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Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.
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Real-time updates
Customizable widget
Order tracking integration
Custom tracking links
Email contact form
Self-service support
  • $9 / Month
  • Free Plan Available
7.4
8 Reviews

Efficient chat system that integrates AI ChatGPT WhatsApp Show more

KamiChat is an innovative live chat tool crafted specifically for Shopify store owners, enhancing the efficiency of order transactions. It enables seamless communication between store owners and customers, facilitating real-time support by utilizing the advanced capabilities of the ChatGPT model. Store owners can configure their customer service teams and tailor the ChatGPT prompts for more precise and relevant interactions. With features like statistical data analysis and monitoring historical chat records, KamiChat offers valuable insights into customer service performance and service quality. The app supports multiple team member management and the installation of chat portals on all store pages, ensuring consistent and proactive customer engagement. Additionally, users can enjoy a swift activation experience with quick login via Shopify and provide customers the convenience of direct communication through WhatsApp. This tool is essential for Shopify entrepreneurs seeking to elevate their customer service operations.
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Whatsapp integration
Team management
Efficient communication
Custom prompt words
Historical chat analysis

Seamless order tracking on your store with phone OTP Show more

TREX Parcel revolutionizes order tracking by eliminating the need for cumbersome email trails and redirecting to courier websites. Using only a phone number and an OTP, customers can access real-time tracking directly on your website, ensuring a seamless experience. The app enhances customer satisfaction with built-in support features and provides comprehensive data analytics on delivery times and common issues, highlighting areas for improvement. TREX Parcel’s customizable interface allows businesses to tailor the tracking appearance to match their brand, providing a consistent customer journey. By integrating effortlessly with existing customer support, it ensures prompt and personalized assistance, making order tracking not just efficient but stylish and customer-centric. Simplify the tracking process and put the focus back on your customers with TREX Parcel.
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Customizable appearance
Real-time tracking
Phone otp
Delivery time data
Issue analysis
In-app support
  • $0.99 / Month
  • 14 Days Free Trial
3 Reviews

WhatsApp Chat Button, Message with Product Informations Show more

The Whatsmart WhatsApp Buy Button app revolutionizes customer communication by seamlessly integrating an advanced WhatsApp chat button into your website. With customizable options like gradient colors and dynamic product information, you can enhance the user experience by aligning the button's design with your site's theme. The flexibility to reposition the button helps prevent overlap with other sticky buttons, ensuring a clean and professional appearance. This tool makes sure you never compromise on offering an easy chat system, which is essential in today's customer service landscape. By featuring both advanced and standard WhatsApp buttons, Whatsmart ensures comprehensive coverage across all your web pages for consistent user engagement.
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Whatsapp chat button
Automated product messages
Customizable button colors
Dynamic product info
Button position control
  • $6.99 / Month
  • Free Plan Available
9.1
3 Reviews

Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.
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Theme integration
Email notifications
File uploads
Drag-and-drop
Smtp configuration
Ai form creation

Streamline support with multilingual FAQs and SEO optimization

Seo optimization
Instant search
Multilingual faqs
Unlimited q&a
Product page display
Interface customization
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Centraliza y mejora la atención al cliente en Shopify con B2Chat. Show more

B2Chat es una innovadora aplicación diseñada para integrar tu tienda Shopify, permitiendo ofrecer un servicio de atención al cliente excepcional. Con esta herramienta, puedes centralizar tus conversaciones, sincronizar contactos y automatizar mensajes, lo que garantiza una comunicación fluida y eficiente con tus clientes. Su capacidad para conectar automáticamente los contactos entre Shopify y WhatsApp permite gestionar todas las conversaciones en un solo lugar, incluso con múltiples agentes. Además, B2Chat reduce el tiempo de respuesta al ofrecer respuestas automáticas para preguntas frecuentes, mejorando así la experiencia del cliente. La aplicación también permite respuestas rápidas y personalizadas, lo que ayuda a fidelizar a los clientes y optimizar cada interacción. Al facilitar la comunicación efectiva a través de WhatsApp y otros canales esenciales, B2Chat contribuye significativamente a aumentar las ventas y la lealtad del cliente desde una plataforma unificada.
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Sync contacts
Automate messages
Manage multiple agents
Centralize conversations
Quick personalized responses

Enhance Shopify customer engagement with WhatsApp messaging and automation. Show more

