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Showing 800 to 820 of 1265 Apps
  • Free Plan Available
8.2
2 Reviews

View order info and answer messages from your helpdesk. Show more

ChannelReply is a powerful app designed to streamline customer support and boost your productivity by integrating Shopify order information directly into your helpdesk. With ChannelReply, you can view detailed customer and order info right next to your conversations, eliminating the need to switch screens for tracking IDs or shipping statuses. This seamless integration allows you to manage support tickets more efficiently, helping you focus on selling and enhancing customer satisfaction. Take advantage of automated actions on Shopify data, like tagging high-value orders and sending personalized auto-replies, to provide prompt and tailored support. Additionally, ChannelReply allows you to consolidate order information from multiple Shopify stores into one interface, making it easier to manage and reply to customer messages and order notifications. Customize your replies even further by personalizing canned responses with specific order info, and manage critical tasks like issuing refunds or updating orders. With ChannelReply, your helpdesk becomes a powerful tool for managing customer relationships and driving sales.
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Issue refunds
Order info integration
Direct replies
Personalized autoreplies
Update order info
Identify messages
  • $24-$69 / Month
  • 14 Days Free Trial
(4.6/5)
45 Reviews

Live Chat with Help Desk and Product Recommendations Show more

LiveChat: Live Chat App is designed to enhance the shopping experience on Shopify by enabling instant communication and proactive engagement with customers. This app allows store owners to interact with visitors using pre-set messages tailored to specific browsing behaviors, ensuring that potential buyers receive timely and relevant information while on your site. By offering discount codes and special promotions based on visitor actions on particular pages, LiveChat encourages conversions and boosts sales. The app also provides insights into customer activities by showing real-time cart previews and accessing order histories, allowing for personalized recommendations and improved customer service. Further enhancing its functionality, LiveChat integrates seamlessly with popular messaging apps like Messenger and WhatsApp, expanding your reach and interaction possibilities. This comprehensive tool not only facilitates immediate customer support but also fosters an engaging and personalized shopping experience from day one.
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Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration

Help center, Knowledgebase, FAQ and support widget Show more

Helpsuite Knowledgebase is an intuitive application designed to enhance customer support by enabling businesses to create a fully customizable knowledge base. With an embedded support widget and a built-in contact form, Helpsuite streamlines the process for customers to access helpful information and get in touch with support. Users can create insightful articles and organize them into collections, making it easier for customers to find exactly what they need. The app's quick search feature further enhances the user experience by allowing rapid access to information. By integrating Helpsuite, businesses can improve customer satisfaction and reduce support queries through self-service. Ideal for companies looking to enhance their customer support capabilities, Helpsuite is an all-in-one tool for efficient knowledge management.
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Customizable knowledgebase
Embedded support widget
Built-in contact form
Helpful articles
Article collections
Quick search
  • $5.99-$11.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8
62 Reviews

FAQ Page, FAQ Accordions, Product FAQ, Helpdesk/Support Corner Show more

Corner FAQ Page & Help Center is a streamlined solution for setting up an FAQ page or helpdesk on your store without the hassle of liquid code editing. This app allows you to fully personalize the appearance to align with your brand, utilizing icon packs and themes to create a cohesive look. With its rich text editor supporting HTML and Markdown, creating FAQ articles becomes intuitive, featuring drag and drop functionality for effortless reordering. It seamlessly accommodates multilingual support with UI text auto-translated into 20 languages, and offers management of FAQ content in multiple languages. FAQs can be strategically organized into categories such as Shipping, Returns, and Product-related queries, and assigned to specific product pages in an accordion style. The app includes a unique help widget with contact options through WhatsApp and Email, enhancing customer interaction. Additionally, Corner FAQ Page & Help Center provides a free migration service, ensuring a smooth transition from your old FAQ setup to this user-friendly platform.
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Easy setup
Translation support
Fully customizable
Drag & drop
Rich text editor
Product-specific faqs
  • Free Plan Available
  • 14 Days Free Trial

