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AI-powered sales agent for personalized shopping and upsell solutions.

Personalized recommendations
Tailored suggestions
Real-time sales tracking
Upsell solutions
Customer question answering
Product detail explanations
  • $14.99-$49.99 / Month
  • 14 Days Free Trial

No-code AI chatbots that sound natural and human Show more

PenPal Chatbot is an innovative messaging app that connects users with a friendly AI companion designed to simulate human-like conversation. Whether you're looking to practice a new language, explore different cultures, or simply engage in light-hearted chats, PenPal Chatbot offers a personalized communication experience. The app utilizes advanced natural language processing to ensure that interactions are meaningful and engaging. With a user-friendly interface and customizable chat settings, PenPal Chatbot caters to a wide range of preferences and needs. The app is perfect for those who seek a virtual friend to converse with at any time of the day, providing not only entertainment but also a sense of companionship. Whether you're seeking to enhance your conversational skills or just looking for someone to talk to, PenPal Chatbot is your ideal digital companion.
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Boost sales
Reduce abandonment
Human-like responses
No-code chatbots
Ai-powered support
  • $9-$199 / Month
  • Free Plan Available
  • 10 Days Free Trial
7.7
314 Reviews

Order Tracker, Track Package, Delivery Tracking, Order Status Show more

Rush - Order Tracking & EDD is a powerful app designed to enhance the post-purchase experience by providing a seamless delivery tracking system that reduces customer anxiety and fosters loyalty. The app automatically matches shipments with carriers, ensuring accurate tracking and updates across more than 1,300 carriers. Users can create attractive "Track My Order" pages and automate SMS and email notifications, keeping customers informed at every stage of the delivery process. By integrating opportunities for upsells and cross-sells throughout the delivery journey, Rush opens potential new revenue channels for businesses. Additionally, the app offers customization options for tracking pages, allowing businesses to include estimated delivery dates and improve customer confidence. Features such as AI-powered delivery predictions and integrations with platforms like Klaviyo and Yotpo SMSBump further boost the app's capability. With comprehensive support, including onboarding assistance and 24/7 availability via Slack, Rush ensures a smoother, more profitable delivery experience.
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Carrier integration
Email notifications
Estimated delivery date
Upsells & cross-sells
Branded tracking pages
Sms notifications

Powered by the official WhatsApp Business API Show more

BC ‑ WhatsApp Abandoned Cart is a powerful app designed to help online retailers recover lost sales by addressing cart abandonment issues through WhatsApp. Installation is straightforward: simply scan a QR code to connect your WhatsApp number. Once connected, you can customize cart abandonment messages, incorporating incentives like discounts to encourage customers to complete their purchases. The app automatically tracks abandoned carts and sends targeted messages to potential customers using your WhatsApp, ensuring a personalized touch. Users can recover up to $1000 in orders with the free plan before upgrading to a paid plan, which offers unlimited cart recovery. Key features include automated cart abandonment messaging, personalized communication from your WhatsApp number, inclusion of cart links in messages, and detailed reports on recovered carts and revenue. BC ‑ WhatsApp Abandoned Cart streamlines the recovery process, making it easier to boost your sales effortlessly.
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Live chat widget
Cart abandonment recovery
Bulk marketing campaigns
24/7 chatbot support
Multi-agent inbox
  • $7 / Month
  • 7 Days Free Trial
(1/5)
1 Reviews

Automatically generate product FAQ powered by ChatGPT AI Show more

FAQfy: FAQ by ChatGPT AI is a cutting-edge application designed to automate frequently asked questions for each product, streamlining customer interactions and enhancing overall transparency. This AI-driven tool is ideal for a wide range of industries, optimizing the shopping experience by empowering customers to make informed decisions quickly. By automatically generating product FAQs, FAQfy saves both time and resources, ultimately boosting sales and customer satisfaction. Leveraging state-of-the-art artificial intelligence similar to that of ChatGPT, the app ensures efficient and accurate support for merchants. Elevate your store's efficiency with FAQfy and enjoy effortless improvements in customer service and operational productivity. Whether you run a small business or a large retail platform, this app provides a seamless way to handle customer queries, reinforcing a positive shopping environment.
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Save time
Automate product faqs
Boost transparency
Enhance shopping experience
Empower decision-making
  • $20 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI chatbot for 24/7 sales, recommendations, and real-time Shopify support. Show more

