Shopify Customer journeys apps 2025

Front Systems

7.8

1 Reviews

Manage master data, stock accuracy and sell in-store with POS Show more

Front Systems is a versatile Point of Sale (POS) solution designed to streamline store operations and enhance customer interactions. This app serves as a central hub for store associates, allowing them to focus on customer engagement by consolidating all store routines into a single platform. By improving stock-taking accuracy, Front Systems ensures that stores can effectively manage inventory, boosting sales and increasing successful "pickup in store" orders. The app is fiscally compliant in over 20 countries, making it a reliable tool for global retail operations. With its robust support and customer service, Front Systems offers peace of mind for businesses seeking a comprehensive, easy-to-use solution. Empowering omni-channel customer journeys, it simplifies the retail process, facilitating seamless shopping experiences for customers.

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Pos integration

Omnichannel support

Stock accuracy

Stock taking

Pickup in store

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Admetrics Data Studio

$129-$899 / Month

7.8

12 Reviews

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Scale ads profitably with marketing attribution and analytics Show more

Admetrics Data Studio is a cutting-edge marketing analytics platform that ensures compliance with GDPR and CCPA, unifying both paid and organic traffic sources to deliver AI-based insights aimed at boosting ad performance. It provides marketers with actionable insights into customer journeys and accurately attributes sales to the right channels, enabling data-driven decisions through its extensive dashboard featuring over 100 metrics. The app’s integrated statistics engine allows users to test creatives, audiences, and campaigns across various channels, ensuring optimal campaign effectiveness. Admetrics also addresses iOS14+ tracking gaps with privacy-compliant solutions, guaranteeing accurate tracking and attribution. It helps marketers understand critical metrics like ROAS, POAS, and CAC, along with more than 50 additional metrics, all consolidated into a user-friendly dashboard. Furthermore, Admetrics enhances efficiency with its server-to-server (S2S) integration that seamlessly transfers data back to platforms like Meta, and offers AI-based predictive audiences for improved retargeting and prospecting strategies.

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Ai-based insights

Sales attribution

Comprehensive dashboard

Integrated statistics engine

Privacy-compliant tracking

Ad-level metrics

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LimeChat: WhatsApp Support+AI

$19-$499 / Month

7.4

43 Reviews

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Build AI-driven WhatsApp journeys. Market & convert on chat! Show more

LimeChat: WhatsApp Support+AI is a powerful tool that large brands trust to enhance customer retention and engagement through WhatsApp. This innovative app shifts repeat revenue streams from conventional Meta ads to the efficiency of WhatsApp by utilizing features like broadcasts, customer journeys, and abandoned checkout messaging. With its GPT-powered chatbots, LimeChat optimizes customer support, allowing businesses to scale operations without the need for additional staff. The app stands out due to its spam-free marketing approach and compliance with major standards such as GDPR, SOC2, and ISO27001, ensuring data security and privacy. LimeChat also provides hands-on support with dedicated WhatsApp experts and boasts comprehensive CRM integration for seamless communication across multiple platforms. Through AI-powered analytics, businesses gain insightful metrics on Return on Advertising Spend (RoAS), conversions, Customer Satisfaction (CSAT), and Net Promoter Score (NPS).

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Customer journeys

Abandoned cart messages

Ai-driven whatsapp commerce

Gpt chatbots

Spam-free marketing

Whatsapp selling

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FieldsRaven

$19.99 / Month

7.8

2 Reviews

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Build advanced features on top of metafields (req. liquid, JS) Show more

FieldsRaven is an innovative app designed to simplify on-the-fly data collection on Shopify, enabling users to maximize the potential of their Shopify themes. By leveraging Shopify's app proxy, FieldsRaven unlocks the power of the Metafields API directly on the storefront, allowing users to effortlessly create or update metafields. This functionality expands creative possibilities, offering greater customization and flexibility in tailoring customer journeys and personalizing themes. Users can utilize languages like Liquid, HTML, and JavaScript to craft dynamic experiences, while FieldsRaven manages the technical intricacies behind the scenes. With its secure and easy-to-use interface, FieldsRaven empowers Shopify users to explore limitless opportunities in enhancing their online stores. The app is perfect for those looking to innovate and personalize their storefronts without compromising on security or ease of use.

