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Effiziente Kundenkommunikation: Shopify-Daten und KI-Antworten direkt in Outlook.

Seamlessly integrate Shatr.ai with Shopify for AI-driven chat automation.

  • $300-$800 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
2 Reviews

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.
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Order tracking automation
Customer insights
Crm integrations
Api integrations
Returns automation
Automate support workflows

Prime FAQ & HelpCenter - Streamline Customer Support Show more

Prime FAQ And Help Center is an intuitive app designed to streamline customer service by providing a comprehensive support experience. This all-in-one tool seamlessly integrates FAQs, order tracking, and multiple contact options, including WhatsApp live chat and social channels, into a single, user-friendly widget. Businesses can enhance customer satisfaction by offering quick, automated responses to common queries, minimizing response times, and cutting down on customer service costs. In addition to improving efficiency, the app also contributes to enhancing store credibility and SEO ranking through its dedicated FAQ page. Installation is hassle-free, with a no-coding, one-click setup, allowing instant deployment. Users can utilize prebuilt FAQs or customize them, while the built-in contact form with Captcha ensures organized and secure customer inquiries. By choosing Prime FAQ And Help Center, you can fully upgrade your store’s customer support infrastructure and elevate the overall shopping experience.
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Order tracking
Prebuilt faqs
Contact form
Whatsapp chat
Social channels

Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.
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Personalized interactions
24/7 availability
Dispute reduction
Instant support
Accurate answers
Store data integration

Postal/ZIP code Serviceability Validator | Customer Query area Show more

Makkpress ‑ Product Validator is a robust app designed to streamline and enhance the accuracy of product data on your e-commerce platform. This app meticulously scans and validates product information, ensuring that all data is consistent, complete, and error-free, thereby boosting customer confidence and reducing return rates. With its intuitive interface, Makkpress ‑ Product Validator makes it easy for online retailers to identify and rectify discrepancies or missing data in product listings. The app supports a wide range of product attributes, including prices, descriptions, SKUs, and images, ensuring that your inventory is always up to date and correctly represented. Furthermore, it integrates seamlessly with various e-commerce platforms to provide real-time validation and updates, facilitating swift and efficient product management. By using Makkpress ‑ Product Validator, businesses can save time on manual checks and focus more on sales and customer engagement, ultimately leading to improved operational efficiency and increased revenue.
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Serviceability check
Postal validation
Customer inquiries
Location-based queries

AI concierge that refers new customers and answers questions Show more

ShopGPT is a cutting-edge shopping concierge chatbot designed to elevate the e-commerce experience for Shopify store owners and their customers. This AI-powered bot engages with customers by automatically sending texts after orders are placed, providing answers to product-related inquiries, and streamlining customer support. ShopGPT excels in product research, effortlessly matching customers with relevant products on Shopify stores and guiding them directly to the checkout page. It empowers businesses to boost sales by leveraging existing customers and capturing new leads without the need for upfront marketing expenses. By utilizing untapped communication channels like SMS, WhatsApp, and Messenger, ShopGPT broadens a store's reach. Additionally, merchants can analyze key metrics such as search placement, cart conversion, and order data to refine their strategies and maximize growth potential.
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Acquire customers
Frictionless experience
Ai customer support
Untapped channels
Analyze metrics

Making return and exchange smooth for customers. Show more

Unified Order Return is an innovative app designed to transform the returns process into a seamless, customer-friendly experience. The app empowers customers by allowing them to effortlessly view their order history and initiate returns tailored to the preferences of their merchant, thereby enhancing the likelihood of them shopping again. Its intuitive backend system revolutionizes return management by automating approvals and generating shipping labels, thus saving valuable time for your team. Additionally, the app offers a comprehensive dashboard for tracking and managing return requests, ensuring that every return is processed efficiently and effectively. By streamlining these processes, Unified Order Return not only benefits merchants by reducing operational hassle but also boosts customer satisfaction through a fast and hassle-free return experience.
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Streamlined management
Shipping label generation
Fast return process
Order history viewing
Initiate return process
Automatic approval

Predicts return risks and aids merchants with pre-shipment actions.

Enhance customer engagement with AI-powered shopping assistant Show more

ChatMate is a versatile AI-powered tool that goes beyond traditional chatbots by serving as a comprehensive sales and product search assistant. Designed to elevate your customer experience, it functions as both a virtual sales representative and an AI concierge, providing seamless and engaging interactions that are available 24/7. With its proactive and adaptive nature, ChatMate continuously learns from your store’s data to offer personalized and precise recommendations, enhancing your customers' shopping journey. Its lightning-fast responses and accurate product matching ensure that customer inquiries are met with the right solutions promptly. ChatMate is powered by direct business knowledge from merchants, ensuring 100% accuracy in its interactions. Additionally, it offers customizable design options to seamlessly integrate with your store’s aesthetic and supports multiple languages to cater to a global customer base.
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Customizable design
Multilingual support
Ai-powered interactions
Lightning-fast responses
Accurate product matching
Proactive and adaptive
  • $50 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New

"24/7 AI support: Answer FAQs, guide policies, manage carts seamlessly."

AI Sales Agent for 24/7 support and automated customer conversion.

