WhatsApp Chat Support

Develop by Shopify

$2.99

/ Month

Free plan available 14 Days Free Trial

The most customizable WhatsApp chat app with multiple agents.

Customizable design

Quick setup

Multiple agents

Sticky widget

Sleek & modern

About WhatsApp Chat Support

Launched Jul 11, 2024

Built by Shopify

Address

127 West 30th Street, 9th Floor, #1009, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

WhatsApp chat button with click-to-chat widget with multiple agents, advanced styling, and more!

The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop

Multiple Agents: Route chats to the appropriate team members.
Customizable Design: Match the widget to your brand.
Quick Setup: Easily integrate with your online store.
Sticky Widget: Remains visible as users browse.
Click to Chat: One agent? No problem! Start a conversation in one click.

Pros

Multiple Agents: Allows routing chats to appropriate team members for efficient customer support
Customizable Design: Ability to match the widget to your brand identity using custom CSS
Quick Setup: Easy integration with online stores, saving time on implementation
Sticky Widget: The chat button remains visible as users browse, enhancing accessibility
Sleek & Modern: Enhances the store's aesthetic appeal with a modern design
Responsive Design: Ensures optimal performance on both mobile and desktop platforms
Prefilled Messages: Simplifies customer communication by auto-filling initial messages

Cons

Dependency on WhatsApp: Requires customers to use WhatsApp, limiting reach to those who use the platform
CSS Customization Requirement: Requires knowledge of CSS for design customization, potentially challenging for non-tech-savvy users
Potential Privacy Concerns: Sharing personal phone numbers of multiple agents might raise privacy issues
Limited Support Channels: Constrained to WhatsApp chat only, excluding other communication preferences of customers
No Advanced Analytics: Lacks detailed analytics and reporting features for tracking chat performance

Top Helpful Reviews

BOCA POP CLINIC

Dec 17, 2025 on Shopify

Hello Support Team, I have already selected and confirmed the paid plan for your app in our Shopify store, but the app is still showing as being on the free plan and the paid features are not available yet. Store admin link: https://admin.shopify.com/store/boca-pop-clinic We need the paid plan features to be activated so we can configure multiple agents and use all functionalities included in the paid subscription. If possible, please skip or manually end the free trial and activate the paid plan features immediately. Our Shopify billing information is already set up, and we are ready to proceed with the subscription. Thank you in advance for your support. Best regards,

MEDLEY

Jul 28, 2024 on Shopify

Super useful app, easy to install. The support is very quick to answer and helpful. Everything is smooth for us and our clients. I highly recommend it !

FOAMS

Jul 24, 2024 on Shopify

I finally found the perfect app to connect with my customers. This app has everything I wanted: it's easy to use and integrate, and the support team quickly answers any questions. I definitely recommend it—5 stars well deserved.

Luxor Jewels

Jul 21, 2024 on Shopify

WhatsApp Chat Button Widget is amazing! It was super easy to integrate, and I got it set up exactly how I wanted. It makes it so simple for my customers to reach out directly to me. The support was really helpful too and answered all my questions. I highly recommend you install this widget!!