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Showing 860 to 880 of 1434 Apps

Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.
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Customizable email templates
Automatic order loading
Case queue management
Email to case
Email to messages
Internal messaging

Make it easy for your customers to get the help they need Show more

WM WhatsApp Chat Sales/Support, branded as Tap'nChat, is an indispensable tool for online store owners who prioritize direct and efficient customer communication. By adding a user-friendly WhatsApp button to their store, businesses enable customers to engage in real-time chat support as soon as queries arise. This immediate connection fosters trust and comfort, encouraging shoppers to purchase with confidence. Tap’nChat stands out with its customizable design options, allowing store owners to adjust elements like position and text color while enjoying live previews. The app is notably simple to install, requiring no coding and taking less than a minute to set up, making it accessible for all store operators. Seamlessly integrating with various themes, it supports multiple chat agents, thus boosting team productivity. Enhance your customer experience with WM WhatsApp Chat Sales/Support and create a responsive environment that responds dynamically to your clients’ needs.
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Customizable design
Quick setup
Responsive chat widget
Real-time chat
Multiple chat agents
Sticky whatsapp button
  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews

Sell more with an AI Shopping Assistant Show more

Alby is an innovative app designed to enhance your productivity and streamline daily tasks through seamless integration with popular digital tools. With Alby, users can effortlessly manage their schedules, set reminders, and organize tasks all in one convenient platform. The app's intuitive interface simplifies navigation, making it easy for users to quickly find what they need. Alby also offers customizable features, allowing users to tailor notifications and task views to match their personal preferences. Whether for personal use or team collaboration, Alby provides robust support for efficient workflow management. Additionally, its cloud sync capabilities ensure that your data is updated and accessible across all your devices. Embrace a more organized life with Alby, where productivity meets simplicity.
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Customer engagement
Sales boosting
Ai shopping assistant
Automatic responses
Product inquiries
  • $7.99 / Month
  • 2 Days Free Trial
(2.7/5)
4 Reviews

Tracking set on autopilot Show more

Tracking Genie is a transformative app designed to enhance the delivery experience by turning customer frustration into satisfaction. It provides customers with seamless order tracking without the hassle of managing real tracking numbers. By automatically generating estimated delivery dates, Tracking Genie ensures that customers always know when to expect their package, reducing anxiety and improving user satisfaction. The app significantly cuts down on customer service inquiries and email overload by preemptively answering delivery-related questions. With its easy-to-use interface, businesses can set estimated delivery times once and forget about constant updates. Furthermore, Tracking Genie offers customization features that allow you to tailor the order lookup page according to your brand's colors and languages, ensuring a consistent and pleasant customer experience throughout. Say goodbye to confusing tracking numbers and hello to simplified, efficient delivery tracking with Tracking Genie.
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Order tracking
Estimated delivery dates
Custom order lookup

Making return and exchange smooth for customers. Show more

Unified Order Return is an innovative app designed to transform the returns process into a seamless, customer-friendly experience. The app empowers customers by allowing them to effortlessly view their order history and initiate returns tailored to the preferences of their merchant, thereby enhancing the likelihood of them shopping again. Its intuitive backend system revolutionizes return management by automating approvals and generating shipping labels, thus saving valuable time for your team. Additionally, the app offers a comprehensive dashboard for tracking and managing return requests, ensuring that every return is processed efficiently and effectively. By streamlining these processes, Unified Order Return not only benefits merchants by reducing operational hassle but also boosts customer satisfaction through a fast and hassle-free return experience.
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Streamlined management
Shipping label generation
Fast return process
Order history viewing
Initiate return process
Automatic approval
  • $100-$500 / Month
  • Free Plan Available
  • 7 Days Free Trial

"AI Chatbot streamlines shopping: guides customers to ideal products instantly." Show more

Cognichat Personal Assistant is a cutting-edge AI chatbot designed to enhance the online shopping experience by guiding customers to the exact products they desire. With the ability to swiftly navigate through your catalog, prices, and inventory, Cognichat provides customers with precise and grounded answers, leading them directly to the items and promotions you've set up. Whether shoppers have questions about size and fit, color or material, stock availability, current discounts, shipping, or returns, the chatbot delivers instant links to the right products without any extra hassle. Integration is seamless, requiring just a simple installation to go live and start driving sales. Cognichat ensures that responses reflect real-time stock status and pricing from your Shopify catalog, while also staying relevant to current promos. Built-in guardrails maintain accuracy and keep replies focused on helping customers find exactly what they're searching for, thereby reducing bounce rates and enhancing customer satisfaction.
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  • $39.9-$300 / Month
  • 7 Days Free Trial
1 Reviews

