Unified Order Return

Develop by Shopify

$50

/ Month

Free plan available

Making return and exchange smooth for customers.

Streamlined management

Shipping label generation

Fast return process

Order history viewing

Initiate return process

Automatic approval

Return tracking dashboard

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About Unified Order Return

Launched Nov 15, 2021

Built by Shopify

Address

SOUTH SAN FRANCISCO, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

App provides a fast return process to maximize the chance of your customers shopping again.

Unified Order Return Unified Order Return provides a fast and cool return process to maximize the chance of your customers shopping again. It enables customers to view the order history and initiate a return process that suits their merchant’s preferences. Unified Order Return backend simplifies and streamlines the return management process, saving you and your team a massive amount of time.

Streamlines the return management process.
Automatic return approval and shipping label generation.
Dashboard to track customers return requests.

Pros

Provides a fast and easy return process, increasing the likelihood of repeat customers
Customers can view their order history and initiate a return process tailored to the merchant's preferences
Streamlines the return management process, saving significant time for the merchant and their team
Includes automatic return approval and shipping label generation, reducing manual efforts
Offers a dashboard to track customer return requests, enhancing operational efficiency

Cons

Limited to the returns management process, may not offer broader post-purchase functionality
Heavily reliant on the implementation and configuration by the merchant, which may require initial setup efforts
Potential issues with system updates and maintenance, possibly disrupting the return flow temporarily