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Data collection

Create metafields

Update metafields

Theme personalization

Custom customer journeys

Liquid scripting

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INTER - Google Ads Tracking

$8 / Month

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Collect conversion data straight to your Google Ads account

Seamless integration

Roi monitoring

Custom conversions

Advanced attribution

Effortless tracking

Precise measurement

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Swan AI

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Customer Engagement Platform For Retailers

Order management

Customer management

Customer journeys

Automate inventory

Crm segments

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OmniSegment CDP & MA

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AI multichannel marketing for effective customer growth Show more

OmniSegment CDP & MA is a sophisticated customer data platform that enhances brand engagement by delivering valuable customer insights and streamlining multi-channel marketing automation. This powerful tool harnesses AI-powered predictive models to anticipate customer behavior, allowing brands to strategically tailor their marketing approaches. With its intuitive no-code automation builder, users can effortlessly design and manage automated customer journeys, enhancing the personalization and efficiency of marketing campaigns. OmniSegment offers seamless multi-channel communication capabilities, enabling brands to connect with their audience through email, SMS, LINE, and WhatsApp. By providing automated data analysis and segmentation, the platform ensures that data-driven decisions are made quickly and accurately. Additionally, the app's real-time performance tracking features empower marketers to monitor and optimize their campaigns continuously, ensuring maximum impact and ROI.

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Multi-channel communication

Automated data analysis

Ai-powered predictive models

No-code automation builder

Real-time performance tracking

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Gleantap: Retention Automation

$99-$299 / Month

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All-in-one platform for retention, support, sales & marketing. Show more

Gleantap: Retention Automation is a comprehensive customer experience platform designed to leverage customer data for improved engagement, ultimately driving repeat purchases and increasing revenue. The platform integrates four key modules—Omnichannel Inbox with AI, Marketing Automation, Sales CRM, and Reputation Management—into a seamless solution, simplifying your workflow. By automating full customer journeys based on behavior or specific timing, Gleantap allows businesses to deploy AI agents for responsive interaction across multiple channels such as Email, SMS, Web Chat, and popular social media platforms like Facebook Messenger, Instagram, and Whatsapp. The app empowers you to engage customers through dynamic, two-way conversations using both AI and human agents, enhancing the customer experience. With Gleantap, creating multi-touch journeys tailored to customer data is straightforward, and you can also utilize forms for collecting feedback, surveys, or generating reviews. To support your marketing efforts, a dedicated Customer Success Manager is available to ensure the success of your campaigns. Whether you're looking to build intuitive pipelines for lead tracking, upsells, or fulfillment, Gleantap provides the tools necessary for effective customer retention and growth.

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Marketing automation

Feedback collection

Two-way conversations

Omnichannel inbox

Ai-driven automations

Sales crm

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Origin UTM Tracking

$10 / Month

6.3

5 Reviews

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UTM-based tracking and reporting to give you clarity Show more

Origin UTM Tracking is a powerful tool designed to resolve the iOS14 tracking challenges faced by digital marketers, especially those using Facebook Ads. This app ensures that all sales are accurately attributed, preventing any loss of valuable data that could lead to ineffective spending on advertising. By generating UTM links and snippets that integrate seamlessly with Facebook Ads, it provides precise insights into which ads are driving results and which are not, allowing for data-driven decision-making. With this app, users can easily identify their top-performing sources and campaigns, ultimately optimizing their marketing strategy. The instant reporting feature provides real-time updates on new orders and customer journeys, ensuring that businesses remain agile in their advertising efforts. Origin UTM Tracking is the ultimate solution for businesses looking to gain clarity and control over their advertising ROI in a post-iOS14 landscape.

