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W3 Custom Order Status logo

W3 Custom Order Status

Develop by W3trends

$5.99-$18.99

/ Month
14 Days Free Trial

Create and manage custom statuses for your orders.

Customizable notifications
Unlimited statuses
One-page dashboard
Separate workflows
User accounts

About W3 Custom Order Status

Built by W3trends

Email :

[email protected]

Address

8904 Fairbanks N. houston Rd. Suite 220, Houston, TX, 77064, US

Website Privacy policy Tutorial FAQ Document
Synctrack Order Tracking logo
(57 Reviews)
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Introduction Video

Description

Create custom order statuses for any workflow. Keep customers updated with email and SMS alerts.

Keep customers informed every step of your production process. Create unlimited custom order statuses (Design, Production, QA, Shipped, etc.) and notify customers automatically by email or SMS when their order progresses. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond shipping.

Keep customers informed every step of your production process. Create unlimited custom order statuses (Design, Production, QA, Shipped, etc.) and notify customers automatically by email or SMS when their order progresses. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond shipping. more
  • Auto email & SMS alerts when orders move forward
  • Unlimited custom statuses for your unique workflow
  • Branded status page to keep customers informed
  • Central dashboard to manage and update orders
  • Real-time progress updates reduce support tickets

Pros

  • Helps track the production process for orders, providing clear visibility
  • Notifies customers at every step, enhancing customer loyalty and trust
  • Reduces time spent on phone calls and emails for order updates
  • Straightforward, one-page dashboard for easy navigation and order management
  • Allows creation of unlimited statuses to track the entire production process
  • Organize statuses into separate workflows for better control
  • User accounts with access and permission settings without needing to log into Shopify
  • Customizable emails and SMS messages to keep customers informed

Cons

  • Depending on the setup, customization might be complex for some users
  • May require additional training for staff to fully utilize all features
  • Reliance on consistent client notifications might cause issues if there are any bugs or system failures
  • Potential for information overload if not managed properly, with too many statuses and notifications

Top Helpful Reviews

POTTER BROTHERS

Aug 04, 2025  on Shopify

So far so good - I am using this app to manage thousands of rental and service transactions for our shop! It also integrates with Shopify Flow for easy automation.

MEE audio

Apr 17, 2025  on Shopify

Love this app! Been using it for a while now and have never once had any issues with it. I just recently upgraded to integrate API requests from Google Sheets. Customer service help me solve some issues I was having very quickly. Couldn't ask for better service.

Kings Point Laser Works

Mar 30, 2025  on Shopify

Does not work with draft orders. If you process your orders while they are in draft before invoicing, this app is not for you.

Heavyglare Eyewear

Mar 20, 2025  on Shopify

I have been using the Custom order status for quite a while. It is great for keeping my customers informed in the process. By using this I can help keep the incoming emails and phone calls since they are getting notifications. Thank you.

Brackers Good Earth Clays

Mar 05, 2025  on Shopify

Very powerful app and easy to install, understand/learn and start using. Their support is also responsive, quick to solve the problem and HUMAN.

KUDUmagnets

Feb 03, 2025  on Shopify

Tried using the webhooks feature, but it didn’t work as expected. Support was not very patient, which made troubleshooting frustrating. Had to downgrade as a result. Disappointed with the experience.

baluka mascotas

Jan 12, 2025  on Shopify

This is exactly what many of us need. The support team is exceptional. They have helped me with customization and API requests, answering my questions quickly and accurately every time I have needed it. I highly recommend it.

TagsForever

Sep 24, 2024  on Shopify

"An app that organizes our intensive production, ensures customers' trust, and encourages them to shop from our website, backed by an amazing technical support team. Download it with confidence.

Instantly Unique Gifts

Aug 22, 2024  on Shopify

This app has been so helpful for my order management and my customers experience. I love that I can organize my orders by statuses like if it's printed or not and my customers can view that status on their own anytime on the order lookup page. There's so many options to customize the information you and your customers see as well regarding the statuses. Highly recommend if you want to keep your customers informed on their order and keep your orders organized.

zirafa

Jul 11, 2024  on Shopify

Best order status app at the moment. Highly customizable (with not much technical skills needed), affordable and with great support. We managed to customize the widgets just the way we liked and we highly recommend the app.

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