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Showing 880 to 900 of 1317 Apps
  • $20 / Month
  • 7 Days Free Trial
9.1
19 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
1 Reviews

Simple FAQ app. Easily add FAQ to your store. Show more

"UR: Smart Q&A|Anywhere FAQs" is an innovative, no-code application designed to seamlessly integrate frequently asked questions into your Shopify store. By embedding FAQs, this app helps to resolve customer queries directly on your site, enhancing the user experience and boosting conversion rates. The app allows you to create unlimited questions and answers, ensuring comprehensive coverage of customer concerns without the need for any coding expertise. You can strategically place FAQs anywhere on your site, preventing customers from leaving the page for assistance and keeping them engaged. A demo store is available for you to explore the app's robust features and see firsthand how it can benefit your business. With "UR: Smart Q&A|FAQ Anywhere," streamline your customer service strategy right at your fingertips.
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Code-free customization
Unlimited q&a
In-page assistance
Insert faqs anywhere

Survey customers on thank you page; customizable, exportable, easy setup. Show more

シンプル購入後アンケート|サンクスページでアンケートは、購入完了後に顧客からフィードバックを収集するための便利なアプリです。直感的な管理画面を通じて、アンケートの質問項目を自由にカスタマイズでき、顧客のリアルな声を簡単に集めることができます。このアプリは、サービスの改善や新たな商品開発のための貴重な情報源になります。アンケート結果は管理画面上で一覧として確認でき、CSV形式でのエクスポートも可能です。売上と顧客満足度の向上を目指すオンラインストア運営者に最適なツールです。また、初期設定ガイドが用意されており、初心者でも簡単にアンケート設置を開始できます。即座にアンケート収集を始めたい企業にとって、頼りになるソリューションです。
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Customizable fields
Easy setup
Export results
Thank you survey
  • $120-$210 / Month
  • 7 Days Free Trial
(1/5)
2 Reviews

The phone system for e-commerce businesses Show more

Aircall is a powerful app designed to enhance customer interaction by providing essential information right at your fingertips during inbound calls. It surfaces a card containing key details about customers and their orders, allowing agents to personalize conversations and respond more efficiently. With every call, agents can instantly access information such as order value, status, and tracking numbers, streamlining the process of addressing customer inquiries. This one-click access to fulfillment details significantly accelerates customer service, ensuring a more seamless and satisfying experience for both agents and customers. Furthermore, Aircall integrates smoothly with Shopify, allowing agents to view customer contact information and order history on inbound calls, and use the Click-to-Dial feature to reach out quickly. This thoughtful integration empowers businesses to serve their customers faster while fostering more meaningful connections.
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Live parcel tracking
Personalize conversations
Access order information
Display contact information
Click-to-dial
  • $25-$199 / Month
  • 7 Days Free Trial
8.2
2 Reviews

Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.
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Centralized helpdesk
Email templates
Auto responder
Auto messages
Automated feedback

Tracking update and preparation of massive orders Show more

FastTrack Tech is a powerful app designed to streamline your order processing and enhance customer communication. By providing real-time updates on order preparation status, it allows you to keep your customers informed every step of the way, ensuring a seamless experience. Compatible with any shipping service, FastTrack Tech also offers robust shipment tracking capabilities, so your customers always know where their orders are. The app supports bulk updates through CSV files, making it easy to manage large volumes of orders effortlessly. Additionally, you have the flexibility to choose whether to notify your customers about tracking updates, catering to your specific business needs. Optimize your order management process with FastTrack Tech and deliver excellent service to your customers.
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Customer notifications
Bulk update
Csv file upload
Shipping tracking
Multiple orders

"Boost sales with AI-powered instant answers and tailored product suggestions." Show more

