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Showing 880 to 900 of 1452 Apps
NestDesk Live Chat & Helpdesk

NestDesk Live Chat & Helpdesk

  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
31 Reviews
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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
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Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking
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Tern Trade‑in

Tern Trade‑in

  • $99-$599 / Month
  • 30 Days Free Trial
8.2
7 Reviews
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Launch your own trade-in programme in just a few short steps Show more

Tern Trade‑in is a versatile app designed to enhance customer engagement by allowing seamless product trade-ins directly on your website. Customers can trade in almost any product, regardless of purchase channel or order history, in exchange for store credit. This trade-in experience is customizable to fit your brand and can be swiftly integrated without technical assistance. Businesses have full control over setting credit pricing and eligibility, ensuring flexibility and transparency. The app supports easy logistics for trade-in item returns or drop-offs, and automatically issues trackable credits upon receipt of goods. Reuse the data associated with each trade-in to effortlessly relist products for resale, while app analytics provide insights into the trade-in program's impact on your business growth.
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Full control
Launch trade-in
Customisable experience
Flexible logistics
Automatic credit issuance
Product relisting
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Wapp ‑ WhatsApp Chat Button

Wapp ‑ WhatsApp Chat Button

  • $3.99-$9.99 / Month
  • 7 Days Free Trial
8.2
2 Reviews
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Add WhatsApp chat button and send abandoned cart notifications Show more

Wapp - WhatsApp Chat Button is a dynamic app designed to seamlessly integrate WhatsApp chat functionality into your online store, improving customer engagement and support. With this app, you can easily add a customizable WhatsApp chat button to your website, allowing visitors to initiate real-time conversations with your customer service team. This feature-rich tool enhances communication by offering quick responses, thereby increasing customer satisfaction and trust. The app supports multiple languages and provides analytics to track chat interactions, helping you refine your support strategy. It's versatile and simple to set up, with numerous design options to match your website's style. Perfect for businesses looking to build closer relationships with customers through direct and convenient communication.
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Customer engagement
Whatsapp chat button
Abandoned cart notifications
Drive sales
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yayloh | Returns & Exchanges

yayloh | Returns & Exchanges

  • $150-$490 / Month
8.2
12 Reviews
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Save your team hours of work and improve customer experience. Show more

Yayloh | Returns & Exchanges is a seamless app designed to streamline and enhance the returns and exchanges process for online retailers. With a user-friendly interface, the app allows businesses to manage return requests efficiently, reducing operational hassles and enhancing customer satisfaction. Its real-time tracking feature ensures transparency, enabling customers to monitor the status of their returns every step of the way. Yayloh also provides insightful analytics, helping retailers identify patterns and optimize their returns policies. By automating routine tasks and simplifying communication, it reduces manual workload, allowing retailers to focus on core business areas. Overall, Yayloh is dedicated to transforming returns and exchanges into positive experiences for both retailers and their customers.
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User-friendly interface
Return automation
Customer lifetime value
Exchange handling
Time efficiency
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Chaport: Live chat & Chatbot

Chaport: Live chat & Chatbot

  • $39-$129 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Streamline Shopify communications with multi-channel live chat and chatbot automation. Show more

Chaport: Live chat & Chatbot is a comprehensive customer communication tool specifically designed for Shopify store owners. The app enables businesses to provide seamless multi-channel support across platforms like live chat, email, Facebook, Instagram, Telegram, and Viber. To enhance efficiency, it integrates chatbots that automate routine communications, offering a 24/7 support mechanism that can assist in lead generation and customer engagement. With intelligent triggers, it facilitates offering proactive help or discounts, recovering abandoned carts, and driving more sales. Chaport also empowers personalized customer support by granting access to vital visitor information and order details. For increased productivity, it includes features like saved replies, chat routing, internal notes, and tracking of visitor behavior. Additionally, the app allows creation of an FAQ knowledge base to automatically suggest relevant articles during chats, further improving customer experience.
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Visitor tracking
Knowledge base
Automated support
Real-time assistance
Multi-channel inbox
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SB - AI Recommended Products