GS: Whatsapp Chat + Marketing for Shopify is a powerful tool designed to enhance customer engagement and streamline communication for your online store. Seamlessly send personalized messages, bulk updates, and automate customer interactions directly from your Shopify dashboard using the WhatsApp Cloud API. The app offers a user-friendly interface that allows you to effortlessly manage and drive your marketing efforts towards better results. Whether you're sending promotions, updates, or important announcements, GS: Whatsapp Chat + Marketing ensures your messages reach your audience effectively. Utilize Meta-approved or custom templates to tailor your communication and create a more personalized customer experience. This app is an ideal solution for store owners looking to simplify their workflow and boost customer satisfaction through efficient and targeted communication.
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Personalized messaging
Bulk updates
Automate interactions

Effizientes Affiliate-Marketing-Tracking für den Shop mit bly Show more

Bly Affiliate Marketing is a powerful tool designed to seamlessly integrate your Shopify store with bly's external affiliate marketing platform. It enables you to connect with and recruit affiliates, influencers, bloggers, and comparison sites, thereby boosting your sales and reaching new customer groups. The app focuses on connectivity and tracking, with partner management taking place within bly's external system. Its automatic integration and setup ensure a hassle-free experience for those with an existing bly account. You can explore numerous partners through bly's external system and maximize your outreach efforts. Moreover, the platform follows a performance-based model, allowing you to reward only confirmed sales, ensuring cost-effective marketing strategies.
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Affiliate recruitment
Efficient tracking
Sales-based rewards
  • Free Plan Available
1 Reviews

Envie agora notificações via WhatsApp para os seus clientes

Whatsapp notifications
Notify purchases
Notify payments
Notify shipping

Allow editing shipping address even after an order is placed. Show more

The "Allow Editing Shipping Address" app is a versatile tool designed to enhance the post-purchase experience for both online retailers and customers. This app enables customers to easily update their shipping address after placing an order, reducing the risk of delivery errors and enhancing overall customer satisfaction. Retailers benefit from reduced instances of returned shipments and time-consuming customer service inquiries related to incorrect shipping addresses. The user-friendly interface makes it simple for customers to make necessary changes, while providing the retailer with real-time updates. Additionally, customizable notifications alert both parties to any address modifications, ensuring seamless communication and timely order updates. Ideal for e-commerce platforms of any size, this app is a must-have for those looking to streamline their fulfillment process and boost customer trust.
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Custom designs
Edit shipping address
Post-order edits
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Supercharge your store with WhatsApp Widget for support. Show more

CC: WhatsApp Chat Button Live is a revolutionary tool designed to enhance your online shopping experience with seamless WhatsApp support, specifically tailored for Shopify stores. With a focus on swift and reliable customer service, the app facilitates effective management of multiple agents, allowing store owners to designate online and offline slots and significantly reduce unanswered inquiries. Installing the WhatsApp chat button is straightforward, requiring no coding skills, and offers customizable options for title, image, and positioning to seamlessly match your store's branding. The responsive WhatsApp icon and chat widget not only improve customer interaction but also help drive engagement and sales, encouraging customers to return. Automated WhatsApp messages further enhance customer interactions, and the app supports seamless contact management on both desktop and mobile platforms. Elevate your customer support and foster efficient teamwork among agents using this innovative WhatsApp widget, ensuring top-notch service for your clientele.
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Customizable button design
Seamless whatsapp support
Multiple agent management
Automated whatsapp messages
Desktop and mobile support
  • $9-$25 / Month
  • Free Plan Available
3 Reviews

Build a beautiful FAQ quickly and easily! Show more

SlimFAQ simplifies the process of creating and managing FAQs for your websites. With its user-friendly interface, you can effortlessly craft multiple FAQs and integrate them with popular platforms like Shopify, WordPress, and Intercom. Integration is seamless, requiring only a simple code snippet, and you can personalize each FAQ with your own domain and logo to align with your brand’s identity. The app is compatible with both iOS and Android native applications, ensuring that FAQs are accessible across all devices. For developers, SlimFAQ offers a robust API, providing flexibility to integrate FAQs into any product or platform. Additional features include contact form integration and Intercom connectivity, enhancing user engagement and customer support. Whether you're a small business or a large enterprise, SlimFAQ makes managing FAQs quick, easy, and customizable.
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Brand customization
Platform integration
Quick faq creation
Multiple faq support
Ios and android compatibility