Ami ‑ AI Shopping Agent is designed to transform casual browsers into committed buyers by leveraging AI to predict and answer product-related questions that influence purchasing decisions directly on your product pages. By absorbing and analyzing information from your product and website pages, Ami identifies which queries most frequently drive sales and provides concise, precise, AI-generated responses at the moment of decision-making. This proactive engagement not only diminishes the volume of service inquiries but also boosts sales by keeping customers informed and interested. Additionally, Ami elegantly presents relevant product recommendations in an intuitive carousel, enhancing the shopping experience and encouraging further exploration. Its smart Q&A feature ensures instant and accurate responses, while the auto-learning capability eliminates the need for manual setup, making integration effortless. With a simple setup process requiring only a few clicks, Ami is an invaluable tool for any online business looking to increase conversion rates and streamline customer interaction.
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Product recommendations
Effortless setup
Smart q&a
Auto-learning
Conversion-driven

提供多渠道接入,智能机器人,工单系统...等多项功能 Show more

eChat is a versatile online chat tool designed to facilitate seamless customer interactions directly on your website, allowing clients to access assistance at their convenience. By integrating smart bots, the app enables customers to independently resolve more tasks, while support staff can focus on complex issues only when necessary. It leverages customer data to craft personalized and interactive conversations tailored to individual needs. eChat supports continuous cross-channel dialogues, ensuring customers never have to repeat themselves. With its intelligent AI-powered bots, the app extends service capabilities and streamlines support processes. Additionally, it features a robust ticketing system for tracking, prioritizing, and resolving customer support requests efficiently. This comprehensive approach not only enhances customer satisfaction but also optimizes the workflow of support teams.
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网站聊天
智能机器人
工单系统
跨渠道对话
客户数据定制
  • $5 / Month
  • Free Plan Available
  • 7 Days Free Trial

Easily organize your FAQs directly and native in your store Show more

**FAQs on Metaobjects** is a powerful Shopify app designed to enhance your store's content through pre-defined answers to frequently asked questions, effectively reducing the time spent on customer support. By utilizing Shopify's native Metaobjects, the app ensures seamless data ownership, stable performance, and optimized SEO, providing users with a reliable content management solution. It also supports structured data for Google's Rich Snippets, enhancing your store's visibility in search results right out of the box. The app automatically creates the metaobject definitions and guides you through content management, offering theme blocks for easy integration in the template editor. It accommodates up to 1000 entries, efficiently rendering content server-side with Liquid to maintain performance and SEO benefits. Additionally, the app offers customizable, pre-designed storefront blocks that can be easily integrated and styled with custom CSS, while also allowing developers to manage entries through Shopify's official API for a seamless experience.
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Seo optimization
Organize faqs
Native store integration
Structured data
Pre-defined answers
Theme blocks
  • $9 / Month
  • 7 Days Free Trial
(2.2/5)
5 Reviews

Show estimated delivery times (even before orders are shipped) Show more

Tracking Elite is an innovative app designed to streamline customer service by providing real-time order tracking and estimated delivery times. This eliminates the repetitive inquiries businesses often face, such as, "Where is my order?" By automating delivery predictions, Tracking Elite reduces the influx of customer emails, allowing service teams to focus on more complex queries. Customers can conveniently track their orders at any stage, even before shipping, ensuring transparency and reducing anxiety about delivery timelines. Businesses will appreciate the app's user-friendly interface, where they can easily set and update delivery estimates. Ultimately, Tracking Elite enhances the customer experience, leading to increased satisfaction and loyalty.
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Automatic calculation
Estimated delivery times
Pre-shipment tracking

Automate WhatsApp marketing for Shopify; boost conversions effortlessly. Show more

Wapikit ‑ WhatsApp Engagement is an innovative app designed to revolutionize your marketing strategy by automating WhatsApp communications. Seamlessly integrate your Shopify store to facilitate instant branded cart reminders, live order updates, and engaging product campaigns. This tool empowers D2C brands to effortlessly recover abandoned checkouts through smart, timed reminders, enhancing customer retention and driving conversions. Wapikit includes features like order confirmations, shipping updates, and COD verifications, ensuring that customers are informed at every step. With auto-sync capabilities, your Shopify customer list is easily imported for targeted broadcast campaigns. Additionally, enhance customer interaction by adding a branded WhatsApp chat widget, fostering a more personal and trusted connection. Tailored for growing brands, Wapikit turns every customer touchpoint into an opportunity for building lasting relationships.
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Customer engagement
Abandoned checkout recovery
Order confirmations
Chat widget integration
Shipping updates
Branded cart reminders

