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The App allows you to create shipping labels and track orders. Show more

The SMSA Shipping App is a comprehensive tool designed to streamline shipping and fulfillment processes for businesses using Shopify e-commerce platforms. It allows users to effortlessly create SMSA shipping labels and manage their logistics by tracking orders from pick-up to delivery. Whether you are an existing SMSA customer on a postpaid plan or new to SMSA's services on a prepaid plan, the app caters to your needs. The integration with Shopify is made simple, enabling shops to connect without hassle. Users can enjoy automated shipping operations, making it easier and faster to print labels for both domestic and international orders. This app is essential for businesses looking to enhance their shipping efficiency and customer satisfaction. With real-time tracking capabilities, businesses can ensure transparency and reliability in order fulfillment.
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Automate shipping
Track orders
Create shipping labels

返品を自動化 Show more

「新規集客に特化した返品マーケティングー返品くん」は、販売拡大によるサポート業務の負担を軽減するために開発されたツールです。このアプリは返品対応の効率化を図り、導入からトラブル解決まで包括的にサポートします。顧客との円滑なコミュニケーションを促進し、運用管理のコストを削減することで、企業の負担を軽くします。お客様にとっても、返品の相談が手軽にできる環境を提供し、ユーザー体験を向上させ、顧客満足度の向上に寄与します。さらに、返品リクエストを一元管理し、アンケート機能を用いて返品理由のデータ化を行うことで、サービス改善に役立ちます。利用規定に沿った対応フローの簡単な作成が可能なため、効率的な対応が求められる場面でも活躍します。
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Automate returns
Support management
Centralized requests
Survey functionality
Service improvement
  • Free Plan Available
8.2
1 Reviews

Embed your Thingtesting reviews and increase consumer trust Show more

Thingtesting is an innovative app designed to address the growing concerns around online shopping reviews, often plagued by fake endorsements and biased feedback. As a trusted, independent third-party platform, it prioritizes honesty and transparency by offering authentic reviews from real users. This enables consumers to make more informed purchasing decisions by providing a comprehensive view of product experiences. Brands can also benefit by connecting their store with their Thingtesting page, displaying average ratings, and embedding reviews directly on their sites. By offering a platform free from review censorship, Thingtesting stands out as a crucial tool for both consumers and brands seeking to build trust and authenticity in the e-commerce landscape.
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Embed reviews
Connect store
Display rating

Fournit un service de réparation des vêtements et déco Show more

Tilli - Repair & Alteration is an innovative app designed to streamline the appointment booking process for your clients with top-tier French tailoring artisans. It ensures that garments and household linens endure longer through professional care and alterations. Clients have the flexibility to meet with artisans at home, in-store, or by sending their items via courier. For brands, Tilli offers significant advantages, including reducing return rates, enhancing customer relationships, and boosting conversion rates. It also aids in preparing businesses to meet the AGEC law requirements concerning product reparability. Seamlessly integrating into e-commerce platforms with just a few clicks, Tilli provides a comprehensive network of artisans across France, making it an invaluable aftercare service. This app offers an efficient solution to minimize customer returns and emphasizes the post-purchase durability of products.
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Improve conversion
Easy integration
Reduce returns
Compliance support
Appointment booking
Home or store service

Easily add unlimited, customizable FAQs anywhere in your Shopify store.

  • $9.9-$39.9 / Month
  • Free Plan Available
  • 7 Days Free Trial

Create and manage custom forms effortlessly for your Shopify store.

Build an AI chatbot that answers customers' questions. Show more

June is a cutting-edge AI-powered assistant designed to respond to customer inquiries about your products, offering support anytime and anywhere. By leveraging advanced AI capabilities, June replaces traditional human store assistants, effectively overcoming limitations and inaccuracies common in human interactions. The app's interactive user interface enhances customer engagement, seamlessly converting inquiries into actual sales. Customers benefit from detailed product images and information while conversing with June, ensuring an informative and satisfying shopping experience. Additionally, June seamlessly integrates with Shopify, synchronizing with your store's products to provide up-to-date and comprehensive responses. Whether addressing simple questions or handling complex inquiries, June is the perfect tool to enhance customer interaction and drive sales efficiently.
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Ai-powered chatbot
24/7 availability
Interactive ui
Complex questions handling
Product images display
Shopify products sync

AI-powered Shopify assistant for inventory, orders, and customer inquiries.

  • $9-$19 / Month
  • Free Plan Available
  • New

Enhance your Shopify sales with AI-powered chat and smart automation.

Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.
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Multilingual support
Customization options
Omni-channel support
Data analytics
Ai-driven automation
  • $10 / Month
  • 15 Days Free Trial
9.1
14 Reviews

Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.
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Multiple payment methods
Barcode scanning
Sell in-store
Product exchanges
Edit line items
Collect additional payments
  • $9.99-$39.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Revolutionize support with AI-driven chat for personalized customer experience." Show more

Assistly: AI Chat is an innovative solution for business owners seeking to elevate their customer support experience. This intelligent chat tool ensures that your customers receive personalized guidance as they explore your catalog, helping them find the right products efficiently. Equipped with advanced algorithms, Assistly adeptly understands customer inquiries and provides accurate recommendations, enhancing satisfaction and boosting sales. Seamlessly integrate live chat into your Shopify store for instant, real-time customer interactions. The app also automates routine tasks like welcomes, lead capture, and frequently asked questions, streamlining your support process. Invest in Assistly to transform your customer service operations and empower your business with cutting-edge technology.
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Automated responses
Product recommendations
Personalized assistance
Lead capture
Ai-driven chat
Real-time support

Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.
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Custom widget
Custom agent voice
Instant callback
Immediate connection
  • Free Plan Available
9.1
1 Reviews

Streamline support with multilingual FAQs and SEO optimization Show more

XB FAQs is a versatile application designed to enhance customer engagement and online visibility through strategically optimized FAQs. By supporting SEO optimization, the app ensures that your multilingual FAQs are easily discoverable via search engines, thereby driving increased traffic to your store and boosting your online presence. With XB FAQs, you can effortlessly create and organize unlimited questions and answers, making it simple for users to find the information they need. The app features an SEO-friendly FAQ page with instant search capabilities, offering quick and efficient access to content. Furthermore, XB FAQs allows seamless integration of FAQs on product pages or anywhere you choose, all without requiring any coding skills. The app also supports interface customization via the XO Builder, ensuring that your FAQs align with your brand’s aesthetic and functional preferences.
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Seo optimization
Instant search
Multilingual faqs
Unlimited q&a
Product page display
Interface customization
  • Free Plan Available
  • 7 Days Free Trial

Create mobile-friendly polls easily for real-time audience insights and decisions.

Turn returns and exchanges into a lever for loyalty and sales Show more

Reveni Returns & Exchanges is a robust app designed to elevate the post-purchase experience, enhancing customer loyalty and driving recurring sales. With its customizable Return portal and Merchant dashboard, the app provides transparency, simplicity, and speed in managing returns and exchanges. It automates the RMA process, from defining policies and return reasons to setting up shipping methods, reducing both expenses and customer complaints. The user-friendly return portal allows customers to self-manage refunds and exchanges, while the customizable return methods adapt to location, transaction type, and order amount. Automatic instructions ensure successful product returns, and merchants gain increased control over their processes through a comprehensive dashboard. By enabling auto-acceptance or rejection of returns and triggering immediate refunds, Reveni optimizes operations and maximizes customer satisfaction.
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Tailored return portal
Merchant dashboard
Automate rma process
Customizable return methods
Automated instructions
Control over returns
  • $10.99 / Month
  • 15 Days Free Trial
7.9
2 Reviews

Let customers Edit, Cancel, Return, Reorder & Track shipment Show more

XOrder is a versatile Shopify app designed to enhance the shopping experience for both customers and sellers. It offers a seamless order cancellation feature, allowing customers to request or automatically cancel orders from their account page, which the seller can manage efficiently through their dashboard. Additionally, XOrder simplifies the reorder process, enabling customers to repurchase their favorite items or repeat entire orders with just a single click. This functionality not only boosts customer satisfaction but also encourages repeat purchases. Furthermore, the app empowers customers by allowing them to edit order items, providing greater flexibility in managing their purchases. With XOrder, Shopify sellers can offer a convenient and user-friendly shopping experience, fostering loyalty and enhancing overall sales performance.
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Order cancellation
Reorder items
Edit orders
Track shipment

24/7 Support with AI Chatbot Trained on Your Data Show more

ChattyBird AI Chatbot is an innovative application designed to enhance customer support for Shopify store owners by leveraging the power of GPT-driven AI. This advanced chatbot integrates with your store's pages and product data, transforming static information into a dynamic and responsive chat experience. By learning from your unique store data, ChattyBird AI offers personalized and accurate responses to customers, ensuring a seamless and satisfying interaction. Store owners can provide instant, round-the-clock support without the need for constant human intervention, leading to improved customer satisfaction and engagement. The chatbot's ability to auto-generate from existing product pages and maintain a history of customer interactions ensures a continually improving support process. With ChattyBird AI, Shopify stores can effortlessly upgrade their customer service experience while freeing up time and resources.
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Interactive chat generation
Product data training
Track customer interactions
24/7 automated support
  • $19.9-$99.9 / Month
  • Free Plan Available
  • New

"Seamless communication: Custom 'Call' and 'Email' icons enhance customer support."

  • $29.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

AI live chat for efficient customer support and satisfaction. Show more

ShopTalk: AI Live Chat Agent is an innovative solution tailored for merchants seeking efficient customer support. This AI-driven app streamlines handling customer queries, from order tracking to product recommendations and usage guidance. By automating responses, ShopTalk drastically reduces the support workload and delivers instant, accurate assistance, enhancing store responsiveness and professionalism. Ideal for businesses facing increasing customer demands, it ensures satisfaction around the clock with 24/7 automated support. The app's smart recommendation capabilities further personalize the shopping experience, guiding customers with relevant product suggestions. With ShopTalk, merchants can simplify support management and focus on growing their business without compromising on service quality.
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Product recommendations
Order tracking
24/7 support
Ai live chat
Usage guidance

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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