Shopify Customer journeys apps 2025

FieldsRaven

$19.99 / Month

9.1

3 Reviews

Build advanced features on top of metafields (req. liquid, JS) Show more

FieldsRaven is an innovative app designed to simplify on-the-fly data collection on Shopify, enabling users to maximize the potential of their Shopify themes. By leveraging Shopify's app proxy, FieldsRaven unlocks the power of the Metafields API directly on the storefront, allowing users to effortlessly create or update metafields. This functionality expands creative possibilities, offering greater customization and flexibility in tailoring customer journeys and personalizing themes. Users can utilize languages like Liquid, HTML, and JavaScript to craft dynamic experiences, while FieldsRaven manages the technical intricacies behind the scenes. With its secure and easy-to-use interface, FieldsRaven empowers Shopify users to explore limitless opportunities in enhancing their online stores. The app is perfect for those looking to innovate and personalize their storefronts without compromising on security or ease of use.

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Data collection

Create metafields

Update metafields

Theme personalization

Custom customer journeys

Liquid scripting

Install App

LimeChat: WhatsApp Support+AI

$199-$699 / Month

9.1

48 Reviews

Claim Offer

Build AI-driven WhatsApp journeys. Market & convert on chat! Show more

LimeChat: WhatsApp Support+AI is a powerful tool that large brands trust to enhance customer retention and engagement through WhatsApp. This innovative app shifts repeat revenue streams from conventional Meta ads to the efficiency of WhatsApp by utilizing features like broadcasts, customer journeys, and abandoned checkout messaging. With its GPT-powered chatbots, LimeChat optimizes customer support, allowing businesses to scale operations without the need for additional staff. The app stands out due to its spam-free marketing approach and compliance with major standards such as GDPR, SOC2, and ISO27001, ensuring data security and privacy. LimeChat also provides hands-on support with dedicated WhatsApp experts and boasts comprehensive CRM integration for seamless communication across multiple platforms. Through AI-powered analytics, businesses gain insightful metrics on Return on Advertising Spend (RoAS), conversions, Customer Satisfaction (CSAT), and Net Promoter Score (NPS).

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Customer journeys

Abandoned cart messages

Ai-driven whatsapp commerce

Gpt chatbots

Spam-free marketing

Whatsapp selling

Install App

Front Systems

8.2

1 Reviews

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Manage master data, stock accuracy and sell in-store with POS Show more

Front Systems is a versatile Point of Sale (POS) solution designed to streamline store operations and enhance customer interactions. This app serves as a central hub for store associates, allowing them to focus on customer engagement by consolidating all store routines into a single platform. By improving stock-taking accuracy, Front Systems ensures that stores can effectively manage inventory, boosting sales and increasing successful "pickup in store" orders. The app is fiscally compliant in over 20 countries, making it a reliable tool for global retail operations. With its robust support and customer service, Front Systems offers peace of mind for businesses seeking a comprehensive, easy-to-use solution. Empowering omni-channel customer journeys, it simplifies the retail process, facilitating seamless shopping experiences for customers.

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Pos integration

Omnichannel support

Stock accuracy

Stock taking

Pickup in store

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Gleantap: All‑in‑one Messaging

$99-$299 / Month

8.2

1 Reviews

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All-in-one platform for retention, support, sales & marketing. Show more

Gleantap: Retention Automation is a comprehensive customer experience platform designed to leverage customer data for improved engagement, ultimately driving repeat purchases and increasing revenue. The platform integrates four key modules—Omnichannel Inbox with AI, Marketing Automation, Sales CRM, and Reputation Management—into a seamless solution, simplifying your workflow. By automating full customer journeys based on behavior or specific timing, Gleantap allows businesses to deploy AI agents for responsive interaction across multiple channels such as Email, SMS, Web Chat, and popular social media platforms like Facebook Messenger, Instagram, and Whatsapp. The app empowers you to engage customers through dynamic, two-way conversations using both AI and human agents, enhancing the customer experience. With Gleantap, creating multi-touch journeys tailored to customer data is straightforward, and you can also utilize forms for collecting feedback, surveys, or generating reviews. To support your marketing efforts, a dedicated Customer Success Manager is available to ensure the success of your campaigns. Whether you're looking to build intuitive pipelines for lead tracking, upsells, or fulfillment, Gleantap provides the tools necessary for effective customer retention and growth.