3win:Shopmate is an innovative AI-powered chatbot designed specifically for Shopify stores, functioning as a 24/7 sales assistant and customer service representative. It engages customers through natural, human-like conversations, offering personalized greetings, tailored product recommendations, and efficient feedback collection, while providing instant support. Integrating seamlessly with Shopify, Shopmate ensures accurate real-time store data and inventory management, enhancing both sales performance and customer satisfaction. This zero-configuration chatbot automatically learns product details and frequently asked questions, eliminating setup hassle for store owners. Additionally, its multilingual capabilities allow it to intuitively adapt to customers' language preferences, making it an ideal solution for global businesses. With its self-learning abilities, 3win:Shopmate continuously improves, ensuring a smooth and rewarding shopping experience for both retailers and customers.
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Shopify integration
Personalized recommendations
Real-time support
Feedback collection
Inventory accuracy
Ai chatbot assistant
  • $29.9-$99.9 / Month
  • Free Plan Available

AI chat assists shoppers finding products; automates service orders.

Offer 1:1 live video consultations directly on your product page. Show more

Fabext Personal Livestreams revolutionizes online retail by allowing merchants to offer instant 1:1 video consultations directly from a product page. This app enhances the shopping experience by fostering personal connections between sellers and buyers, enabling merchants to showcase products in real-time, address customer inquiries promptly, and thereby facilitate quicker purchase decisions. With seamless integration into storefronts and Shopify admin, Fabext ensures that setting up and running video consultations is effortless. Moreover, the app comes equipped with features that allow sellers to track the history of live streams, offering valuable insights into customer interactions and preferences. This dynamic tool not only boosts the potential for increased sales but also elevates customer satisfaction by providing an interactive and personalized shopping journey. Whether you're aiming to display product details more vividly or engage customers with personalized experiences, Fabext Personal Livestreams sets a new standard for online retail interactions.
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Seamless shopify integration
Product showcasing
1:1 video consultations
Direct product page integration
Instant customer interaction
Live question answering

海帆CRM,提供更智能用户管理,和更便捷的明信片、邮件服务 Show more

Hiifans is a customer relationship management (CRM) app designed specifically for businesses seeking to enhance and deepen customer connections, thereby driving consistent business growth. This app allows you to assign personalized tags to each customer, enabling targeted marketing through customized postcards and emails. By using Hiifans, businesses can implement precise marketing strategies that significantly boost marketing efficiency. The app further enhances user management with automatic tagging based on customer attributes and order information, leading to more refined customer segmentation. Hiifans also offers a convenient mass-email and postcard dispatch service, ensuring effective outreach. Additionally, it provides a variety of H5 templates for creating engaging after-sales cards, encouraging customers to leave their details for future contact. Overall, Hiifans serves as a comprehensive tool to tap into customer value and build lasting relationships.
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Email campaigns
Targeted marketing
User tagging
Postcard mailing
H5 templates
  • $0.99 / Month
  • Free Plan Available
  • 3 Days Free Trial

Floating call button for instant customer contact and theme customization. Show more

Quick Phone Call Button is a user-friendly app designed to enhance customer communication by adding a floating call button to your store. This feature allows customers to contact you directly with ease, promoting real-time interactions and improving customer support accessibility, especially for mobile users. With its fully customizable design options, you can adjust the button's layout, color, text, and position to seamlessly blend with your store's theme. The app also offers engaging animations such as ringing, bounce, or pulse effects to capture attention. Boasting a hassle-free setup, Quick Phone Call Button requires no coding skills, enabling you to go live within minutes. It is fully responsive, ensuring compatibility across desktop, tablet, and mobile devices, thereby maximizing reach and convenience for your customers.
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Customizable design
Real-time communication
Simple setup
Floating call button
Attention animations
Theme matching

