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Showing 880 to 900 of 1424 Apps
Post Purchase FAQ

Post Purchase FAQ

  • $10-$25 / Month
  • Free Plan Available
  • 15 Days Free Trial
8.2
2 Reviews
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Add a Thank You Page FAQ to your Order Success Page Show more

Post Purchase FAQ is a convenient app designed to enhance your customers' post-purchase experience by addressing their queries right on the order thank you page. As a merchant, you understand that inquiries don't stop after the purchase is made. This app allows you to set up a fully customizable and updatable FAQ to efficiently handle those ongoing questions, improving customer satisfaction and reducing support requests. The FAQ is seamlessly integrated into your order success page with minimal effort, ensuring a smooth setup process. Plus, the app provides insightful analytics, allowing you to track view data and gauge the popularity of specific questions. With Post Purchase FAQ, give your customers the clarity they need at every stage of their shopping journey.
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Custom faq setup
Order success page
Track view data
Automatic integration
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Omnichannel Marketing &Support

Omnichannel Marketing &Support

  • $4.99 / Month
  • 7 Days Free Trial
9.1
86 Reviews
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Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.
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Cart recovery
Order updates
Smart automation
Whatsapp commerce
Agent support
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Wapikit ‑ WhatsApp Engagement

Wapikit ‑ WhatsApp Engagement

  • $59-$399 / Month
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Automate WhatsApp marketing for Shopify; boost conversions effortlessly. Show more

Wapikit ‑ WhatsApp Engagement is an innovative app designed to revolutionize your marketing strategy by automating WhatsApp communications. Seamlessly integrate your Shopify store to facilitate instant branded cart reminders, live order updates, and engaging product campaigns. This tool empowers D2C brands to effortlessly recover abandoned checkouts through smart, timed reminders, enhancing customer retention and driving conversions. Wapikit includes features like order confirmations, shipping updates, and COD verifications, ensuring that customers are informed at every step. With auto-sync capabilities, your Shopify customer list is easily imported for targeted broadcast campaigns. Additionally, enhance customer interaction by adding a branded WhatsApp chat widget, fostering a more personal and trusted connection. Tailored for growing brands, Wapikit turns every customer touchpoint into an opportunity for building lasting relationships.
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Customer engagement
Abandoned checkout recovery
Order confirmations
Chat widget integration
Shipping updates
Branded cart reminders
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Shoppie AI Chatbot

Shoppie AI Chatbot

  • Free App
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Elevate customer experience with AI-powered support Show more

Shoppie AI Chatbot is an innovative solution designed for merchants aiming to enhance customer experience and drive sales growth. Its advanced AI capabilities ensure timely and personalized support, simplifying the shopping process and making it seamless for customers. By accurately understanding customer needs, Shoppie provides tailored product recommendations, leading to higher conversion rates and increased revenue. The chatbot is ideal for various industries, particularly those with a wide range of products, as it helps in managing diverse merchandise effectively. Easy integration and customization options allow businesses to adapt Shoppie to their specific requirements without hassle. Ultimately, Shoppie AI Chatbot streamlines the support process and fosters a positive shopping journey, empowering merchants to achieve significant sales growth.
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Tailored recommendations
Easy integration
Effortless customization
Ai-driven support
Install App
Outvio Exchanges and Helpdesk

Outvio Exchanges and Helpdesk

  • $125-$250 / Month
  • 7 Days Free Trial
(3.6/5)
27 Reviews
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Post-checkout automations for a great shopping experience Show more

Exchanges & Returns by Outvio is a comprehensive Shopify app that streamlines the management of product exchanges and returns for e-commerce businesses. With a user-friendly, fully branded self-service portal, customers can easily process their returns or exchange requests, enhancing their overall shopping experience. The app not only focuses on returns but also automates the entire post-purchase workflow, including order fulfillment, shipping, tracking, and customer communication. Outvio supports exchanges for both the same or different products and offers customizable return reasons and flows. It incentivizes store credit refunds and simplifies logistics with built-in pickup and return label generation. Additionally, the app provides smart fulfillment and shipping options with over 90 courier integrations and automates customer communication through email, SMS, and WhatsApp, ensuring seamless interactions and prompt support for delivery incidents.
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Shipping automation
Returns management
Exchanges management
Automated emails
Automated sms
Branded tracking
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HelpDesk for Ecommerce support

HelpDesk for Ecommerce support

  • $34-$59 / Month
  • 14 Days Free Trial
(2.2/5)
2 Reviews
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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.
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Automated responses
Team collaboration
Centralized inbox
Purchase history access
Ai ticket summaries
Custom message design
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WhatsyChatt ‑ Live Chat

