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Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat Show more

REVE Chat - Live Chat & Chatbot is a powerful tool designed to enhance your Shopify store's customer engagement and support. This app enables you to interact with your customers instantly through live chat, helping to boost sales and improve online conversions. By centralizing your customer support across all channels onto one platform, REVE Chat makes it easier to manage inquiries and issues, effectively cutting your customer support workload in half. Additionally, the app's chatbot automation helps increase conversion rates and minimize cart abandonment, thereby driving more successful transactions. With features like tracking customer cart items, viewing order details and status, and sharing or recommending Shopify products, REVE Chat provides a comprehensive solution to enhance customer experience and streamline your e-commerce operations.
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Product recommendations
Ai chatbots
Automated chatbots
Cart tracking
Omni-channel support
Video chat
  • Free Plan Available
1 Reviews

Understand your customers and deliver the quality they deserve Show more

Echo Sphere is an intuitive app designed to seamlessly gather customer feedback, helping businesses enhance their understanding of user needs. Its user-friendly and clean interface encourages more customers to leave feedback, increasing the volume and quality of insights received. The app allows integration across multiple pages, ensuring a broad reach and comprehensive collection of user opinions. By organizing feedback into categories, Echo Sphere enables businesses to quickly grasp the pulse of their customer base, empowering them to make data-driven decisions. This thoughtful design provides all necessary context to act effectively on customer inputs. Ultimately, Echo Sphere helps convert anonymous visitors into loyal customers, driving increased revenue and customer satisfaction.
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User-friendly design
Gather customer feedback
Integrate on multiple pages
Categorize feedback insights
Actionable feedback context
  • $19-$499 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
1 Reviews

Smart AI chatbot enhances product discovery and boosts sales effortlessly. 🚀 Show more

Shopique AI Chatbot revolutionizes online shopping by addressing the common frustrations associated with traditional keyword searches. Shoppers often struggle with vague or misspelled queries, which can lead to missed sales opportunities. Our cutting-edge AI-powered chatbot uses semantic search to accurately understand the shopper's intent, ensuring that customers can find the right products quickly and efficiently. This tool is particularly beneficial for merchants managing large catalogs, as it significantly enhances product discovery, leading to increased conversions, higher engagement levels, and improved customer satisfaction. With features like instant Q&A support, seamless product additions to the cart from chat, and multi-language capabilities, Shopique AI Chatbot offers a sophisticated and global shopping experience. Boost your store’s performance and drive sales effortlessly with our intuitive and dynamic shopping assistant. 🚀
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Add to cart
Multi-language
Semantic search
Q&a chat

Easily add a customizable WhatsApp chat button to your store. Show more

WhatsApp Chat Bubble TextYess is a straightforward solution to integrate a WhatsApp chat button into your online store, enhancing customer interaction. Designed for simplicity, it enables users to install and configure their WhatsApp number in less than a minute without any coding knowledge. The app offers extensive customization options, allowing users to tailor the button's position, color, and style to align with their brand’s aesthetics. By leveraging WhatsApp, a platform familiar to most customers, stores can efficiently address customer inquiries and boost engagement. This feature-rich tool supports phone number input, color personalization, and positional adjustments, all aimed at optimizing the customer support experience. Whether you're a small business or a large enterprise, WhatsApp Chat Bubble TextYess empowers you to connect with customers effortlessly.
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Quick setup
Fully customizable
Position personalization
Color personalization
  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
9.1
302 Reviews

Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.
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Social media integration
Live chat
Chatbot automation
Real-time visitor tracking
Cross-device support
Shared inbox
  • $29.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.7
21 Reviews

Product Recommender Quiz to Personalize Buying Experience Show more

Byte: Product Recommender Quiz is an innovative app designed to enhance customer experience through personalized product recommendation quizzes and post-purchase surveys. Its intuitive no-code quiz builder allows businesses to craft engaging quizzes that are tailored to individual customer preferences, resulting in increased conversions and reduced return rates. Users can easily customize quiz pages with rich text, images, and videos, while also collecting valuable customer email data. The app offers advanced features such as conditional jump logic rules, enabling businesses to upsell and precisely recommend products based on quiz outcomes. Additionally, Byte provides diverse templates like gift finders alongside robust analytics to gather zero-party data for refined, targeted recommendations. Seamless integration with platforms like Klaviyo further enhances its capability by facilitating strategic customer retargeting efforts.
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Personalized quizzes
Zero-party data collection
Product upselling
Custom css options
Post-purchase surveys
No-code quiz builder

