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Your destination is our goal Show more

Airpak Express is a seamless solution for all your shipping documentation needs, integrating fully with the Airpak Express online system. This user-friendly app is easy to install and configure, ensuring that you can efficiently create high-quality and accurate shipping documents. Whether your packages are destined for local or international locations, Airpak Express ensures that the necessary documentation is generated swiftly and correctly. It acts as a one-stop platform where you can manage various types of shipment documentation effortlessly. Additionally, the app provides your customers with a self-service feature, allowing them to access up-to-the-minute status updates on their orders. This functionality not only enhances the shipping process but also improves customer satisfaction with real-time information.
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Customer self-service
1-stop platform
High-quality documentation
Quick shipment documentation
Real-time order status
  • $9.99-$79 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.7
66 Reviews

Custom form builder w/ Registration Forms & File Upload field Show more

AAA Form Builder: Custom Forms is an intuitive app designed to streamline the process of creating highly converting forms, such as custom registrations, quizzes, and product recommendation forms. The app facilitates seamless collection of submissions, allowing users to gather additional information and process online payments efficiently. With its drag-and-drop form builder and creative templates, creating forms requires no coding knowledge, making it accessible to users of all expertise levels. Furthermore, its robust features include conditional logic to dynamically show or hide fields and send emails based on user input. The app also allows redirection to specific pages and tagging based on form submissions. Integrating with popular third-party applications like Mailchimp, Klaviyo, and AiTrillion, as well as supporting Email/SMS notifications, AAA Form Builder ensures comprehensive communication and data management. Whether you are selling products or managing feedback, this versatile tool simplifies form creation and enhances customer interaction.
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No coding required
Conditional logic
Email integration
Third-party integration
Drag & drop builder
Return forms
  • $250 / Month
  • 15 Days Free Trial

"Enhance Shopify sales with AI-driven, instant product Q&A in one click." Show more

Sales AI by Yuma is a powerful tool designed to enhance your Shopify store's conversion rate by helping shoppers overcome their doubts in just one click. Acting as a 24/7 product expert, Sales AI seamlessly integrates with your online store, adding a live AI Q&A box to each product page. The AI diligently reviews your entire product catalog and images, auto-building a comprehensive FAQ section and providing instant answers to customer inquiries. This advanced system learns from performance data, offering actionable insights into what's preventing conversions and how to address them. With its plug-and-play design, Sales AI is incredibly user-friendly, taking only three minutes to install and working harmoniously with any A/B testing tools without affecting page load speed. In essence, Sales AI not only enhances the shopping experience for customers but also serves as a strategic asset for boosting sales and gaining valuable insights into shopper behavior.
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Ai-driven q&a
Instant product faqs
Install in minutes
Enhance conversion rate
Shopper insights

Package Protection: Secure Shipping, Order Protect Simplified Show more

Protect+ Package Protection is a robust app designed to offer peace of mind for both merchants and customers by safeguarding orders against loss, damage, or theft during transit. For a nominal fee at checkout, customers can protect their purchases and rest easy knowing any issues will be handled swiftly and directly through your store. The app ensures that any lost or damaged items are replaced without any hassle, providing a seamless solution that enhances customer satisfaction. Protect+ integrates smoothly with your checkout process through its versatile widget, making it conveniently accessible. With resolution times typically under one hour, customers receive quick and efficient service. The app is performance-optimized, rigorously tested to ensure it boosts order conversion rates without slowing down your site's speed.
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Order protection
Performance optimized
Secure shipping
Quick resolutions
Checkout widget
  • $6.99-$9.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

"Embed AI chat seamlessly to boost engagement and increase conversions." Show more

