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Showing 880 to 900 of 1321 Apps
  • $170-$350 / Month
  • 30 Days Free Trial

Autonomously reply to your customer service tickets Show more

ReSponse AI is a cutting-edge app designed to revolutionize customer service operations through automation. Powered by OpenAI's GPT-4, this app enables seamless integration with your existing systems to automatically address customer inquiries by pulling from your team's knowledge base, CSV files, FAQs, and other data sources, including Shopify Order data. ReSponse enhances efficiency by leveraging Generative Question-Answering (GQA) technology, automatically responding to chat, email, and DMs. It is also compatible with Gorgias Chat, facilitating real-time, auto-responses to customer requests. With the capability to update and customize responses based on your company's tone and knowledge base, ReSponse represents a significant advancement in customer experience management. Experience the power of autonomous operations and streamline your customer service processes like never before with ReSponse AI.
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Automated responses
Multi-channel support
Knowledge base integration
Gorgias integration
Generative qa
Update answers
  • $29.99-$229.99 / Month
  • Free Plan Available

Improve Sales with ChatGPT-Powered AI Customer Support Show more

ShopDash is an innovative AI chatbot designed to enhance your Shopify store's customer service experience. In just five minutes, you can integrate this powerful tool, which utilizes ChatGPT, to provide accurate and intelligent responses to customer inquiries. ShopDash does more than just answer questions; it offers valuable insights into customer behavior and preferences, helping you refine your business strategies and drive sales. By monitoring interactions and allowing for AI training to better understand your products and brand, ShopDash optimizes customer engagement. This app gives you the tools to elevate your customer support while simultaneously boosting your sales. Transform how you connect with your customers and gain a competitive edge with ShopDash.
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Customer insights
Ai training
5-minute setup
Chatgpt-powered responses
Message review
  • $9-$19 / Month
  • 14 Days Free Trial
1 Reviews

Easily keep customers updated with our order notification app. Show more

What'sAlert is a versatile app designed to enhance customer communication for businesses. The app features an automated Greeting function that welcomes new clients the moment they reach out, ensuring a friendly and professional first impression. With its Notification system, What'sAlert can keep your customers updated on new products, boosting engagement and encouraging repeat visits to your store. The app also offers an Order Confirmation feature, sending instant notifications to customers to confirm the success of their orders, minimizing confusion and building trust. Additionally, it provides Cash on Delivery (COD) Order Confirmation notifications, making sure every transaction is seamless and acknowledged. Overall, What'sAlert is a powerful tool for maintaining proactive communication and nurturing customer relationships.
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Order notifications
Cod confirmation
Product updates
Order confirmation
Greeting new clients
  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews

Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
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Multi-carrier support
Late shipment alerts
Auto customer emails
Shipment status dashboard
Set delivery estimates
  • $8 / Month
  • Free Plan Available

AI-driven FAQ creation to boost SEO and enhance customer experience.

Efficiently manage Shopify return requests with centralized dashboard and tracking.

Automate Shopify customer interactions with multilingual AI chatbot for sales boost.

  • $14.99-$249.99 / Month
  • 14 Days Free Trial

Manage your return & cancel requests in one place Show more

Wizy Return & Cancel Order is an intuitive app that empowers customers to effortlessly manage their return and cancellation requests right from their account pages. This user-friendly solution allows customers to initiate refunds, exchanges, or cancellations without needing to contact the merchant directly, enhancing the overall shopping experience. For merchants, Wizy simplifies the management of these requests, streamlining the process and saving valuable time and effort. The app's centralized interface allows businesses to oversee all requests on a single screen, ensuring efficient handling of customer inquiries. Additionally, Wizy supports localization, improving user experience across diverse customer bases. By gaining insights into return reasons, merchants can better understand customer needs and optimize their services accordingly.
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Order cancellation
Self-managed returns
Easily request refunds
Single-screen management
Return reasons collection
  • $124.9-$249.9 / Month
  • 7 Days Free Trial
8.2
1 Reviews