Reduce return processing costs through instantaneous resale Show more

Pango is an innovative, AI-powered solution designed to optimize the way businesses handle product returns. By enabling quality assessment directly from your desktop, Pango helps you seamlessly resell returned items without incurring additional costs. The app provides valuable insights and analytics to support informed decision-making, boosting both operational efficiency and sustainability. With its revolutionary peer-to-peer return technology, Pango not only enhances the customer experience but also aids in maintaining profitability. The platform facilitates direct connections between returned products and potential buyers, fostering a more profitable sales ecosystem. Additionally, Pango automates quality control with AI-driven evaluations and offers a customizable return portal to elevate user experience. It also empowers businesses to set custom policies for fraud prevention and provides flexible reimbursement options like in-store credit, gift cards, exchanges, and refunds.
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Instant resale connection
Ai quality evaluation
Custom return portal
Detailed insights access
Flexible reimbursements

Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.
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Package-free returns
Label-free returns
3000+ locations
Reduce costs
Boost loyalty
Faster credits
  • $129 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
7 Reviews

All the post-purchase up to the WMS: returns, exchanges, vouch Show more

Baback is a comprehensive app designed specifically for Shopify merchants to streamline the post-purchase experience, focusing on exchanges and returns. This software suite enhances customer satisfaction with a user-friendly interface that simplifies the return process, offering options for exchanges, coupons, or refunds. The app also features a robust logistics interface, ensuring clarity and efficiency in managing returns. Baback seamlessly integrates with all logistics providers, allowing merchants to oversee and control their entire return process effortlessly. Additionally, it offers competitive partner return transport contracts, further optimizing the return management process. Baback empowers merchants to deliver a seamless post-purchase journey, enhancing both customer satisfaction and operational efficiency.
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Automated exchanges management
Automated returns management
End-to-end post-purchase solution
Front-end user interface
Pushes exchanges, coupons, refunds
Complete logistics interface
  • $3.99-$9.99 / Month
  • 7 Days Free Trial
8.2
2 Reviews

Add WhatsApp chat button and send abandoned cart notifications Show more

Wapp - WhatsApp Chat Button is a dynamic app designed to seamlessly integrate WhatsApp chat functionality into your online store, improving customer engagement and support. With this app, you can easily add a customizable WhatsApp chat button to your website, allowing visitors to initiate real-time conversations with your customer service team. This feature-rich tool enhances communication by offering quick responses, thereby increasing customer satisfaction and trust. The app supports multiple languages and provides analytics to track chat interactions, helping you refine your support strategy. It's versatile and simple to set up, with numerous design options to match your website's style. Perfect for businesses looking to build closer relationships with customers through direct and convenient communication.
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Customer engagement
Whatsapp chat button
Abandoned cart notifications
Drive sales
  • $4.99-$14.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(4.4/5)
23 Reviews

Form builder, File upload & Custom forms with drag and drop Show more

CP24 Form Builder & File Upload is a versatile app designed to create aesthetically pleasing and fully functional forms with file attachment capabilities to meet a wide array of needs. This spam-free tool is ideal for crafting responsive and professional contact forms swiftly and effortlessly. Users can generate various types of forms, such as Registration, Wholesale Registration, Steps, Order Attachment, Quiz Form, and Product Feedback Form, among others, with remarkable ease. The app includes integration with Klaviyo, enabling seamless synchronization of form submissions with the Klaviyo system. It also supports essential features like admin notifications with file attachments, customer autoresponders, and Captcha to prevent bot submissions. The forms created with CP24 Form Builder are compatible across all devices, ensuring a smooth user experience.
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Responsive design
Drag-and-drop builder
Captcha support
Admin notifications
Klaviyo integration
File attachments
  • $9.99-$29.99 / Month
  • Free Plan Available
2 Reviews

Recommend products with our instant, visual AI sales chatbot Show more

AskShop.ai is a cutting-edge application designed to enhance your online store's customer service by acting as an intelligent product expert. Utilizing advanced AI technology, it meticulously analyzes your product catalog and images, allowing it to deliver immediate and accurate responses to customer inquiries. The app is highly customizable, ensuring that it aligns perfectly with your brand's unique style and voice, offering a seamless integration into your existing platform. This personalized interaction facilitates intuitive dialogues with shoppers and introduces a visual search feature, enabling customers to find products by simply uploading images. As a result, AskShop.ai not only enriches the shopping experience but also boosts conversion rates by turning casual browsers into confident buyers. With its ability to engage users effectively, this AI-driven solution is pivotal in transforming customer interactions and elevating your store's overall performance.
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Seamless integration
Brand customization
Instant answers
Visual search
In-depth analysis

