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Automate Shopify customer interactions with multilingual AI chatbot for sales boost.

Eesel AI: Automate Shopify support with instant, personalized AI responses.

  • $14.99-$249.99 / Month
  • 14 Days Free Trial

Manage your return & cancel requests in one place Show more

Wizy Return & Cancel Order is an intuitive app that empowers customers to effortlessly manage their return and cancellation requests right from their account pages. This user-friendly solution allows customers to initiate refunds, exchanges, or cancellations without needing to contact the merchant directly, enhancing the overall shopping experience. For merchants, Wizy simplifies the management of these requests, streamlining the process and saving valuable time and effort. The app's centralized interface allows businesses to oversee all requests on a single screen, ensuring efficient handling of customer inquiries. Additionally, Wizy supports localization, improving user experience across diverse customer bases. By gaining insights into return reasons, merchants can better understand customer needs and optimize their services accordingly.
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Order cancellation
Self-managed returns
Easily request refunds
Single-screen management
Return reasons collection

Customers of your store can directly contact your support team Show more

ESTS WhatsApp is an intuitive app designed to streamline communication by connecting users directly with agents via WhatsApp. Leveraging the widespread popularity of WhatsApp as a chat platform, this app simplifies the process of getting your questions answered. With just a click on the WhatsApp icon at the bottom-right corner of the screen, you'll be presented with a list of available agents. Choose any agent's name to begin an immediate conversation, making it easy and efficient to seek assistance. The app requires no coding knowledge or additional setup, ensuring a hassle-free experience for all users. Whether you need quick support or answers to specific queries, ESTS WhatsApp facilitates direct and seamless interactions with agents.
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No coding required
Easy setup
Whatsapp integration
Direct contact
Agent list

Delight your customers with personalised support Show more

The "Customer Service & Help Center" app is a straightforward helpdesk solution designed specifically for Shopify users, ensuring an intuitive experience for both teams and customers. The app is user-friendly, requiring no additional training for teams already familiar with Gmail, enabling immediate integration and use. By syncing seamlessly with Shopify, it provides access to the complete purchase history of any customer, allowing for tailored support based on past interactions. Customers benefit from a simple process, utilizing only email for communication without needing to navigate portals or recall ticket IDs. This emphasis on simplicity and integration enhances both the efficiency of your support team and the satisfaction of your customers.
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Shopify integration
Simple helpdesk
Gmail-like usability
View purchase history
Personalized customer care
Email-based interaction

Provide personalized product recommendations & 24/7 support Show more

Wiseshoppal ‑ AI Shop Chatbot is an innovative solution designed to boost your sales and average order value (AOV) by leveraging the power of GPT4o technology. This intelligent AI assistant effectively replaces traditional customer service and sales roles by accurately understanding customer needs, providing curated product recommendations, and responding promptly to inquiries. When faced with ambiguity, Wiseshoppal engages customers through interactive questions, guiding them toward informed purchasing decisions. Seamlessly easy to set up and integrate, this chatbot ensures a smooth and personalized shopping experience. Additional features include customizable chat widgets to match your website theme, product recommendation cards with quick checkout options, and comprehensive chat logs for tracking customer interactions and conversions. Moreover, Wiseshoppal continuously syncs and learns about your products, ensuring accurate and up-to-date product suggestions. There's even a playground for AI testing before integration, which aids in refining its capabilities to better serve your clientele.
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Product recommendations
Customizable widget
Quick checkout
24/7 support
Interactive engagement
Chat logs monitoring
  • $5.99 / Month
  • 7 Days Free Trial
8.2
3 Reviews

Add accordion FAQ page with product questions and answers Show more

Product FAQ Page is a versatile Shopify app designed to enhance your online store by providing a well-structured FAQ section. By anticipating and addressing common customer questions, this tool helps eliminate purchase barriers, ultimately boosting sales and reducing inquiries to your Support Center. The app integrates an accordion feature, making it easy for customers to navigate and find answers quickly, improving their overall shopping experience. Its customizable design allows you to maintain a consistent brand aesthetic, aligning the FAQ section with your site's color scheme. Easy to install and configure, the Product FAQ Page app is an essential tool for proactive customer service, ensuring satisfaction and streamlining communication. With this app, you can focus on growing your business while ensuring customers have the information they need at their fingertips.
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Boost sales
Accordion faq page
Product questions

AI-driven chat boosts sales and engagement on your Shopify store.