1-on-1 Video Sessions with your Most Active Site Visitors Show more

Uptok is an innovative Live Video Commerce app that revolutionizes customer interaction by facilitating 1-on-1 video chats directly on your website. Designed for businesses looking to engage with high-intent customers, Uptok moves beyond impersonal chatbots and tedious forms, focusing instead on genuine human connections. This human-first platform leverages AI-driven algorithms to maximize real-time face-time between your team and potential buyers, ensuring your video interactions are as effective as possible. Key features include live intent detection, allowing you to focus on your most serious shoppers, and the Stream & Greet function, which lets you engage and assist customers with a friendly wave. Additionally, Uptok enhances customer interaction with smart in-session capabilities, enabling you to suggest personalized products and offer custom discounts. Perfect for businesses wishing to elevate their customer service through meaningful, personalized engagement, Uptok offers a seamless way to boost your video commerce ROI.
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Live intent detection
Stream & greet
Smart in-session interactions
  • $5.99 / Month
  • 7 Days Free Trial
8.2
3 Reviews

Add accordion FAQ page with product questions and answers Show more

Product FAQ Page is a versatile Shopify app designed to enhance your online store by providing a well-structured FAQ section. By anticipating and addressing common customer questions, this tool helps eliminate purchase barriers, ultimately boosting sales and reducing inquiries to your Support Center. The app integrates an accordion feature, making it easy for customers to navigate and find answers quickly, improving their overall shopping experience. Its customizable design allows you to maintain a consistent brand aesthetic, aligning the FAQ section with your site's color scheme. Easy to install and configure, the Product FAQ Page app is an essential tool for proactive customer service, ensuring satisfaction and streamlining communication. With this app, you can focus on growing your business while ensuring customers have the information they need at their fingertips.
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Boost sales
Accordion faq page
Product questions
  • $39-$89 / Month
  • 7 Days Free Trial
  • New

"Instant product guidance and checkout, powered by real-time chat."

Eliminar devoluciones costosas con verificación automatizada de órdenes COD. Show more

Verify COD Orders es una aplicación diseñada para optimizar la gestión de órdenes de pago contra entrega, reduciendo el trabajo manual y las devoluciones costosas. Mediante el uso de un chatbot integrado y comunicación automática a través de WhatsApp, se confirma cada pedido asegurando la disponibilidad del cliente y los detalles del envío. Además, utiliza llamadas automáticas programadas para validar la disponibilidad del cliente antes del despacho. Gracias a esta innovadora solución, los comerciantes obtienen visibilidad completa del estado de sus órdenes COD, permitiéndoles minimizar las devoluciones significativamente. Así, pueden enfocar sus esfuerzos en el crecimiento de su negocio, dejando atrás la gestión de órdenes problemáticas. Verify COD Orders proporciona una experiencia fluida y sin complicaciones tanto para los vendedores como para los compradores.
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Whatsapp communication
Automated order verification
Integrated chatbot
Scheduled validation calls
  • $3.99-$12.99 / Month
  • 7 Days Free Trial
7.2
18 Reviews

Custom Form Builder, Contact Form, Donation Form, Registration Show more

Custom Form Builder by Websyms is a versatile tool designed to create and manage custom forms with ease. This app allows you to fully customize form fields and alter the design to match your brand's aesthetics. You can store form submissions within the app itself, receive them via email, or both, while setting up specific recipients for better management. It includes features like optional auto-responders to keep your respondents informed, Captcha for enhanced security, and seamless SMTP email integration. Additionally, it supports Mailchimp for marketing purposes, Stripe and PayPal for payment processing, and integrates Google Analytics and webhooks for advanced functionality. The app is mobile-responsive, offers export options to Excel, and provides customizable redirect URLs post-submission, making it a comprehensive solution for all your form-building needs. With the ability to embed forms anywhere using a shortcode and real-time email alerts, both admins and customers are kept updated, saving valuable time in form management tasks.
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Mailchimp integration
Mobile responsive
Google analytics
Fully customizable fields
Store form submissions
Email recipients setup