Start your accessibility journey to ADA and WCAG compliance. Show more

Sync ‑ WCAG Accessibility is a comprehensive app designed to enhance web accessibility for individuals with disabilities, ensuring an inclusive online experience. By adhering to WCAG standards, this app provides crucial interaction assistance to those with sight, audio, and text-related challenges. With over 35 customizable content changes, users can optimize text size, apply color coding, and leverage interactive responsiveness to meet diverse accessibility needs. Ideal for Shopify store owners, Sync ‑ WCAG Accessibility helps sites become ADA compliant, promoting a socially responsible digital presence. Through robust and intuitive features, the app enables all users to fully engage with website content, supporting both accessibility and inclusivity objectives. Whether you're aiming to expand your audience or fulfill legal accessibility requirements, this app offers a versatile and effective solution.
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Color coding
Content changes
Text enlargement
Interactive responsiveness
  • Free Plan Available
2 Reviews

Turn your Instagram DMs into sales on full autopilot Show more

Botsify is a dynamic app designed to boost your store's sales by seamlessly integrating your product catalog with an intuitive chatbot interface. This innovative app allows customers to effortlessly search your Shopify catalog using simple search terms via the chatbot, ensuring a smooth and interactive shopping experience. With Botsify, customers can track their orders directly through the chatbot, providing them real-time updates and details about their purchases. This not only enhances customer satisfaction but also significantly contributes to a potential doubling of your sales. The app simplifies product exploration by categorizing items, making it easier for customers to discover new products and deals. Ultimately, Botsify empowers your store with enhanced engagement tools that streamline operations and elevate customer service, transforming casual browsers into committed buyers.
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Sync products chatbot
Track orders chatbot
Search products chatbot
Display products chatbot
Increase store sales

Create Unlimited FAQs for Every Product

Dedicated faq page
Create unlimited faqs
Assign faq categories
Match store color
Embedded app
  • $9-$24 / Month
  • Free Plan Available
8.2
1 Reviews

AI Customer Service Supercharged by ChatGPT, Claude or Gemini Show more

Chaterimo is an advanced AI-powered chatbot designed to enhance your Shopify store's customer service experience. The app seamlessly integrates with your store through the Shopify API, ensuring that its knowledge base is updated daily with the latest product information, descriptions, and availability. This real-time adaptability allows Chaterimo to provide accurate and relevant responses, tailored to meet your specific business needs and align with your brand's voice. Its flexible data management capabilities enable a high degree of customization, making it a perfect fit for unique customer interaction strategies. With a 7-day free trial offering full access to all functionalities, businesses can experience the platform's robust capabilities firsthand. Additionally, Chaterimo's 24/7 customer support ensures reliable assistance whenever needed, making it a comprehensive solution for enhancing customer engagement and satisfaction.
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Ai responses adaptation
Shopify api updates
Customizable brand voice

Live chat with your customers on Facebook Messenger Show more

EZ Messenger - Facebook Chat is a versatile app designed to enhance customer interaction on your online store through seamless integration with Facebook Messenger. By providing an easy-to-use platform for shoppers to ask questions before and after purchase, it aims to improve customer satisfaction and boost sales. The app features customizable chat icons, allowing store owners to select either the default Facebook chat icon or a personalized one in different colors, ensuring that the chat widget aligns with the store's branding. With a responsive design accommodating both desktop and mobile users, EZ Messenger ensures a consistent and engaging user experience across all devices. This real-time chat solution simplifies communication, enabling instant support and fostering stronger customer relationships. Whether accessed on a desktop or a smartphone, EZ Messenger facilitates efficient and meaningful customer engagement for a more dynamic shopping experience.
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Responsive design
Live chat integration
Custom chat icons
  • $9.99-$349 / Month
  • Free Plan Available
8.2
1 Reviews

