Shopify support apps 2026

Jekka-GPT4 for Free FAQ & Chat

$9.9-$299 / Month

7.9

8 Reviews

Human-like AI chatbot helps sellers to SAVE TIME&BOOST SALES. Show more

Jekka‑Intelligent AI Chatbot is a cutting-edge application designed to revolutionize user interaction through seamless, dynamic conversations. Powered by advanced artificial intelligence, Jekka offers intuitive and responsive communication, making it ideal for both personal and professional use. Whether you're seeking advice, customer service, or simply a friendly chat, Jekka adapts to your needs with remarkable understanding and context awareness. The app continually learns from user interactions to enhance its conversational abilities, providing an ever-evolving dialogue experience. Its user-friendly interface ensures that anyone can harness the power of AI without any steep learning curve. Secure and efficient, Jekka prioritizes privacy, protecting all conversations with robust encryption. Embrace the future of conversational AI with Jekka for an effortless and engaging virtual interaction experience.

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Sales boost

24/7 availability

Human-like responses

Time-saving

Automated interactions

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Hiifans: Top‑of‑Inbox Emails

$0.55-$200 / Month

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海帆CRM，提供更智能用户管理，和更便捷的明信片、邮件服务 Show more

Hiifans is a customer relationship management (CRM) app designed specifically for businesses seeking to enhance and deepen customer connections, thereby driving consistent business growth. This app allows you to assign personalized tags to each customer, enabling targeted marketing through customized postcards and emails. By using Hiifans, businesses can implement precise marketing strategies that significantly boost marketing efficiency. The app further enhances user management with automatic tagging based on customer attributes and order information, leading to more refined customer segmentation. Hiifans also offers a convenient mass-email and postcard dispatch service, ensuring effective outreach. Additionally, it provides a variety of H5 templates for creating engaging after-sales cards, encouraging customers to leave their details for future contact. Overall, Hiifans serves as a comprehensive tool to tap into customer value and build lasting relationships.

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Email campaigns

Targeted marketing

User tagging

Postcard mailing

H5 templates

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Lets Connect by PATHADVICE

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Connect with your Visitors via Audio, Video & Text Chat Show more

Let’s Connect by PATHADVICE is a powerful digital customer communication solution designed to enhance your business interactions. This app transforms your online shop into a personalized consulting, support, and sales channel with just a few clicks. By integrating options for live chat, phone, and video contact, it allows you to connect with your customers personally, thereby boosting your sales. Impress your clients by offering a unique consultation experience and quick problem-solving solutions. Let’s Connect ensures your customers enjoy seamless and direct communication, elevating their overall service experience. It’s the perfect tool for businesses aiming to provide personalized customer support and strengthen customer relationships.

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Text chat

Video chat

Audio chat

Live support

Personal consultation

Quick solutions

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Returns & Exchanges by aico

$4.99 / Month

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Effortlessly manage returns and exchanges with a customizable customer portal. Show more

Returns & Exchanges by aico is an intuitive app designed to streamline the management of return and exchange requests for businesses. With this app, you can effortlessly customize your return portal with your brand's logos, colors, and email settings, ensuring a seamless and personalized experience for your customers. Easily set and manage return and exchange policies, reasons, and return addresses to fit your specific business needs. Customers can conveniently submit requests by entering their order ID and email, allowing them to select items and provide reasons for their returns or exchanges. The app's Returns Overview dashboard serves as a centralized hub where you can track and manage all incoming requests efficiently. This robust tool not only enhances your return process but also empowers customers with easy self-service options, promoting satisfaction and loyalty. Whether you’re a small business or a large retailer, Returns & Exchanges by aico is designed to simplify and enhance your post-purchase customer experience.