Add Whatsapp Button to your store with one click! Show more

WhatsApp Button Pro is a powerful app designed to enhance customer interaction by integrating a WhatsApp Chat button directly into your online store. This feature allows your store visitors to initiate conversations with you on WhatsApp effortlessly, improving customer support and engagement. With customizable options, you can tailor the button text, placement, and starting message to better fit your brand's aesthetic and communication style. Furthermore, the app offers free customer support to help you adjust the look and feel of the chat button to perfectly align with your store's design. By streamlining the way customers can reach out, WhatsApp Button Pro not only aids in faster query resolution but also enhances user experience, ultimately contributing to higher customer satisfaction. Ideal for businesses seeking to provide instant support and build strong relationships with their clientele, this app is a valuable tool for modern digital communication.
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Easy customization
Whatsapp chat button
Direct communication

Répondez à vos clients 24/7, améliorez vos ventes grâce à l'IA Show more

Tolk.ai est une application de chatbot intelligent qui vise à améliorer l'expérience client en fournissant des réponses instantanées, 24/7, à partir de n'importe quel canal de communication. Grâce à son IA conversationnelle avancée, le chatbot comprend les demandes des clients et choisit les parcours de résolution les plus adaptés. Que ce soit via des réponses directes, des conversations enrichies, une escalade vers un agent humain, ou l'ouverture d'un ticket, l'application est conçue pour offrir une flexibilité maximale aux utilisateurs. Tolk.ai vous permet de concevoir des parcours personnalisés tandis que le chatbot gère leur mise en œuvre, garantissant ainsi une interaction fluide et efficace. En intégrant des fonctionnalités de triage intelligentes, l'application optimise également le cheminement des requêtes. C'est une solution robuste pour les entreprises cherchant à améliorer leurs services client avec une technologie moderne et réactive.
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24/7 support
Instant response
Any channel

AI chat widget for Shopify: 24/7 support, custom rules, boost sales.

Provide personalized product recommendations & 24/7 support Show more

Wiseshoppal ‑ AI Shop Chatbot is an innovative solution designed to boost your sales and average order value (AOV) by leveraging the power of GPT4o technology. This intelligent AI assistant effectively replaces traditional customer service and sales roles by accurately understanding customer needs, providing curated product recommendations, and responding promptly to inquiries. When faced with ambiguity, Wiseshoppal engages customers through interactive questions, guiding them toward informed purchasing decisions. Seamlessly easy to set up and integrate, this chatbot ensures a smooth and personalized shopping experience. Additional features include customizable chat widgets to match your website theme, product recommendation cards with quick checkout options, and comprehensive chat logs for tracking customer interactions and conversions. Moreover, Wiseshoppal continuously syncs and learns about your products, ensuring accurate and up-to-date product suggestions. There's even a playground for AI testing before integration, which aids in refining its capabilities to better serve your clientele.
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Product recommendations
Customizable widget
Quick checkout
24/7 support
Interactive engagement
Chat logs monitoring
  • $5.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Effortlessly add a file-attachment field to your contact form Show more

My File Field is a versatile app designed to seamlessly integrate a file-attachment feature into your existing native contact form. This user-friendly tool enhances communication by allowing your site visitors to conveniently attach files along with their queries, facilitating a more comprehensive interaction. Specifically tailored for native Shopify contact forms within Online Store 2.0 themes, My File Field ensures a smooth integration process. The app also supports Dropbox integration, offering extended storage options with more enhancements planned for the future. Customize the file field according to your needs by adjusting its spacing, repositioning, and modifying the label's title easily. With the flexibility to enable or disable the file field effortlessly, My File Field empowers you to manage your contact form's functionality with ease.
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File attachment
Label customization
Dropbox integration
Spacing adjustment
Field toggling
  • $19.9-$199 / Month
  • 7 Days Free Trial
8.2
27 Reviews

AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.
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Customizable settings
Automated replies
Priority sorting
Reduced workload
Auto-categorization
Fast response time

