to effortlessly interact with users, understanding their preferences and providing tailored product recommendations that cater to individual needs and tastes. Chatzap AI excels in enhancing customer satisfaction by offering immediate support, resolving queries, and delivering personalized discounts and deals. With its user-friendly interface, the app ensures a seamless and engaging shopping experience that saves time and boosts convenience. Whether you're exploring new brands or sticking to your favorites, Chatzap AI Store Assistant is your go-to companion for smarter, faster, and more enjoyable shopping.
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Automated responses
Customer engagement
Lead capture
No setup needed
Human-like interactions
Ai chat assistant

Log in as customers to manage accounts and enhance support. Show more

Customer View - Pasilobus is an essential app designed to elevate your customer support and optimize account management processes. This innovative tool enables store administrators to securely log in as customers, granting them the ability to address and resolve customer issues more effectively by experiencing the store from the customer's perspective. By facilitating a deep understanding of customer experiences, the app empowers merchants to enhance customer satisfaction and ensure a seamless shopping experience. Suitable for businesses of all sizes, Customer View integrates effortlessly with your existing customer support tools without causing any conflicts. It provides a direct and efficient solution to improve operational efficiency while maintaining a high standard of customer service. With its user-friendly interface, this app is an excellent choice for businesses aiming to nurture long-lasting customer relationships.
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Resolve customer issues
Log in as customers
Manage accounts

AI chat support for product sourcing and supplier partnerships Show more

Negotia Chatbot is a revolutionary tool designed specifically for store owners to enhance their product sourcing capabilities. With its real-time AI chat support, the app specializes in connecting merchants with reliable suppliers, ensuring high product quality, and managing supplier relationships effectively. What truly sets Negotia Chatbot apart is its ability to provide practical advice on simplifying supplier communication and streamlining the sourcing process, making it easier for merchants to build trustworthy supplier networks. Users will find value in the app's guidance on maintaining long-term supplier relationships and ensuring consistent product standards. By addressing the common challenges faced in supplier management, Negotia Chatbot empowers store owners to focus on growing their businesses with confidence. Whether you're sourcing new products or managing existing suppliers, the app serves as an indispensable ally in achieving your business goals.
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Product sourcing
Real-time chat
Supplier management
Quality assurance
Supplier networks
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Centraliza y mejora la atención al cliente en Shopify con B2Chat. Show more

B2Chat es una innovadora aplicación diseñada para integrar tu tienda Shopify, permitiendo ofrecer un servicio de atención al cliente excepcional. Con esta herramienta, puedes centralizar tus conversaciones, sincronizar contactos y automatizar mensajes, lo que garantiza una comunicación fluida y eficiente con tus clientes. Su capacidad para conectar automáticamente los contactos entre Shopify y WhatsApp permite gestionar todas las conversaciones en un solo lugar, incluso con múltiples agentes. Además, B2Chat reduce el tiempo de respuesta al ofrecer respuestas automáticas para preguntas frecuentes, mejorando así la experiencia del cliente. La aplicación también permite respuestas rápidas y personalizadas, lo que ayuda a fidelizar a los clientes y optimizar cada interacción. Al facilitar la comunicación efectiva a través de WhatsApp y otros canales esenciales, B2Chat contribuye significativamente a aumentar las ventas y la lealtad del cliente desde una plataforma unificada.
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Sync contacts
Automate messages
Manage multiple agents
Centralize conversations
Quick personalized responses

Industry-leading Ratings & Reviews suite for ecommerce sites. Show more

Emplifi Ratings & Reviews, Q&A is a comprehensive app designed to enhance ecommerce sites by leveraging authentic shopper-generated content. It features four robust tools: Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments. These tools not only enrich product detail pages with valuable, customer-supplied content but also significantly improve site SEO by collecting keyword-rich feedback. Emplifi's customer content solutions provide prospective buyers with insights from other trusted shoppers, leading to increased traffic and improved conversion rates. The app's integration is seamless with Shopify's Online Store 2.0 blocks, ensuring smooth implementation and optimized performance. With its specially optimized JavaScript bundles, the app ensures faster page load speeds, contributing to a better user experience and higher conversions.
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Os 2.0 compatibility
Review display options
Seo improvement
Email review requests
Community q&a
Customer feedback

Resell Damaged, Used, & Open Box Returns. We Make It Simple. Show more

DRIP: Returns For Sale Widget is an efficient solution for businesses dealing with open box returns, samples, demos, used items, and drop shipped returns. This app allows you to seamlessly integrate a sales widget into your website, customized to align with your brand's aesthetics and voice. It offers a simple, fast, and cost-effective alternative to third-party resale platforms, enabling you to maintain direct relationships with your customers and sell products in any condition on your own site. DRIP is versatile and trusted by a diverse range of industries including automotive, pet, furniture, shoe, kitchen, clothing, sporting goods, and electronic stores. Posting items through DRIP takes less than a minute and connects directly to your product catalog. You can maximize sale prices by enabling daily pricing adjustments, and once an item is sold, it’s automatically deleted from both your site’s frontend and backend. Additionally, the app offers extensive support through various communication channels, ensuring a user-friendly experience.
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Customizable branding
Dynamic pricing
Integrated widget
Fast posting
Automated removal
  • $4.99 / Month
  • 14 Days Free Trial
8.2
1 Reviews