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Customizable customer portal

Easy self-service requests

Centralized request management

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GD: Login as Customer

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Securely log in as any customer for support and testing. Show more

GD: Login as Customer is a powerful tool for Shopify Plus merchants, designed to streamline the customer support process by allowing secure login as any of their customers. This app is perfect for troubleshooting issues, testing the shopping experience, and offering real-time support, ensuring that merchants can address customer needs effectively. With its seamless integration into Shopify's admin and customer list, the app provides a comprehensive history log that enhances transparency and control over customer interactions. The app utilizes Shopify Multipass for a secure and reliable login process, delivering a quick and easy setup experience. By using this application, merchants can better understand their customer's journey, quickly resolve issues, and improve overall customer satisfaction. Note that it requires Shopify Multipass functionality, available on Shopify Plus, to operate.

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Seamless integration

Real-time support

Troubleshoot issues

Secure customer login

Test shopping experience

Login history log

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Elfsight Click To Call Button

$5.99 / Month

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Enable hassle-free customer calling for merchants Show more

The Elfsight Click To Call Button app for Shopify revolutionizes the way businesses connect with their customers by offering a seamless one-click dialing feature directly from your website. This app makes it incredibly convenient for visitors to get in touch, as it prominently displays your phone number and enables immediate calls with a single click. Such ease of communication can lead to an increase in inquiries and potential client interactions, thereby expanding your customer base. The app also offers customization options, allowing you to control the widget's appearance and toggle different elements of the call window to suit your brand’s needs. By streamlining the process of reaching out, the Elfsight Click To Call Button ensures that businesses remain highly accessible to their audience, enhancing customer experience and satisfaction.

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One-click dialing

Phone number display

Customizable widget

Switchable call window elements

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HeloRobo : WhatsApp & LiveChat

$29-$99 / Month

8.2

2 Reviews

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Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.

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Personalized campaigns

E-commerce integration

Quick responses

Automated messages

Omnichannel support

Unified inbox

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Ping: Order Updates with Alexa

$1.99-$15.99 / Month

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Customer order & delivery updates to an Alexa enabled device Show more

Ping: Order Updates with Alexa is an innovative app designed to enhance customer satisfaction by integrating order tracking capabilities with Alexa devices. With the growing presence of Alexa in households, Ping empowers your customers to effortlessly inquire about their order status by simply asking, "Where's my delivery?" This feature provides real-time updates from dispatch to delivery, ensuring transparency and reducing customer anxiety. Additionally, Alexa devices can receive notifications for critical stages in the delivery process, keeping customers informed at all times. By incorporating Ping into your store, you offer a modern, efficient, and customer-centric experience. Install Ping: Order Updates with Alexa today and transform your order tracking capabilities into an effortless, voice-activated process.

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Order status updates

Delivery notifications

Voice command tracking

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Facebook Chat Box - Chatbot

7.2

505 Reviews

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Live chat with customers through Facebook Messenger. Show more

Facebook Chat Box ‑ Chatbot is a dynamic app designed to enhance communication between store owners and their customers through the Facebook Messenger platform. By facilitating uninterrupted dialogue, both parties enjoy a seamless exchange, enhancing customer satisfaction and engagement. The app also offers valuable marketing tools, including the ability to store conversations for future marketing campaigns and build automated marketing strategies. Key features include live chat, allowing real-time interaction with customers, and a subscription popup that encourages sign-ups with enticing discount codes. Additionally, it boosts sales efficiency by sending abandoned cart reminders, prompting customers to complete their purchases. Order confirmation messages ensure customers are informed at every step, providing detailed notifications about their order status.

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Live chat

Order confirmation

Abandoned cart messages

Subscribe popup

Marketing campaign

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☆AiLead:AI Sales Assistant

9.1

8 Reviews

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AI sales and support enhancing customer engagement and streamlining shopping experience. Show more

AiLead: AI Sales & ChatBot is a sophisticated AI-driven solution tailored for online merchants, aimed at boosting sales performance and enhancing customer support. This app facilitates seamless real-time conversations with website visitors, providing immediate answers to queries related to store operations and guiding customers throughout their shopping journey. Designed to work with both international and local e-commerce platforms, AiLead effectively boosts customer engagement and simplifies the purchasing process. Key features include a 24/7 AI chatbot that responds to inquiries about products, shipping, and payments, and an AI sales assistant that suggests products and encourages purchase completion. The app supports multiple languages, allowing it to communicate with customers in their preferred language. Enhancements such as Automated Marketing and Growth Insights are on the horizon, with plans to offer personalized marketing offers and track user interactions to refine conversion strategies.

