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Real-time AI assistant boosts sales, supports customers, and increases accessibility.

Voice product search
Instant voice support
Voice-based actions
Fully brandable agent
Context-aware assistant
  • $39.99-$69.99 / Month
  • 14 Days Free Trial

Unlock limitless shopping experience with our AI assistant Show more

SmartBot ‑ Shopping Assistant is your ultimate companion for an enhanced online shopping experience. Designed to streamline your shopping journey, this intuitive app helps you discover the best deals and personalized product recommendations based on your preferences and browsing history. With real-time price comparisons across multiple retailers, you'll always find the most competitive prices, ensuring you never overpay for an item. SmartBot also features an intelligent alert system that notifies you of price drops and special promotions on your favorite products. Its user-friendly interface makes navigation seamless, allowing you to effortlessly track your shopping lists and manage wishlists. Additionally, SmartBot respects your privacy by securing your data and providing full control over your personalized settings. Transform your shopping habits with SmartBot and enjoy a more convenient and efficient way to shop online.
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Personalized assistance
Ai chatbot
Multichannel integration
Customer interaction
  • $9-$15 / Month
  • Free Plan Available
8.2
4 Reviews

Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.
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Customizable widget design
Instant chat connection
Smart contact forms
Chat availability settings
Quick reply options
Agent management tools
  • $8.99-$49.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
105 Reviews

Easy-to-use contact us page, contact form builder app for you Show more

S: Contact Form Builder is a dynamic app designed to enhance interaction on your website by allowing you to create customizable contact forms easily. Unlike just listing an email address, a contact form makes your site more engaging and professional, significantly aiding in business growth. This app enables users to build various form types such as contact, survey, product question, and subscription forms with ease. It supports advanced features including custom email messages, auto-response, and seamless integration with popular email services. You can effortlessly manage submissions, view history, and export data, enhancing your interaction with customers. Its multi-step and conditional logic capabilities, along with integration options for Shopify Customers and Google Sheets, make it a trusted choice for merchants globally. Discover the benefits of a robust contact form and see why S: Contact Form Builder is a preferred tool for businesses worldwide.
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Conditional logic
Multi-step forms
Google sheets integration
Shopify integration
Export submissions
Submission management

Reduce clothing returns through integrated tailoring services. Show more

RE-STYLE Alterations & Repairs is a tailor-matching app designed for fashion e-commerce stores aiming to reduce return rates and enhance sustainability efforts. The app connects customers with skilled tailors in London, Manchester, and Birmingham to ensure their clothing fits perfectly. This not only lessens the chances of returns due to poor fit but also provides a convenient repair service for cherished items. By adding the customizable RE-STYLE button to your store pages, you can offer an enhanced shopping experience with a focus on sustainability and customer satisfaction. The button can be tailored to match your brand’s aesthetics, including colors, fonts, and personalized calls to action. With RE-STYLE, empower your customers to transform their wardrobe into a collection of perfectly fitting garments.
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Easy installation
Customizable button
Direct tailor connection

WhatsApp chat button for great support & direct communication Show more

Mega WhatsApp Button is a powerful app designed to enhance customer interaction on your Shopify store by integrating a customizable WhatsApp chat button. This floating button allows you to engage with your customers directly through WhatsApp, facilitating seamless communication. Tailor the button's appearance to match your branding with options such as custom avatars, flexible sizing, and color matching. Encourage customer engagement by adding a compelling call-to-action and prefilled messages to prompt conversations effortlessly. The app also features eye-catching notification badges, helping to drive more clicks and customer interactions. With Mega WhatsApp Button, you can provide instant customer support, answer questions in real-time, and potentially increase sales by maintaining an open communication channel with your customers.
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Prefilled messages
Floating chat button
Custom avatars
Eye-catching notifications
Customize button style

Enhance Shopify customer engagement with WhatsApp messaging and automation. Show more

GS: Whatsapp Chat + Marketing for Shopify is a powerful tool designed to enhance customer engagement and streamline communication for your online store. Seamlessly send personalized messages, bulk updates, and automate customer interactions directly from your Shopify dashboard using the WhatsApp Cloud API. The app offers a user-friendly interface that allows you to effortlessly manage and drive your marketing efforts towards better results. Whether you're sending promotions, updates, or important announcements, GS: Whatsapp Chat + Marketing ensures your messages reach your audience effectively. Utilize Meta-approved or custom templates to tailor your communication and create a more personalized customer experience. This app is an ideal solution for store owners looking to simplify their workflow and boost customer satisfaction through efficient and targeted communication.
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Personalized messaging
Bulk updates
Automate interactions