Seamless integration
Ai-driven upsells
Personalized recommendations
Real-time conversations
Boosts engagement
24/7 product support
  • $10-$39 / Month
  • 7 Days Free Trial
1 Reviews

Simply Meet Customers Online. Streamline sales and service. Show more

Consolto Video Chat is an all-in-one solution designed to enhance customer interactions and boost sales through personalized remote meetings. It integrates video conferencing, appointment scheduling, live chat, and CRM functionalities into a seamless package that operates directly from your website, embodying your brand's identity. Think of it as a combination of Zoom, Calendly, and Intercom, tailored specifically for your online store, making it incredibly convenient for your customers. Video and audio calls can be initiated with the simplicity of a single button click, and no downloads are required, ensuring a smooth user experience. Engage with your customers through real-time live chat, making them feel valued and connected. When unavailable for instant calls, easily manage appointment requests to maintain continuity in customer engagement. Consolto brings the tools you need to your platform, simplifying customer communication and fostering relationships that drive growth.
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Customizable widgets
Video chat interface
Website integration
Text chat
Screen sharing
Appointment scheduling

Enhance Shopify customer engagement with WhatsApp messaging and automation. Show more

GS: Whatsapp Chat + Marketing for Shopify is a powerful tool designed to enhance customer engagement and streamline communication for your online store. Seamlessly send personalized messages, bulk updates, and automate customer interactions directly from your Shopify dashboard using the WhatsApp Cloud API. The app offers a user-friendly interface that allows you to effortlessly manage and drive your marketing efforts towards better results. Whether you're sending promotions, updates, or important announcements, GS: Whatsapp Chat + Marketing ensures your messages reach your audience effectively. Utilize Meta-approved or custom templates to tailor your communication and create a more personalized customer experience. This app is an ideal solution for store owners looking to simplify their workflow and boost customer satisfaction through efficient and targeted communication.
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Personalized messaging
Bulk updates
Automate interactions
  • $7.9-$27.9 / Month
  • Free Plan Available
8.2
2 Reviews

Track your order, use lookup, get email updates and tracking. Show more

Parcelecho Map Order Tracking is a robust app designed to streamline your package tracking experience. It seamlessly integrates Google Maps to provide real-time visualizations of your package's journey, ensuring you're always informed of its current location. The app stands out by offering automated email notifications, keeping you and your customers updated with the latest package status with ease. Additionally, Parcelecho allows you to incorporate a custom tracking page directly in your own store, offering a cohesive and personalized experience for your users. Whether you're managing an e-commerce store or simply want to keep tabs on your parcels, Parcelecho delivers reliable tracking tools and customer communication features. Its intuitive interface and practical functionalities make it an essential tool for efficient order management.
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Email notifications
Package location tracking
Google map support
Store tracking page

Shipping protection that seamlessly protects & rewards. Show more

Recura Shipping Protection is a cutting-edge app designed to transform the post-purchase experience for your customers. By implementing the app's Shop Again Protection, businesses can ensure their customers' purchases are secure during transit while simultaneously enhancing brand loyalty through a unique win-back strategy. This approach not only protects shipments but also rewards customers with credits for future purchases, fostering consistent repeat business. Recura also enables businesses to create a fully branded tracking portal, providing a seamless and engaging customer journey. By offering an advanced shipping protection solution, Recura helps businesses drive repeat sales, reduce costs, and significantly enhance the overall customer experience. Install Recura today to revolutionize your shipping and customer engagement strategies.
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Drive repeat sales
Reduce costs
Enhance customer loyalty
Shipping protection rewards
Custom tracking portal
  • $39-$99 / Month
  • Free Plan Available
8.2
1 Reviews

Social Intents Live Chat for MS Teams, Slack, and ChatGPT Show more

Social Intents Live Chat revolutionizes customer interaction by integrating seamlessly with the collaboration tools you already use, such as Microsoft Teams and Slack. This innovative app allows you to communicate with website visitors without the hassle of switching between multiple messaging platforms. With the power of OpenAI's ChatGPT, you can create a sophisticated chatbot to address visitor inquiries, enriching your user experience. Moreover, the application allows you to train your chatbot with your website data, making it more efficient and responsive. Social Intents Live Chat supports unlimited live chat agents across multiple platforms, including Zoom and Webex, ensuring no customer query goes unanswered. The app also features auto-translation capabilities, enabling real-time communication in the visitor's language for broader reach. Customize your chat interface with tailored logos, colors, text, and language to align with your business identity effortlessly.
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Customizable interface
Live chat integration
Unlimited agents
Chatbot training
Auto-translate chats
  • $20 / Month
  • Free Plan Available
8
10 Reviews

