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Showing 880 to 900 of 1242 Apps
DropTracking ‑ Order Tracking

DropTracking ‑ Order Tracking

  • $8.99 / Month
  • 30 Days Free Trial
(2.8/5)
6 Reviews
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Allows Your Customers To Track Your Dropshipping Orders Show more

DropTracking - Order Tracking is a seamless solution that enhances customer satisfaction by providing real-time estimated delivery dates for every order. This app efficiently reduces the flood of customer inquiries by keeping buyers informed about when they can expect their shipments. Once you set an estimated delivery time, DropTracking takes over, automatically calculating it for all future orders without requiring further input. By minimizing uncertainty, the app significantly cuts down on support requests and helps prevent costly chargebacks. Its customizable order search page allows you to tailor the tracking experience to better fit your business needs. DropTracking not only simplifies order management but also cultivates trust and transparency with your customers.
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Reduce support requests
Automated delivery estimate
Customize search page
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Delighted Post‑Delivery Survey

Delighted Post‑Delivery Survey

  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.6
6 Reviews
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Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.
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Customer segmentation
Real-time dashboard
Survey templates
Automatic surveys
Customer loyalty measurement
Pain point analysis
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Re:lation（リレーション）

Re:lation（リレーション）

  • Free Plan Available
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メール・フォームからの問い合わせをチームで共有。楽天市場やYahoo!ショッピングなど多モールからの問い合わせもまとめて管理 Show more

Re:lation（リレーション）は、企業が複数の問い合わせ窓口を一元管理し、チームで共有できる顧客対応クラウドサービスです。このアプリケーションは、メール、電話、チャット、SNS、LINE、Twitterなどの多様化するコミュニケーションチャネルを、ひとつの画面で管理できます。その統合により、ユーザーは同じ操作で各チャネルに対応可能なため、業務の効率化を促進します。また、二重返信防止や未対応案件のステータス管理、承認機能を備えており、チームでの問い合わせ対応による課題解決を支援します。テレワークを含む様々な働き方にも対応し、対応ミスや漏れの防止、業務の可視化、人材育成を実現します。未対応・保留・対応完了・対応不要のステータス管理により、対応漏れがなく、常に的確な対応体制を維持できます。
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Multi-channel management
Error prevention
Status tracking
Unified dashboard
Team collaboration
Duplicate reply prevention
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Club of Merchants

Club of Merchants

  • Free Plan Available
8.2
2 Reviews
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Connect, collaborate, and grow with fellow merchants in your dashboard. Show more

Club of Merchants is a dedicated community platform for merchants, seamlessly integrated into your admin dashboard for easy access. It's a space where you can post questions, get answers, and provide support to fellow merchants without the interference of agencies or freelancers promoting their services. You can get paired with other merchants based on specific criteria such as revenue bracket, the markets you operate in, your store's languages, the features you use, and the type of products you sell. This tailored pairing facilitates meaningful collaborations and fosters mutual improvement among peers. Club of Merchants emphasizes genuine peer-to-peer interaction with no spam, ads, or self-promotion, ensuring a distraction-free environment for exchanging knowledge. Beyond the virtual interactions, the platform also organizes online and in-person events, meetups, and workshops to further enhance learning and networking opportunities. A hassle-free setup ensures that you’re able to connect with the community right from where you work.
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Integrated dashboard
Community collaboration
Peer networking
Custom pairings
Knowledge exchange
Industry grouping
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Worktual Connector

Worktual Connector

  • $49-$200 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Effortlessly sync data into Worktual Show more

Worktual Connector is a powerful tool designed to streamline your e-commerce operations by seamlessly integrating Shopify with Worktual. By automating the synchronization of customer data, it eliminates the need for tedious manual data imports, saving valuable time and reducing errors. The app ensures that customer details from Shopify are automatically updated in Worktual at regular intervals, thanks to its intelligent refresh timer. This feature guarantees that your Worktual database reflects the most current customer information from Shopify, enhancing accuracy and operational efficiency. Ideal for businesses looking to optimize their workflow, Worktual Connector simplifies customer management and improves data coherence between platforms. Whether you're a small startup or a large enterprise, this app provides a hassle-free solution for maintaining up-to-date customer records.
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Auto-refresh
Data sync
Contact integration
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Ulai AI Chat, Carts & Campaign

Ulai AI Chat, Carts & Campaign

  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews
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Deliver delightful customer experience with GenAI based engine Show more

Ulai is a cutting-edge conversational commerce platform built on ChatGPT’s GenAI technology, designed to transform customer engagement throughout their purchase journey. By offering personalized interactions and effective product discovery, Ulai enhances the overall shopping experience. Its advanced capabilities in managing buyer pre-purchase concerns and providing tailored product recommendations help reduce refunds and increase revenue. With vernacular support and omni-channel availability, Ulai offers 24/7 human-like customer service, thus boosting customer satisfaction and loyalty. Additionally, Ulai enhances Average Order Value (AOV) and minimizes support tickets, making it a valuable asset for scaling support efficiently. The platform also includes features like personalized WhatsApp broadcasts and effective reduction of non-delivery reports (NDRs) and frauds, further optimizing the sales process. With Ulai, businesses can anticipate improved engagement, secure transactions, and a seamless end-to-end shopping experience.
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Product recommendations
Aov enhancement
Revenue increase
Product discovery
Personalized interactions
Omni-channel support
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Easy Chat Widget ECW