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Marketing automation

Feedback collection

Two-way conversations

Omnichannel inbox

Ai-driven automations

Sales crm

Install App

Origin UTM Tracking

$9-$39 / Month

9.1

9 Reviews

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UTM-based tracking and reporting to give you clarity Show more

Origin UTM Tracking is a powerful tool designed to resolve the iOS14 tracking challenges faced by digital marketers, especially those using Facebook Ads. This app ensures that all sales are accurately attributed, preventing any loss of valuable data that could lead to ineffective spending on advertising. By generating UTM links and snippets that integrate seamlessly with Facebook Ads, it provides precise insights into which ads are driving results and which are not, allowing for data-driven decision-making. With this app, users can easily identify their top-performing sources and campaigns, ultimately optimizing their marketing strategy. The instant reporting feature provides real-time updates on new orders and customer journeys, ensuring that businesses remain agile in their advertising efforts. Origin UTM Tracking is the ultimate solution for businesses looking to gain clarity and control over their advertising ROI in a post-iOS14 landscape.

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Accurate reporting

Top-performing sources

Instant reporting

Generate utm links

Install App

OmniSegment CDP & MA

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AI multichannel marketing for effective customer growth Show more

OmniSegment CDP & MA is a sophisticated customer data platform that enhances brand engagement by delivering valuable customer insights and streamlining multi-channel marketing automation. This powerful tool harnesses AI-powered predictive models to anticipate customer behavior, allowing brands to strategically tailor their marketing approaches. With its intuitive no-code automation builder, users can effortlessly design and manage automated customer journeys, enhancing the personalization and efficiency of marketing campaigns. OmniSegment offers seamless multi-channel communication capabilities, enabling brands to connect with their audience through email, SMS, LINE, and WhatsApp. By providing automated data analysis and segmentation, the platform ensures that data-driven decisions are made quickly and accurately. Additionally, the app's real-time performance tracking features empower marketers to monitor and optimize their campaigns continuously, ensuring maximum impact and ROI.

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Multi-channel communication

Automated data analysis

Ai-powered predictive models

No-code automation builder

Real-time performance tracking

Install App

INTER Google Ads Tracking

$7.99 / Month

Collect conversion data straight to your Google Ads account Show more

The INTER Google Ads Tracking app is a powerful tool designed to optimize your advertising strategy by providing actionable insights into your Google Ads performance. Suitable for merchants of all sizes, this app simplifies the process of tracking ad campaigns, enabling precise performance measurement and enhancing the return on your investment. With features like seamless integration with your store and Google Ads, users can effortlessly monitor conversions and ROI to pinpoint successful strategies. The app also offers custom conversion tracking, allowing merchants to define specific actions that matter most to their business. Advanced attribution capabilities provide a deeper understanding of customer journeys, empowering users to make informed, data-driven decisions. With INTER Google Ads Tracking, merchants can confidently navigate their advertising efforts to fuel business growth.

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Seamless integration

Custom conversions

Advanced attribution

Swan AI

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Customer Engagement Platform For Retailers Show more

Swan AI is an innovative app designed to streamline the management of your online business, allowing you to concentrate on growth rather than day-to-day operations. This app automates numerous crucial business tasks, making it easier to manage your workload efficiently. By sending targeted communications, Swan AI boosts customer retention, ensuring your audience stays engaged with your brand. The app also segments customers based on their behaviors, providing personalized experiences that enhance customer satisfaction and loyalty. With advanced tracking and analytics features, you can gain valuable insights from customer data, enabling you to make informed decisions that drive business success. Swan AI empowers businesses to operate smarter and expand faster by removing the complexities of everyday management.

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Order management

Customer management

Customer journeys

Automate inventory

Crm segments

Install App

Admetrics Data Studio

$399-$899 / Month

8.2

14 Reviews

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Scale ads profitably with marketing attribution and analytics Show more

Admetrics Data Studio is a cutting-edge marketing analytics platform that ensures compliance with GDPR and CCPA, unifying both paid and organic traffic sources to deliver AI-based insights aimed at boosting ad performance. It provides marketers with actionable insights into customer journeys and accurately attributes sales to the right channels, enabling data-driven decisions through its extensive dashboard featuring over 100 metrics. The app’s integrated statistics engine allows users to test creatives, audiences, and campaigns across various channels, ensuring optimal campaign effectiveness. Admetrics also addresses iOS14+ tracking gaps with privacy-compliant solutions, guaranteeing accurate tracking and attribution. It helps marketers understand critical metrics like ROAS, POAS, and CAC, along with more than 50 additional metrics, all consolidated into a user-friendly dashboard. Furthermore, Admetrics enhances efficiency with its server-to-server (S2S) integration that seamlessly transfers data back to platforms like Meta, and offers AI-based predictive audiences for improved retargeting and prospecting strategies.