"Enhance customer support with customizable WhatsApp chat for your store." Show more

Whatsly - WhatsApp Chat is a user-friendly app designed to enhance communication between merchants and customers via a customizable WhatsApp button. With this app, businesses can easily integrate a floating chat button on any page of their website or enable product-specific inquiries, facilitating seamless customer support without any coding requirements. Merchants can personalize the chat experience by displaying the agent's name, image, online status, and tailored greeting messages. Additionally, Whatsly allows for the customization of chat appearance, including colors and text size, ensuring a cohesive brand look. The app also supports setting working hours and time zones, providing customers with accurate online availability information. Ideal for improving customer interaction and simplifying support processes, Whatsly is a versatile tool for any business seeking to leverage WhatsApp as a direct communication channel.
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Customizable appearance
Floating chat button
Timezone support
Product-specific enquiries
Agent online status
  • $19 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • New

AI sales agent streamlining support, capturing leads, and enhancing shopping experience.

  • $109-$379 / Month
  • 14 Days Free Trial
9.1
32 Reviews

Automate returns, exchanges, store credit, labels, and more! Show more

8returns ‑ Returns Portal is a seamless self-service platform designed to streamline and simplify the returns process for businesses, making it both efficient and customer-friendly. With the ability to process returns in under a minute, it helps save time and money while keeping customers satisfied. Whether it's utilizing QR codes, issuing store credit, or facilitating exchanges, 8returns automates the entire returns and refund process, allowing customers to register their returns independently. Businesses can track and monitor returns in a centralized location, simplifying management and oversight. The portal is fully customizable to align with your brand and offers various revenue retention options like exchanges and store credits. It also features dynamic rules tailored to specific countries, robust analytics for key insights, and automated creation of return labels or QR codes for a hassle-free experience.
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Store credit
Self-service platform
Customizable portal
Qr codes
Automate returns
Dynamic rules
  • $75-$119 / Month
  • Free Plan Available
  • 14 Days Free Trial

"AI assistant enhances shopping with personalized, interactive customer experiences." Show more

Neurobloom Chatbot + ChatGPT is an innovative app designed to enhance your online store's customer experience by integrating an intelligent AI assistant. The app facilitates natural and engaging interactions with visitors by utilizing voice-enabled chat capabilities, ensuring that every interaction feels personal and intuitive. It not only remembers past sessions but also analyzes shopper behavior to tailor product recommendations and answers, delivering a truly personalized shopping experience. With its proactive engagement based on user behavior, Neurobloom helps reduce bounce rates, improve customer engagement, and drive conversions, ultimately turning more visitors into buyers. This intelligent assistant operates seamlessly in the background, providing exceptional support without requiring constant input from you. Elevate your customer service and build lasting customer loyalty with Neurobloom Chatbot + ChatGPT—your online store's automated yet personal shopping companion.
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Personalized recommendations
Voice-enabled chat
Behavior-based engagement
  • $9 / Month
  • 60 Days Free Trial
8.2
4 Reviews

Return reducing loyalty program. Return portal & dashboard. Show more

Keepoala: Returns & Rewards is an innovative app designed to enhance customer loyalty and retention for online shops by reducing the volume of product returns. This multi-brand loyalty program incentivizes customers to retain their orders by awarding points for keeping the items. These points can then be redeemed for vouchers within the shop, thereby fostering customer satisfaction and encouraging brand loyalty. The app seamlessly integrates with Shopify, allowing retailers to manage returns efficiently through a whitelabel return portal. By encouraging shoppers to keep 9 out of 10 orders, Keepoala not only opens up new channels for customer acquisition but also helps in maintaining revenue and boosting Net Promoter Scores (NPS). Additionally, the built-in dashboard aids businesses in identifying their most profitable customer groups and understanding the reasons behind returns for better strategic planning.
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Store credit rewards
Coupons and discounts
Shopify integration
Custom loyalty programs
Multi-brand loyalty program
Points for non-returns
  • $4.99-$9.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
8
16 Reviews

