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Helpable

Develop by Helpable
  • Built for Shopify
    • Free App

    Organized Support Emails Using Personalized Video Automations

    Shopify integration
    Video automations
    Pre-built video templates
    Customized automated responses
    Tag system
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    Try for Free

    About Helpable

    Launched Jun 07, 2024

    Categories

    Helpdesk Operations - Other

    Built by Helpable

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    Description

    Helpable streamlines your conversations using video automations that unite your customers with a personalized experience. Using pre-built video templates that guide your customers through a journey that is unforgettable. Your customers' support tickets will now be organized in your inbox, allowing your brand to run customized automated responses. Whatever your industry, we provide solutions to modernize your business, save time, and lower costs.

    Helpable streamlines your conversations using video automations that unite your customers with a personalized experience. Using pre-built video templates that guide your customers through a journey that is unforgettable. Your customers' support tickets will now be organized in your inbox, allowing your brand to run customized automated responses. Whatever your industry, we provide solutions to modernize your business, save time, and lower costs. more
    • Personalized, video customer service automations
    • Manage and resolve customers' requests with a simple tag system
    • Seamlessly integrates with Shopify stores, eliminating complicated setups

    Pros

    • Personalized, video customer service automations
    • Organizes support tickets efficiently in your inbox
    • Pre-built video templates for guiding customers
    • Customized automated responses
    • Streamlines conversations and customer interactions
    • Saves time and lowers costs
    • Seamless integration with Shopify stores
    • Simple tag system for managing and resolving requests

    Cons

    • Limited to users who are comfortable with video-based support
    • Initial setup of video templates may require some effort
    • Potential dependency on consistent internet connection for video playback
    • May not fully replace the need for live customer support in complex cases
    • Customers may prefer traditional text-based support channels

    Key Features

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