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Ai-based insights

Sales attribution

Comprehensive dashboard

Integrated statistics engine

Privacy-compliant tracking

Ad-level metrics

Install App

INTER - Google Ads Tracking

$8 / Month

Collect conversion data straight to your Google Ads account

Seamless integration

Roi monitoring

Custom conversions

Advanced attribution

Effortless tracking

Precise measurement

Dotdigital

7.9

4 Reviews

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Enhance customer journeys with Dotdigital’s seamless BigCommerce integration. Show more

Dotdigital is a comprehensive customer experience and data platform designed to empower marketing teams with the tools needed to exceed customer expectations. By offering highly personalized cross-channel journeys, Dotdigital ensures a seamless and enriched consumer interaction. Renowned for its robust BigCommerce integration, the app provides a streamlined connection between your BigCommerce store and Dotdigital account, keeping subscribers and key data in perfect sync. With global offices in New York, London, Europe, and APAC, Dotdigital delivers a universally accessible solution. Users can quickly set up the BigCommerce integration to effortlessly sync store data, map customer information, and trigger marketing programs based on store events. This capability allows businesses to craft powerful customer journeys that foster higher conversion rates while supercharging marketing efforts.

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Seamless integration

Data sync

Cross-channel marketing

Personalized journeys

Try for Free

FieldsRaven

$19.99 / Month

9.1

3 Reviews

Claim Offer

Build advanced features on top of metafields (req. liquid, JS) Show more

FieldsRaven is an innovative app designed to simplify on-the-fly data collection on Shopify, enabling users to maximize the potential of their Shopify themes. By leveraging Shopify's app proxy, FieldsRaven unlocks the power of the Metafields API directly on the storefront, allowing users to effortlessly create or update metafields. This functionality expands creative possibilities, offering greater customization and flexibility in tailoring customer journeys and personalizing themes. Users can utilize languages like Liquid, HTML, and JavaScript to craft dynamic experiences, while FieldsRaven manages the technical intricacies behind the scenes. With its secure and easy-to-use interface, FieldsRaven empowers Shopify users to explore limitless opportunities in enhancing their online stores. The app is perfect for those looking to innovate and personalize their storefronts without compromising on security or ease of use.

Show less

Data collection

Create metafields

Update metafields

Theme personalization

Custom customer journeys

Liquid scripting

Install App

VTN Power Wishlist

$2.99 / Month

8.2

10 Reviews

Claim Offer

Customize wishlist to elevate customer journeys, boosting sale Show more

"VTN Power Wishlist" transforms shopping by allowing users to effortlessly compile and customize wishlists from any page. It offers deep insights into customer preferences, enabling targeted marketing and a more customized shopping experience. Both account holders and guest users are empowered to create and manage their wishlists with ease, ensuring everyone can express their personal style and aspirations. Advanced reporting tools are integral, providing comprehensive data analysis to refine marketing strategies and improve sales outcomes. The app supports seamless wishlist integration across multiple pages, enhancing user convenience with the ability to save items for later. Personalize your setup with expert guidance to align the app with your store's unique needs. Don’t miss out on early bird discounts by installing "VTN Power Wishlist" today.

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Advanced reporting

Personalized shopping

Targeted marketing

Customizable wishlists

Guest user support

Save for later

Install App

Freshmarketer: Email & SMS

$15 / Month

6.6

19 Reviews

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Multichannel marketing campaigns and customer journeys Show more

Freshmarketer: Email & SMS is a powerful tool designed to enhance customer engagement across various channels. By integrating with platforms like email, WhatsApp, SMS, and chat, it enables businesses to provide seamless and consistent cross-channel experiences. The app excels at converting abandoned carts into successful sales through targeted messages and compelling offers, thus boosting conversion rates. It offers comprehensive personalization by tailoring campaigns based on customer interests and behavior. With all Shopify data centralized, Freshmarketer aids in simplifying customer support by offering rich context and resolving issues swiftly. The app also allows for seamless synchronization of historical data to engage customers more effectively and provides pre-built templates ready for multichannel marketing endeavors. Additionally, it automates social media activities on platforms like Instagram and Facebook, driving engagement and strengthening customer relationships.

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Pre-built templates

Engage buyers

Convert abandoned carts

Personalize campaigns

Resolve issues faster

Cross-channel experiences

Install App

Carts Guru

7.6

28 Reviews

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Marketing automation for SMS marketing, email, FBM retargeting Show more

Carts Guru is a powerful multichannel marketing app designed to enhance customer engagement and drive revenue growth through automated workflows tailored to consumer behavior. By leveraging email, SMS, and funnel communications, the app ensures effective customer interactions across multiple channels. It addresses cart abandonment and reactivates past customers, helping businesses minimize lost sales. With configurable funnels and widgets, Carts Guru aids in expanding your contact database through visitor opt-ins. The app also focuses on building customer loyalty, transforming occasional buyers into regular patrons. Equipped with more than 60 segmentation criteria and pre-built marketing templates, it offers tools for targeted campaigns with proven ROI. Additionally, Carts Guru features automated discount management to further boost conversions and foster sustainable revenue growth.