Embeda: AI Chat Sections is an innovative app designed to enhance customer engagement by embedding an AI-powered chat assistant directly into store pages. Unlike conventional floating chat widgets, Embeda seamlessly integrates into specific product sections, providing timely answers and guidance precisely where customers need it. This thoughtful placement helps to reduce customer hesitation, build trust, and ultimately increase conversion rates, making it especially valuable for stores dealing with complex products or higher customer support requirements. The app allows merchants to customize the chat layout to match their store’s unique design and tone, ensuring a cohesive and personalized shopping experience. Fully integrated into modern storefronts, Embeda offers a streamlined and efficient approach to handling customer inquiries, giving businesses an edge in offering exceptional service. Whether it's answering product-related questions instantly or providing tailored support, Embeda transforms the way merchants connect with their customers, fostering stronger customer relationships and boosting sales.
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Instant question answering
Seamless ai integration
Customizable chat layout
Integrated chat experience

Supercharge your support agents Show more

Assembled is an innovative app designed to transform how businesses manage order-related queries and support tickets. By integrating advanced language model technology, it enables companies to efficiently handle large volumes of support tickets, significantly enhancing response times and customer satisfaction. The app provides AI-suggested responses, ensuring faster replies that are tailored to each customer's needs, and it matches the ideal communication tone for every interaction. Assembled gives customer service agents a head start with auto-draft functionality, streamlining their workflow and reducing effort. This tool is particularly valuable for businesses seeking to optimize their support operations, promising a smarter and more effective way to address customer inquiries. Ultimately, Assembled empowers companies to elevate their support services, fostering a more responsive and customer-centric approach.
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Boost satisfaction
Ai suggested responses
Ideal voice matching
Auto-draft responses
Streamline order queries
Optimize response times
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

"Instant WeChat chat integration for seamless website customer communication." Show more

"K: WeChat Button" is an innovative app designed to enhance your website's communication capabilities by easily integrating WeChat, a widely-used messaging platform. This customizable chat button enables your site visitors to connect with you in real-time, facilitating instant communication for sales inquiries, support, or general questions. By allowing users to message directly through WeChat, the app leverages a familiar platform to create quick, easy, and reliable interaction. It offers the option to direct visitors to specific team members or departments, ensuring targeted and efficient support. Not only does it provide a seamless experience across desktop, tablet, and mobile devices, but it also allows you to match the chat button with your brand’s identity using personalized icons, colors, and welcome text. Installing WeChat Button empowers your website visitors to reach out effortlessly, helping build trust through fast and effective responses.
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Device compatibility
Real-time communication
Instant integration
Customizable button
Direct messaging
Brand alignment
  • $4.99-$9.99 / Month
  • Free Plan Available
  • 1 Days Free Trial
9.1
5 Reviews

Instant chat orders, customizable widget, detailed analytics, order management, alerts.

  • $9.99 / Month
  • Free Plan Available
7.9
25 Reviews

Collect all reviews,website reviews, stop fake reviews,revie Show more

Wiremo: Verified Reviews App is designed to empower businesses by boosting sales through enhanced customer engagement and credibility. It automates the entire reviews collection process, allowing merchants to effortlessly gather verified reviews across multiple platforms. Users can send automated review requests for website and product testimonials, thereby building a trusted pool of feedback. The app also supports photo reviews to offer more comprehensive insights from customers. Merchants can respond to feedback, import existing reviews, and utilize various display options like badges, carousels, and star ratings to highlight the best testimonials. With features such as Google Shopping XML feed integration, review migration, and social media user-generated content (UGC) collection, Wiremo ensures that businesses can manage their online reputation efficiently. This robust app is a perfect solution for businesses seeking to enhance their product trustworthiness and customer interaction.
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Rich snippets
Automated review collection
Photo reviews
Review summaries
Product reviews
Import reviews
  • $29.99-$99.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Drive sales and product discovery with our hassle-free bot Show more

