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Automatic return labels, emails, exchanges, self-service Show more

TooS Returns & Exchanges is an innovative app designed to simplify the post-purchase experience for merchants by streamlining the returns and exchanges process. Perfect for businesses of all sizes, TooS aims to elevate customer satisfaction while enhancing operational efficiency by automating traditionally complex tasks. With features like a self-service returns page, automatic shipping return labels, and comprehensive support for all products, TooS reduces the administrative burden on retailers. It also facilitates seamless refunds to original payment methods and ensures smooth communication through automatic email notifications at every stage of the return process. By integrating TooS, businesses can say goodbye to the hassles of manual processes, ultimately fostering greater customer loyalty and trust.
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Email notifications
Self-service returns
Exchange management
Automatic return labels
Refund management

複数の加盟店担当者に通知することができる。 Show more

「問合せフォーム・メール振り分け」は、Shopifyストアのオーナーが顧客からの問い合わせをより効果的に管理できるようにするアプリです。従来はShopifyで設定されたメールアドレスのみが通知を受け取ることができましたが、このアプリを使用することで、希望する複数のメールアドレスに問い合わせを転送できます。これにより、異なる担当者や部署に対して素早く情報を共有することが可能になります。さらに、加盟店はオンラインストアの好きな場所にカスタムコンタクトフォームを設置することができ、自由なデザインと配置が可能です。このアプリは顧客対応を効率化し、コミュニケーションのスムーズな流れを促進します。ストア運営者にとって、より柔軟でカスタマイズされたソリューションを提供し、業務プロセスの最適化に貢献します。
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Send multiple emails
Create contact forms
Display form anywhere

Customer Support Request and Bug Capture Platform Show more

Redpen Widget is a powerful customer support request and bug capture platform designed to enhance your existing issue tracking tools. By enabling users to report visual and actionable issues directly from their web browsers, Redpen significantly reduces bug turnaround time. The app simplifies the traditionally tedious process of logging bugs by allowing reports to be submitted with just a single click, thus saving development teams valuable time and resources. Redpen not only speeds up the reporting process but also ensures that each report includes comprehensive diagnostic information and visual evidence, making it easier for teams to address issues efficiently. By streamlining the issue reporting workflow, Redpen helps reduce both development and support costs, providing a seamless experience for both users and support teams.
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Visual reports
Actionable issues
Single click reporting
Browser integration
Issue diagnostics

30秒でフォーム作成! 問い合わせ等のフォーム作成・顧客管理・自動返信メールもかんたん。 Show more

Formrun - フォーム作成・顧客管理 is a versatile application that allows users to create forms effortlessly without requiring any engineering expertise. Users can choose from a wide range of templates to quickly set up forms tailored to their needs. The app features a board view that helps teams manage customer information efficiently, categorizing data based on status. Additionally, it enhances productivity by enabling multi-user email functions for streamlined customer acquisition and communication responses. Prior to using the app, users are advised to review the terms of use outlined in the "Resources" FAQ section, as utilizing the app implies agreement to these terms. The platform emphasizes flexible and scalable form creation, ensuring seamless monitoring of inquiries and visualization of responsibilities and response statuses.
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Custom templates
Quick form creation
Customer information management
Team collaboration boards
Automated email responses
Status-based management

Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.
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Multi-channel integration
Real-time responses
Ticket management
Centralized inbox
Contact timeline
  • $15-$99 / Month
  • Free Plan Available
  • 15 Days Free Trial

AI chatbot for Shopify: Customize style, guide customers, and answer questions. Show more

Intellichat - AI Chatbot is an intuitive tool designed to enhance customer service on your Shopify store by leveraging artificial intelligence. This AI-powered chatbot is capable of understanding your product catalog and content intricately, offering detailed responses to customer inquiries about your store's offerings. Merchants have the flexibility to customize the chatbot's appearance, ensuring it aligns perfectly with their brand's identity through adjustable colors, themes, alignment, and personalized welcome messages. Additionally, preset questions can be configured to guide users towards frequently asked questions, making customer interactions more efficient. The app also allows for easy management of content sources the AI has access to, ensuring the chatbot provides the most accurate and up-to-date information. With a simple 1-click installation process, integrating this smart chatbot into your Shopify store is seamless and hassle-free.
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Ai-powered chatbot
Customizable appearance
1-click installation
Product catalog indexing
Preset customer questions
Content source management
  • $19-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.
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Multilingual support
Easy shopify integration
Train virtual assistant
Integrate with website
Ai chatbot customization
24/7 instant answers

Optimize WhatsApp for businesses with automated engagement and seamless CRM integration.