Streamline Order Management with Easy Cancel Order and Reorder Show more

Atharva Easy Cancel Order is a versatile application designed to enhance customer satisfaction and streamline customer support for businesses. This app allows customers to seamlessly cancel their orders from the order detail and status pages, providing an immediate solution to change-of-mind or incorrect orders. Additionally, it features a convenient reorder option, enabling users to quickly repurchase previously bought items with just a few clicks. The app supports both cancellation with and without a refund, offering flexibility to retailers and shoppers alike. It also allows customers to specify a reason for order cancellation, providing valuable insights for businesses to improve their services. Furthermore, the cancel and reorder buttons are customizable, ensuring that the app can be tailored to integrate seamlessly with any online store's design. Atharva Easy Cancel Order ultimately aims to create a smoother shopping experience, reduce support inquiries, and foster greater customer loyalty.
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Customizable buttons
Reorder items
Order cancelation
Cancelation reasons
  • $29-$499 / Month
  • Free Plan Available
1 Reviews

Refine sales & connect instantly with smart live chat AI chat Show more

ChatBase: AI-Powered Sales Optimization

Transform your sales experience with ChatBase, an innovative GPT-4 AI-driven chatbot designed to elevate customer interactions. This 24/7 virtual assistant integrates effortlessly into your store, ensuring seamless handling of customer inquiries, order tracking, and offering personalized product recommendations. By eliminating wait times and overcoming language barriers, ChatBase enhances customer satisfaction and drives increased sales. Tailor the chatbot to reflect your brand’s unique voice and style for a consistent customer experience. With one-click integration and real-time chat monitoring, managing customer interactions has never been easier or more efficient. Embrace the future of sales with ChatBase and enjoy happier, more engaged customers.
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Seamless integration
Ai product recommendations
Personalized recommendations
Brand customization
Order tracking
One-click integration
  • $9.99-$39.99 / Month
8.2
1 Reviews

All-in-one business features, build up a B2B website agilely Show more

Omni Bizify is a comprehensive business management app designed to streamline and enhance the productivity of small to medium-sized enterprises. This versatile platform offers a suite of tools, including invoicing, expense tracking, and real-time analytics, to help entrepreneurs manage their business operations efficiently. With its user-friendly interface, Omni Bizify allows users to effortlessly organize their schedules, track customer interactions, and oversee inventory, ensuring they stay on top of all critical business components. The app also supports seamless integration with popular third-party services, providing a unified ecosystem for business management. Its robust reporting features enable users to gain valuable insights into their financial health and make informed decisions. Moreover, Omni Bizify ensures data security with top-tier encryption, offering peace of mind for business owners who rely on the app's functionality to run their daily operations. Whether on the go or in the office, Omni Bizify empowers businesses to thrive in a competitive market.
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Multi-currency support
Customizable templates
Product management
Analytics dashboard
Order processing
Inventory control

Let customers talk to you on WhatsApp Show more

Isni WLink is a dynamic app designed to enhance customer interaction by seamlessly integrating WhatsApp communication into your online store. By encouraging direct conversations with customers, it aims to streamline service and reduce lost sales opportunities. The app offers customization features, allowing you to tailor the WhatsApp link's appearance to match your store's design theme, ensuring a cohesive brand experience. With its user-friendly interface, Isni WLink simplifies the contact process for visitors, encouraging more engagement and interaction. Automatic installation ensures a hassle-free setup, enabling you to focus on building relationships with your customers. Experience improved customer service and increased sales with Isni WLink’s innovative approach to connecting with your audience.
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Automatic installation
Whatsapp integration
Customizable links

"AI Support Agent: Boost Shopify Store Efficiency & Customer Satisfaction" Show more

My AskAI: AI Support Agent is a cutting-edge solution designed specifically for Shopify store owners who want to streamline their customer support operations. This cost-effective AI tool is your go-to assistant for managing support tickets and live chats efficiently, allowing businesses to focus more on growth. By being thoroughly trained on all your Shopify products and pages, My AskAI provides instant answers to customer inquiries about orders, deliveries, and account information. With a quick and easy setup, you can connect your Shopify store seamlessly, ensuring a smooth transition. The app also integrates flawlessly with existing support platforms like Gorgias, Email, and Zendesk, supporting both live chat and email communication channels. Additionally, My AskAI offers valuable insights and analytics on customer interactions, empowering you to enhance your customer service strategies continuously. Plus, its intelligent design ensures a smooth handover to human agents, supporting multilingual interactions, auto-tagging, and offering an insights dashboard for refined reply improvements.
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Multi-channel support
Auto-tagging
Ai customer support
Shopify product training
Live data access
Support platform integration
  • $4.99 / Month
  • Free Plan Available

Let customers contact you via Voice Message Show more

Advanced Voice Mail is an innovative app designed to revolutionize your voicemail experience. By harnessing cutting-edge speech-to-text technology, the app seamlessly converts voice messages into text, allowing users to read their voicemails at their convenience. Its sleek and intuitive interface makes it easy to manage and prioritize messages, offering features such as message categorization and customizable notifications. Users can reply to voicemails directly within the app, choosing between audio or text responses for added flexibility. Advanced Voice Mail also integrates smoothly with your contacts, ensuring seamless connectivity and smart caller identification. With robust security features, the app prioritizes user privacy, offering a reliable and efficient solution for managing your voice communications. Whether for personal use or professional settings, Advanced Voice Mail transforms how you interact with voicemail, making communication more accessible and efficient.
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Voice message sending
Online voice recorder
Customer contact channel

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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