We started out with Limechat for their support platform and soon subscribed to their Gen AI chatbot and Marketing Suite as well. Limechat and its two-way communication have played a pivotal role in our customer engagement, driving up our retention rate and LTV while also helping us close more sales from cart drop-offs. The AI chatbot has also streamlined our presales process to a large extent by providing accurate information regarding our products’ usage, maintenance & health benefits which was a huge roadblock for our customers to complete their purchase. A special shoutout to Ashwath Nitin our CSM who goes above and beyond to help us achieve our objectives!

Amazing team. What I loved is the ownership of the team to make it successful. Some pre-designed journeys could be there as in Improvemnt

Integrating with all of our marketing tools was effortless. They respond quickly and actively to assist in resolving any problems we encountered.

Been using Limechat for sometime now and it has been nothing short of expectations. Great dashboard, amazing UI, supportive team!

We recently launched our brand and partnered with Limechat for marketing and retention, and the results have been outstanding. Limechat has played a crucial role in driving impressive retention rates, reaching new audiences, and engaging our current customers through direct support on WhatsApp. The Limechat team has proven to be much more than just a service provider. They've truly become a valued partner in our growth journey.

Great product. Super easy to integrate. Fully automated journey's and campaign reports. Definitely recommend this to everyone. CS team is very supportive and always stays on top of the things. looking for a whatsapp automation.

Switching to LimeChat for our WhatsApp has been a brilliant decision. LC has significantly helped improved our WhatsApp communication strategy and the bot’s ability to handle customer queries have enhanced our customer experience.

We have been using whatsapp for more than 6 months , now we can see improvement in revenue of our website with the team support/ continuous meetings/ new challenges /trainings. Bhavya's contribution in aligning many thimgs/ added new intiatives in our business model had really helped us.

Great dashboard, super pleasant onboarding experience. The team has helped us understand each aspect in detail and has also been available for any and all queries!

- Great Dashboard, Clean & Simple UI - Hands on support, kudos to Mannan - Complete suite for whatsapp commerce - Helped us in conversing with our customers very efficiently and touchbase with them with campaigns and journeys - New Features are rolled out frequently, team is always trying to better the product as per the current market needs