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Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.
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Real-time order tracking
Chat widget integration
Return requests handling
Dispute management
  • $39-$99 / Month
  • Free Plan Available
8.2
1 Reviews

Social Intents Live Chat for MS Teams, Slack, and ChatGPT Show more

Social Intents Live Chat revolutionizes customer interaction by integrating seamlessly with the collaboration tools you already use, such as Microsoft Teams and Slack. This innovative app allows you to communicate with website visitors without the hassle of switching between multiple messaging platforms. With the power of OpenAI's ChatGPT, you can create a sophisticated chatbot to address visitor inquiries, enriching your user experience. Moreover, the application allows you to train your chatbot with your website data, making it more efficient and responsive. Social Intents Live Chat supports unlimited live chat agents across multiple platforms, including Zoom and Webex, ensuring no customer query goes unanswered. The app also features auto-translation capabilities, enabling real-time communication in the visitor's language for broader reach. Customize your chat interface with tailored logos, colors, text, and language to align with your business identity effortlessly.
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Customizable interface
Live chat integration
Unlimited agents
Chatbot training
Auto-translate chats

Understand the importance of product liability. Show more

Veritas Chat is a must-have tool for e-commerce merchants who need to confidently navigate the intricate landscape of legal compliance. With a user-friendly chatbot interface, Veritas delivers precise, actionable insights on relevant regulations and legal requirements, helping businesses of all sizes, from small startups to large online retailers, remain compliant. By using Veritas, companies can significantly mitigate the risks associated with legal issues and fines, allowing them to refocus their efforts on growth and development. The app offers real-time regulation updates, ensuring users are informed of the latest legal changes as they occur. Its interactive Q&A support provides instant answers to compliance-related questions, streamlining the legal management process. Additionally, Veritas supports multiple languages, making it accessible and easy to use for a diverse range of users worldwide.
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Real-time updates
Multiple languages
Interactive support
  • $2.99 / Month
  • 7 Days Free Trial
3 Reviews

Advance FAQ Customized User Experience- 1 Click Configuration Show more

Advance FAQ is a user-friendly app designed to streamline customer service by allowing businesses to create a tailored list of frequently asked questions. It empowers customers to quickly find the information they need without waiting for a support response, enhancing their experience and satisfaction. By organizing FAQs efficiently, the app not only saves time and energy for both customers and admin but also presents a professional image for your business. The admin can easily manage and customize all topics and questions from the app's backend, ensuring the FAQ section is always up-to-date and relevant. This helps keep customers engaged on your site, reducing the likelihood of them seeking help elsewhere and increasing the chances of conversion. An intuitive individual FAQ page further simplifies the process for buyers, making it an essential tool for improving customer interaction and support.
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Easy customization
Tailored topics
Organized faq section
Individual faq pages
Backend management
  • $19-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial

"AI-powered chatbot for seamless, personalized customer support and sales." Show more

Sky Agent is a sophisticated app designed to revolutionize the customer support experience for merchants by integrating AI-driven solutions. It is especially beneficial for those aiming to boost sales and minimize support costs. The app's intelligent chatbot provides personalized product recommendations and efficiently handles customer inquiries. It seamlessly integrates with a store’s product catalog and knowledge base to deliver instant, context-aware responses, enhancing customer engagement and driving conversions. Sky Agent also ensures that transitioning from AI to human support is seamless when more complex issues arise. Furthermore, it offers customization options in terms of look and feel, allowing merchants to tailor the app's interface to match their brand. With its advanced AI capabilities, Sky Agent stands as a powerful tool to maintain high-performance interaction without compromising website speed.
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Ai-powered chatbot
Personalized recommendations
Engagement enhancement
Seamless human transition
Instant question answering
  • $7.99 / Month
  • 7 Days Free Trial