StoreClerk: AI Sales & Support is a cutting-edge app that transforms customer service through AI-driven personalization and efficiency. It intelligently recommends products, facilitates upselling, and provides comprehensive support by accurately interpreting customer intents. Seamlessly integrating into any store with a customizable appearance, StoreClerk ensures a consistent and professional shopping experience. Merchants benefit from its round-the-clock availability and cost-effectiveness, while it handles everything from product discovery to support inquiries, allowing businesses to focus on core activities. The app also excels in surfacing desired products and matching benefits to customer needs, thereby driving conversions. Through its intuitive setup and ability to answer questions about shipping and returns, StoreClerk effectively enhances customer engagement and satisfaction. Its effortless integration and functional versatility make it a valuable tool for modern retailers looking to improve sales and service processes.
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Seamless integration
Customizable appearance
Product discovery
Real-time chat
Ai personalization
24/7 availability
  • $39-$69 / Month
  • Free Plan Available
  • 14 Days Free Trial

Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.
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Ai-powered chatbots
Live chat support
24/7 service
Omnichannel engagement
Order status automation
Custom bot building
  • $19.9-$199.9 / Month
  • Free Plan Available

Enhance Customer Engagement with Intelligent Conversations Show more

Abloom AI Chat is an advanced AI-powered assistant designed to enhance customer interaction by offering personalized product recommendations and real-time statistics tailored to each user's preferences. It excels at managing complex queries and effortlessly handles conversations in multiple languages, ensuring a seamless user experience across different demographics. Users can customize the app to match their specific needs, benefiting from timely product updates and continuous improvements driven by customer feedback. By leveraging automated integration through semantic vectors, Abloom AI Chat provides precise product and category redirection, elevating the standard of customer service. This intelligent assistant not only resolves inquiries efficiently but also gathers insights for ongoing model refinement, ensuring it stays ahead in delivering exceptional user support.
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Multilingual support
Personalized recommendations
Product updates
Real-time stats
Complex query handling
User feedback integration
  • $17-$97 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI-Chat: Anwser questions, suggest products, collect leads Show more

WiseChats is an innovative app designed to revolutionize customer interactions and drive sales by providing automated, 24/7 engagement services. By transforming each customer interaction into a sales opportunity, WiseChats captures leads, answers questions, and recommends products in a personalized manner to enhance the overall customer experience. The app features easy setup, ensuring e-commerce businesses never miss a sale, even outside of regular business hours. Through its product recommendation engine, WiseChats suggests products based on individual customer preferences, increasing the likelihood of conversions. Its WisePrompt feature allows users to effortlessly create chatbots without needing extensive prompt engineering knowledge. Furthermore, WiseChats offers valuable visitor insights, giving businesses access to data on conversations, suggested products, and customer questions for more informed strategy development. With customizable features to align with your brand's unique style and round-the-clock support, WiseChats is the perfect tool for streamlining e-commerce management and boosting sales.
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Brand customization
Lead capture
Product recommendation
24/7 support
Visitor insights

"Automate customer support with AI-powered ticket handling and seamless integrations." Show more

Yuma AI revolutionizes customer support by deploying AI agents to manage support tickets efficiently and effectively. These intelligent agents can interpret customer intent, access order details, update shipping information, and process refunds seamlessly, all while integrating directly with your current help desk systems. By connecting with platforms like Shopify, Zendesk, Gorgias, and Kustomer, Yuma AI ensures that actions are performed just as your human agents would. The AI agents converse in natural language, can bring human agents into conversations when necessary, and continually learn from past interactions to improve performance. They deliver 24/7 multilingual support to scale your customer service globally, maintaining consistent performance and alignment with your brand's voice and policies. Additionally, Yuma AI offers an AI Chat Widget to deploy on your website, providing responsive and real-time support to your customers.
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Shopify integration
Seamless integrations
Helpdesk integration
Ai chat widget
Customizable behavior
24/7 multilingual support

OTP Order Verification for COD, Abandoned Cart Recovery & more Show more

Msgly ‑ Global SMS Notifier is a versatile app designed to enhance customer communication through automated SMS notifications for key order-related events. By sending customizable SMS messages, it effectively increases the chance of recovering abandoned checkouts. The app covers the entire customer journey by sending notifications for abandoned carts, order verification via OTP/SMS, order confirmations, cancellations, and refunds. It also provides comprehensive tracking data, allowing businesses to monitor customer interactions, such as link clicks within SMS and completed checkouts. With Msgly, businesses can easily manage and review all sent messages, ensuring consistent and timely communication with customers. This app simplifies order management and improves engagement, ultimately driving sales and enhancing customer satisfaction.
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Abandoned cart recovery
Automated sms notifications
Order verification otp
Customizable sms texts
Order confirmation updates
Order cancellation notifications

