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Easily add unlimited, customizable FAQs anywhere in your Shopify store.

  • $29-$99 / Month
  • 30 Days Free Trial
8.2
1 Reviews

Manage your store using Conversational AI Chatbot Show more

AI WhatsApp Chatbot, powered by Cense AI, revolutionizes how small and medium-sized businesses interact with their customers. This innovative app leverages Conversational AI to enhance the buying journey by facilitating seamless communication through popular messaging platforms like WhatsApp. Designed to improve customer service and automate conversations, it helps businesses engage more effectively with their clientele, ultimately driving revenue. The AI WhatsApp Chatbot enables real-time customer interactions, ensuring a smooth and efficient response to inquiries and requests. Particularly beneficial for eCommerce retailers, the app offers an easy setup process, making it accessible and beneficial for businesses looking to expand their reach in the digital marketplace. Through its advanced features, Cense AI empowers businesses to multiply customer interactions and stay competitive in a rapidly changing environment.
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Real-time communication
Automate conversations
Enhance buying journey
  • Free Plan Available
8.2
3 Reviews

Logistics and shipping solution for e-merchants Show more

Wing is a comprehensive SaaS platform designed to simplify eCommerce shipping management for merchants. With just a few clicks, you can oversee every stage of the shipping process, from collection to delivery, all in one place. The app provides features like scheduled or on-demand multi-carrier collections, tailored packaging options, and real-time tracking for seamless logistics management. It also simplifies label printing across multiple carriers, ensuring efficiency and ease. Wing partners with a network of carriers, offering preferential rates to optimize your shipping costs. Effortlessly manage returns and handle claims, ensuring a smooth experience for both you and your customers. With Wing, shipping your eCommerce packages has never been easier or more efficient.
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Multi-carrier integration
Real-time tracking
Label printing
Planned collection
On-demand pickup
Optimized packaging

"Seamless Telegram chat integration for instant customer communication on Shopify."

Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.
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Real-time updates
Live chat integration
Automatic training
Chatgpt-powered chatbot
  • $1.99 / Month
  • 7 Days Free Trial
9.1
256 Reviews

Effortlessly connect with customers through a customizable chat button.

  • $15-$266 / Month
  • Free Plan Available
8.2
2 Reviews

AI-powered sales and support on all your chat channels Show more

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.
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Unified chat screen
Instant customer response
Ai chatbot self-service
Monitor team chats
Broadcast messages
24/7 ai support

Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.
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Easy setup
Secure sharing
Chatbots
Video chat
Co-browsing
Online appointments
  • $2000-$299 / Month
  • 14 Days Free Trial

Streamline e-commerce with integrated CRM, OMS, workflows, and marketing solutions. Show more

Aroopa Apps is a comprehensive platform tailored to optimize e-commerce operations by integrating key functionalities like Forms, Workflows, CRM, OMS, and Campaigns. Designed to streamline processes, this app provides robust tools for efficient order management, inventory tracking, and marketing campaign execution, ensuring seamless operations. Users can automate repetitive tasks, optimize workflows, and enhance customer engagement through intuitive interfaces and powerful automation features. With its CRM capabilities, Aroopa Apps offers deep data insights to personalize customer interactions, promoting better customer experiences and loyalty. The app's easy-to-use, no-code environment allows for quick setup and management of workflows and forms. Elevate your e-commerce business to new heights by leveraging the all-encompassing features of Aroopa Apps.
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Inventory management
Order management
Custom forms
No-code workflows
Crm capabilities
  • $39-$99 / Month
  • Free Plan Available
8.2
1 Reviews

Social Intents Live Chat for MS Teams, Slack, and ChatGPT Show more

Social Intents Live Chat revolutionizes customer interaction by integrating seamlessly with the collaboration tools you already use, such as Microsoft Teams and Slack. This innovative app allows you to communicate with website visitors without the hassle of switching between multiple messaging platforms. With the power of OpenAI's ChatGPT, you can create a sophisticated chatbot to address visitor inquiries, enriching your user experience. Moreover, the application allows you to train your chatbot with your website data, making it more efficient and responsive. Social Intents Live Chat supports unlimited live chat agents across multiple platforms, including Zoom and Webex, ensuring no customer query goes unanswered. The app also features auto-translation capabilities, enabling real-time communication in the visitor's language for broader reach. Customize your chat interface with tailored logos, colors, text, and language to align with your business identity effortlessly.
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Customizable interface
Live chat integration
Unlimited agents
Chatbot training
Auto-translate chats
  • $8-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial

Easily manage orders like Amazon, boosting repeat purchases effortlessly. Show more

OrderBoss - My Orders page revolutionizes the post-purchase experience by offering a seamless and comprehensive order management solution for customers. This app empowers users with an Amazon-style "My Orders" page, where order details, status tracking, and cancellation options are readily available without needing an account or login. Customers can easily search and repurchase items, significantly boosting repeat purchases and reducing the dreaded "Where's my order?" emails. Accessible across multiple devices and browsers, the app ensures a smooth and user-friendly experience. With its feature-rich interface, OrderBoss automatically syncs past orders and integrates order history directly on product pages. Experience a new level of convenience and customer satisfaction with OrderBoss, turning your store into a hub of effortless order management.
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Order management
Automatic sync
Cancel orders
Track status
No account needed
Search orders

Centralized WhatsApp CRM: Streamline communication, boost sales, and enhance engagement.