AI chatbot enhancing shopping with real-time, data-driven customer support. Show more

Smart Chatbot AI Assistant is a dynamic, AI-powered tool designed to enhance your Shopify store's customer service experience. This versatile chatbot seamlessly guides customers through your store, providing accurate and timely answers by leveraging data from your products, pages, blogs, store policies, and discounts. By automating responses to repetitive queries, it significantly reduces the workload on support staff, allowing for a more efficient allocation of resources. The chatbot's ability to understand and engage in natural, conversational interactions ensures a smoother, more personalized shopping journey for users. Additionally, it supports real-time discount enquiries and order tracking, enabling customers to access crucial information with ease. Overall, Smart Chatbot AI Assistant elevates customer engagement and satisfaction, making online shopping more intuitive and enjoyable.
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Order tracking
Real-time support
Natural conversation

Form builder with email notifications & Whatsapp / SMS button Show more

GTOrderForm is an innovative app that allows users to effortlessly create customizable questionnaires using a simple drag-and-drop interface. Whether for business or personal use, you can tailor each questionnaire to your specific needs by adding display conditions for each field, ensuring a dynamic and relevant user experience. Once the questionnaire is complete, you can receive the answers and a summary of the order directly via email or through instant communication platforms like WhatsApp or SMS. These features can be utilized independently or in combination, providing flexibility and convenience. GTOrderForm also ensures you stay updated with instant order notifications, enabling you to respond promptly to customer needs. Streamline your data collection process and enhance your order management with this versatile app.
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Email notifications
Drag & drop
Whatsapp button
Customizable questionnaire
Sms button
Display condition
  • Free Plan Available
8.2
2 Reviews

View order info and answer messages from your helpdesk. Show more

ChannelReply is a powerful app designed to streamline customer support and boost your productivity by integrating Shopify order information directly into your helpdesk. With ChannelReply, you can view detailed customer and order info right next to your conversations, eliminating the need to switch screens for tracking IDs or shipping statuses. This seamless integration allows you to manage support tickets more efficiently, helping you focus on selling and enhancing customer satisfaction. Take advantage of automated actions on Shopify data, like tagging high-value orders and sending personalized auto-replies, to provide prompt and tailored support. Additionally, ChannelReply allows you to consolidate order information from multiple Shopify stores into one interface, making it easier to manage and reply to customer messages and order notifications. Customize your replies even further by personalizing canned responses with specific order info, and manage critical tasks like issuing refunds or updating orders. With ChannelReply, your helpdesk becomes a powerful tool for managing customer relationships and driving sales.
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Issue refunds
Order info integration
Direct replies
Personalized autoreplies
Update order info
Identify messages
  • $15 / Month
  • Free Plan Available
  • 30 Days Free Trial

Soloapps includes Spin Wheel, FAQs, Shipping Bar, Social Chat Show more

Soloapps: All‑in‑one app is a versatile platform designed to streamline and enhance your digital life by consolidating essential tools and features into a single application. With a user-friendly interface, Soloapps simplifies multitasking by providing comprehensive solutions for productivity, communication, organization, and entertainment. Whether you need to manage your calendar, send messages, make video calls, or even unwind with curated music playlists, Soloapps has you covered. This all-in-one app is perfect for busy professionals, students, and anyone looking to optimize their daily routine without constantly switching between different applications. It also offers customizable widgets and integrations to tailor the experience to your personal or professional needs. With regular updates and a commitment to privacy and security, Soloapps ensures that all your digital essentials are safe and up-to-date. Experience the convenience and efficiency of managing your digital world seamlessly with Soloapps.
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Shipping bar
Discount spin wheel
Scroll to top
Order delivery date
Social chat
Shipping message
  • Free Plan Available
8.2
1 Reviews