This app achieves basic cs automation through integration with Show more

The ChatGPT CS & Sales Bot is a cutting-edge customer service chatbot built on the powerful AI model of ChatGPT (GPT-4). Designed to enhance customer interaction, this chatbot efficiently handles inquiries by utilizing comprehensive data on store information, product details, and order statuses. With the App Manager interface, businesses can easily input and manage this information, ensuring the bot consistently delivers accurate and relevant responses. Beyond customer service, the chatbot aids sales efforts through intelligent product recommendations tailored to individual customer needs. It also offers real-time support for order tracking and delivery inquiries, providing seamless assistance anytime, anywhere, and in multiple languages. By integrating advanced AI capabilities, this bot represents a significant advancement in both customer satisfaction and sales strategy.
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Multilingual support
Order tracking
Ai chatbot integration
Product recommendation
Real-time inquiry response
  • $109-$229 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
1 Reviews

Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.
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Easy setup
Order tracking
Self-service platform
Address editing
Ai routing
Support inbox integration

Transform returns into exchanges and new sales Show more

iF Returns & Exchanges is a dynamic app designed to transform the often costly return process into a revenue-generating opportunity. By showcasing your full product catalog, the app encourages customers to exchange items or purchase new products, thereby reducing refund rates. The app's automation capabilities streamline the refund process based on customized triggers, enhancing efficiency and customer satisfaction with complete traceability and transparent information management. Users can personalize the return portal to display tailored options for different clients or countries. Moreover, the app integrates seamlessly with various carriers, offering the flexibility to use personal logistics networks or benefit from competitive rates at over 200,000 global drop-off points. iF Returns & Exchanges also supports operational cost optimization by allowing the configuration of pricing, return, and refund workflows, ultimately delivering a cohesive and branded customer experience.
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Customizable branding
Transforms returns into sales
Presents full product catalog
Automates refunds
Streamlines customer service
Triggers-based automation
  • $2-$20 / Month
  • 3 Days Free Trial
9.1
15 Reviews

Automate COD order confirmations with AI-driven voice calls effortlessly. Show more

Robo Call Pakistan is an innovative app designed to automate customer communication for businesses handling cash-on-delivery (COD) orders. By leveraging real-time voice calls, it ensures instant order confirmations, updates on fulfillment status, and collects post-delivery feedback, significantly reducing the need for manual calls. This automation not only enhances conversion rates but also minimizes COD order cancellations, improving the overall customer experience. The app's AI-powered calls can be customized with your store’s name and order details, and you can send them either manually or in bulk to multiple customers. Additionally, Robo Call Pakistan allows you to target specific customer segments based on their city, COD amount, or custom criteria, offering a personalized touch in automated communications. With this app, you can streamline your business operations and keep your customers informed effortlessly.
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Ai voice calls
Fulfillment updates
Targeted communication
Real-time confirmations
Feedback automation
Customizable scripts

Engage with Customers Instantly on a Single Platform

Customer data integration
Real-time monitoring
Unified inbox
Ai-enhanced workspace
Analytics for supervisors
  • $20-$200 / Month
  • Free Plan Available
  • 14 Days Free Trial
1 Reviews

"Streamline customer support with 24/7 AI for voice, video, and text." Show more

Zenor AI Multimodal Assistant revolutionizes customer support by seamlessly integrating with your store to handle voice, video, and text interactions. It provides instant responses to customer inquiries, ensuring personalized experiences with smart product recommendations tailored to individual needs. The app offers 24/7 automated order tracking, allowing customers to receive real-time updates without any human intervention. As an intelligent automation solution, Zenor AI reduces the workload on your support team, enabling them to focus on more complex issues. Its ability to scale instantly ensures consistent and reliable service for businesses of all sizes. Ideal for stores aiming to enhance customer service capabilities, it delivers efficient, round-the-clock assistance, ensuring customer satisfaction at every touchpoint.
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Seamless integration
Personalized recommendations
Order tracking
Intelligent automation
Scalable service
Instant responses
  • $9.99-$19.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
1 Reviews

Create stunning Shopify forms and popups effortlessly with UpForm's drag-and-drop builder.

Eby: Streamlined task management for enhanced productivity and organization.

