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  • $9.95 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

Boost trust with Google Ratings; easy integration for online stores. Show more

Google Customer Reviews Appio is designed to enhance your online store's credibility by integrating Google Customer Reviews and Seller Ratings. This app allows you to seamlessly display the Google Seller Rating badge on your website, helping to build trust with potential customers. Through the Google Merchant Center, you can set up an opt-in survey for automated post-purchase feedback collection, gaining valuable insights from genuine customer experiences. Display your store's rating prominently and provide a link to detailed customer reviews, further establishing your brand's reliability. You can customize the placement of the rating badge for optimal visibility and tailor the survey style and delivery time. By leveraging these features, Google Customer Reviews Appio helps convert visitors into loyal customers by showcasing authentic feedback and fostering trust.
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Display customer feedback
Google ratings integration
Customizable badge placement
Opt-in survey setup
  • $25-$250 / Month
  • Free Plan Available
2 Reviews

Boost Shopify sales with AI chats on Messenger, Instagram, WhatsApp.

Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.
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Multi-channel integration
Real-time responses
Ticket management
Centralized inbox
Contact timeline
  • $100-$400 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
2 Reviews

Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.
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Customizable surveys
Data export
Unlimited responses
Create surveys
Response segmentation
  • $9.99-$99.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New

Streamline support with AI: Fast order updates, seamless handoffs, effortless setup.

Turn a standard Customer Account into one with Multiple users Show more

Webkul Multi User Account app enhances your store's shopping experience by allowing customers to create multiple user accounts with specific permissions. This app enables customers to create groups and add members, who, upon accepting access requests, can share their shopping carts with one another. Members can collaborate by sending and receiving cart requests, empowering them to purchase products seamlessly from shared carts. The app also offers robust administrative controls, where administrators can manage member access and approvals directly. Additionally, admins have the flexibility to configure translations and customize email templates, ensuring a tailored user experience. This app is perfect for stores looking to provide a collaborative shopping experience to their customers.
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Translation support
Cart sharing
Multiple user access
Group creation
Request management
Admin control

WhatsApp Shop, Support & Marketing via official WhatsApp API Show more

Hello24: WhatsApp Shop+Chatbot revolutionizes the way businesses conduct sales, marketing, and customer support by seamlessly integrating Shopify products with WhatsApp. This app allows you to quickly list all your products from your Shopify store and market them directly to customers through personalized product catalogs on WhatsApp. Not only does it provide a platform to showcase products, but it also helps businesses achieve outstanding ROI on marketing efforts by reaching large customer groups effectively. The app’s AI-powered chatbots automate customer support, significantly reducing associated costs and enhancing the customer experience. Additionally, Hello24 provides tools to auto-sync product inventory, images, descriptions, and other vital information, ensuring your WhatsApp listings are always up-to-date. It also includes smart features to recover abandoned carts with instant discounts, encouraging customers to complete their purchases. Overall, Hello24 empowers businesses to rapidly grow revenue and streamline operations using the familiar and widely used platform of WhatsApp.
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Customer engagement
Sales boosting
Whatsapp marketing
Product listing
Automated chatbots

Automate and customize your store's dynamic shipping policies instantly.

Automated updates
Real-time sync
Dynamic customization
Policy generation

Enable Google Reviews on Shopify, boosting trust with customer feedback.

"Seamless Telegram chat integration for instant customer communication on Shopify."

  • $29 / Month
  • Free Plan Available
  • 14 Days Free Trial

Order Tracking, Support, Product Discovery Show more

ASG ‑ Ecommerce AI Chatbot, also known as AIShopGenie, is a groundbreaking tool designed to revolutionize the eCommerce experience. It provides 24/7 customer support, enabling users to track orders, escalate issues, and search for products seamlessly right within the chat interface. This chatbot is expertly integrated with major eCommerce platforms, ensuring smooth and efficient shopping processes. AIShopGenie enhances customer journeys by utilizing its deep understanding of the site and offering personalized experiences that delight users. Its AI-based product search functionality aids customers in finding exactly what they need while capturing leads and fostering brand loyalty with domain expertise. Experience the transformative power of AIShopGenie and elevate your online shopping today.
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Order tracking
Lead capture
Tailored experiences
Round-the-clock support
In-bot product search

Live chat with customers through Facebook Messenger. Show more

Facebook Chat Box ‑ Chatbot is a dynamic app designed to enhance communication between store owners and their customers through the Facebook Messenger platform. By facilitating uninterrupted dialogue, both parties enjoy a seamless exchange, enhancing customer satisfaction and engagement. The app also offers valuable marketing tools, including the ability to store conversations for future marketing campaigns and build automated marketing strategies. Key features include live chat, allowing real-time interaction with customers, and a subscription popup that encourages sign-ups with enticing discount codes. Additionally, it boosts sales efficiency by sending abandoned cart reminders, prompting customers to complete their purchases. Order confirmation messages ensure customers are informed at every step, providing detailed notifications about their order status.
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Live chat
Order confirmation
Abandoned cart messages
Subscribe popup
Marketing campaign
  • $1199-$599 / Month
  • Free Plan Available
8.2
4 Reviews