Easy Chat Widget ECW

  • $2.99 / Month
  • 14 Days Free Trial
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Chat Widget in your store with no coding, no liquid, one click Show more

Easy Chat Widget (ECW) is an intuitive app designed to seamlessly integrate your preferred chat widget into your store with just a single click, eliminating the need for additional coding. Compatible with popular platforms such as Zendesk, Hubspot, and Tawk.to, ECW requires you to have an existing account with your chosen third-party chat widget provider. The app offers a clean installation process, ensuring that no theme files are altered and it functions effectively across all store themes. By facilitating easy setup and integration, ECW allows you to maintain consistent communication with your customers through your favorite chat services. Effortlessly enhance your store's customer support with Easy Chat Widget, ensuring a smooth and efficient user experience.
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One-click installation
Supports multiple platforms
No coding needed
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Contact Button ‑ Widget Apps

Contact Button ‑ Widget Apps

  • $5-$15 / Month
  • Free Plan Available
3 Reviews
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Capture more leads and sales with an all-in-one Contact Button Show more

Contact Button ‑ Widget Apps is designed to boost your website's lead generation by offering seamless access to 15 highly-customizable widget apps. These widgets are conveniently accessible via a small button located in the corner of your site, allowing visitors to easily find information or connect with you through multiple channels. Among its popular widgets are Contact Forms, Click-to-Call, WhatsApp Chat, Business Hours, and Chat Widgets, each crafted to enhance user interaction and communication. The app also allows embedding custom contact forms within your button's menu and provides tools for capturing email subscriptions, facilitating online reservations, and displaying essential business information. By integrating messaging apps like WhatsApp, Messenger, and SMS, Contact Button ensures a smooth experience for visitors wishing to connect. It serves as a comprehensive tool for businesses aiming to improve user engagement and maximize conversion opportunities.
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Custom contact forms
Whatsapp chat
One-click access
Chat widgets
Business hours
Email subscriptions
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UR: Smart Q&A｜Anywhere FAQs

UR: Smart Q&A｜Anywhere FAQs

  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
1 Reviews
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Simple FAQ app. Easily add FAQ to your store. Show more

"UR: Smart Q&A｜Anywhere FAQs" is an innovative, no-code application designed to seamlessly integrate frequently asked questions into your Shopify store. By embedding FAQs, this app helps to resolve customer queries directly on your site, enhancing the user experience and boosting conversion rates. The app allows you to create unlimited questions and answers, ensuring comprehensive coverage of customer concerns without the need for any coding expertise. You can strategically place FAQs anywhere on your site, preventing customers from leaving the page for assistance and keeping them engaged. A demo store is available for you to explore the app's robust features and see firsthand how it can benefit your business. With "UR: Smart Q&A｜FAQ Anywhere," streamline your customer service strategy right at your fingertips.
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Code-free customization
Unlimited q&a
In-page assistance
Insert faqs anywhere
Install App
SC Easy Orders Status Manager

SC Easy Orders Status Manager

  • $1 / Month
  • Free Plan Available
  • 7 Days Free Trial
(2.2/5)
2 Reviews
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Create custom statuses & track them easily for your orders. Show more

The SC Easy Orders Status Manager is a versatile app designed to enhance the order management process for merchants who find default order statuses like "fulfilled" or "unfulfilled" insufficient for their unique business workflows. The app empowers merchants to create and manage custom order statuses, offering greater flexibility and control over their order processing. Additionally, merchants can notify customers through customized emails whenever there is a change in order status, ensuring clear and effective communication. The app also allows for designing and personalizing email templates to align with specific business needs. Users can easily add an Order Lookup/Tracking Page, enabling customers to track their orders using just the order number. Furthermore, a detailed status change and history log are maintained as order notes for transparency and record-keeping. The app supports the use of personalized SMTP settings, providing merchants the freedom to utilize their own email servers for sending notifications.
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Email notifications
Create custom statuses
Customize email templates
Order tracking page
Status history log
Use own smtp
Install App
SurveyHive ‑ Customer Surveys

SurveyHive ‑ Customer Surveys

  • $12.95 / Month
  • Free Plan Available
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Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.
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Easy setup
Customer tagging
Customizable questions
Powerful reporting
5-star ratings
Emoji surveys
Install App
Aunoa CRM and Support Agents

Aunoa CRM and Support Agents

  • Free Plan Available
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Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.
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Multi-channel integration
Real-time responses
Ticket management
Centralized inbox
Contact timeline
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Helpable

Helpable

  • $25 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Organized Support Emails Using Personalized Video Automations Show more