WhatsyChatt ‑ Live Chat

  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.7
13 Reviews
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Enhance customer engagement with customizable WhatsApp chat button. Show more

WhatsyChatt is a powerful app designed to enhance customer interaction by adding a customizable WhatsApp chat button to your online store. This tool enables seamless communication, allowing visitors to ask questions, share product links, or receive real-time support directly through WhatsApp. The chat widget is mobile-friendly and fully responsive, ensuring smooth functioning across all devices. Installation is hassle-free, requiring no coding and working with all store themes. Users can personalize the chat button's style, position, and color to match their brand aesthetic. With pre-filled messages, WhatsyChatt makes customer engagement faster and easier, bringing familiar communication just a tap away. Ideal for businesses looking to streamline their customer service and improve satisfaction.
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No coding required
Customizable chat button
Instant customer connection
Responsive across devices
Pre-filled message options
Install App
Intellecta ‑ AI chatbot

Intellecta ‑ AI chatbot

  • $49-$299 / Month
  • Free Plan Available
8.2
6 Reviews
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Sales chat that guides your customers through purchase journey Show more

Intellecta - Chat Bot is an advanced AI-driven tool designed to enhance customer support experiences, both before and after sales. It operates autonomously, providing real-time responses to customer inquiries, ensuring your customers receive prompt and accurate assistance anytime they need it. Supporting over 80 languages, Intellecta breaks down language barriers, making it a versatile solution for businesses operating in diverse markets. Additionally, it intelligently recommends products to customers, helping to increase sales and customer satisfaction. The app also offers order tracking capabilities, allowing customers to easily monitor their purchase status, thus reducing the workload on human agents. Whether you're looking to streamline your customer service operations or provide a seamless user experience, Intellecta is the comprehensive solution to elevate your business's customer support strategy.
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Product recommendations
Order tracking
Real-time responses
Install App
Order Tracking & Chatbot

Order Tracking & Chatbot

  • Free Plan Available
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Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.
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Real-time order tracking
Chat widget integration
Return requests handling
Dispute management
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COD Easy Return

COD Easy Return

  • $5-$10 / Month
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Efficiently manage Shopify return requests with centralized dashboard and tracking.

Install App
AskDolphin: Live Chat & AI

AskDolphin: Live Chat & AI

  • $19-$319 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
1 Reviews
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AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.
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Multilingual support
Live chat
Product sync
Team management
Qr codes
Ai support
Install App
Appriss Returns & Claims

Appriss Returns & Claims

  • Free Plan Available
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Prevent fraud with AI-driven return and claims management for Shopify. Show more

Appriss Returns & Claims is an advanced application designed to enhance fraud and abuse prevention for Shopify merchants. Leveraging real-time, behavior-based AI technology from Appriss Retail, it efficiently manages returns and claims for both online and in-store purchases. The app provides real-time recommendations to approve, warn, or deny returns, ensuring a swift response to potential fraud while protecting merchant profits. By validating claims and appeasements, it helps safeguard against fraudulent activities and abuse. Additionally, Appriss Returns & Claims ensures a seamless return experience for genuine customers, maintaining both customer satisfaction and trust. This unified commerce solution is ideal for merchants seeking to bolster their fraud prevention measures while maintaining excellent customer service standards.
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Real-time recommendations
Ai-driven prevention
Frictionless returns
Install App
Mearch: AI Chatbot & Support

Mearch: AI Chatbot & Support

  • $55-$284 / Month
  • 14 Days Free Trial
8.2
1 Reviews
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AI chatbot enhancing Shopify sales with personalized, multilingual support and automation. Show more

Mearch: AI Sales Chatbot is a sophisticated tool designed for Shopify merchants to elevate the shopping experience by providing seamless, personalized customer interactions. This chatbot leverages AI-powered product discovery, enabling customers to find the most relevant products using intelligent search capabilities. It offers tailored product recommendations that boost sales and customer engagement, effectively improving conversion rates and average order value (AOV). Mearch operates around the clock, offering real-time, human-like support to handle sales inquiries, FAQs, and other customer service needs. Its multi-language support extends the reach of merchants by engaging with a global audience using AI-driven multilingual chat. Additionally, the chatbot reduces manual workloads through automation, learning from product catalogs to ensure it delivers accurate, on-brand interactions consistently. Overall, Mearch seamlessly integrates cutting-edge AI technology with practical retail solutions to streamline support and enhance customer satisfaction.
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Multi-language support
Ai product recommendations
Conversational ai
Ai-powered automation
Ai product discovery
Install App
FormBridge: Typeform Connect

FormBridge: Typeform Connect

  • $9.99-$79.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
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Connect Shopify and Typeform to gather insights and boost customer engagement.

