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8.2
AI Live Chat & Video Shopping logo

AI Live Chat & Video Shopping

Develop by Immerss
Free plan available

Improve sales conversions and increase AOVs with live shopping

Sales tracking
Livestream shopping
Live re-streaming
Digital clienteling
Outbound clienteling
6 Reviews
8.2
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About AI Live Chat & Video Shopping

Launched Jun 02, 2021

Categories

Live shopping Support - Other Video and livestream

Built by Immerss

Email :

[email protected]

Address

15770 Dallas Pkwy, Suite 1100, Dallas, TX, 75248, US

Website Privacy policy

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Introduction Video

Description

Boost Sales with AI-Powered Live Chat and Virtual Live Shopping for an Elevated Customer Experience

The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships.

The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships. more
  • AI-Powered Live Chat: Drive conversions with instant, intelligent responses
  • 1-1 Virtual Co-Shopping: Give you online shoppers the in-store treatment
  • Outbound Clienteling: Stay connected with your customers to build relationships
  • Live Shopping Events: A branded shopping channel on your website and social feed
  • Recorded Events & PDP Videos: Engaging content that educates and converts sales

Pros

  • Witness a remarkable surge in conversion rates and AOVs by harnessing the power of live shopping and video clienteling
  • Elevate your store with immersive live streaming events
  • Connect directly with customers through live video, unlocking unparalleled engagement
  • Boosting conversion rates and increasing average order values
  • Maximizes ROI
  • Livestream Shopping: Create captivating QVC-style shows on your website
  • Live Shopping Re-streaming: Broadcast live events on Instagram and Facebook
  • Digital Clienteling: Turn conversations into sales with live video shopping
  • Outbound Clienteling: Proactively suggest personalized products to customers
  • Sales Tracking: Monitor customer conversations & sales for optimized strategies

Cons

  • Requires substantial investment in video production for high-quality live streaming events
  • Potential technical issues with live streaming could negatively impact customer experience
  • May require additional staff training to effectively use live shopping and clienteling features
  • Possible dependency on high-speed internet connections for both merchants and customers
  • Success heavily relies on active customer engagement, which may vary

Top Helpful Reviews

Ylang 23

May 20, 2022  on Shopify

This has been great for our customers to really get a feel for our jewelry before making an investment in a high-end piece.

Wilds

Jan 26, 2022  on Shopify

Easy to set up, and powerful features! Good price on a great tool. The mobile app for our team helps as well!

Trelawear

Jan 21, 2022  on Shopify

Easy set up and easy to use. Very good affordable solution to integrate both on line and video chat on your site. Responsive customer service.

DanceWear Corner

Sep 21, 2021  on Shopify

Exactly what we were looking for. Easy installation and excellent support. This will give us next level Live Chat and we are really looking forward to the one on one live video functionality.

Adoratherapy.com

Sep 20, 2021  on Shopify

So excited to have found this app to do live events and chat with my clients in a consultative way with video. So easy to install and the support was excellent. The features are elegant and classy and I know my online experience will match my in store one.

Key Features

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