SB - AI Recommended Products

  • Free Plan Available
  • 14 Days Free Trial
6.4
4 Reviews
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24/7 AI chat support for customized shopping & sales boost Show more

ShopBuddy ‑ AI Sales Chatbot is an innovative eCommerce solution designed to transform routine customer chats into valuable sales opportunities around the clock. Harnessing the power of GPT-3.5 and GPT-4 technology, ShopBuddy offers personalized product recommendations, enhancing the shopping experience and driving revenue. This intelligent chatbot integrates seamlessly with your store by syncing with product listings and offering theme customization to match your brand's aesthetic. ShopBuddy diligently tracks orders and revenue generated through interactions, providing insightful analytics to optimize your sales strategy. By continuously learning from customer interactions, it ensures tailored responses that enhance user engagement and satisfaction. Elevate your online store's performance and customer service with ShopBuddy's reliable and adaptable AI-driven features.
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Product recommendations
Ai-powered chatbot
24/7 customer engagement
Revenue tracking
Real-time inventory updates
Continuous learning
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Tracking Plug

Tracking Plug

  • $6.97 / Month
  • 3 Days Free Trial
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Add Order tracking page to your store for your customers Show more

Tracking Plug is your ultimate solution for seamless order tracking, designed to keep customers informed about their order delivery timelines without the hassle of managing real tracking numbers. This innovative app automatically updates estimated delivery times, ensuring transparent communication and boosting customer satisfaction. With a fully customizable tracking orders page, businesses can tailor the interface to match their brand aesthetics, offering a cohesive user experience. Say goodbye to broken tracking numbers and hello to a more efficient way of managing order inquiries with Tracking Plug. This intuitive tool streamlines the tracking process, making it easier for both businesses and their customers to stay informed at every step. Let Tracking Plug take the complexity out of order tracking, so you can focus on growing your business.
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Order tracking page
Auto updates
Customizable track page
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Smart Forms

Smart Forms

  • $4.9-$9.9 / Month
  • 7 Days Free Trial
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Create custom Shopify forms effortlessly with drag-and-drop, no developer needed.

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PickupBird

PickupBird

  • Free Plan Available
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Trace Your Order Show more

PickupBird is an affordable and comprehensive solution designed to help small-to-medium-sized merchants visualize and manage their delivery process more effectively. The application suite includes three essential components: a management dashboard for order dispatching, a driver app, and an end-customer web app. Through the management dashboard, merchants can easily view and manage order details, streamlining the dispatch process. The driver app facilitates seamless communication and navigation, ensuring a smooth delivery experience. End customers can track their deliveries in real-time via the user-friendly web app, enhancing customer satisfaction. PickupBird’s pricing model, which charges by orders, makes it an economical choice for businesses looking to enhance their delivery operations without significant upfront costs.
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Dashboard management
Order dispatching
Order visualization
Driver application
Customer web app
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Telemetron

Telemetron

  • Free Plan Available
  • New
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Enterprise telemetry data aggregation and support tool for merchants.

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Talksy – Smart Live Chat & AI

Talksy – Smart Live Chat & AI

  • Free Plan Available
  • New
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Real-time live chat for store owners to connect with customers instantly.

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Worktual Connector

Worktual Connector

  • $49-$200 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Effortlessly sync data into Worktual Show more

Worktual Connector is a powerful tool designed to streamline your e-commerce operations by seamlessly integrating Shopify with Worktual. By automating the synchronization of customer data, it eliminates the need for tedious manual data imports, saving valuable time and reducing errors. The app ensures that customer details from Shopify are automatically updated in Worktual at regular intervals, thanks to its intelligent refresh timer. This feature guarantees that your Worktual database reflects the most current customer information from Shopify, enhancing accuracy and operational efficiency. Ideal for businesses looking to optimize their workflow, Worktual Connector simplifies customer management and improves data coherence between platforms. Whether you're a small startup or a large enterprise, this app provides a hassle-free solution for maintaining up-to-date customer records.
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Auto-refresh
Data sync
Contact integration
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Scout CRM (Shop Phone)

Scout CRM (Shop Phone)

