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Showing 880 to 900 of 1441 Apps
eCommerce Returns Management

eCommerce Returns Management

  • $29-$49 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
8 Reviews
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Unlock an exceptional returns experience Show more

The eCommerce Returns Management app simplifies the return process for both customers and businesses. By logging into a white-label return portal that mirrors your Shopify site, customers can effortlessly select replacement items or opt for store credit refunds. They have the flexibility to choose between home pickup or dropping off their returns at nearby courier offices. Businesses benefit from automatic return notifications and access to detailed analytics via the ReturnKey dashboard. The app also features automatic exchange order creation, ensuring that customers receive their desired size and color. Integrated shipping services streamline the return logistics, while customizable return logic enhances efficiency based on your specific policies. With advanced analytics, gain deeper insights into customer preferences and behaviors, ultimately boosting satisfaction and operational efficiency.
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Advanced analytics
Analytics dashboard
Automatic notifications
Integrated shipping
White-label portal
Store credit refunds
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neetoChat

neetoChat

  • Free Plan Available
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Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.
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Simple setup
Change shipping address
Order management
Real-time support
Manage cancellations
Hassle-free refunds
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OT: WhatsApp Chat & FAQ

OT: WhatsApp Chat & FAQ

  • Free Plan Available
9.1
1 Reviews
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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.
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Whatsapp integration
Customizable helpdesk
Infinite faq database
Quick support redirection
Holiday messages
Storefront customization
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RetailSense

RetailSense

  • Free Plan Available
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24/7 chatbot support for personalized, efficient retail customer interactions. Show more

RetailSense is an innovative chatbot application designed to revolutionize customer service in retail by providing 24/7 instant support. It efficiently handles product, policy, and order inquiries, significantly reducing wait times and freeing human agents to focus on more complex issues. With its customizable flows, RetailSense adapts to each shop's unique requirements, ensuring personalized and efficient customer interactions. This enhances customer satisfaction and loyalty while streamlining operations, leading to increased sales conversions. By delivering immediate and accurate information, RetailSense empowers businesses to optimize their support services and gain valuable insights into customer needs. Whether it's a product, order, or policy inquiry, RetailSense is your go-to solution for exceptional customer service.
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Streamline operations
Product inquiries
Customizable chatbot
24/7 instant support
Order requests
Policy questions
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UIB WhatsApp Notifications

UIB WhatsApp Notifications

  • Free Plan Available
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Automate WhatsApp notifications for orders, shipments, and abandoned carts. Show more

UIB WhatsApp Notifications is an essential tool for Shopify merchants looking to enhance customer communication through automation. This app is particularly beneficial for those selling physical products, as it streamlines the process of sending personalized WhatsApp updates for order creation, shipment notifications, and abandoned cart reminders. By automating these communications, the app reduces manual effort, allowing businesses to efficiently keep their customers informed, ultimately improving overall customer satisfaction. Merchants can customize notification templates to align with their brand's unique style, ensuring a consistent and personalized customer experience. Real-time updates help maintain customer engagement, while helping recover lost sales opportunities from abandoned carts. With UIB WhatsApp Notifications, businesses can optimize their communication strategies and drive customer loyalty effectively.
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Real-time updates
Automated notifications
Template customization
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PulseVote

PulseVote

  • $5.99 / Month
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Get valuable insights with customer voting on your homepage. Show more

PulseVote is an innovative app designed for Shopify store owners to engage customers and make informed business decisions. By allowing merchants to create interactive posts on their homepage, the app facilitates real-time feedback collection on product ideas. Customers can easily upvote or downvote these posts, offering valuable insights into their preferences and helping business owners understand market demands. PulseVote is perfect for both new and established merchants looking to stay connected with their audience and tailor their product offerings based on customer opinions. The app integrates seamlessly with your Shopify theme with no coding required, making it easy to set up and maintain. Furthermore, store owners can manage posts directly from their Shopify admin and personalize the widget to reflect their brand's unique identity. PulseVote empowers you to make data-driven decisions that enhance customer satisfaction and drive business growth.
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Seamless integration
Actionable insights
Real-time feedback
Upvote/downvote posts
Effortless post management
Personalized widget
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Linkmate: Floating Buttons

Linkmate: Floating Buttons

  • $4.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
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Easily add customizable buttons and social icons to your store.

