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OnAir: 1‑Click Online Calls logo

OnAir: 1‑Click Online Calls

Develop by Vocus.io Inc

$9-$49

/ Month
7 Days Free Trial

OnAir lets customers call you instantly via a unique link

Seamless communication
Instant customer calls
Flexible availability

About OnAir: 1‑Click Online Calls

Launched Oct 10, 2024

Categories

Built by Vocus.io Inc

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Introduction Video

Description

Instant customer calls on your phone - no downloads or installations needed for customers!

How many potential customer landed on your store, had a question, but did not find someone to speak to? OnAir embeds a sleek "tap to call" widget on your store. Customers can call you from their browser (no app downloads!). You receive calls directly on your phone, while you're on the go. Mark yourself offline and the widget will vanish until you're back online. Route calls between your colleagues. Transcribe calls. And so much more!

How many potential customer landed on your store, had a question, but did not find someone to speak to? OnAir embeds a sleek "tap to call" widget on your store. Customers can call you from their browser (no app downloads!). You receive calls directly on your phone, while you're on the go. Mark yourself offline and the widget will vanish until you're back online. Route calls between your colleagues. Transcribe calls. And so much more! more
  • Tap-to-call widget: users can call you from their browser
  • Receive calls on your phone: directly, just like a normal call
  • Show/hide widget: mark yourself offline and the widget is hidden
  • Route calls between colleagues, whomever is online can pickup the customer call
  • Collect customer name and email as they reach out for a call

Pros

  • Real-time communication enhances customer interaction
  • Simple setup with a unique OnAir link that can be used across various platforms
  • No software download needed for customers, making it user-friendly
  • Easy creation of personalized links for individual or team use
  • Flexible availability management with online/offline status
  • Email badge feature to show availability
  • Slick call queues for seamless visitor experience if you are already on a call

Cons

  • Dependent on user being marked online for calls to initiate
  • Potential privacy concerns with direct audio/video calls
  • Quality of calls may vary depending on internet stability

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