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Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Easy WhatsApp LiveChat is an intuitive app designed to strengthen customer relationships by providing a seamless communication channel directly through WhatsApp. It features thoughtfully pre-filled messages that streamline interactions, ensuring a user-friendly experience. With this app, businesses can enhance customer satisfaction, strengthen loyalty, and potentially boost sales, thanks to its interactive chat widget that's visible across all devices. Customization is simple, allowing users to tailor the chat button to align with their store's aesthetic without requiring any coding. The app offers easy installation and configuration, making it accessible for businesses of all sizes. Personalization options further enhance customer interactions, allowing businesses to engage more effectively with their audience.
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Simple installation
Customizable button
Pre-filled messages
Seamless widget
  • $9.99 / Month
  • 7 Days Free Trial
6.7
13 Reviews

Add tracking numbers to your PayPal account automatically Show more

Paltrack PayPal Tracking Sync is an essential tool for business owners looking to streamline their financial processes on PayPal. This app automatically adds tracking numbers to your PayPal account, significantly reducing the risk of having your funds held for extended periods. By auto-syncing shipped order tracking data in real-time and routing your carrier details to PayPal-supported options, Paltrack simplifies potentially tedious tasks and saves you valuable hours in manual data entry. The app enhances customer satisfaction by minimizing disputes and keeping clients informed, ultimately supporting better cash flow for your business. Regular email reports keep you updated on the number of orders synced, ensuring complete oversight of your transactions. With Paltrack, you can also become eligible for PayPal Seller Protection, providing added security and peace of mind.
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Auto-sync tracking
Real-time sync
Email reports
Carrier auto-route
Seller protection eligibility
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Centraliza y mejora la atención al cliente en Shopify con B2Chat. Show more

B2Chat es una innovadora aplicación diseñada para integrar tu tienda Shopify, permitiendo ofrecer un servicio de atención al cliente excepcional. Con esta herramienta, puedes centralizar tus conversaciones, sincronizar contactos y automatizar mensajes, lo que garantiza una comunicación fluida y eficiente con tus clientes. Su capacidad para conectar automáticamente los contactos entre Shopify y WhatsApp permite gestionar todas las conversaciones en un solo lugar, incluso con múltiples agentes. Además, B2Chat reduce el tiempo de respuesta al ofrecer respuestas automáticas para preguntas frecuentes, mejorando así la experiencia del cliente. La aplicación también permite respuestas rápidas y personalizadas, lo que ayuda a fidelizar a los clientes y optimizar cada interacción. Al facilitar la comunicación efectiva a través de WhatsApp y otros canales esenciales, B2Chat contribuye significativamente a aumentar las ventas y la lealtad del cliente desde una plataforma unificada.
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Sync contacts
Automate messages
Manage multiple agents
Centralize conversations
Quick personalized responses
  • $99-$599 / Month
  • 7 Days Free Trial
8.2
1 Reviews

AI ambassador enhances sales with recommendations and real-time customer engagement.

Personalized recommendations
Real-time engagement
No-code setup
Cart abandonment reduction
Dynamic promos
  • $5-$48 / Month
  • Free Plan Available
6.9
5 Reviews

Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.
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Customizable branding
Multilingual support
Ticketing system
Real-time monitoring
Shopify cart view
  • $9.99-$69.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
  • New

Verify COD orders via WhatsApp, reducing fake or unresponsive orders.

  • $9-$99 / Month
  • 7 Days Free Trial
8.2
2 Reviews

Order Lookup, Live Tracking Dashboard & Email Notifications Show more

Shipment Tracking & Notify is an essential app for Shopify users, designed to streamline the process of tracking shipments from multiple carriers like UPS, FedEx, USPS, and DHL Express. This app organizes shipments into categories such as In Transit, Out for Delivery, Delivered, and Exception, enabling quick resolution of delivery issues. Customers receive real-time delivery updates, enhancing their post-purchase experience and fostering trust. Additionally, businesses benefit from a customized tracking page, boosting brand visibility and customer retention. The app empowers merchants to monitor order progress closely and proactively respond to any delivery delays. With seamless email integration, updates are reliably sent through the business's email server, ensuring they reach customers without landing in spam folders. This app is compatible with a broad range of carriers, including Canada Post, Australia Post, Delhivery, and more, making it an adaptable solution for global e-commerce needs.
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Email notifications
Order lookup
Live tracking
Monitor progress
Branded tracking
Shipment sorting