A spam free communication channel between brands and customers Show more

Benam Chat is an innovative communication tool designed to enhance business-customer interactions by enabling real-time engagement through voice and video calls directly from a chat widget. This platform allows businesses to provide personalized support across multiple channels without requiring a phone number, thus maintaining customer privacy. By integrating the chat widget into their systems, companies can elevate customer engagement and deliver prompt assistance, which significantly enhances the overall customer experience. Businesses can customize the chat interface to align with their brand identity, ensuring a cohesive and professional appearance. The ability to seamlessly transition from text-based interactions to audio and video calls offers a comprehensive solution for addressing customer queries dynamically. Benam Chat is optimal for businesses aiming to streamline communication while reinforcing customer trust and satisfaction.
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Real-time engagement
Multiple channels
Customisable widget
Voice/video calls
Personalised support
  • $4.99-$14.99 / Month
  • Free Plan Available

Enhance Shopify store with customizable, organized FAQs for improved customer support.

Make multiple custom forms and display on the website. Show more

Anywhere Custom Forms is a versatile app that empowers users to create highly customizable forms with ease. Whether you need a simple or complex form, the app allows you to add as many fields as necessary, and supports a variety of field types such as text, file upload, checkboxes, and radio buttons. Displaying your form is seamless—just create a new page and paste the provided shortcode, or embed it anywhere on your website to make it instantly accessible. With comprehensive Global Configuration settings, you can adjust and fine-tune the forms to perfectly align with your needs. The app’s backend offers advanced options like making fields required and sorting them, as well as the flexibility to add unlimited fields and configure email notifications. Moreover, merchants will receive an email whenever a form is submitted, ensuring seamless communication. Perfect for creating multiple forms, Anywhere Custom Forms combines ease of use with powerful features, making it a go-to solution for any online form requirements.
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Custom form creation
Email notifications
Highly customizable
Unlimited fields
Supports multiple fields
Embed with shortcode
  • $29 / Month
  • 7 Days Free Trial

AI support app for customer engagement, order tracking, and customizable chat. Show more

Humane Chat is an innovative application designed to streamline customer support through real-time assistance and AI-driven chatbots. With its Live Chat and AI Chatbot feature, businesses can engage customers instantly, providing support whenever needed. The app includes a comprehensive FAQs Hub, empowering customers to independently find answers, reducing the need for direct assistance. Businesses can personalize the chat widget to match their brand's aesthetic, ensuring a cohesive customer experience. The Order Tracking feature enhances customer satisfaction by allowing users to easily track their orders within the help center. Additionally, Humane Chat offers AI-powered support around the clock, ensuring that customer inquiries are addressed promptly. The intuitive user interface makes it simple for businesses to add more FAQs and view ongoing conversations, enhancing the overall efficiency of customer service operations.
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Order tracking
Customizable widget
Live chat
Custom branding
Ai chatbot
Intuitive ui
  • $4.99 / Month
  • Free Plan Available
(1/5)
1 Reviews

Improve User Experience With a Telegram Chat on Your Store Show more

Common Ninja’s Telegram Chat app is a powerful communication tool designed to enhance customer interaction via the popular Telegram platform. With this app, businesses can respond to customer inquiries efficiently, streamline decision-making processes, and provide valuable information through a 24/7 online chat service. The app is user-friendly and does not require any coding skills, making it accessible for all users. It comes with a variety of customization options, including multiple button icons to complement your design and the ability to toggle message timestamps. The interface is simple, with easy content management features and rich styling options. Additionally, the app offers multiple skins with beautifully designed templates to fit various aesthetic preferences.
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No coding required
Simple user interface
Customizable options
Rich styling options
Multiple skins
24/7 online chat

AI-powered chat enhances customer experience with product recommendations.

  • $2.49 / Month
  • 5 Days Free Trial
  • New

Effortlessly manage customer chats with automation, analytics, and customization.

Display a WhatsApp button on the product page Show more

Kokfy ‑ Whatsapp Button is the ultimate solution for enhancing customer engagement on your online store. This innovative app integrates a seamless WhatsApp button directly onto your product pages, allowing customers to easily initiate conversations with your team. By facilitating direct communication, it helps customers make informed purchasing decisions, potentially boosting your sales. Kokfy also allows you to customize the button's appearance to align with your store's branding, maintaining a cohesive visual identity. The visible and accessible contact option fosters trust and transparency, reassuring customers with immediate support. Kokfy is designed to streamline customer interactions, making it an indispensable tool for any e-commerce business aiming to improve customer service and satisfaction.
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Customer engagement
Whatsapp integration
Customizable button

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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