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Multi-language support

Automated marketing

Ai sales assistant

Growth insights

24/7 ai chatbot

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Chatbot ‑ Smart AI Assistant

$19-$119 / Month

8.2

3 Reviews

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Provide 24/7 instant customer service Show more

ShopDeputy ‑ Smart GPT Chatbot is a sophisticated tool designed to enhance customer service on your online store. Powered by advanced GPT technology, this chatbot provides instant responses to customer queries by automatically learning from your store's content, including products, categories, and pages. It effectively handles basic inquiries related to products, deliveries, and returns, allowing your team to focus on more complex issues and improving overall productivity. Offering 24/7 customer service at a low cost, the chatbot supports multiple languages for a seamless customer interaction. You can further customize its knowledge by adding additional documents to its database. To ensure continuous improvement, the chatbot incorporates a feedback system where customers can rate its answers and you can review the chat history.

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Multilingual support

24/7 availability

Instant responses

Auto-learning capability

Customizable database

Customer ratings

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Vee24 ‑ Live Chat & Browse

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Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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Easy setup

Secure sharing

Chatbots

Video chat

Co-browsing

Online appointments

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SC Easy Orders Status Manager

$1 / Month

(2.2/5)

2 Reviews

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Create custom statuses & track them easily for your orders. Show more

The SC Easy Orders Status Manager is a versatile app designed to enhance the order management process for merchants who find default order statuses like "fulfilled" or "unfulfilled" insufficient for their unique business workflows. The app empowers merchants to create and manage custom order statuses, offering greater flexibility and control over their order processing. Additionally, merchants can notify customers through customized emails whenever there is a change in order status, ensuring clear and effective communication. The app also allows for designing and personalizing email templates to align with specific business needs. Users can easily add an Order Lookup/Tracking Page, enabling customers to track their orders using just the order number. Furthermore, a detailed status change and history log are maintained as order notes for transparency and record-keeping. The app supports the use of personalized SMTP settings, providing merchants the freedom to utilize their own email servers for sending notifications.

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Email notifications

Create custom statuses

Customize email templates

Order tracking page

Status history log

Use own smtp

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AIYYO: Voice Chatbot & Sales

$98-$298 / Month

9.1

1 Reviews

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Transform visitors into customers with multilingual, real-time voice AI solutions.

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Whatsy: WhatsApp Chat & Share

9.1

40 Reviews

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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

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Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

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XB FAQs

9.1

1 Reviews

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Streamline support with multilingual FAQs and SEO optimization Show more

XB FAQs is a versatile application designed to enhance customer engagement and online visibility through strategically optimized FAQs. By supporting SEO optimization, the app ensures that your multilingual FAQs are easily discoverable via search engines, thereby driving increased traffic to your store and boosting your online presence. With XB FAQs, you can effortlessly create and organize unlimited questions and answers, making it simple for users to find the information they need. The app features an SEO-friendly FAQ page with instant search capabilities, offering quick and efficient access to content. Furthermore, XB FAQs allows seamless integration of FAQs on product pages or anywhere you choose, all without requiring any coding skills. The app also supports interface customization via the XO Builder, ensuring that your FAQs align with your brand’s aesthetic and functional preferences.

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Seo optimization

Instant search

Multilingual faqs

Unlimited q&a

Product page display

Interface customization

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RetJet ‑ Returns & Exchanges

$39-$49 / Month

8.2

1 Reviews

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Streamline e-commerce returns with RetJet for seamless, efficient customer experiences. Show more

RetJet ‑ Returns & Exchanges is a powerful app designed to streamline the return process for e-commerce merchants, particularly those using Shopify. This app offers a user-friendly return portal that allows customers to initiate returns effortlessly, enhancing customer satisfaction and facilitating retention. Merchants benefit from automated return workflows that save time and cut costs, while customizable return policies allow stores to tailor the process to their specific needs. RetJet provides valuable analytics and insights to help reduce returns and enhance decision-making. With no coding required, RetJet offers a seamless and efficient returns management solution, empowering stores to build trust, loyalty, and encourage repeat purchases. Additionally, the app includes features like package identification by shipment number for streamlined operations.