Call Tracking & Automation Platform for Merchants Show more

CallTrackingMetrics is a versatile app designed to enhance call tracking and management for businesses focused on driving orders and sales. By utilizing dynamic number insertion (DNI), it seamlessly connects offline calls to online sales, offering more accurate attribution and insights. Users can leverage real-time buyer data to close more sales efficiently and automate touchpoints for enhanced customer engagement. The app simplifies the sales process, providing detailed insights into the entire buyer journey and comprehensive conversation analytics to boost customer service. It also supports SMS campaign creation to keep customers informed during order fulfillment. Additionally, CallTrackingMetrics allows businesses to view caller order histories and identify buyer preferences, enabling customized automated communications to strengthen customer relationships.
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Dynamic number insertion
Automated sms follow-ups
Real-time buyer insights
Conversation analytics
Ad tracking numbers
Sms campaigns for orders

"AI assistant: 24/7 instant answers from your store’s policies and FAQs." Show more

Chat Nugget is an AI-powered assistant designed to streamline customer support by providing instant answers to inquiries using your store’s policies, FAQs, and documents. By eliminating the need for additional support agents, it helps reduce the stress on your current team and ensures that customers receive assistance around the clock. Installation is hassle-free—simply upload your documents, and you can be live in minutes without needing any coding skills. The app is highly customizable, allowing you to adjust responses so they align with your store’s unique personality and brand voice. Chat Nugget integrates seamlessly into your existing storefront, requiring no extra setup to enhance the customer experience. With its automated support capabilities, it empowers your business to maintain high service standards efficiently.
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Seamless integration
Customizable responses
No coding
Instant answers
Reduce workload

Offer instant support to your clietns & monitor store visitors Show more

Provide Support Live Chat is a dynamic application designed to enhance customer interaction and satisfaction in online stores. By integrating a live chat widget, businesses can immediately respond to customer inquiries and offer real-time assistance, boosting both customer trust and sales. The app allows for the customization of the chat widget to align with the store's aesthetic, incorporating corporate logos, colors, and text for a seamless fit. Users can handle requests across various platforms, whether on desktop or mobile, ensuring constant connectivity and support. Additionally, the ability to monitor customer navigation enables businesses to engage proactively, guiding customers throughout their shopping experience. File sharing, link exchanges, and page pushing are also supported, enhancing communication capabilities. Moreover, the app allows connection to multiple stores from a single chat window, offering a versatile solution for businesses with a widespread online presence.
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File sharing
Customizable widget
Real-time monitoring
Instant response
Multi-store connection
Proactive assistance

Create FAQs for quicker assistance and reduce support time Show more

HelpMate - FAQ & Help Center is a user-friendly app designed to streamline customer support on your storefront. With its innovative floating button feature, customers can effortlessly access a comprehensive list of frequently asked questions with just one click. This proactive approach not only addresses common customer inquiries efficiently but also significantly reduces the need for support calls and tickets. By simplifying the resolution process, both merchants and customers save valuable time and effort. The app's seamless integration ensures that your clients receive instant answers, enhancing their overall experience and satisfaction. HelpMate is ideal for businesses looking to optimize their support services and provide quick solutions to their customers' queries.
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Floating faq button
Quick access faqs
Reduces support tickets
  • $2010-$999 / Month
  • Free Plan Available

Real-time order shipment tracking app Show more

Ozaz Tracking is an innovative app designed to transform order shipment tracking for Shopify merchants. By delivering real-time updates on shipment statuses, it removes the uncertainty and guesswork often associated with order management. This app enhances merchants' visibility into their logistics processes, leading to greater customer satisfaction and a reduction in support inquiries. Ideal for businesses handling seamless order volumes, Ozaz Tracking efficiently streamlines operations, saving both time and resources. Its seamless integration with Shopify ensures an easy setup, while automated status updates keep merchants informed at every stage. Ozaz Tracking is the perfect tool for businesses seeking to optimize their shipment tracking and improve overall operational efficiency.
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Seamless integration
Real-time shipment tracking
Automated status updates

Integrate a Chat Bot AI powered Assistant to your store Show more

DataDriven ChatGPT Assistant is an advanced AI-powered chatbot designed to seamlessly integrate into your store, enhancing customer service by providing instant responses tailored to customer inquiries. This dynamic assistant leverages GPT technology to generate answers based on your store-specific data, including frequently asked questions, refund policy terms, and other key information. By efficiently handling customer queries, the chatbot significantly reduces the need for email correspondence and human support, allowing your team to focus on more complex tasks. DataDriven ChatGPT Assistant ensures that your customers receive accurate and timely responses, improving their overall shopping experience. Its customizable features also allow you to align the chatbot’s responses with your brand’s voice and ethos, ensuring a consistent customer journey. With easy integration and setup, this powerful tool is designed to optimize customer satisfaction and streamline your support processes.
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Chatbot integration
Ai-powered assistant
Reduce support emails