Enhance Shopify customer engagement with WhatsApp messaging and automation. Show more

GS: Whatsapp Chat + Marketing for Shopify is a powerful tool designed to enhance customer engagement and streamline communication for your online store. Seamlessly send personalized messages, bulk updates, and automate customer interactions directly from your Shopify dashboard using the WhatsApp Cloud API. The app offers a user-friendly interface that allows you to effortlessly manage and drive your marketing efforts towards better results. Whether you're sending promotions, updates, or important announcements, GS: Whatsapp Chat + Marketing ensures your messages reach your audience effectively. Utilize Meta-approved or custom templates to tailor your communication and create a more personalized customer experience. This app is an ideal solution for store owners looking to simplify their workflow and boost customer satisfaction through efficient and targeted communication.
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Personalized messaging
Bulk updates
Automate interactions
  • $29-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

"Laintern: Transform Shopify support with AI-driven sales assistance."

Boost agents' productivity by providing the orders' details Show more

Onepilot is a versatile Shopify application designed to streamline customer care outsourcing with simplicity and flexibility. It ensures a 100% human-driven, instant, and round-the-clock response to customer inquiries. By integrating Onepilot with Shopify, customer service agents gain direct access to order information and statuses via the Ticket Center, enhancing their ability to efficiently manage and resolve tickets. This application centralizes ticketing by allowing the resolution of tickets from all tools in one place. Additionally, Onepilot consolidates back-office, payment, and supplementary tools, providing a comprehensive resource hub for agents. To further empower agents, Onepilot offers access to knowledge bases and training courses, equipping them with the knowledge needed to provide exceptional customer support.
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24/7 support
Order details retrieval
Ticket processing integration
Unified ticket center
Access knowledge bases

Shipping protection that seamlessly protects & rewards. Show more

Recura Shipping Protection is a cutting-edge app designed to transform the post-purchase experience for your customers. By implementing the app's Shop Again Protection, businesses can ensure their customers' purchases are secure during transit while simultaneously enhancing brand loyalty through a unique win-back strategy. This approach not only protects shipments but also rewards customers with credits for future purchases, fostering consistent repeat business. Recura also enables businesses to create a fully branded tracking portal, providing a seamless and engaging customer journey. By offering an advanced shipping protection solution, Recura helps businesses drive repeat sales, reduce costs, and significantly enhance the overall customer experience. Install Recura today to revolutionize your shipping and customer engagement strategies.
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Drive repeat sales
Reduce costs
Enhance customer loyalty
Shipping protection rewards
Custom tracking portal
  • $15 / Month
  • Free Plan Available

"Streamline e-commerce data collection with customizable, embeddable forms."

  • $20 / Month
  • Free Plan Available
8
10 Reviews

Customize Templates & Send Order Notifications on WhatsApp Show more

KOOL WhatsApp Notifications is a robust app that leverages the Official WhatsApp Business API to ensure your customers stay updated on their order status efficiently. Whether you're dealing with refunds, abandoned carts, or delivery updates, you can customize various notification templates by integrating relevant variables that suit your business needs. The app's ability to broadcast messages makes it a powerful tool for promoting offers, discounts, and announcing new products. It supports up to five agents with a dedicated chat inbox, ensuring personalized customer interactions. Enjoy the freedom of sending unlimited WhatsApp messages in bulk, all while maintaining a verified green tick badge, minimizing the risk of account bans. Additionally, a comprehensive CRM panel allows for effective management of customer data, enhancing your engagement strategies. KOOL WhatsApp Notifications is ideal for businesses looking to strengthen customer communication and streamline their notification processes.
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Customizable templates
Order notifications
Bulk messaging
Broadcast messages
Crm panel
Green-tick verification
  • $20 / Month
  • 7 Days Free Trial
9.1
19 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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