"Aprimore trocas e devoluções com automação e eficiência Shopify."

  • $49.99-$149.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
(3/5)
2 Reviews

Automatic management and response for your after-sales service Show more

Mailswap: ASS Manager is a powerful tool designed to streamline the after-sales service experience for e-merchants. This innovative app allows users to effortlessly create and organize customer files, utilizing in-depth statistics to enhance the performance of online stores. With advanced automation features, Mailswap ensures quick and personalized responses to every customer inquiry, significantly boosting customer satisfaction. The app's intuitive interface makes setup easy, requiring only a few clicks to get started. By reducing the time spent on repetitive customer support tasks, Mailswap enables businesses to focus on growth and efficiency. With the promise of responses within three hours, it revolutionizes customer support management and elevates service quality for businesses.
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Simple setup
Automatic responses
Customer file creation
Response statistics
Quick replies
Satisfaction tracking
  • $7.99-$49 / Month
  • 30 Days Free Trial
  • New

AI chatbot integrating with documents and Shopify for customer support.

"Enhance Shopify pages with dynamic Q&A and FAQs effortlessly." Show more

ShopQuestions is an innovative app designed to streamline customer interactions by embedding dynamic Q&A and FAQ sections directly onto Shopify product pages. This tool leverages cutting-edge Shopify technologies like Remix and Metaobjects, ensuring seamless integration and a cohesive user experience. ShopQuestions offers a customizable product page Q&A widget, allowing you to tailor information directly to customer queries, reducing the need for repetitive email or chat responses. With a central admin dashboard, searching and filtering through customer inquiries becomes efficient, making it easier to manage and update information. It supports FAQ creation and management both at the product level and on dedicated pages, ensuring all customer concerns are addressed. The app features a responsive design for all devices, ensuring accessibility and convenience for users everywhere. Plus, its easy moderation queue facilitates effective communication and customer satisfaction.
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Responsive design
Faq management
Customizable q&a widget
Central admin dashboard
Moderation queue

Simple Automation - Like An Invaluable Assistant Show more

SendHook - Email Automation is a powerful tool designed to enhance customer relationships for businesses of all sizes by automating personalized communication. Acting like a dedicated customer relationship manager, SendHook enables online stores to foster brand loyalty and drive growth through tailored 1:1 email and SMS campaigns. The app not only aids in customer retention but also provides a proactive line of communication to reduce product returns, thereby improving overall customer satisfaction. By streamlining these processes, even smaller businesses can significantly elevate their customer experience, turning occasional shoppers into loyal clients. With its user-friendly interface and robust features, SendHook is an essential asset for any business looking to enhance its customer interaction strategy and build lasting relationships that contribute to long-term success.
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Customer retention
Automated campaigns
Reduce returns
Sms integration
1:1 messaging
Brand loyalty

Discover products easily with fun, intuitive swipe searches. Engage effortlessly! Show more

HASLUX: Swipe Product Search revolutionizes the way users discover products by turning the search process into a fun and engaging experience. With its intuitive swipe-based interface, it allows customers to easily navigate through product options as if they're playing a game, making the search for the perfect item both enjoyable and efficient. Specifically designed for modern e-commerce stores aiming for growth, HASLUX increases customer engagement and enhances product discovery. The app seamlessly integrates as a widget in the bottom right corner of any theme, ensuring a smooth and uninterrupted shopping experience. Moreover, it facilitates direct communication between customers and stores via email, fostering better customer relationships and support. With HASLUX, finding the products you love becomes a thrilling journey rather than a chore.
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Swipe search discovery
Gamified product engagement
Intuitive interaction design
  • $14-$126 / Month
  • 7 Days Free Trial

"Smart chat app: Understand and meet customer needs instantly."

  • $2010-$999 / Month
  • Free Plan Available

Real-time order shipment tracking app Show more

Ozaz Tracking is an innovative app designed to transform order shipment tracking for Shopify merchants. By delivering real-time updates on shipment statuses, it removes the uncertainty and guesswork often associated with order management. This app enhances merchants' visibility into their logistics processes, leading to greater customer satisfaction and a reduction in support inquiries. Ideal for businesses handling seamless order volumes, Ozaz Tracking efficiently streamlines operations, saving both time and resources. Its seamless integration with Shopify ensures an easy setup, while automated status updates keep merchants informed at every stage. Ozaz Tracking is the perfect tool for businesses seeking to optimize their shipment tracking and improve overall operational efficiency.
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Seamless integration
Real-time shipment tracking
Automated status updates

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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