Automate the return/exchange process and have happy customers Show more

ExOrders - Return & Exchange is a comprehensive app designed to streamline your business's return and exchange processes while enhancing customer trust. With easy automation and customizable options, customers can effortlessly initiate returns or exchanges for complete orders or specific products by simply logging in with their order number and contact details. The app allows you to swiftly approve or reject requests, ensuring communication transparency by sending tailored email notifications to inform customers about the status of their requests. Whether you choose to offer full refunds, exchanges, or detailed discussions for specific situations, ExOrders supports these options with a wide range of customizable features. You can manage an extensive list of reasons for returns in your preferred language, adding clarity to the process. Furthermore, you have the flexibility to enable or disable options such as exchanges, returns, and screenshots, tailoring the app to suit your business needs perfectly.
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Automate return/exchange
Customizable procedures
Partial/full returns
Order authentication
Approval system
Custom email notifications
  • $9.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews

Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.
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Data collection
Post-purchase surveys
Automatic discounts
Product analytics
Pre-purchase surveys
  • $9.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

streamline support with automated messaging and WhatsApp chat Show more

Slv WhatsApp Followup Message is a robust tool designed to enhance customer interaction by integrating seamless chat, follow-ups, and automated messaging via WhatsApp. Tailored for businesses of all sizes, this app offers two operational modes: single and multiple support agents, allowing flexibility in managing communication strategies. Users can efficiently define and manage work schedules through customizable shift times, ensuring comprehensive coverage and optimal resource allocation. The app also features an automated coupon generation system, enabling personalized promotional offers that can boost sales and customer loyalty. By streamlining communication and automating routine tasks, Slv WhatsApp Followup Message significantly improves customer engagement, while simplifying support and sales processes. This multi-faceted approach ensures businesses can maintain high-quality service and effectively manage their customer interactions with minimal manual intervention.
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Whatsapp chat integration
Multiple support agents
Automated follow-ups
Coupon generation
Shift management
  • $7.99-$10.99 / Month
  • 7 Days Free Trial

Respond to customer email with AI-driven store insights Show more

Mail Magic: ChatGPT AI Email is an innovative app designed to streamline your email management through AI-powered tools, seamlessly integrated within your Shopify Admin. By automatically generating email response drafts, this app saves you valuable time and enhances productivity. Whether you're dealing with customer inquiries about product availability or shipping details, Mail Magic ensures your responses are accurate and timely. Adjust the tone of your emails with a simple click using the AI Assistant widget, offering various styles such as Polite, Professional, or Straightforward to align with your brand's communication style. In addition to tone customization, the app provides grammar, spelling, and language translation support to ensure your messages are polished and professional. Leverage your inbox and store data to create tailored email drafts effortlessly, making customer interactions more efficient and effective. With Mail Magic, managing emails becomes a seamless part of your Shopify experience.
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Language translation
Shopify admin integration
Ai email drafts
Adjustable tone
Grammar correction
Product inquiries response

Add a Click-to-Call phone button to your store Show more

Neo Call Button is a user-friendly app designed to enhance customer connectivity by integrating a floating ‘Call Us’ button into your online store. This feature empowers visitors to easily contact you via their mobile devices or view your phone number on desktops and tablets, facilitating direct communication and potentially boosting your sales through increased customer leads. The app is incredibly easy to set up, requiring no coding knowledge, and is compatible with any website theme. You can effortlessly customize the button’s color, style, and position to seamlessly blend with your shop’s design. By making it easier for customers to reach you anytime, anywhere, Neo Call Button helps you stand out and improve customer satisfaction and engagement.
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Floating call button
Customizable button design
Instant call connection
  • Free Plan Available
  • 7 Days Free Trial

Create mobile-friendly polls easily for real-time audience insights and decisions.

  • $10-$20 / Month
  • Free Plan Available
  • 5 Days Free Trial
8.2
3 Reviews

Stay ahead of shipping issues and enhance your tracking. Show more

AutoTrack is a powerful app designed to enhance the post-purchase experience by automating shipment tracking updates and providing merchants with a fully branded tracking page. This app ensures real-time notifications are sent to customers, significantly reducing manual follow-ups and easing the burden on customer service teams by minimizing inquiries regarding shipment status. With its seamless integration across a variety of carriers, AutoTrack simplifies shipment management, making it a valuable tool for merchants. In addition, the app offers insightful analytics to help improve delivery processes and boost overall customer satisfaction. AutoTrack also includes features like a dropshipping mode, allowing merchants to conceal specific keywords in tracking details for discretion. To further engage customers and potentially drive additional sales, the app enables personalized product recommendations during the tracking process.
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Personalized recommendations
Branded tracking page
Dropshipping mode
Real-time notifications
Seamless carrier integration
Analytics for insights

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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