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Azark Shop Quick Contact Forms

Azark Shop Quick Contact Forms

  • $44.99-$199 / Month
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Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.
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Customizable forms
Responsive design
Instant notifications
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Ecom form builder

Ecom form builder

  • $15 / Month
  • Free Plan Available
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"Streamline e-commerce data collection with customizable, embeddable forms."

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RE-STYLE Alterations & Repairs

RE-STYLE Alterations & Repairs

  • Free Plan Available
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Reduce clothing returns through integrated tailoring services. Show more

RE-STYLE Alterations & Repairs is a tailor-matching app designed for fashion e-commerce stores aiming to reduce return rates and enhance sustainability efforts. The app connects customers with skilled tailors in London, Manchester, and Birmingham to ensure their clothing fits perfectly. This not only lessens the chances of returns due to poor fit but also provides a convenient repair service for cherished items. By adding the customizable RE-STYLE button to your store pages, you can offer an enhanced shopping experience with a focus on sustainability and customer satisfaction. The button can be tailored to match your brand’s aesthetics, including colors, fonts, and personalized calls to action. With RE-STYLE, empower your customers to transform their wardrobe into a collection of perfectly fitting garments.
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Easy installation
Customizable button
Direct tailor connection
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ShopSpeak: AI Voice Assistant

ShopSpeak: AI Voice Assistant

  • Free Plan Available
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Voice-powered sales and support for an interactive shopping experience.

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Vambe AI

Vambe AI

  • Free Plan Available
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"Automatiza chats eCommerce y optimiza recursos con Vambe AI."

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Flaxxa Wapi

Flaxxa Wapi

  • Free Plan Available
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Optimize WhatsApp for businesses with automated engagement and seamless CRM integration.

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CSS AI Sales Chatbot

CSS AI Sales Chatbot

  • $29.99-$140 / Month
  • Free Plan Available
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AI chatbot: answers queries, recommends products & discounts Show more

CSS Ai Sales Chatbot is a powerful tool designed to enhance your online store by providing a seamless shopping experience for your customers. This AI-driven chatbot efficiently answers customer queries, recommends products tailored to individual needs, and highlights available discounts, all through engaging and natural conversations. The chatbot's appearance can be customized to align with your store's branding, and it seamlessly syncs with your current product data, ensuring up-to-date interactions. Additionally, it helps streamline communication by managing your admin inbox, offering a comprehensive support system for your sales team. The platform includes a playground feature, allowing you to test the chatbot's functionalities before going live. By simplifying the shopping process and boosting customer engagement, CSS Ai Sales Chatbot not only enhances customer satisfaction but also contributes to increased sales. Supported by a dedicated team, it’s a reliable solution for modern e-commerce businesses looking to optimize their customer service efforts.
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Customizable appearance
Automatic product sync
Admin inbox management
Natural language recommendations
Customer query handling
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双梓门运踪同步

双梓门运踪同步

  • $1 / Month
  • Free Plan Available
  • 90 Days Free Trial
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双梓门国际物流公司专用的物流运踪信息自动同步插件 Show more

"双梓门运踪同步" 是一款专为跨境电商开发的高效物流同步插件。该应用解决了双梓门物流信息无法实时传送至Shopify后台的问题，通过双梓门ERP系统与Shopify的集成，实现运踪数据的自动更新。安装后，Shopify卖家无需进行任何手动操作，即可让买卖双方实时查看订单的物流动态。这一过程通过消息队列来确保webhook持久化消费，确保信息传递的准确性与及时性。此外，该应用还支持同步结果查看，并提供详细的同步列表页，便于商家跟踪同步状态。物流动态也可以内嵌在订单详情页中，以物流卡片形式展示，为卖家提供无缝的电商运营体验。
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Automatic updates
Order tracking sync
Erp integration
Webhook integration
Logistics card embed
Sync result view
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Whatsapp Buddy Chat

Whatsapp Buddy Chat

  • Free Plan Available
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"Effortless customer chat widget for seamless ecommerce interactions." Show more

WhatsApp Buddy is an intuitive app designed to enhance digital interactions by personalizing customer engagement for eCommerce businesses. It allows you to seamlessly integrate a chat feature into your online store, ensuring that customers can interact with your brand effortlessly and conveniently. The app includes a floating chat widget that can be displayed across your entire website, from product and collection pages to blogs and the homepage, providing a consistent communication platform for your audience. Additionally, you can create a special WhatsApp button for your website, encouraging direct and effective communication. WhatsApp Buddy boasts a responsive chat widget that works flawlessly on all devices, ensuring an adaptive user experience. The app is easy to install and configure, requiring no coding skills, making it accessible for businesses to leverage dynamic customer interactions.
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Whatsapp integration
Easy installation
Floating chat widget
Customer chat widget
Seamless ecommerce interactions
Device responsiveness
Install App
GD: Login as Customer