Upsell Shipping Insurance Alternative & Convert Extra Revenue Show more

ShipAid – Shipping Guarantee is an innovative app designed to elevate your customer's post-purchase experience by addressing delivery concerns effectively. With this app, businesses can offer their customers reassurance for dealing with lost, stolen, damaged, or late shipments, without the hassle of dealing with traditional insurance companies. Merchants can set their own Guarantee Fee, allowing them to create an additional stream of revenue. The app features a branded Customer Resolution and Tracking Portal, enabling easy communication and resolution of shipping claims with just a few clicks. Custom Shipping Notifications ensure that customers are kept informed, alleviating order anxiety and enhancing customer satisfaction. ShipAid seamlessly integrates with all cart types and offers custom installation within 24 hours, making it a vital tool for streamlining issue resolution and boosting customer loyalty.
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Shipping guarantee
Custom guarantee fee
Profit retention
Quick issue resolution
Enhanced customer support
Seamless claims integration

Trace Your Order Show more

PickupBird is an affordable and comprehensive solution designed to help small-to-medium-sized merchants visualize and manage their delivery process more effectively. The application suite includes three essential components: a management dashboard for order dispatching, a driver app, and an end-customer web app. Through the management dashboard, merchants can easily view and manage order details, streamlining the dispatch process. The driver app facilitates seamless communication and navigation, ensuring a smooth delivery experience. End customers can track their deliveries in real-time via the user-friendly web app, enhancing customer satisfaction. PickupBird’s pricing model, which charges by orders, makes it an economical choice for businesses looking to enhance their delivery operations without significant upfront costs.
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Dashboard management
Order dispatching
Order visualization
Driver application
Customer web app
  • $25 / Month
  • 3 Days Free Trial
(3/5)
2 Reviews

Support Your Customers & Close More Sales via Whatsapp Chats Show more

Chatinbox - Customer Happiness is a comprehensive chat management platform designed to streamline customer interactions across various channels. Recognizing the challenges businesses face in handling multiple communication apps, Chatinbox offers a unified solution to manage WhatsApp, Telegram, Facebook, and Instagram chats all from a single interface. This alleviates the need for juggling several applications, thereby enhancing efficiency and focus on customer engagement. With features like advanced analytics, businesses can track and analyze customer interactions, gaining valuable insights into their engagement strategies. Additionally, Chatinbox allows the assignment of specific chats to team members, ensuring personalized and timely responses. This platform is an indispensable tool for businesses aiming to elevate their customer service experience while optimizing internal workflow.
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Advanced analytics
Manage multiple chats
Assign chats

Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.
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Personalized campaigns
Whatsapp marketing
Order notifications
Cart recovery
Chatbots
Customer crm
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
217 Reviews

Create beautiful FAQ page, support page or product FAQs Show more

HelpLab FAQ Page, Product FAQs simplifies the creation and management of your store's FAQs with a user-friendly approach that enhances customer experience and your brand's image. This app integrates seamlessly with your store's theme, allowing you to customize fonts, colors, and styles to reflect your brand's uniqueness. The lightweight design ensures fast page loads, providing instant answers to your customers and reducing the burden on your support team. Enjoy the ease of creating both product-specific and general store FAQs, complete with multimedia support like photos and videos. With built-in Google Rich Snippets, improve your store's SEO effortlessly and reach more customers. Additionally, support for multiple languages ensures that you can cater to a diverse customer base. Easy integration with the Shop app ensures a smooth transition and enhanced functionality.
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Multi-language support
Seamless theme integration
Customizable faq design
Fast page loads
Supports rich seo snippets
Multimedia in faqs

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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