Reduce customer support with FAQ's and a Helpdesk widget. Show more

Detective FAQ Chat & Helpdesk is an innovative tool designed to streamline customer support by providing easily accessible answers to frequently asked questions. This app features a Help Desk widget that integrates searchable FAQs, live chat, and email support directly within your online store, enhancing customer interaction. It offers a static FAQ page where customers can quickly find answers to their inquiries, reducing the burden on your support team. The app not only improves efficiency but also boosts customer confidence by allowing FAQ integration with specific products or collections. Moreover, it includes order tracking functionality, further enhancing the customer experience. With an intuitive design, Detective FAQ Chat & Helpdesk is a comprehensive solution for enhancing service quality and satisfaction.
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Order tracking
Email support
Product-specific faq
Chat integration
Searchable faqs
Help desk widget
  • $18-$98 / Month
  • Free Plan Available

Telegram-integrated AI offering smart, personalized product recommendations and support.

  • $4.99 / Month
  • 3 Days Free Trial

Visitors get contact form and send inquiry quickly at any page Show more

Quick Contact is a versatile app that streamlines the process of sending messages, feedback, or inquiries directly to store owners. Featuring a sleek sliding or toggle form, users can effortlessly provide their name, email, and other essential details from any page of a website. The app is enriched with multiple useful features and a variety of styling options, making it an attractive solution for seamless communication. Merchants have the ability to customize the form’s settings and style from an easy-to-use admin panel, ensuring it aligns perfectly with their brand's aesthetic. Additionally, they can upload custom toggle buttons, logos, and background images, and even modify contact form field names through the settings options. Quick Contact is designed to enhance visitor interaction and make communication intuitive and efficient for both users and store owners.
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Customizable settings
Sliding contact form
Quick feedback option
Changeable form fields
Toggle button upload
Logo and background upload

Resell Damaged, Used, & Open Box Returns. We Make It Simple. Show more

DRIP: Returns For Sale Widget is an efficient solution for businesses dealing with open box returns, samples, demos, used items, and drop shipped returns. This app allows you to seamlessly integrate a sales widget into your website, customized to align with your brand's aesthetics and voice. It offers a simple, fast, and cost-effective alternative to third-party resale platforms, enabling you to maintain direct relationships with your customers and sell products in any condition on your own site. DRIP is versatile and trusted by a diverse range of industries including automotive, pet, furniture, shoe, kitchen, clothing, sporting goods, and electronic stores. Posting items through DRIP takes less than a minute and connects directly to your product catalog. You can maximize sale prices by enabling daily pricing adjustments, and once an item is sold, it’s automatically deleted from both your site’s frontend and backend. Additionally, the app offers extensive support through various communication channels, ensuring a user-friendly experience.
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Customizable branding
Dynamic pricing
Integrated widget
Fast posting
Automated removal

"AI assistant: 24/7 instant answers from your store’s policies and FAQs." Show more

Chat Nugget is an AI-powered assistant designed to streamline customer support by providing instant answers to inquiries using your store’s policies, FAQs, and documents. By eliminating the need for additional support agents, it helps reduce the stress on your current team and ensures that customers receive assistance around the clock. Installation is hassle-free—simply upload your documents, and you can be live in minutes without needing any coding skills. The app is highly customizable, allowing you to adjust responses so they align with your store’s unique personality and brand voice. Chat Nugget integrates seamlessly into your existing storefront, requiring no extra setup to enhance the customer experience. With its automated support capabilities, it empowers your business to maintain high service standards efficiently.
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Seamless integration
Customizable responses
No coding
Instant answers
Reduce workload

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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