  • $9-$29 / Month
  • Free Plan Available
7.4
80 Reviews
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Get alerted on Abandoned Checkouts, LTV, Low Inventory & more Show more

Shop Phone Alerts & Auto Email is a key tool for businesses aiming to cultivate meaningful customer relationships that set them apart from large retailers. Unlike big marketplaces that treat customers as mere transactions, this app empowers businesses to appreciate each customer as a valuable asset through personalized communication. By alerting you when it's crucial to reach out—such as when a VIP customer or a potential client abandons their checkout—you can proactively address their needs and reinforce loyalty. The app also automates thank you emails and reminders for abandoned checkouts, ensuring that you consistently engage with customers in a timely manner. Through its strategic notifications for VIPs and repeat customers, along with specific product updates, this app helps businesses maintain a competitive edge in customer service.
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Product notifications
Low inventory alerts
Abandoned checkouts alerts
Ltv notifications
Vip customer notifications
Repeat customer alerts
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Helpify24

Helpify24

  • $120-$250 / Month
  • 1 Days Free Trial
8.2
4 Reviews
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Ti aiuta a migliorare le vendite e la gestione del tuo store. Show more

Helpify24 is a dedicated support app designed to assist ecommerce businesses in managing their daily challenges efficiently. With a team of online operators, the app offers concrete solutions by enabling users to open service requests directly on the platform. Clients can engage in real-time via Live Chat if agents are available, or opt to create a Ticket that is guaranteed a response within 24 hours. Beyond simply being a cloud-based agency, Helpify24 serves as a reliable point of reference for various needs. The app extends its support to include the installation of new apps and features on Shopify, visual content creation and modification, and guidance in crafting emails and newsletters. Helpify24 also provides valuable advice for effectively managing social media platforms like Instagram, Facebook, and TikTok, ensuring comprehensive assistance for growing your online presence.
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Live chat
Content creation
Social media management
Ticket support
App installation
Newsletter support
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ES Customer Approval

ES Customer Approval

  • $7-$30 / Month
  • Free Plan Available
(1/5)
1 Reviews
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"Enhance security: Approve and manage customer sign-ups on Shopify." Show more

ES Customer Approval is a sophisticated security tool for Shopify, designed to enhance the registration process by allowing store owners to review and approve new sign-ups. Tailored for wholesalers, B2B, and exclusive stores, this app helps prevent spam and ensures that only verified customers can gain access to your offerings. Store owners have the flexibility to customize registration forms, incorporating fields such as ESIN and options for file uploads, adapting the process to suit specific business needs. The app provides a centralized dashboard where registrations are displayed for easy management, allowing for quick approvals or rejections of potential shoppers. Once approved, customer details are seamlessly integrated into Shopify, with information stored securely as meta-fields. By granting complete control over customer entry, ES Customer Approval empowers store owners to maintain a secure and exclusive shopping environment.
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Approve customer sign-ups
Customize registration forms
Prevent spam access
Manage approval dashboard
Store details securely
Install App
Locate2u Route & Delivery

Locate2u Route & Delivery

  • Free Plan Available
7.4
5 Reviews
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Sync your orders with Locate2u for routing and delivery Show more

Locate2u Route & Delivery is a robust app designed to streamline your local delivery operations. Seamlessly integrating with Shopify, the app allows you to mark orders as dispatched, automatically sending them to Locate2u where they can be efficiently managed. With its user-friendly interface, delivery teams can optimize routes with just a click, ensuring timely and accurate deliveries. The app features a driver app, booking management, GPS tracking, and customer reviews to enhance delivery management. Live parcel tracking links provide real-time updates, making it ideal for local deliveries. Additionally, route optimization ensures that drivers have the most efficient paths, saving time and resources. With Locate2u, enhance your delivery service's efficiency and customer satisfaction effortlessly.
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Order syncing
Route optimization
Booking management
Delivery tracking
Driver dispatch
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Bodt ‑ Live Chat & AI SalesGPT

Bodt ‑ Live Chat & AI SalesGPT

  • $19-$299 / Month
  • Free Plan Available
8.2
1 Reviews
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Live Chat & AI Responses for Automated Customer Support (GPT4) Show more