Install App
Ecom form builder

Ecom form builder

  • $15 / Month
  • Free Plan Available
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"Streamline e-commerce data collection with customizable, embeddable forms."

Install App
LUX Chatalyst

LUX Chatalyst

  • $39.99 / Month
  • 7 Days Free Trial
  • New
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AI-driven assistant providing personalized, real-time product support and recommendations.

Install App
FAQPRIME: FAQ, WhatsApp, Track

FAQPRIME: FAQ, WhatsApp, Track

  • $10 / Month
  • Free Plan Available
  • 3 Days Free Trial
7.9
35 Reviews
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All-in-one support app for Track order, Contact us, FAQ & Chat Show more

FAQPRIME: FAQ, WhatsApp, Track is a comprehensive help and support application designed to enhance customer service and engagement. Featuring an elegantly designed chat-style support widget, it allows customers to effortlessly access AI-generated FAQs and Q&A. The app simplifies the tracking of orders through an integrated order tracking feature, helping users quickly find status updates with just an email ID or phone number. Connectivity is seamless as customers can engage through multiple chat platforms such as WhatsApp, Messenger, Tidio, Tawk.to, and email, or opt for direct interactions via live video calls. Moreover, it contributes to improving SEO rankings by offering native pages for FAQs, Contact Us, and Order Tracking. Its user-friendly setup requires no coding, enabling businesses to launch in just five minutes with a simple 1-click installation. To boost social engagement, the app includes a floating bar for social media icons, enhancing social media likes and interactions.
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Social media integration
Order tracking
Seo boost
Email support
Chat support
Ai-generated faqs
Install App
ReturnRFX: Return. Earn

ReturnRFX: Return. Earn

  • $17.99-$45.99 / Month
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Effortless returns and swaps with instant refunds. Shopping simplified. Show more

ReturnRFX: Return. Earn is the cutting-edge app that streamlines your shopping experience by simplifying returns and exchanges. With its user-friendly interface, initiating a return is just a few clicks away, eliminating the hassle of lengthy processes or cumbersome paperwork. Whether you need a different size, color, or entirely new product, ReturnRFX makes exchanges effortless, ensuring you always get exactly what you need. Additionally, the app offers automatic refunds directly to your original payment source, providing a seamless and worry-free experience. Discover the convenience of shopping without the stress of complicated returns with ReturnRFX. Enhance your retail journeys with this must-have tool that puts efficiency and simplicity at the forefront.
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Instant refunds
Easy exchanges
Effortless returns
Install App
WhatHub – Order Automation

WhatHub – Order Automation

  • $4.98-$14.98 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
3 Reviews
Claim Offer
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Automate order updates and reminders via WhatsApp with ease. Show more

WhatHub – Order Automation is a powerful app designed to streamline post-purchase communication for merchants by utilizing WhatsApp's familiar platform. By automating essential notifications such as order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations, the app enhances customer communication efficiency without the need for complex API integrations. With the easy-to-use “Link a Device” feature, merchants can seamlessly connect their own WhatsApp number to manage communications directly. Customers receive interactive confirmation polls, and the app automatically updates Shopify order tags based on their responses, making order tracking simpler for merchants. Additionally, WhatHub allows for message content customization, ensuring that communication aligns with the brand’s voice. Merchants can easily monitor message delivery and response status, helping to maintain a smooth and responsive ordering experience for customers.
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Whatsapp integration
Abandoned cart reminders
Message personalization
Fulfillment alerts
Automate order notifications
Order tracking tags
Install App
Reverto : Return & Exchange

Reverto : Return & Exchange

  • Free Plan Available
9.1
1 Reviews
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Easiest return, exchange & cancellations- happier customers Show more

Reverto is an innovative app designed to help users stay mindful and reflective in their daily lives. It offers a unique platform for journaling and meditation, providing guided prompts and exercises to enhance self-awareness and personal growth. The app features customizable settings to tailor the experience to individual needs, including mood tracking, gratitude logs, and progress visualizations. With its user-friendly interface, Reverto encourages consistent use, making it easy to integrate reflection into even the busiest schedules. Additionally, the app fosters a supportive community by allowing users to share insights and learn from others' experiences. Reverto is the perfect companion for anyone seeking to cultivate mindfulness and intentionality in their personal development journey.
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Easy returns
Automate refunds
Manage exchanges
Handle cancellations
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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