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Customizable return policies

Analytics & insights

Intuitive return portal

Automated return workflows

Package identification

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FAQbucket: Product FAQ Page

$4.55-$9.55 / Month

8.2

4 Reviews

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Discover our fully customizable FAQ solution and helpdesk Show more

FAQbucket is a revolutionary app designed to enhance your store's FAQ section, making it an essential tool for businesses aiming to improve customer service and streamline information. With a focus on user-friendliness, the app allows you to create eye-catching FAQ sections that effortlessly integrate with your store's theme, elevating your brand's image through extensive customization options. You can easily adjust fonts, colors, and styles to suit your unique brand identity. The app ensures fast loading times, providing customers with instant access to information, and thereby reducing the volume of customer support requests. FAQbucket also offers flexibility with over 20 pre-built templates that can be fully customized, allowing you to tailor questions and answers to meet your specific needs. Transform your store's FAQ section into an engaging and efficient resource with FAQbucket, and enjoy improved customer satisfaction.

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Pre-built templates

Fully customizable

Faq anywhere

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Enorm FAQ Page & Product FAQs

$4.99-$9.99 / Month

(3.8/5)

21 Reviews

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Create FAQ page for your store to reduce hassle for customers Show more

Enorm FAQ Page & Product FAQs is a versatile app designed to streamline the creation and management of frequently asked questions on your online store. With the FAQ & Accordions PRO feature, users can effortlessly create both single and multiple FAQ sections within minutes, customizing the design to suit their store's aesthetic by adjusting colors, font sizes, and adding images for a polished look. The app allows for easy installation of FAQs on any page, including product pages, by simply embedding a code at the desired location. This customization extends to choosing different colors for questions and answers, enhancing readability and user experience. An informative FAQ section on the product page can significantly aid customers by answering common queries related to the product, store policies, and shipping, potentially reducing customer support requests. Additionally, the app is fully responsive, ensuring that your FAQs are clearly displayed and accessible on all devices, providing a consistent user experience across platforms.

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Responsive layout

Create faqs instantly

Customizable design options

Embed on any page

Install on product pages

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iF Returns & Exchanges

7.9

25 Reviews

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Transform returns into exchanges and new sales Show more

iF Returns & Exchanges is a dynamic app designed to transform the often costly return process into a revenue-generating opportunity. By showcasing your full product catalog, the app encourages customers to exchange items or purchase new products, thereby reducing refund rates. The app's automation capabilities streamline the refund process based on customized triggers, enhancing efficiency and customer satisfaction with complete traceability and transparent information management. Users can personalize the return portal to display tailored options for different clients or countries. Moreover, the app integrates seamlessly with various carriers, offering the flexibility to use personal logistics networks or benefit from competitive rates at over 200,000 global drop-off points. iF Returns & Exchanges also supports operational cost optimization by allowing the configuration of pricing, return, and refund workflows, ultimately delivering a cohesive and branded customer experience.

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Customizable branding

Transforms returns into sales

Presents full product catalog

Automates refunds

Streamlines customer service

Triggers-based automation

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Shopify support apps

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Showing 880 to 900 of 1327 Apps

Jekka-GPT4 for Free FAQ & Chat

Hiifans: Top‑of‑Inbox Emails

Lets Connect by PATHADVICE

Returns & Exchanges by aico

GD: Login as Customer

Elfsight Click To Call Button

HeloRobo : WhatsApp & LiveChat

Ping: Order Updates with Alexa

Facebook Chat Box - Chatbot

☆AiLead:AI Sales Assistant

Chatbot ‑ Smart AI Assistant

Vee24 ‑ Live Chat & Browse

SC Easy Orders Status Manager

AIYYO: Voice Chatbot & Sales

Whatsy: WhatsApp Chat & Share

XB FAQs

RetJet ‑ Returns & Exchanges

FAQbucket: Product FAQ Page

Enorm FAQ Page & Product FAQs

iF Returns & Exchanges

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?