GD: Login as Customer

  • Free Plan Available
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Securely log in as any customer for support and testing. Show more

GD: Login as Customer is a powerful tool for Shopify Plus merchants, designed to streamline the customer support process by allowing secure login as any of their customers. This app is perfect for troubleshooting issues, testing the shopping experience, and offering real-time support, ensuring that merchants can address customer needs effectively. With its seamless integration into Shopify's admin and customer list, the app provides a comprehensive history log that enhances transparency and control over customer interactions. The app utilizes Shopify Multipass for a secure and reliable login process, delivering a quick and easy setup experience. By using this application, merchants can better understand their customer's journey, quickly resolve issues, and improve overall customer satisfaction. Note that it requires Shopify Multipass functionality, available on Shopify Plus, to operate.
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Seamless integration
Real-time support
Troubleshoot issues
Secure customer login
Test shopping experience
Login history log
Install App
Desk360

Desk360

  • $24 / Month
  • Free Plan Available
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Omnichannel customer service and real-time chat support Show more

Desk360 is a comprehensive customer support platform designed to enhance real-time communication between Shopify store owners and their customers. It features a personalized live chat widget that integrates seamlessly into Shopify, allowing store owners to effortlessly manage customer interactions from a single interface. This powerful tool not only consolidates all customer messages in one place but also helps boost customer satisfaction and sales. With Desk360, store owners can provide immediate assistance, resolve queries quickly, and create a more engaging shopping experience. Integration is quick and simple, taking only seconds to set up, making it an ideal solution for those looking to enhance their customer support capabilities. Whether dealing with inquiries, feedback, or support requests, Desk360 streamlines communication and ensures a more efficient and responsive customer support process.
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Real-time chat
Omnichannel support
Single-page messages
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Jotform AI Chatbot & Live Chat

Jotform AI Chatbot & Live Chat

  • $39-$129 / Month
  • Free Plan Available
(4.2/5)
28 Reviews
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"Instant support with AI: Boost efficiency and customer satisfaction effortlessly." Show more

Jotform AI Chatbot & Live Chat is an innovative application designed to provide 24/7 customer support through AI-powered chatbots, enhancing both efficiency and customer satisfaction. The app automates customer inquiries, delivering instant and precise responses regarding orders, shipping, product details, and FAQs, all tailored automatically to your store's data. This ensures that the chatbot continuously improves its responses based on actual customer interactions. Before going live, you can test and fine-tune your chatbot to ensure optimal performance. Integrating seamlessly with platforms like Shopify, the app keeps all product and order details up to date without requiring any coding skills. Additionally, smart automation manages inquiries and guides purchases while providing personalized product recommendations. The app also supports omnichannel communication, handling chat, web, and phone interactions with human-like AI responses, and integrates custom workflows with tools such as Google Calendar and Slack to enhance operational efficiency.
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Shopify integration
Personalized assistance
Ai-powered chatbots
Custom workflows
Omnichannel support
Instant responses
Install App
Wordesk AI Chatbot & Live Chat

Wordesk AI Chatbot & Live Chat

  • $19.99-$89.99 / Month
  • Free Plan Available
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Streamline customer interactions with AI chat, integrating multi-channel live support. Show more

Wordesk AI Chatbot & Live Chat is an innovative platform designed to revolutionize customer interactions for merchants by automating chats across multiple channels, including websites, WhatsApp, Instagram, Messenger, and Telegram. Powered by advanced AI, this chatbot can decode visitor intent, respond to product inquiries, and suggest products tailored to customer preferences, enhancing the shopping experience. For instances where human intervention is required, merchants can seamlessly transition to live support, ensuring that all customer needs are addressed promptly. The convenience of Wordesk lies in its unified inbox feature, which consolidates conversations from all platforms into a single, manageable space, boosting efficiency and organization. Furthermore, the app allows for the personalization of chat icons and message designs, ensuring that the communication aligns with the brand's aesthetic. By leveraging Wordesk, businesses can offer immediate, personalized customer support while streamlining their operations and maintaining consistent branding.
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Customizable design
Multi-channel support
Personalized recommendations
Unified inbox
Ai-powered chat
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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