Customize Templates & Send Order Notifications on WhatsApp Show more

KOOL WhatsApp Notifications is a robust app that leverages the Official WhatsApp Business API to ensure your customers stay updated on their order status efficiently. Whether you're dealing with refunds, abandoned carts, or delivery updates, you can customize various notification templates by integrating relevant variables that suit your business needs. The app's ability to broadcast messages makes it a powerful tool for promoting offers, discounts, and announcing new products. It supports up to five agents with a dedicated chat inbox, ensuring personalized customer interactions. Enjoy the freedom of sending unlimited WhatsApp messages in bulk, all while maintaining a verified green tick badge, minimizing the risk of account bans. Additionally, a comprehensive CRM panel allows for effective management of customer data, enhancing your engagement strategies. KOOL WhatsApp Notifications is ideal for businesses looking to strengthen customer communication and streamline their notification processes.
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Customizable templates
Order notifications
Bulk messaging
Broadcast messages
Crm panel
Green-tick verification
  • $59-$299 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
4 Reviews

Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.
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Order tracking
Live chat
Email integration
Customer insights
Ai chatbot
Facebook messenger
  • $20 / Month
  • 7 Days Free Trial
9.1
19 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews

Real-time AI assistant boosts sales, supports customers, and increases accessibility.

Voice product search
Instant voice support
Voice-based actions
Fully brandable agent
Context-aware assistant
  • $4.99 / Month
  • 5 Days Free Trial
1 Reviews

Easily cancel and refund orders made by you or your staff. Show more

Better Canceled Orders is a streamlined app designed to effortlessly manage unwanted orders in your webshop. With this app, you can automatically cancel orders placed by specific individuals, such as test customers or staff, without any need for manual intervention. By using this tool, you can conduct realistic tests of your purchasing process to gain valuable insights, assess the efficiency of your checkout system, and identify potential areas for improvement. The app allows you to easily manage and update email lists for both test and staff accounts, ensuring that only the necessary orders are processed. This automated solution helps in maintaining order accuracy and enhances the overall effectiveness of your online store's operations.
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Automatic order cancellation
Manual intervention not required
Identifies specific individuals
Cancels test customer orders
Cancels staff orders
Configurable email lists

Full CS operations managed by AI and a team of CS experts. Show more

Notch – Customer Support Suite is a transformative solution designed to elevate eCommerce customer support by seamlessly integrating AI precision with expert management. This comprehensive service takes over your entire customer support operations, eliminating the complexity and hassle of managing multiple providers, allowing you to focus entirely on business growth. Enjoy the benefits of enhanced customer satisfaction, improved operational efficiency, and peace of mind as Notch simplifies your workload. The app offers seamless integration with eCommerce platforms to deliver 24/7 automated chat support, utilizing your store's unique knowledge and insights. Additionally, Notch provides data-driven business insights to foster continuous revenue growth, ensuring that your support operations not only meet but exceed customer expectations. With Notch, managing customer service becomes an effortless process, leading to stronger relationships with your customers and driving your business success.
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Data-driven insights
Ai-powered operations
Expert team support
Seamless ecommerce integration
24/7 automated chat
  • $9 / Month
  • Free Plan Available
9.1
11 Reviews

One interface integrates omnichannel social media chat session Show more

SaleSmartly: Omnichannel Chat is a robust communication platform designed to enhance customer interaction across multiple channels. This app seamlessly integrates various messaging platforms, allowing businesses to manage customer dialogues from social media, websites, and more, all in one centralized location. It offers powerful features like real-time chat, automated responses, and analytics to optimize customer service and engagement. With an intuitive interface, SaleSmartly ensures that businesses can effortlessly track conversations and deliver timely, personalized support. By bridging communication gaps, it empowers companies to build stronger relationships with their customers. Whether you’re a small business or a large enterprise, SaleSmartly helps streamline your communication strategies and boosts efficiency.
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Omnichannel integration
Unified interface
Social media chats
Centralized communication
Quick serve feature

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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