Integrate Text, Video & Product FAQ to your store Show more

Nayra Product FAQ is a versatile app designed to streamline the creation of Frequently Asked Questions (FAQ) pages for your business. Whether you need to address single or multiple customer inquiries, this app enables you to build efficient FAQ sections in just minutes. With three distinct types of FAQs—Text, Video, and Product—it caters to diverse information needs, making it easier for customers to find answers. The app helps enhance customer experience by providing informative FAQ pages that cover store policies, product details, and shipping and handling queries. Its user-friendly interface ensures that even those without technical expertise can create engaging and comprehensive FAQs. By organizing essential information neatly, Nayra Product FAQ increases customer satisfaction and reduces service queries, contributing to a smoother shopping experience.
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Text faq creation
Video faq integration
Product-specific faq

Full CS operations managed by AI and a team of CS experts. Show more

Notch – Customer Support Suite is a transformative solution designed to elevate eCommerce customer support by seamlessly integrating AI precision with expert management. This comprehensive service takes over your entire customer support operations, eliminating the complexity and hassle of managing multiple providers, allowing you to focus entirely on business growth. Enjoy the benefits of enhanced customer satisfaction, improved operational efficiency, and peace of mind as Notch simplifies your workload. The app offers seamless integration with eCommerce platforms to deliver 24/7 automated chat support, utilizing your store's unique knowledge and insights. Additionally, Notch provides data-driven business insights to foster continuous revenue growth, ensuring that your support operations not only meet but exceed customer expectations. With Notch, managing customer service becomes an effortless process, leading to stronger relationships with your customers and driving your business success.
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Data-driven insights
Ai-powered operations
Expert team support
Seamless ecommerce integration
24/7 automated chat
  • $8.99 / Month
  • 30 Days Free Trial
(2.1/5)
6 Reviews

Allows Your Customers To Track Your Dropshipping Orders Show more

DropTracking - Order Tracking is a seamless solution that enhances customer satisfaction by providing real-time estimated delivery dates for every order. This app efficiently reduces the flood of customer inquiries by keeping buyers informed about when they can expect their shipments. Once you set an estimated delivery time, DropTracking takes over, automatically calculating it for all future orders without requiring further input. By minimizing uncertainty, the app significantly cuts down on support requests and helps prevent costly chargebacks. Its customizable order search page allows you to tailor the tracking experience to better fit your business needs. DropTracking not only simplifies order management but also cultivates trust and transparency with your customers.
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Reduce support requests
Automated delivery estimate
Customize search page
  • $9 / Month
  • Free Plan Available
9.1
3 Reviews

Allow customers to contact you using Line Chat Show more

Smartarget Line - Contact Us is designed to enhance communication by integrating Line chat directly into your website, making it seamless for customers to reach out. By adding a Line icon on every page, the app ensures that prospective customers can contact you in a way that is both familiar and trustworthy. Once a message is sent, you'll have the flexibility to respond within hours, with replies sent directly to customers' mobile devices, reducing the risk of losing leads. The app is designed to work seamlessly across both computers and mobile devices, ensuring accessibility at all times. Additionally, you can customize the appearance of the Line chat to match your website's aesthetics and display one or multiple agents, providing a professional and consistent customer service experience. This app effectively bridges the communication gap, encouraging customer engagement and boosting trust.
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Customizable style
Multi-device support
Easy contact option
Multiple agents display

AI-driven sales agent enhancing store efficiency and customer engagement. Show more

Krunk.ai is an innovative app designed to act as a dedicated sales agent for online stores, revolutionizing the shopping experience. With its advanced capabilities, Krunk.ai guides shoppers seamlessly to products that best fit their needs, offering smart and pinpointed product recommendations. The app delivers instant replies to purchase-related inquiries, ensuring responsive and engaging interactions. Leveraging AI technology, it facilitates human-like, empathetic conversations, eliminating rigid conversational flows. By streamlining the sales process, Krunk.ai not only enhances customer satisfaction but also helps merchants reduce staffing costs and improve the efficiency of their sales operations. This makes it an essential tool for any retailer looking to optimize their online sales strategy.
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Smart recommendations
Instant replies
Human-like conversations