Manage Returns, Replacement, and Customer Communication. Show more

InstaReturns by ShipDelight is a comprehensive return management system designed to streamline the return process for businesses and their customers. Tailored to meet specific brand needs, it covers a vast array of Indian pincodes, ensuring reliable return pickups often on the same working day. The app seamlessly integrates with Shopify, automatically handling replacement orders, which relieves the burden of manual intervention. Businesses can enhance customer satisfaction through real-time communication via SMS and WhatsApp, keeping customers informed throughout the return journey. InstaReturns offers a personalized brand experience with customizable return reasons, aligning closely with brand expectations. The focus on a quality check return pickup service ensures smooth and efficient handling of returned goods, making it an indispensable tool for businesses in India.
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Real-time communication
Brand customization
Easy returns
Replacement orders
Full india coverage
Return reason customization
  • $10-$100 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

24/7 AI Customer Support at Your Fingertips Show more

WhatsGPT:ChatGPT Sales Bot is your go-to solution for exceptional customer service, integrating the advanced AI capabilities of ChatGPT models (GPT-3.5 & GPT-4). Designed for 24/7 accessibility, this intelligent chatbot effortlessly transforms casual inquiries into potential sales, enhancing your business's efficiency and responsiveness. Beyond just basic support, WhatsGPT offers real-time product updates, ensuring your bot adapts instantly to any changes in product lines or shop policies. It boasts seamless multi-language support, allowing you to cater to an international customer base without any language barriers. The app is designed for ease of use, enabling swift setup and training with simple file uploads, ensuring your bot is ready to perform in minutes. Built on a secure and reliable infrastructure, WhatsGPT ensures your business communications are safeguarded while providing cutting-edge service.
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Real-time updates
One-time setup
24/7 support
Multi-language
Secure infrastructure

Enable your customers to easily reach you via WhatsApp. Show more

The "WhatsApp Chat Button Squadkin" app provides a seamless way to integrate a WhatsApp chat button directly into your online store, enabling real-time communication with customers who have inquiries about products, services, orders, or returns. With the ability to set a pre-filled message, users can effortlessly initiate a chat with just a click, ensuring quick and direct communication. The app offers extensive customization options, allowing you to modify the button's layout, position, image, and colors to perfectly match your store's design aesthetic. Featuring three distinct layout designs, it provides a versatile approach to fit any store's needs. This tool not only enhances customer engagement but also streamlines support interactions, making it a valuable addition to any e-commerce platform. Start customizing your chat button today and improve your customer service effortlessly.
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Customizable button
Varied layouts
Add whatsapp button
Preset messages

"Boost sales with AI-driven product recommendations via GPTButton."

AI Powered Customer Support Show more

SolveBot is a comprehensive customer support solution seamlessly integrated into your Shopify admin dashboard. It streamlines the process of managing customer inquiries by routing emails sent to your designated support address directly to the SolveBot system. The AI backend then drafts intelligent and contextually relevant responses that are emailed back to your customers, ensuring efficient and effective support. Users can optimize SolveBot's performance by enriching the AI training manual with store-specific policies and product information, thereby improving the AI Assistant's ability to handle complex queries. With features like automated ticket management and rapid response generation, SolveBot empowers businesses to elevate their customer service operations. The app fosters a robust support environment that adapts and grows with your ecommerce needs on Shopify.
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Email response automation
Ai ticket management
Ai training manual
  • Free Plan Available
8.2
2 Reviews

Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.
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Theft protection
Claims management
Damage coverage
Loss coverage
Transaction integration
  • $7.99-$14.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.3
196 Reviews

Collect & Show Testimonials with photos in slider & grid style Show more

EVM Customer Testimonials is a versatile app designed to effortlessly showcase your customer testimonials in a visually appealing grid or slideshow format. The app simplifies the process of collecting feedback, enabling you to gather testimonials via a website submission form or email form for convenient moderation. Enhance your showcase with photo reviews by collecting and displaying product photos from your customers. Whether you prefer a sleek grid or dynamic slideshow presentation, choose from five pre-made templates to suit your brand's style. The app offers easy sorting of testimonials through a user-friendly admin panel, ensuring seamless organization. With customizable features and dedicated support, EVM Customer Testimonials is a valuable tool for building trust and increasing credibility with potential customers by highlighting authentic customer experiences.
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Photo reviews
Premade templates
Slideshow format
Testimonials grid
Submission form
Sort testimonials

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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