MetaTrack auto sync trackings to PayPal Show more

MetaTrack ‑ PayPal Track Sync is an innovative app designed to streamline the management of your online store's transactions with PayPal. By automatically synchronizing tracking information for each sale, this app helps reduce account reserves and accelerates the availability of your funds. It mitigates the risk of chargebacks and disputes, so you can focus more on growing your profits without the fear of financial holds or red flags. MetaTrack is particularly suitable for Shopify store owners who aim to minimize operational hassles and enhance their dispute resolution processes. Users benefit from a hassle-free, automated system, saving valuable time while also boosting their financial efficiency. Embrace a more secure and profitable online sales experience with MetaTrack’s seamless PayPal integration.
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Reduce disputes
Save time
Auto sync trackings
Reduce account reserve
Get funds quickly
Win chargebacks
  • $49-$199 / Month
  • Free Plan Available
  • 30 Days Free Trial

Meet TomBot, Your New Best Bud Show more

TomBot is a user-friendly smart bot assistant tailored specifically for e-commerce websites. It facilitates instant communication between brands and customers, rapidly addressing inquiries and resolving issues to enhance the online shopping experience. By providing seamless customer service, TomBot helps capture buyer intent and reduces the incidence of abandoned shopping carts, driving higher conversion rates. Its value in creating state-of-the-art shopping experiences is crucial for modern online consumers. With TomBot, businesses can maintain a consistent and responsive brand presence, ensuring customer satisfaction and loyalty. The app revolutionizes how brands interact with their audience, making every shopping journey smooth and engaging.
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Answer questions
Instant communication
Avoid abandoned carts
Capture buyer intent
  • $49-$200 / Month
  • Free Plan Available
  • 14 Days Free Trial

Effortlessly sync data into Worktual Show more

Worktual Connector is a powerful tool designed to streamline your e-commerce operations by seamlessly integrating Shopify with Worktual. By automating the synchronization of customer data, it eliminates the need for tedious manual data imports, saving valuable time and reducing errors. The app ensures that customer details from Shopify are automatically updated in Worktual at regular intervals, thanks to its intelligent refresh timer. This feature guarantees that your Worktual database reflects the most current customer information from Shopify, enhancing accuracy and operational efficiency. Ideal for businesses looking to optimize their workflow, Worktual Connector simplifies customer management and improves data coherence between platforms. Whether you're a small startup or a large enterprise, this app provides a hassle-free solution for maintaining up-to-date customer records.
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Auto-refresh
Data sync
Contact integration
  • $9-$69 / Month
  • Free Plan Available
1 Reviews

"AI Chatbot for E-commerce: 24/7 Support, Personalized Search, Boost Sales." Show more

ConvoPilot ‑ AI Ecommerce Bot is a revolutionary AI-powered chatbot designed specifically for e-commerce stores. It offers round-the-clock customer support, ensuring that customer inquiries are addressed promptly at any time of day. By providing personalized product search and smart recommendations, ConvoPilot enhances the shopping experience and increases the likelihood of sales. The bot also provides instant answers to frequently asked questions, streamlining the customer service process. With integrated live chat features, store owners can easily take over conversations for a more personal touch when needed. This app not only boosts customer satisfaction but also optimizes store operations by automating repetitive support tasks. Fully compatible with Shopify, ConvoPilot empowers online stores to engage with customers effortlessly and efficiently.
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Shopify integration
Product recommendations
Live chat integration
Instant faq answers
24/7 customer support
Personalized search
  • $4.99 / Month
  • 14 Days Free Trial
8.2
1 Reviews

Streamline Order Management with Easy Cancel Order and Reorder Show more

Atharva Easy Cancel Order is a versatile application designed to enhance customer satisfaction and streamline customer support for businesses. This app allows customers to seamlessly cancel their orders from the order detail and status pages, providing an immediate solution to change-of-mind or incorrect orders. Additionally, it features a convenient reorder option, enabling users to quickly repurchase previously bought items with just a few clicks. The app supports both cancellation with and without a refund, offering flexibility to retailers and shoppers alike. It also allows customers to specify a reason for order cancellation, providing valuable insights for businesses to improve their services. Furthermore, the cancel and reorder buttons are customizable, ensuring that the app can be tailored to integrate seamlessly with any online store's design. Atharva Easy Cancel Order ultimately aims to create a smoother shopping experience, reduce support inquiries, and foster greater customer loyalty.
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Customizable buttons
Reorder items
Order cancelation
Cancelation reasons

"Automate and streamline Shopify support with custom AI workflows."

  • $29-$99 / Month
  • Free Plan Available
  • New

AI-powered sommelier offers personalized wine and spirit recommendations.

Prevent fraud with AI-driven return and claims management for Shopify. Show more

Appriss Returns & Claims is an advanced application designed to enhance fraud and abuse prevention for Shopify merchants. Leveraging real-time, behavior-based AI technology from Appriss Retail, it efficiently manages returns and claims for both online and in-store purchases. The app provides real-time recommendations to approve, warn, or deny returns, ensuring a swift response to potential fraud while protecting merchant profits. By validating claims and appeasements, it helps safeguard against fraudulent activities and abuse. Additionally, Appriss Returns & Claims ensures a seamless return experience for genuine customers, maintaining both customer satisfaction and trust. This unified commerce solution is ideal for merchants seeking to bolster their fraud prevention measures while maintaining excellent customer service standards.
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Real-time recommendations
Ai-driven prevention
Frictionless returns

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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