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Accurate reporting

Top-performing sources

Instant reporting

Generate utm links

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INTER Google Ads Tracking

$7.99 / Month

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Collect conversion data straight to your Google Ads account Show more

The INTER Google Ads Tracking app is a powerful tool designed to optimize your advertising strategy by providing actionable insights into your Google Ads performance. Suitable for merchants of all sizes, this app simplifies the process of tracking ad campaigns, enabling precise performance measurement and enhancing the return on your investment. With features like seamless integration with your store and Google Ads, users can effortlessly monitor conversions and ROI to pinpoint successful strategies. The app also offers custom conversion tracking, allowing merchants to define specific actions that matter most to their business. Advanced attribution capabilities provide a deeper understanding of customer journeys, empowering users to make informed, data-driven decisions. With INTER Google Ads Tracking, merchants can confidently navigate their advertising efforts to fuel business growth.

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Seamless integration

Custom conversions

Advanced attribution

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Cooee ‑ CRO, Popup, Real time

7.8

20 Reviews

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Conversion optimization with popups and embeds powered by AI Show more

Cooee is an innovative app designed to optimize conversion rates for your Shopify store through AI-powered insights and personalized engagement tools like popups and embeds. It enables shop owners to move beyond generic visitor treatment by analyzing each visitor's intent in real time, segmenting them into low, medium, or high engagement levels to deliver tailored interactions. This targeted approach minimizes funnel leakage, ensuring visitors are guided, nurtured, and educated according to their buying journey. Cooee offers 1-to-1 personalized product recommendations for repeat customers, enhancing their shopping experience and boosting retention. Its plug-and-play campaign generation feature allows you to effortlessly create attention-grabbing campaigns using product images. Additionally, the app is designed to reduce abandoned carts and increase the average order value, making it a powerful tool for boosting sales and maximizing the return on your marketing investment.

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Product recommendations

Ai-powered insights

Personalized popups

Real time intent

Customer journey analysis

Funnel leakage minimization

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FieldsRaven

$19.99 / Month

7.8

2 Reviews

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Build advanced features on top of metafields (req. liquid, JS) Show more

FieldsRaven is an innovative app designed to simplify on-the-fly data collection on Shopify, enabling users to maximize the potential of their Shopify themes. By leveraging Shopify's app proxy, FieldsRaven unlocks the power of the Metafields API directly on the storefront, allowing users to effortlessly create or update metafields. This functionality expands creative possibilities, offering greater customization and flexibility in tailoring customer journeys and personalizing themes. Users can utilize languages like Liquid, HTML, and JavaScript to craft dynamic experiences, while FieldsRaven manages the technical intricacies behind the scenes. With its secure and easy-to-use interface, FieldsRaven empowers Shopify users to explore limitless opportunities in enhancing their online stores. The app is perfect for those looking to innovate and personalize their storefronts without compromising on security or ease of use.

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Data collection

Create metafields

Update metafields

Theme personalization

Custom customer journeys

Liquid scripting

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VTN Power Wishlist

$2.99 / Month

7.8

5 Reviews

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Customize wishlist to elevate customer journeys, boosting sale Show more

"VTN Power Wishlist" transforms shopping by allowing users to effortlessly compile and customize wishlists from any page. It offers deep insights into customer preferences, enabling targeted marketing and a more customized shopping experience. Both account holders and guest users are empowered to create and manage their wishlists with ease, ensuring everyone can express their personal style and aspirations. Advanced reporting tools are integral, providing comprehensive data analysis to refine marketing strategies and improve sales outcomes. The app supports seamless wishlist integration across multiple pages, enhancing user convenience with the ability to save items for later. Personalize your setup with expert guidance to align the app with your store's unique needs. Don’t miss out on early bird discounts by installing "VTN Power Wishlist" today.