Bodt ‑ Live Chat & AI SalesGPT is an innovative app designed to revolutionize customer support through automated live chat and AI-generated responses. Utilizing advanced AI technology, the app learns from your product inventory to provide accurate and context-aware solutions to customer queries, ensuring engagement with personalized product recommendations. The app operates 24/7, allowing for increased average order value (AOV) by optimizing upselling and cross-selling opportunities directly within the chat. In addition to its automatic functionality, Bodt offers the flexibility for manual intervention, enabling seamless switching from AI-driven interactions to human responses whenever needed. The straightforward setup process makes it easy for businesses to integrate and train the app, thereby elevating the quality of customer service, boosting satisfaction, and enhancing credibility. With Bodt, retailers can effectively streamline customer interactions and improve the overall shopping experience by offering quick, precise, and tailored support.
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Product recommendations
Live chat
24/7 support
Ai responses
Quick view add-to-cart
Manual takeover
Install App
Avoid Returns Pro by Cypher

Avoid Returns Pro by Cypher

  • $1.99 / Month
  • 4 Days Free Trial
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Reduce, Stop or Avoid product returns by giving item discount Show more

Avoid Returns Pro by Cypher revolutionizes the shopping experience by offering customers enticing discounts in exchange for waiving their right to return purchases. The app simplifies transactions by providing customers with a straightforward option to opt out of return eligibility during the shopping process, instantly rewarding them with discounts. As an admin, you have the flexibility to decide which products and customer profiles are eligible for the "Avoid Returns Pro" feature, ensuring tailored integrations that suit your business needs. The app's user-friendly interface, combined with its attractive design, makes installation a breeze and enhances user engagement. Quick and effective customer support further enriches the user experience, while the ability to update widget text in any language ensures accessibility for diverse markets. By implementing Avoid Returns Pro, businesses can effectively reduce product returns, improve customer satisfaction, and boost sales with competitive pricing strategies.
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Customizable discounts
Language support
Opt-out return
Product page widget
Install App
Hiifans: Top‑of‑Inbox Emails

Hiifans: Top‑of‑Inbox Emails

  • $0.55-$200 / Month
  • Free Plan Available
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海帆CRM，提供更智能用户管理，和更便捷的明信片、邮件服务 Show more

Hiifans is a customer relationship management (CRM) app designed specifically for businesses seeking to enhance and deepen customer connections, thereby driving consistent business growth. This app allows you to assign personalized tags to each customer, enabling targeted marketing through customized postcards and emails. By using Hiifans, businesses can implement precise marketing strategies that significantly boost marketing efficiency. The app further enhances user management with automatic tagging based on customer attributes and order information, leading to more refined customer segmentation. Hiifans also offers a convenient mass-email and postcard dispatch service, ensuring effective outreach. Additionally, it provides a variety of H5 templates for creating engaging after-sales cards, encouraging customers to leave their details for future contact. Overall, Hiifans serves as a comprehensive tool to tap into customer value and build lasting relationships.
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Email campaigns
Targeted marketing
User tagging
Postcard mailing
H5 templates
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WeSupply Returns & Exchanges

WeSupply Returns & Exchanges

  • $1125-$78 / Month
  • 14 Days Free Trial
8.2
11 Reviews
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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

WeSupply Returns & Exchanges is a robust platform designed to transform the often challenging return process into a profitable and customer-centric experience. With self-service returns, efficient management, and condition-based return destinations, it simplifies the return journey while catering to customer needs through bundle and gift returns as well as flexible return policies. The app allows businesses to convert return incidents into potential sales by offering variant and full catalog exchanges along with incentives such as gift cards and bonus credits, encouraging repeat business. It features intelligent systems to prevent return fraud through smart return rules and customer blocklists, ensuring secure transactions. WeSupply streamlines operations, reducing costs and manual effort with instant exchanges and seamless integrations with carriers, 3PLs, and ERPs. This makes it an excellent alternative to existing solutions like Loop Returns and Narvar Returns, positioning it as a leader in return management efficiency.
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Instant exchanges
Self-service returns
Smart return rules
Gift cards
Carrier integrations
Shop now
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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