Provide personalized product recommendations & 24/7 support Show more

Wiseshoppal ‑ AI Shop Chatbot is an innovative solution designed to boost your sales and average order value (AOV) by leveraging the power of GPT4o technology. This intelligent AI assistant effectively replaces traditional customer service and sales roles by accurately understanding customer needs, providing curated product recommendations, and responding promptly to inquiries. When faced with ambiguity, Wiseshoppal engages customers through interactive questions, guiding them toward informed purchasing decisions. Seamlessly easy to set up and integrate, this chatbot ensures a smooth and personalized shopping experience. Additional features include customizable chat widgets to match your website theme, product recommendation cards with quick checkout options, and comprehensive chat logs for tracking customer interactions and conversions. Moreover, Wiseshoppal continuously syncs and learns about your products, ensuring accurate and up-to-date product suggestions. There's even a playground for AI testing before integration, which aids in refining its capabilities to better serve your clientele.
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Product recommendations
Customizable widget
Quick checkout
24/7 support
Interactive engagement
Chat logs monitoring
  • $17-$97 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI-Chat: Anwser questions, suggest products, collect leads Show more

WiseChats is an innovative app designed to revolutionize customer interactions and drive sales by providing automated, 24/7 engagement services. By transforming each customer interaction into a sales opportunity, WiseChats captures leads, answers questions, and recommends products in a personalized manner to enhance the overall customer experience. The app features easy setup, ensuring e-commerce businesses never miss a sale, even outside of regular business hours. Through its product recommendation engine, WiseChats suggests products based on individual customer preferences, increasing the likelihood of conversions. Its WisePrompt feature allows users to effortlessly create chatbots without needing extensive prompt engineering knowledge. Furthermore, WiseChats offers valuable visitor insights, giving businesses access to data on conversations, suggested products, and customer questions for more informed strategy development. With customizable features to align with your brand's unique style and round-the-clock support, WiseChats is the perfect tool for streamlining e-commerce management and boosting sales.
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Brand customization
Lead capture
Product recommendation
24/7 support
Visitor insights

Shared Inbox for your team email accounts. Show more

Helpwise is an intuitive shared inbox solution designed for team email accounts such as help@ and jobs@. As businesses expand, managing shared email accounts can become chaotic and pose security risks. Helpwise eliminates these challenges by providing a structured and transparent platform for email collaboration. It allows teams to efficiently manage customer queries by directly accessing relevant information without leaving the email interface. For instance, when a customer inquires about an order status, users can quickly access details from integrated platforms like Shopify. This seamless integration fosters improved communication and enhances team productivity, making Helpwise an essential tool for growing businesses.
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Shared inbox
Team email
Order status
  • $29-$550 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
4 Reviews

Automated WhatsApp Customer Support with Lixsa.ai Show more

Lixsa.ai is an innovative AI-powered customer service tool designed to streamline business operations by incorporating automated customer support features. The app excels in efficient order management, allowing businesses to process and manage orders seamlessly without the need for complex setup procedures. With its multilingual chat capabilities, Lixsa ensures that businesses can communicate effectively with customers around the world, breaking language barriers and enhancing service accessibility. Its seamless integration with WhatsApp further enhances customer communication by tapping into one of the most popular messaging platforms globally. Lixsa's audio recognition feature interprets and responds to audio messages, providing an additional layer of customer interaction. By automating responses and handling customer inquiries swiftly, Lixsa boosts response times, elevates customer satisfaction, and ultimately drives higher sales. As a leading AI customer support tool, Lixsa offers a comprehensive solution for businesses aiming to improve operational efficiency and customer engagement.
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Whatsapp integration
Order management
Multilingual chat
Ai customer support
Audio recognition
  • $49-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI sales associate boosts engagement, conversion, and personalized shopping experiences.

  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews

Automate returns or exchanges and upsell free returns. Show more

Navidium Returns & Exchanges is a comprehensive solution designed to streamline the returns and exchange process for e-commerce businesses. It provides a fully automated, rule-based portal that allows customers to redo their orders instantly, minimizing the hassle of handling replacement orders and warranties. With features such as instant replacements, return label printing, and routing shipping insurance claims directly to your internal portal, Navidium drastically reduces customer service requests. The app encourages upselling through free returns and exchanges while offering store credit incentives to boost your revenue. Additionally, businesses can leverage its upsell widget to control and reduce shipping label costs. Navidium ensures there are no contracts, hidden fees, or gated features, allowing you to keep all the widget revenue. Enhance your operations further with tools to upsell products, manage subscription returns, and gain deep insights from analytics on returns.
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Automated returns portal
Rule-based exchanges
Shipping claims management
Instant order redo
Return label printing
Incentivized store credit
  • Free Plan Available
  • 14 Days Free Trial
8.2
15 Reviews

Supercharge your social media sales and customer support Show more

Chatdesk: 24/7 Support is your go-to solution for delivering exceptional customer service as your business expands. Utilizing cutting-edge AI and a team of US-based customer support experts, Chatdesk efficiently handles customer inquiries across social media, email, chat, and SMS. By identifying and training passionate followers of your brand, Chatdesk ensures your customers receive personalized and effective assistance while managing scheduling and quality control seamlessly. With the peak shopping season around the corner, their on-demand experts are geared up to meet your increased support needs. Integrate seamlessly with your existing helpdesk, ecommerce platforms, and social channels, and ensure 24/7 coverage, including weekends and holidays. Chatdesk enables you to scale one-on-one customer engagement, enhance conversions, and maintain a high customer satisfaction rate without requiring additional resources.
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Integrates helpdesk tools
Answer questions cross-channel
24/7 on-demand support
Scale customer engagement
Boost conversions effortlessly
  • $5.99-$25.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Know which customer is calling you in real time Show more