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Pre-built templates

Automated discounts

Automated workflows

Cart abandonment reduction

Loyalty building

Multichannel communication

Install App

Dodgeball

9.1

1 Reviews

Claim Offer

Orchestrate any anti-fraud policy across customer journeys Show more

Dodgeball is a powerful tool designed to save time and eliminate fraud and abuse for your Shopify storefront. It offers a comprehensive, end-to-end fraud prevention solution, providing a clear, unified view of your customers' journey from their first click to the transaction. With its intuitive drag-and-drop Checkpoint decisions, Dodgeball allows you to build effective fraud prevention policies at every stage of the buying process. Its seamless integration with any third-party fraud engines can be completed in less than 60 seconds, making it a quick and efficient solution for Shopify users. Dodgeball ensures automated protection, providing simple testing, decision-making, and analytics to tackle sophisticated fraud and abuse. Gain complete visibility and manage potential threats faster with in-product monitoring, offering a robust defense against fraud at every step.

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Third-party integration

Real-time protection

End-to-end prevention

Unified customer view

Drag-and-drop checkpoints

In-product visibility

Install App

LateShipment.com Delivery Experience Management

8.2

1 Reviews

Claim Offer

Enhance post-purchase experience by managing and optimizing delivery journeys. Show more

LateShipment.com Delivery Experience Management is an essential tool for BigCommerce users looking to enhance their post-purchase customer interactions. The app empowers businesses to take full control of the delivery experience, ensuring that every stage of the order journey is seamless and satisfying for customers. By proactively managing shipment processes, LateShipment.com helps reduce the volume of shipping-related inquiries, allowing businesses to focus on providing exceptional service. With real-time tracking and insightful analytics, the app not only resolves delivery issues swiftly but also anticipates potential delays, keeping customers informed and reassured. This proactive approach transforms what could be a stressful waiting period into a pleasant extension of the shopping experience, ultimately leading to increased customer loyalty and satisfaction. Overall, LateShipment.com serves as a vital component in optimizing the delivery phase, giving businesses the tools to deliver delight along with their products.

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Order tracking

Automated notifications

Delivery management

Post-purchase optimization

Try for Free

Refly

$49-$249 / Month

Claim Offer

"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

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Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

Install App

Braze

Claim Offer

Boost business growth with Braze: engage, personalize, analyze, and optimize effortlessly.

Install App

LimeChat: WhatsApp Support+AI

$199-$699 / Month

9.1

48 Reviews

Claim Offer

Build AI-driven WhatsApp journeys. Market & convert on chat! Show more

LimeChat: WhatsApp Support+AI is a powerful tool that large brands trust to enhance customer retention and engagement through WhatsApp. This innovative app shifts repeat revenue streams from conventional Meta ads to the efficiency of WhatsApp by utilizing features like broadcasts, customer journeys, and abandoned checkout messaging. With its GPT-powered chatbots, LimeChat optimizes customer support, allowing businesses to scale operations without the need for additional staff. The app stands out due to its spam-free marketing approach and compliance with major standards such as GDPR, SOC2, and ISO27001, ensuring data security and privacy. LimeChat also provides hands-on support with dedicated WhatsApp experts and boasts comprehensive CRM integration for seamless communication across multiple platforms. Through AI-powered analytics, businesses gain insightful metrics on Return on Advertising Spend (RoAS), conversions, Customer Satisfaction (CSAT), and Net Promoter Score (NPS).

Show less

Customer journeys

Abandoned cart messages

Ai-driven whatsapp commerce

Gpt chatbots

Spam-free marketing

Whatsapp selling

Install App

Shopify Customer journeys apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 10 Apps

FieldsRaven

LimeChat: WhatsApp Support+AI

Front Systems

Gleantap: All‑in‑one Messaging

Origin UTM Tracking

OmniSegment CDP & MA

INTER Google Ads Tracking

Swan AI

Admetrics Data Studio

INTER - Google Ads Tracking

Dotdigital

FieldsRaven

VTN Power Wishlist

Freshmarketer: Email & SMS

Carts Guru

Dodgeball

LateShipment.com Delivery Experience Management

Refly

Braze

LimeChat: WhatsApp Support+AI