Generative AI for customer service & profitable growth Show more

Gleen AI: Sales & Support AI is a cutting-edge generative AI chatbot designed to enhance customer satisfaction and operational efficiency. It provides real-time responses to customer inquiries across various platforms, including email, live chat, messaging apps, and social media, ensuring a seamless omni-channel communication experience. The app seamlessly integrates with popular help desk and live chat solutions such as Gorgias, Freshdesk, Zendesk, and Richpanel, allowing for a smooth transition between automated responses and human agents when necessary. Furthermore, Gleen AI has the capability to sync with your Shopify catalog, inventory, and pricing data, enabling conversational product search and support that is informed and contextually relevant. Trusted for its accuracy, Gleen AI ensures both businesses and customers receive reliable information. It maintains a consistent brand tone, avoiding generic bot replies, while also providing real-time access to store information for comprehensive and efficient customer interactions.
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Multi-channel support
Generative ai chatbot
Real-time responses
Help desk integration
Shopify synchronization
Conversational product search

30秒でフォーム作成! 問い合わせ等のフォーム作成・顧客管理・自動返信メールもかんたん。 Show more

Formrun - フォーム作成・顧客管理 is a versatile application that allows users to create forms effortlessly without requiring any engineering expertise. Users can choose from a wide range of templates to quickly set up forms tailored to their needs. The app features a board view that helps teams manage customer information efficiently, categorizing data based on status. Additionally, it enhances productivity by enabling multi-user email functions for streamlined customer acquisition and communication responses. Prior to using the app, users are advised to review the terms of use outlined in the "Resources" FAQ section, as utilizing the app implies agreement to these terms. The platform emphasizes flexible and scalable form creation, ensuring seamless monitoring of inquiries and visualization of responsibilities and response statuses.
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Custom templates
Quick form creation
Customer information management
Team collaboration boards
Automated email responses
Status-based management
  • $10-$70 / Month
  • 30 Days Free Trial
8.2
15 Reviews

Tailor your returns program around your products and customers Show more

Atomic Returns is an innovative app designed to revolutionize the post-purchase experience for both consumers and retailers. Simplifying the product return process, it provides users with a hassle-free way to manage returns, track refunds, and exchange items across multiple retailers via a single, intuitive platform. With seamless integration into various shopping apps and websites, Atomic Returns offers automated return label generation and real-time updates on return status. For retailers, the app features advanced analytics and insights to optimize return policies and enhance customer satisfaction. The user-friendly interface ensures that anyone can navigate the return process effortlessly. Atomic Returns aims to make returns as easy as shopping, fostering a smoother and more transparent relationship between customers and businesses.
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Automated processes
Product-specific rules
Tailored returns program
Precision policies
Customer-centric approach
  • $49-$269 / Month
  • 7 Days Free Trial
8.2
2 Reviews

AI-driven helpdesk for seamless customer service & social media management. Show more

Brandwise: AI Customer Service is a comprehensive helpdesk solution designed to enhance customer service through the power of artificial intelligence. This app leverages advanced AI to automatically resolve customer service tickets, ensuring swift and precise responses that reflect accurate brand information. It actively moderates social media interactions by hiding negative comments on ads and proactively responding to comments and direct messages across platforms like Instagram, Facebook, and TikTok. Brandwise centralizes customer communication in a unified inbox, integrating email and live chat for streamlined interaction management. With easy access to order and shipping details and the ability to process refunds directly from your inbox, it simplifies administrative tasks. The app also features in-depth analytics, providing insights for both individual team members and the entire organization, aiming to save time, enhance customer satisfaction, and empower teams to deliver superior service. Whether you’re looking to boost efficiency or improve brand reputation, Brandwise equips your team with the tools needed to win more customers and streamline operations.
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In-depth analytics
Automatic ticket resolution
Unified inbox management
Ai comment moderation
Order and shipping access
  • $9.99-$349 / Month
  • Free Plan Available
8.2
1 Reviews

Track All Your Packages in One Place Show more

Order Tracking - pkge is a versatile app designed to enhance your e-commerce business by providing a custom-designed order tracking service tailored to your needs. With the ability to connect with over 800 global and local logistics companies, you can track your packages effortlessly. The app offers smart notifications via e-mail and text messages, ensuring your customers stay informed about their package statuses in real-time. It allows seamless integration and customization, offering connection solutions upon request. Moreover, the app aims to boost sales by creating a branded, context-rich post-purchase experience, complete with automated notifications that keep your customers engaged. Gain insightful tracking data to optimize your shipping processes, and ensure all orders are automatically accessible through the pkge.net mobile app for a streamlined customer experience. Regular updates and new integrations are added to keep your business ahead in the competitive e-commerce landscape.
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Insightful tracking data
Custom order tracking
Smart notifications
Global logistics integration
Automated email sms
Branded post-purchase experience
  • $99-$499 / Month
  • Free Plan Available
  • 21 Days Free Trial
(1/5)
1 Reviews

Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.
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Team collaboration
Omni-channel support
Shopify chat sidebar
Knowledge base integration
Automatic chat triggers
  • $19-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.
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Multilingual support
Easy shopify integration
Train virtual assistant
Integrate with website
Ai chatbot customization
24/7 instant answers
  • $29-$749 / Month
  • 14 Days Free Trial
1 Reviews

Optimise customer support. Manage orders inside any helpdesk. Show more

ChargeDesk is an innovative application designed to simplify and streamline the billing and payment process for businesses of all sizes. With its intuitive interface, ChargeDesk allows users to manage invoices, process payments, and track subscriptions with ease, ensuring efficient financial operations. The app supports integration with popular payment gateways and accounting software, offering seamless connectivity and reducing manual data entry. ChargeDesk provides real-time analytics and reporting features, enabling businesses to gain valuable insights into their financial performance and make informed decisions. Its robust security measures ensure that sensitive financial data is protected, while its customizable features allow businesses to tailor the app to their specific needs. Whether you're a small startup or a large enterprise, ChargeDesk enhances your billing operations, saving time and improving cash flow management.
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Issue refunds
Order management
Customer support
Create orders
Helpdesk integration

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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