6.4
W3 Custom Order Status logo

W3 Custom Order Status

Develop by W3trends

$5.99-$18.99

/ Month
14 Days Free Trial

Create and manage custom statuses for your orders.

Customizable notifications
Unlimited statuses
One-page dashboard
Separate workflows
User accounts

About W3 Custom Order Status

Built by W3trends

Email :

[email protected]

Address

8904 Fairbanks N. houston Rd. Suite 220, Houston, TX, 77064, US

Website Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Manage your order production processes and notify your customers along the way

Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business.

Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business. more
  • A straightforward, one-page dashboard for all your orders and statuses
  • Unlimited statuses to track your production through each step in the process
  • Organize your statuses into separate workflows for fine-grained control
  • User accounts allow access and permission settings without logging into Shopify
  • Send 100% customizable emails and SMS messages to customers

Pros

  • Helps track the production process for orders, providing clear visibility
  • Notifies customers at every step, enhancing customer loyalty and trust
  • Reduces time spent on phone calls and emails for order updates
  • Straightforward, one-page dashboard for easy navigation and order management
  • Allows creation of unlimited statuses to track the entire production process
  • Organize statuses into separate workflows for better control
  • User accounts with access and permission settings without needing to log into Shopify
  • Customizable emails and SMS messages to keep customers informed

Cons

  • Depending on the setup, customization might be complex for some users
  • May require additional training for staff to fully utilize all features
  • Reliance on consistent client notifications might cause issues if there are any bugs or system failures
  • Potential for information overload if not managed properly, with too many statuses and notifications

Top Helpful Reviews

KUDUmagnets

Feb 03, 2025  on Shopify

Tried using the webhooks feature, but it didn’t work as expected. Support was not very patient, which made troubleshooting frustrating. Had to downgrade as a result. Disappointed with the experience.

baluka mascotas

Jan 12, 2025  on Shopify

This is exactly what many of us need. The support team is exceptional. They have helped me with customization and API requests, answering my questions quickly and accurately every time I have needed it. I highly recommend it.

TagsForever

Sep 24, 2024  on Shopify

"An app that organizes our intensive production, ensures customers' trust, and encourages them to shop from our website, backed by an amazing technical support team. Download it with confidence.

Instantly Unique Gifts

Aug 22, 2024  on Shopify

This app has been so helpful for my order management and my customers experience. I love that I can organize my orders by statuses like if it's printed or not and my customers can view that status on their own anytime on the order lookup page. There's so many options to customize the information you and your customers see as well regarding the statuses. Highly recommend if you want to keep your customers informed on their order and keep your orders organized.

zirafa

Jul 11, 2024  on Shopify

Best order status app at the moment. Highly customizable (with not much technical skills needed), affordable and with great support. We managed to customize the widgets just the way we liked and we highly recommend the app.

Volt Cycle Wear

Jun 03, 2024  on Shopify

This is a huge benefit for us...saves a ton of custom service inquiries as we make "made to order" merchandise.

Pro Shop Sports

Apr 22, 2024  on Shopify

This app is amazing! Can't recommend it enough. The support team has always been extremely responsive and helpful. It does exactly what you want it to do. It's very is to set up order status and flow and it provides updates on the order status page or be email. Again highly recommend. Thanks for everything!

Dr. Direct Retainers

Apr 11, 2024  on Shopify

Awesome app - I reached out about a feature idea and 2 days later they had implemented it for everyone (control visibility of items on a workflow timeline so customers don't see failure states all the time). We have been using this with the API and the QR code capabilities so that we can automate status updates to notify our customers about our production workflow. Great app!

Emmas Premium Services

Mar 25, 2024  on Shopify

Good support and great app to reduce unnecessary customer contact. Works well and easy to install. Definitely worth 5stars and definitely a necessary app once your sales volume creates too many wismo contact during the day.

Single Lyne

Mar 17, 2024  on Shopify

Sadly, I try use this app, but there is missing a lot of things, such as app demonstration with all settings for test, where we can actually see what this app can offer. Support only via mail, sadly no online support so useless for someone installing app, looking everything white, with no orders test so we can understand what does the app actually do.

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