Fraud prevention app requiring photo evidence for return approvals.

AI-driven sales chatbot: recommends, guides, supports, boosting conversions effortlessly. Show more

WiseRep is a cutting-edge sales chatbot designed to enhance the shopping experience by seamlessly guiding potential buyers from browsing to purchasing. Leveraging Behavioral AI, WiseRep intelligently engages with site visitors at critical moments, significantly boosting conversion rates. Its use of Generative AI adds an extra sales channel and smoothly addresses customer support inquiries, reducing the volume of support tickets. Easy to implement, this plug-and-play solution has you up and running in just 10-15 minutes. WiseRep's advanced AI capabilities not only recommend products and answer questions but also learn and adapt to conversations, providing personalized and dynamic interactions. With WiseRep, enhance customer engagement and effortlessly increase sales without the need for complex setup or training.
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Product recommendations
Sales support
Quick integration
Generative ai
Behavioral ai
Traffic conversion
  • $9 / Month
  • Free Plan Available
8.2
4 Reviews

Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.
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Mobile app
Knowledge base
Customer feedback
Canned responses
Instant connection
Agents dashboard
  • Free Plan Available
2 Reviews

Turn your Instagram DMs into sales on full autopilot Show more

Botsify is a dynamic app designed to boost your store's sales by seamlessly integrating your product catalog with an intuitive chatbot interface. This innovative app allows customers to effortlessly search your Shopify catalog using simple search terms via the chatbot, ensuring a smooth and interactive shopping experience. With Botsify, customers can track their orders directly through the chatbot, providing them real-time updates and details about their purchases. This not only enhances customer satisfaction but also significantly contributes to a potential doubling of your sales. The app simplifies product exploration by categorizing items, making it easier for customers to discover new products and deals. Ultimately, Botsify empowers your store with enhanced engagement tools that streamline operations and elevate customer service, transforming casual browsers into committed buyers.
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Sync products chatbot
Track orders chatbot
Search products chatbot
Display products chatbot
Increase store sales

Powered by the official WhatsApp Business API Show more

BC ‑ WhatsApp Abandoned Cart is a powerful app designed to help online retailers recover lost sales by addressing cart abandonment issues through WhatsApp. Installation is straightforward: simply scan a QR code to connect your WhatsApp number. Once connected, you can customize cart abandonment messages, incorporating incentives like discounts to encourage customers to complete their purchases. The app automatically tracks abandoned carts and sends targeted messages to potential customers using your WhatsApp, ensuring a personalized touch. Users can recover up to $1000 in orders with the free plan before upgrading to a paid plan, which offers unlimited cart recovery. Key features include automated cart abandonment messaging, personalized communication from your WhatsApp number, inclusion of cart links in messages, and detailed reports on recovered carts and revenue. BC ‑ WhatsApp Abandoned Cart streamlines the recovery process, making it easier to boost your sales effortlessly.
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Live chat widget
Cart abandonment recovery
Bulk marketing campaigns
24/7 chatbot support
Multi-agent inbox
  • $9.99-$29.99 / Month
9.1
19 Reviews

Kargo Takip Kodu & Kapıda Ödeme & Kargo Etiketi & Entegrasyon

Kapıda ödeme
Kargo takip kodu
Otomatik arşiv
Email ve sms
Toplu etiket
Otomatik kargo seçimi
  • $1.99-$3.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Seamlessly connect on multiple platforms with customizable chat bubbles." Show more

Chatify: Chat Bubble for Store is a versatile chat widget designed specifically for Shopify stores, enhancing customer interaction through multiple communication channels. With Chatify, shoppers can easily connect via WhatsApp, Messenger, Telegram, Instagram, Email, or any custom platform, providing a seamless communication experience. This tool is fully customizable, allowing you to adjust icons, colors, and layouts to align perfectly with your brand's aesthetic. Transform customer conversations into sales with ease, making engagement a breeze. The sleek chat bubble is designed to maintain a professional look while displaying “New” badges to grab attention across all devices. Chatify supports unlimited usage and ensures fast loading times, so you'll never miss an opportunity to engage with your audience. Elevate your store's customer service and drive conversions with this all-in-one chat solution.
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Unlimited usage
Multi-platform connectivity
Customizable chat bubbles
Unified chat widget
Custom channel integration
Icon and color customization
  • $10-$39 / Month
  • 7 Days Free Trial
1 Reviews