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Advanced reporting

Personalized shopping

Targeted marketing

Customizable wishlists

Guest user support

Save for later

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Freshmarketer: Email & SMS

$15 / Month

7.2

20 Reviews

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Multichannel marketing campaigns and customer journeys Show more

Freshmarketer: Email & SMS is a powerful tool designed to enhance customer engagement across various channels. By integrating with platforms like email, WhatsApp, SMS, and chat, it enables businesses to provide seamless and consistent cross-channel experiences. The app excels at converting abandoned carts into successful sales through targeted messages and compelling offers, thus boosting conversion rates. It offers comprehensive personalization by tailoring campaigns based on customer interests and behavior. With all Shopify data centralized, Freshmarketer aids in simplifying customer support by offering rich context and resolving issues swiftly. The app also allows for seamless synchronization of historical data to engage customers more effectively and provides pre-built templates ready for multichannel marketing endeavors. Additionally, it automates social media activities on platforms like Instagram and Facebook, driving engagement and strengthening customer relationships.

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Pre-built templates

Engage buyers

Convert abandoned carts

Personalize campaigns

Resolve issues faster

Cross-channel experiences

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Carts Guru

6.8

117 Reviews

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Marketing automation for SMS marketing, email, FBM retargeting Show more

Carts Guru is a powerful multichannel marketing app designed to enhance customer engagement and drive revenue growth through automated workflows tailored to consumer behavior. By leveraging email, SMS, and funnel communications, the app ensures effective customer interactions across multiple channels. It addresses cart abandonment and reactivates past customers, helping businesses minimize lost sales. With configurable funnels and widgets, Carts Guru aids in expanding your contact database through visitor opt-ins. The app also focuses on building customer loyalty, transforming occasional buyers into regular patrons. Equipped with more than 60 segmentation criteria and pre-built marketing templates, it offers tools for targeted campaigns with proven ROI. Additionally, Carts Guru features automated discount management to further boost conversions and foster sustainable revenue growth.

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Pre-built templates

Automated discounts

Automated workflows

Cart abandonment reduction

Loyalty building

Multichannel communication

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Dodgeball

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Orchestrate any anti-fraud policy across customer journeys Show more

Dodgeball is a powerful tool designed to save time and eliminate fraud and abuse for your Shopify storefront. It offers a comprehensive, end-to-end fraud prevention solution, providing a clear, unified view of your customers' journey from their first click to the transaction. With its intuitive drag-and-drop Checkpoint decisions, Dodgeball allows you to build effective fraud prevention policies at every stage of the buying process. Its seamless integration with any third-party fraud engines can be completed in less than 60 seconds, making it a quick and efficient solution for Shopify users. Dodgeball ensures automated protection, providing simple testing, decision-making, and analytics to tackle sophisticated fraud and abuse. Gain complete visibility and manage potential threats faster with in-product monitoring, offering a robust defense against fraud at every step.

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Third-party integration

Real-time protection

End-to-end prevention

Unified customer view

Drag-and-drop checkpoints

In-product visibility

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BIK Instagram, Whatsapp, Email

7.4

35 Reviews

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Create intelligent segments to target customers Show more

BIK is a powerful communication tool designed to enhance revenue-generating processes for Shopify store owners by facilitating two-way communication through platforms like WhatsApp, Instagram, and Email. It empowers merchants to create personalized customer journeys that boost metrics such as Average Order Value (AOV), conversion rates, and purchase frequency through strategic messaging. By addressing key touchpoints like abandoned cart recovery and upsell opportunities, BIK ensures higher recovery and conversion rates. With a dedicated growth strategy manager, users can explore and implement over 30 revenue-generating flows to optimize their marketing efforts. Additionally, the app integrates marketing campaigns and automations via WhatsApp, Instagram, Email, and SMS, and supports a comprehensive customer service suite for seamless communication across multiple channels. BIK's innovative approach enables retailers to stay connected with their customers throughout various stages of their shopping experience, fostering increased engagement and loyalty.