ChatGPT powered AI Chatbot for product recommendations Show more

SAN‑AI: Sales & AI Chatbot is a cutting-edge Shopify app designed to revolutionize customer engagement by transforming interactions into increased sales. Powered by advanced Open AI algorithms, this intelligent chat assistant understands customer queries and delivers personalized product recommendations, enhancing user experience on your Shopify store. Seamlessly integrate SAN‑AI into your platform to foster meaningful connections and create a modern shopping environment that delights customers. By leveraging AI-driven, responsive chat technology, SAN‑AI offers tailored product suggestions that cater to individual preferences, thereby boosting conversion rates. The app also provides the option to contact support for fully customized features, ensuring that it meets the unique needs of your business. Elevate your brand's customer interaction capabilities with SAN‑AI and redefine how customers experience online shopping.
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Shopify integration
Responsive chat interface
Tailored product suggestions
Ai-powered interactions

Automate Shopify customer interactions with multilingual AI chatbot for sales boost.

Let your customers find your all store locations in no time Show more

TI: Business Listing is a versatile app designed to showcase all your business locations in one convenient place. By integrating Google Map features, it allows users to easily view the list of all your store addresses, making it simple for them to navigate to the exact location. Each store entry is equipped with its own contact form, facilitating seamless communication between potential customers and specific store locations. The app provides a high level of customization, enabling you to select and display only the features you want on the front-end for your customers. With the Business Listing App, not only can you manage multiple store addresses efficiently, but you can also enhance customer engagement by making your store locations more accessible and approachable. Whether you're aiming to improve visibility or streamline communication, TI: Business Listing offers an effective solution for businesses of all sizes.
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Google map integration
Multiple store addresses
Individual contact forms
Customizable front-end display
  • $19-$39 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.2
10 Reviews

Collect photo & video reviews with personalized email requests Show more

Debutify Product Reviews & QA is a powerful app designed to enhance your brand's credibility by leveraging social proof. With this tool, you can easily request, collect, and manage customer reviews, including photo and video testimonials, all in one centralized location. The app offers customizable widgets that seamlessly align with your brand’s aesthetic, ensuring that reviews are displayed attractively on your site. You have full control over which reviews are showcased, allowing you to highlight the most persuasive ones while maintaining your brand's reputation. Debutify also automates the review request process with personalized email templates, making it effortless to gather feedback from customers. Additionally, it supports importing reviews from other platforms and facilitates sharing them on social media to drive organic traffic. Display options include all reviews page, carousels, filtering, grid layout, and more, providing flexibility in how you present customer feedback.
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Customizable widgets
Social media sharing
Photo & video reviews
Import reviews
Review automations
Personalized email requests

Protect your customers from lost, stolen, or damaged orders Show more

Delivery Protection is a cutting-edge app designed to safeguard your purchases against theft, damage, or unforeseen incidents. It offers a seamless experience, allowing users to effortlessly add protection to their orders with just a few taps, eliminating the need for complex processes. The app's intuitive interface ensures that everyone can navigate it with ease, making it accessible to users of all ages and tech-savvy levels. With hassle-free claims, customers can manage their protection plans and claims without encountering any obstacles, ensuring swift resolutions when issues arise. Supported by a dedicated customer service team, the app provides exceptional support to address any queries or concerns users might have. Delivery Protection offers peace of mind by guaranteeing that your valuable orders remain secure from the moment of purchase until they reach your doorstep.
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Seamless integration
User-friendly interface
Easy order protection
Hassle-free claims