Simply Meet Customers Online. Streamline sales and service. Show more

Consolto Video Chat is an all-in-one solution designed to enhance customer interactions and boost sales through personalized remote meetings. It integrates video conferencing, appointment scheduling, live chat, and CRM functionalities into a seamless package that operates directly from your website, embodying your brand's identity. Think of it as a combination of Zoom, Calendly, and Intercom, tailored specifically for your online store, making it incredibly convenient for your customers. Video and audio calls can be initiated with the simplicity of a single button click, and no downloads are required, ensuring a smooth user experience. Engage with your customers through real-time live chat, making them feel valued and connected. When unavailable for instant calls, easily manage appointment requests to maintain continuity in customer engagement. Consolto brings the tools you need to your platform, simplifying customer communication and fostering relationships that drive growth.
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Customizable widgets
Video chat interface
Website integration
Text chat
Screen sharing
Appointment scheduling

"Spacious AI chat enhancing shopping with intuitive product displays." Show more

Sauja AI Chat & Product Search is designed to transform the online shopping experience by addressing a common problem with AI chat tools: limited display space that hinders product browsing. With Sauja, shoppers enjoy a spacious product display window that makes discovering and selecting items effortless and intuitive. The app features AI interactions that engage with customers and guide them smoothly to their desired products through intelligent nudges. Users can easily add products to their cart directly from the large display, streamlining the purchasing process. Merchants benefit from a user-friendly backend, allowing them to customize the app's design and responsiveness to suit their needs. As part of its launch promotion, Sauja AI Chat is currently free for all merchants, offering a risk-free opportunity to enhance their customers' shopping experience with a modern touch.
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Spacious product display
Ai-guided discovery
Seamless cart addition
Customizable backend
  • $19-$99 / Month
  • 14 Days Free Trial
8.2
4 Reviews

Accurate attribution for Facebook, Insta, TikTok & Influencers Show more

LoudHippo Post Purchase Survey is a powerful tool designed to enhance marketing attribution by offering deeper insights into where each order originates. Traditional pixel tracking only provides a partial view, often missing out on key attribution data. This app bridges that gap by leveraging post-purchase surveys directly from customers, offering more reliable data. Users can confidently allocate marketing resources to channels like TikTok, Facebook, Instagram, and influencer marketing, which are typically hard to track. The app features customizable surveys that can be easily deployed with a single click on the order status page, ensuring high response rates. Furthermore, it allows users to analyze survey responses in conjunction with order values, helping to identify the most lucrative marketing channels. Integration with platforms such as Shopify, Klaviyo, and Google Analytics makes it easy to use collected data in various marketing strategies and workflows.
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Data integration
Post-purchase survey
Attribution analytics
Custom survey questions
High response rates
Order value analysis
  • $9-$499 / Month
  • 14 Days Free Trial
(2.5/5)
5 Reviews

Chatbots are old stuff, welcome to the new era of AI Agents Show more

Chatbot & Live Chat | Algomo offers an innovative solution for merchants looking to enhance their customer service experience. Utilizing advanced ChatGPT technology, Algomo effectively handles repetitive customer queries, allowing businesses to focus on converting visitors into buyers through a live chat feature. Its AI agents autonomously make decisions, recommend products, and update customers on their order status, streamlining operations. With multilingual capabilities and automatic translation, Algomo enables businesses to scale globally without language barriers. The app allows customization by letting users upload support documents or specify FAQs to make the chatbot smarter. Urgent queries are auto-detected and seamlessly handed over to live chat, ensuring no customer concern goes unattended. Easily integrate Algomo into your Shopify store in under a minute, with features like instant product search and order tracking, enriching the overall shopping experience.
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Product recommendations
Order tracking
Order status updates
Easy shopify integration
Automatic translation
Multilingual capabilities

Facebook Live Chat. Add Facebook Messenger Chat Button. Show more

Facebook Chat by Elfsight is a powerful tool designed to enhance your Shopify business by providing seamless customer engagement. In an era where quick responses and personalized assistance are essential, this app ensures you can meet these demands effectively. It enables you to engage with customers in real-time, instantly addressing their queries and enhancing their overall shopping experience. With 24/7 connectivity, you are available whenever your clients need assistance, right on their favorite messenger platform. The app's adaptable styling allows it to seamlessly align with your business's unique objectives and branding. Ultimately, Facebook Chat by Elfsight simplifies communication, turning visitor interactions into valuable customer conversions and boosting your revenue.
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Boost revenue
Engage visitors
Live chats
Effortless visitor contact
Real-time answers
24/7 connection

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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