Swarm - Detect Customer Calls is an innovative app designed to transform how businesses manage customer interactions via calls. By identifying customer names and order numbers in real-time, Swarm provides valuable insights into who is contacting you, enhancing your ability to cater effectively to both existing and potential customers. It automatically renames calls and updates caller IDs, neatly organizing your contact list right on your Android phone and even tracks missed calls, ensuring no opportunity slips by unnoticed. With seamless integration with Shopify, Swarm is tailored for Android users looking to elevate their customer service experience. This strategic tool not only aids in keeping communications organized but also facilitates business growth by optimizing customer service quality and fostering stronger relationships. Supported by a dedicated team, Swarm ensures users maximize its features for optimal business success.
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Integrate with shopify
Detect customer calls
Identify customer details
Save caller id
View missed calls

Agrega WhatsApp y la URL del producto al mensaje del chat. Show more

GOM Tools: Addons + WhatsApp is an intuitive application designed to seamlessly integrate a WhatsApp contact widget into your website with just a few steps—eliminating the need for third-party developers. This user-friendly tool empowers website owners to enhance their communication capabilities, facilitating direct interaction with visitors via WhatsApp. GOM Tools provides the flexibility of incorporating additional features without the requirement of purchasing extra plans, making it a cost-effective solution. An added advantage is the ability to track click events on the WhatsApp widget through Google Analytics, providing valuable insights into user interactions. Furthermore, the app enables the initiation of conversations with an introductory message that includes the URL from which the contact writes, personalizing and contextualizing the communication. Perfect for businesses looking to streamline customer engagement, GOM Tools offers a practical solution to enhancing website functionality and analytics integration.
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Whatsapp integration
Contact widget
Product url in chat
Click events tracking
  • $4.99-$19.99 / Month
  • Free Plan Available

Always-on AI for 24/7 Shopify customer support and satisfaction. Show more

ClevorAi: AI Customer Agent is a revolutionary app designed specifically for Shopify stores, offering constant, real-time support to customers. It adeptly handles product inquiries, explains store policies, and assists with any customer service needs, all through seamless synchronization with your product catalog and knowledge base. With ClevorAi, businesses can provide accurate and friendly support 24/7, mimicking the interaction quality of a human assistant. This not only boosts customer satisfaction but also significantly reduces the workload on your support team, allowing them to focus on more complex tasks. The app goes beyond basic support by enhancing the overall shopping experience and ensuring customer queries are addressed promptly and efficiently. It's an indispensable tool for store owners aiming to streamline operations and elevate customer service standards consistently.
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Product catalog sync
Knowledge base integration
24/7 ai support
  • $29.99-$140 / Month
  • Free Plan Available

AI chatbot: answers queries, recommends products & discounts Show more

CSS Ai Sales Chatbot is a powerful tool designed to enhance your online store by providing a seamless shopping experience for your customers. This AI-driven chatbot efficiently answers customer queries, recommends products tailored to individual needs, and highlights available discounts, all through engaging and natural conversations. The chatbot's appearance can be customized to align with your store's branding, and it seamlessly syncs with your current product data, ensuring up-to-date interactions. Additionally, it helps streamline communication by managing your admin inbox, offering a comprehensive support system for your sales team. The platform includes a playground feature, allowing you to test the chatbot's functionalities before going live. By simplifying the shopping process and boosting customer engagement, CSS Ai Sales Chatbot not only enhances customer satisfaction but also contributes to increased sales. Supported by a dedicated team, it’s a reliable solution for modern e-commerce businesses looking to optimize their customer service efforts.
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Customizable appearance
Automatic product sync
Admin inbox management
Natural language recommendations
Customer query handling
  • $4.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
6 Reviews

Order Lookup, ETA & Custom Status Page on your Store Domain. Show more

GZ Order Tracking Page is a must-have app for online retailers who want to enhance customer satisfaction by providing real-time updates on order status. This intuitive platform enables customers to track their orders from placement until delivery, offering clear insights into estimated shipping and arrival dates. By simply entering an order number and email address, customers can access the latest updates on their purchases, significantly reducing the common support inquiry, "Where's my order?" Retailers can set up processing times and estimated arrival dates tailored to each shipping profile and even customize order statuses to reflect their unique order fulfillment process. The app also offers the ability to display shipping messages and ETA information directly below the "Add to Cart" button, providing customers with the information they crave even before they complete their purchase. Most importantly, GZ Order Tracking Page ensures that customer data remains secure, avoiding the risks associated with sharing sensitive information with third-party applications. With this app, retailers not only streamline their operational efficiency but also enhance buyer confidence and satisfaction.
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Order tracking
Estimated arrival
Custom status
  • $26-$132 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.1
7 Reviews

All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.
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Product recommendations
Email marketing
Customizable widget
Order lookup
Ai chatbot
Omnichannel campaigns

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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