Enable hassle-free customer calling for merchants Show more

The Elfsight Click To Call Button app for Shopify revolutionizes the way businesses connect with their customers by offering a seamless one-click dialing feature directly from your website. This app makes it incredibly convenient for visitors to get in touch, as it prominently displays your phone number and enables immediate calls with a single click. Such ease of communication can lead to an increase in inquiries and potential client interactions, thereby expanding your customer base. The app also offers customization options, allowing you to control the widget's appearance and toggle different elements of the call window to suit your brand’s needs. By streamlining the process of reaching out, the Elfsight Click To Call Button ensures that businesses remain highly accessible to their audience, enhancing customer experience and satisfaction.
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One-click dialing
Phone number display
Customizable widget
Switchable call window elements
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Enhance customer engagement with instant Telegram chat integration for support." Show more

K: Telegram Chat is an innovative app designed to enhance customer communication by integrating with Telegram, a widely trusted messaging platform. It enables website visitors to instantly connect with your business, making it effortless for them to send inquiries or provide feedback. The app offers a user-friendly chat tool that drives sales and engagement by delivering immediate support via Telegram. It allows users to select specific team members or departments for faster, more efficient responses. The integration offers customization options, such as adjusting colors, welcome messages, and icons to match your website’s branding. By providing prompt support and quick resolutions, K: Telegram Chat helps improve overall customer satisfaction. Manage your conversations seamlessly from any device, ensuring constant, responsive engagement with your audience anytime and anywhere.
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Customizable branding
Instant integration
Responsive support
User-friendly tool
Cross-device management
Prompt support

Retain your customers' attention on your Branded Tracking Page Show more

Folojet Tracking is a versatile tool designed to keep your customers engaged with your brand by creating a custom tracking page, eliminating the need to redirect them to various carrier websites. This app empowers merchants to effortlessly integrate seasonal promotions, product recommendations, and referral programs directly into the tracking experience, enhancing customer retention and boosting repeat sales. With Folojet, you can dynamically present new arrivals and exclusive discounts, further enticing your buyers to continue exploring your offerings. It also allows you to display tailored banners with personalized messages, ensuring your marketing messages don’t go unnoticed. Additionally, Folojet enables cross-selling by recommending products related to the customer's recent purchase, thereby increasing your sales potential. Moreover, it provides real-time updates to keep customers informed about their order's expected delivery time, enhancing their overall shopping experience.
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Real-time updates
Product recommendations
Branded tracking page
Cross-sell products
Highlight discounts
New arrivals display
  • $20-$250 / Month
  • 14 Days Free Trial
1 Reviews

"Maximize Sales & Amplify Customer Engagement" Show more

Oodles is an innovative All-In-One app designed for Shopify merchants to enhance customer engagement and boost sales. This versatile app integrates a chatbot for efficient customer support, ensuring prompt handling of inquiries and complaints across multiple channels like Facebook, Instagram, and WhatsApp Messenger. It features a robust loyalty program aimed at increasing repeat purchases and a referral system to help expand the customer base. Seamless SMS marketing functionality drives direct communication, helping reduce cart abandonment and retaining customers effectively. Furthermore, Oodles provides advanced analytics and reporting tools for insightful decision-making and business growth. By automating and streamlining communication, this app empowers businesses to transform customer interactions, unlock additional sales opportunities, and ultimately drive revenue growth.
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Referral program
Advanced analytics
Multi-channel support
Order tracking
Sms marketing
Product upsell

An integrated widget to improve support and product visibility Show more

ContactWidget ‑ Contact & FAQ is a versatile tool designed to enhance user interaction and support on your online store. It seamlessly integrates a contact-us form and a comprehensive FAQ section, enabling customers to quickly find answers to their queries or reach out for additional assistance. The widget also features an attractive product showcase, strategically increasing product visibility to draw in more potential customers. By centralizing key information and resources, it significantly boosts the overall user experience. Additionally, its customizable theme allows you to align the widget's design with your brand's aesthetic, further enhancing your store's professional appearance. This all-in-one solution not only makes your website look more polished but also improves its functionality and customer engagement.
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Faq integration
User-friendly design
Product showcase
Contact-us form
Customizable theme
Professional appearance

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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