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Abandoned cart recovery

Upsell and cross-sell

Welcome messages

Intelligent segments

Conversational messaging

Event triggers

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LimeChat: WhatsApp Support+AI

$19-$499 / Month

7.4

43 Reviews

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Build AI-driven WhatsApp journeys. Market & convert on chat! Show more

LimeChat: WhatsApp Support+AI is a powerful tool that large brands trust to enhance customer retention and engagement through WhatsApp. This innovative app shifts repeat revenue streams from conventional Meta ads to the efficiency of WhatsApp by utilizing features like broadcasts, customer journeys, and abandoned checkout messaging. With its GPT-powered chatbots, LimeChat optimizes customer support, allowing businesses to scale operations without the need for additional staff. The app stands out due to its spam-free marketing approach and compliance with major standards such as GDPR, SOC2, and ISO27001, ensuring data security and privacy. LimeChat also provides hands-on support with dedicated WhatsApp experts and boasts comprehensive CRM integration for seamless communication across multiple platforms. Through AI-powered analytics, businesses gain insightful metrics on Return on Advertising Spend (RoAS), conversions, Customer Satisfaction (CSAT), and Net Promoter Score (NPS).

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Customer journeys

Abandoned cart messages

Ai-driven whatsapp commerce

Gpt chatbots

Spam-free marketing

Whatsapp selling

Try for Free

Plivo Engage: SMS Marketing

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Supercharge revenue with personalized SMS Campaigns & Journeys Show more

Plivo Engage: SMS Marketing is a dynamic tool designed to revolutionize marketing for small to mid-sized online businesses by simplifying the process and fostering growth. With its intuitive interface, users can easily target audiences and manage campaigns, all while gathering invaluable insights to optimize marketing strategies. Catering to merchants seeking straightforward, effective marketing solutions, Plivo Engage eliminates complexity, boosting sales and enhancing customer satisfaction. The app tracks every interaction on your website, allowing for precise customer segmentation based on activity. Leveraging the power of AI, it auto-generates captivating copy and visuals, ensuring engaging content across SMS, MMS, WhatsApp, Email, and in-app push channels. Comprehensive insights and reporting measure ROI and engagement, turning data into actionable improvements for real results.

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Target audience effortlessly

Manage campaigns seamlessly

Gather valuable insights

Capture website interaction

Segment customers precisely

Ai-generated copy and visuals

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PlivoCX SMS Marketing

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Supercharge revenue with personalized SMS Campaigns & Journeys Show more

PlivoCX SMS Marketing, branded under Plivo Engage, is a transformative tool designed for small to mid-sized online businesses aiming to simplify their marketing efforts and fuel growth. It allows businesses to effortlessly target their audience, manage campaigns, and gather critical insights, all through an intuitive user interface. Tailored for merchants who seek straightforward yet impactful marketing, this app eliminates complexity while boosting sales and improving customer satisfaction. Leveraging AI, it automatically generates compelling copy and engaging visuals, making creative processes seamless. Plivo Engage also provides multi-channel engagement through SMS, MMS, WhatsApp, email, and in-app notifications, ensuring broader customer reach. Advanced tracking and detailed reporting features empower businesses to measure ROI and engagement effectively, making informed decisions for optimized marketing strategies.

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Customer segmentation

Ai-generated content

Measure roi

Manage campaigns

Track interactions

Target audience

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Shopify Customer journeys apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 10 Apps

Front Systems

Admetrics Data Studio

LimeChat: WhatsApp Support+AI

FieldsRaven

INTER - Google Ads Tracking

Swan AI

OmniSegment CDP & MA

Gleantap: Retention Automation

Origin UTM Tracking

INTER Google Ads Tracking

Cooee ‑ CRO, Popup, Real time

FieldsRaven

VTN Power Wishlist

Freshmarketer: Email & SMS

Carts Guru

Dodgeball

BIK Instagram, Whatsapp, Email

LimeChat: WhatsApp Support+AI

Plivo Engage: SMS Marketing

PlivoCX SMS Marketing