Helpable is an innovative app designed to revolutionize customer interaction through personalized video automations. By utilizing pre-built video templates, Helpable offers an unforgettable journey for your customers, enhancing their experience with your brand. This app not only organizes support tickets in your inbox but also enables customized automated responses, ensuring efficient communication. Helpable caters to various industries, providing solutions that modernize business operations, save time, and reduce costs. With a simple tag system, managing and resolving customer requests becomes easier and more streamlined. Moreover, Helpable seamlessly integrates with Shopify stores, removing the hassle of complex setups, making it straightforward to enhance your e-commerce business.
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Shopify integration
Video automations
Pre-built video templates
Customized automated responses
Tag system
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メールフォーム.JP

メールフォーム.JP

  • $9.99-$19.99 / Month
  • 7 Days Free Trial
  • New
9.1
1 Reviews
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Shopify管理のメール信頼性向上と強固なセキュリティ対策。

Customizable design
Real-time preview
Spam protection
Webhook integration
Data privacy compliance
Automated email responses
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Agrim AI Assistant

Agrim AI Assistant

  • $4-$100 / Month
  • 7 Days Free Trial
  • New
Claim Offer
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Smart shopping assistant: voice-enabled, multilingual, personalized for seamless mobile experience.

Install App
Rich Returns & Exchanges

Rich Returns & Exchanges

  • $19-$199 / Month
  • 30 Days Free Trial
7.3
79 Reviews
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Allow customers to process returns, exchanges, and refunds Show more

Rich Returns & Exchanges is a powerful app designed to streamline the returns and exchanges process, ultimately saving time and enhancing customer satisfaction. It offers a self-service, custom-branded returns portal that integrates seamlessly with your store, enabling customers to manage their returns and exchanges effortlessly. By suggesting exchanges over returns, this app helps recapture potential lost revenue. With the capability to generate prepaid return labels from over 50 carriers worldwide, the app ensures a smooth and efficient returns process. Automated email notifications keep customers informed at every stage, improving transparency and trust. Businesses can set up automated rules tailored to their return policy and exchange terms, and integrate easily with existing systems like ERP, IMS, CRM, and 3PL. Overall, Rich Returns & Exchanges simplifies returns management while keeping customers satisfied and informed.
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Automated return labels
Automated email notifications
Custom-branded portal
Integrates with systems
Custom return rules
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Whatsplaid GPT

Whatsplaid GPT

  • $29.9-$59.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
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"Automate WhatsApp tasks with AI for efficient business communication." Show more

Whatsplaid GPT is an innovative app designed to elevate your business's communication strategies through AI-powered WhatsApp automation. By humanizing customer support, it enables businesses to manage leads, track orders, and handle post-sale service efficiently, thereby improving overall customer interactions. The app includes a customizable WhatsApp widget for seamless integration into your website, while offering flexible APIs for a tailored experience. With a comprehensive dashboard, businesses can control every aspect of their WhatsApp communications from a single interface. Whatsplaid GPT is designed to enhance response times and streamline communication, ensuring that customer service is both fast and precise. Its capabilities allow businesses to automate repetitive tasks, freeing up valuable resources to focus on core activities, ultimately offering personalized and engaging experiences for customers.
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Order tracking
Comprehensive dashboard
Instant responses
Enhanced communication
Whatsapp widget
Ai-powered automation
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Instadesk‑Live Chat&AI Chatbot

Instadesk‑Live Chat&AI Chatbot

  • Free Plan Available
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Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.
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Multilingual support
Customization options
Omni-channel support
Data analytics
Ai-driven automation
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laxi.ai

laxi.ai

  • $39-$299 / Month
  • Free Plan Available
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AI assistant boosts sales with tailored suggestions and automated customer support. Show more

Laxi.AI is a powerful tool designed to elevate Shopify stores with a sophisticated AI assistant. By delving into your products and understanding customer behavior, it generates personalized product recommendations that enhance sales and boost conversion rates. This intelligent assistant also efficiently manages customer inquiries, providing immediate responses that help reduce support expenses while ensuring high customer satisfaction. Perfect for merchants looking to automate their customer engagement and optimize sales, Laxi.AI provides valuable insights through detailed data analytics. Its AI-driven conversation capabilities handle order and support inquiries seamlessly, offering a natural and user-friendly interaction. With Laxi.AI, store owners can effortlessly streamline operations and focus on scaling their business.
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Personalized recommendations
Insightful analytics
Automated customer support
Install App
Botsify

Botsify

  • Free Plan Available
2 Reviews
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Turn your Instagram DMs into sales on full autopilot Show more

Botsify is a dynamic app designed to boost your store's sales by seamlessly integrating your product catalog with an intuitive chatbot interface. This innovative app allows customers to effortlessly search your Shopify catalog using simple search terms via the chatbot, ensuring a smooth and interactive shopping experience. With Botsify, customers can track their orders directly through the chatbot, providing them real-time updates and details about their purchases. This not only enhances customer satisfaction but also significantly contributes to a potential doubling of your sales. The app simplifies product exploration by categorizing items, making it easier for customers to discover new products and deals. Ultimately, Botsify empowers your store with enhanced engagement tools that streamline operations and elevate customer service, transforming casual browsers into committed buyers.
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Sync products chatbot
Track orders chatbot
Search products chatbot
Display products chatbot
Increase store sales
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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