  • $50-$499 / Month
  • 14 Days Free Trial
8.2
1 Reviews

Support customers using an AI bot with e-commerce features Show more

ChatBot by LiveChat is an advanced virtual assistant designed to enhance customer interactions and streamline communication for businesses. It leverages artificial intelligence to provide instant, personalized responses to customer inquiries, ensuring 24/7 support and reducing wait times. The app can be easily integrated into various platforms and is customizable to suit the specific needs and branding of any business. It offers features like automated message routing, data collection, and performance analytics to improve customer service efficiency and gather valuable insights. With a user-friendly interface, ChatBot by LiveChat allows businesses to create conversation flows without any coding knowledge, making it accessible for teams of all sizes. Additionally, its robust security measures ensure that all customer interactions are handled safely and confidentially, fostering trust and reliability.
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Customer engagement
Conversion optimization
E-commerce integration
24/7 support
Ai-driven assistance
  • $17.49-$74.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8.2
20 Reviews

Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.
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Real-time chat
Visitor monitoring
Lead qualification
Mobile apps
Marketing popups
  • $4.99-$199.99 / Month
  • 10 Days Free Trial

Instant AI replies to DMs; real-time updates and customizable FAQs. Show more

SupportReply is an innovative app designed to enhance your Instagram direct message experience through AI-powered support. It enables instant replies to DMs, providing quick and efficient customer service while boosting satisfaction. Customers can receive real-time shipping updates by simply entering their order number, and access answers to frequently asked questions, which you can manage and customize. The app allows you to tailor your bot’s name and responses to align with your brand and notifies you when a human touch is needed in the conversation. Fully integrated with Shopify and ensuring GDPR compliance, SupportReply liberates your team from monotonous support tasks, allowing more focus on business growth. Transform your customer service approach with personalized, instant, and efficient interaction.
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Real-time updates
Shopify integration
Gdpr compliant
Customizable faqs
Instant ai replies
Bot name customization

Facebook Live Chat. Add Facebook Messenger Chat Button. Show more

Facebook Chat by Elfsight is a powerful tool designed to enhance your Shopify business by providing seamless customer engagement. In an era where quick responses and personalized assistance are essential, this app ensures you can meet these demands effectively. It enables you to engage with customers in real-time, instantly addressing their queries and enhancing their overall shopping experience. With 24/7 connectivity, you are available whenever your clients need assistance, right on their favorite messenger platform. The app's adaptable styling allows it to seamlessly align with your business's unique objectives and branding. Ultimately, Facebook Chat by Elfsight simplifies communication, turning visitor interactions into valuable customer conversions and boosting your revenue.
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Boost revenue
Engage visitors
Live chats
Effortless visitor contact
Real-time answers
24/7 connection
  • $1-$45 / Month
  • Free Plan Available
  • 7 Days Free Trial

Engage customers with AI chatbot, live chat, pop-ups, and more Show more

Oscar Chat AI Bots & Live Chat is a powerful app designed to enhance your marketing strategies and revolutionize customer support directly from your Shopify website. With its comprehensive single widget, the app integrates an AI chatbot, Live Chat, a popup builder, and an all-in-one messaging button to streamline your site’s performance. This unique combination allows you to manage all customer interactions efficiently in one centralized location, making Oscar Chat a robust and user-friendly helpdesk solution for your team. Installation is a breeze; simply add it to your Shopify store with just a single click. Oscar Chat’s varied feature set, including AI chatbots and a pop-up builder, ensures businesses can offer swift and personalized customer service, ultimately improving customer satisfaction and driving sales growth. Embrace Oscar Chat to seamlessly blend automation and human interaction, thereby elevating your e-commerce operations to new heights.
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Live chat
Ai chatbots
Pop-up builder
All-in-one messaging

AI chat support for social commerce and influencer partnership Show more

Viralyn Chat is an innovative AI-powered app designed to provide merchants with real-time chat support focused on optimizing social commerce strategies. The app stands out by offering tailored guidance on leveraging social media platforms to boost sales and enhance engagement. With Viralyn Chat, merchants gain valuable insights into forming strategic partnerships with influencers, thus maximizing their brand's reach and impact. The app delivers specific advice aimed at increasing visibility and navigating the often complex landscape of social commerce. By simplifying these processes, Viralyn Chat empowers merchants to effectively drive both customer engagement and sales growth. Its targeted support helps users to seamlessly integrate social commerce strategies into their business operations, ensuring a competitive edge in the digital marketplace.
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Real-time chat support
Social commerce strategies
Influencer partnership guidance

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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