Automate your exchanges, return guides, refunds & more Show more

Reversso is a powerful app designed to seamlessly integrate a self-service returns center into your online store, enhancing the customer experience for returns and exchanges. With Reversso, you have the flexibility to set up your own return policy, complete with personalized design and custom notifications, ensuring your customers enjoy a user-friendly experience. The app allows you to establish business rules to automate the returns process, from initial request to generating return labels and processing refunds or exchanges. Additionally, Reversso includes risk scoring features to help prevent or reduce fraudulent returns. Its automatic notification system keeps your customers informed at every step, providing transparency and trustworthiness. By streamlining the returns process, Reversso empowers your business and improves customer satisfaction.
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Custom notifications
Risk scoring
Offer exchanges
Self service returns
Automatic return labels
  • $30-$120 / Month
  • Free Plan Available

Easy post purchase WhatsApp and web Surveys send via WhatsApp Show more

RateUp is a versatile survey application designed to help businesses connect with their customers through customizable web and WhatsApp surveys. You can tailor question types and themes to match your brand’s identity, enhancing engagement while collecting valuable feedback. Surveys can be scheduled to deploy automatically through WhatsApp in response to specific events like orders and payments, ensuring timely and relevant customer feedback. RateUp offers comprehensive analytics, including NPS scores and question-specific insights, allowing you to dive deep into customer experiences. The app's AI-powered features can quickly generate summaries of all reviews, simplifying the feedback analysis process. With real-time syncing to Google Sheets, you can streamline your data management seamlessly. Additionally, RateUp empowers you to send marketing messages and other communications via WhatsApp templates, thereby expanding your outreach capabilities.
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Whatsapp integration
Customizable surveys
Real-time sync
Event-based triggers
Nps analytics
Ai summary

Add Whatsapp Button to your store with one click! Show more

WhatsApp Button Pro is a powerful app designed to enhance customer interaction by integrating a WhatsApp Chat button directly into your online store. This feature allows your store visitors to initiate conversations with you on WhatsApp effortlessly, improving customer support and engagement. With customizable options, you can tailor the button text, placement, and starting message to better fit your brand's aesthetic and communication style. Furthermore, the app offers free customer support to help you adjust the look and feel of the chat button to perfectly align with your store's design. By streamlining the way customers can reach out, WhatsApp Button Pro not only aids in faster query resolution but also enhances user experience, ultimately contributing to higher customer satisfaction. Ideal for businesses seeking to provide instant support and build strong relationships with their clientele, this app is a valuable tool for modern digital communication.
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Easy customization
Whatsapp chat button
Direct communication
  • $7-$39 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
27 Reviews

Order Tracker with a Branded Tracking Page for Order Lookup Show more

PostShip Order Tracking is designed to enhance your team's efficiency and provide an exceptional post-purchase experience for your customers. This app offers intuitive tracking pages that surpass popular alternatives like Parcel Panel, Track123, 17track, and Tracktor, allowing users to eliminate order tracking support queries easily. With over 1,400 carriers supported, PostShip ensures comprehensive tracking capabilities for any logistics need. Its proactive notifications system excels over Aftership by promptly catching delays and informing customers, thus reducing anxiety and building anticipation. The app features a smart order lookup page where businesses can manage and analyze all their shipping data in one centralized location. Additionally, branded order lookup pages are available to boost customer loyalty while offering powerful shipping analytics and 24/7 support through live chat and email. PostShip prides itself on superior accuracy and performance in comparison to Aftership, Tracktor, and Wonderment, making it an ideal solution for businesses aiming to streamline their order tracking processes.
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Branded tracking page
Shipping analytics
Intuitive tracking pages
Proactive notifications
Smart order lookup
  • $4.99 / Month
  • 7 Days Free Trial
9.1
85 Reviews

Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.
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Cart recovery
Order updates
Smart automation
Whatsapp commerce
Agent support

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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