Love this app! Been using it for a while now and have never once had any issues with it. I just recently upgraded to integrate API requests from Google Sheets. Customer service help me solve some issues I was having very quickly. Couldn't ask for better service.

Does not work with draft orders. If you process your orders while they are in draft before invoicing, this app is not for you.

I have been using the Custom order status for quite a while. It is great for keeping my customers informed in the process. By using this I can help keep the incoming emails and phone calls since they are getting notifications. Thank you.

Very powerful app and easy to install, understand/learn and start using. Their support is also responsive, quick to solve the problem and HUMAN.

Tried using the webhooks feature, but it didn’t work as expected. Support was not very patient, which made troubleshooting frustrating. Had to downgrade as a result. Disappointed with the experience.

This is exactly what many of us need. The support team is exceptional. They have helped me with customization and API requests, answering my questions quickly and accurately every time I have needed it. I highly recommend it.

"An app that organizes our intensive production, ensures customers' trust, and encourages them to shop from our website, backed by an amazing technical support team. Download it with confidence.

This app has been so helpful for my order management and my customers experience. I love that I can organize my orders by statuses like if it's printed or not and my customers can view that status on their own anytime on the order lookup page. There's so many options to customize the information you and your customers see as well regarding the statuses. Highly recommend if you want to keep your customers informed on their order and keep your orders organized.

Best order status app at the moment. Highly customizable (with not much technical skills needed), affordable and with great support. We managed to customize the widgets just the way we liked and we highly recommend the app.

This is a huge benefit for us...saves a ton of custom service inquiries as we make "made to order" merchandise.