Track All Your Packages in One Place Show more

Order Tracking - pkge is a versatile app designed to enhance your e-commerce business by providing a custom-designed order tracking service tailored to your needs. With the ability to connect with over 800 global and local logistics companies, you can track your packages effortlessly. The app offers smart notifications via e-mail and text messages, ensuring your customers stay informed about their package statuses in real-time. It allows seamless integration and customization, offering connection solutions upon request. Moreover, the app aims to boost sales by creating a branded, context-rich post-purchase experience, complete with automated notifications that keep your customers engaged. Gain insightful tracking data to optimize your shipping processes, and ensure all orders are automatically accessible through the pkge.net mobile app for a streamlined customer experience. Regular updates and new integrations are added to keep your business ahead in the competitive e-commerce landscape.
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Insightful tracking data
Custom order tracking
Smart notifications
Global logistics integration
Automated email sms
Branded post-purchase experience
  • $25-$79 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI chat for product queries with instant answers and auto-updating FAQ. Show more

Askful AI Product Chat & FAQ is a powerful tool designed to enhance online shopping experiences by integrating an AI-driven chat widget on every product page. This app utilizes your product data to provide instant and precise answers to customer inquiries about size, materials, and return policies, fostering trust and increasing sales conversions. As customers interact, a self-updating FAQ page grows organically, reflecting actual questions and enhancing future user interactions. The app also features an insightful dashboard that highlights common customer queries, enabling businesses to refine their product copy and boost revenue recovery. Installation is simple and non-technical, requiring just four clicks to sync products and add the widget. Additionally, the chat supports multiple languages, allowing customers to communicate in their preferred language around the clock.
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Multi-language support
Chat widget integration
Instant answers
Insights dashboard
Auto-updating faq
  • $19.99 / Month
  • 7 Days Free Trial
9.1
14 Reviews

Help center: Faq page & Faq tabs to cut down on support email. Show more

FAQ Page & Help Center HQ is a dynamic app designed to enhance customer support by providing immediate answers from a comprehensive Frequently Asked Questions (FAQ) and Q&A page. By leveraging an effective help center, businesses can address numerous customer queries, reducing the need for direct email communication. This innovative tool collects valuable satisfaction data, enabling businesses to identify which questions need better answers and uncover what's causing customer dissatisfaction. HelpHQ features insta-search functionality, delivering instant answers as users type their questions, further improving the user experience. Its powerful editor simplifies the creation of help articles and FAQ pages, while customization options ensure the FAQ page aligns perfectly with a brand's aesthetic. Seamlessly integrated into a familiar dashboard, HelpHQ also collects customer feedback through simple emoji interactions, providing insightful data to continuously refine support content.
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Seamless integration
Customer feedback
Insta-search answers
Powerful editor
Customizable faq
  • $99-$399 / Month
  • Free Plan Available
  • New

AI-driven stylist turns online visits into buying experiences. Show more

iWAND: AI Stylist & Assistant is a cutting-edge app designed to transform the online fashion shopping experience with the sophistication and expertise typically found in-store. This AI-powered stylist personalizes the shopping journey, effectively turning casual visitors into committed buyers. It enhances customer experience by providing tailored outfit suggestions that not only boost the average order value but also foster customer loyalty. iWAND offers a comprehensive suite of features, including personalized product recommendations, wardrobe matching, and styling tips based on user preferences and existing wardrobe pieces. Users can utilize its AI text and visual search capabilities for effortless discovery of similar items or complete look suggestions. More than just a chatbot, iWAND addresses customer hesitations and inspires confidence in purchase decisions, setting your shop apart with a superior and seamless shopping experience.
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Product recommendation
Wardrobe matching
Outfit recommendation
Text/visual search
Styling tips
Complete-look suggestion

A self-hosted cloud native generative AI solution. Show more

Gyata‑AI Sales & Support Chat is an innovative conversational AI chatbot tailored for ecommerce businesses, streamlining customer interactions and enhancing sales performance. With its 24/7 availability, Gyata AI efficiently manages customer inquiries and offers personalized product recommendations, helping to boost conversion rates. The app integrates seamlessly with Shopify, providing effortless product recommendations and improving the shopping experience. Users can train the chatbot using PDFs and website content, ensuring it is well-informed and efficient. It also offers real-time data insights into sales performance and customer interactions, allowing businesses to make informed decisions. Customizable design and tone features enable businesses to align the chatbot with their brand identity without needing any coding expertise. Additionally, Gyata AI provides real-time updates on order status, cart contents, pricing, and inventory, ensuring that customers have all the information they need to make purchasing decisions confidently.
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Shopify integration
Product recommendations
24/7 support
Order status updates
Real-time sales data
Sales assistance

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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