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214 Reviews
AE: Order Editing & Upsell cover

The Account Editor App is a smart, self-serve editing tool that simplifies post-purchase order editing for Shopify stores. It enables customers to make instant changes to their orders, such as updating shipping addresses, modifying quantities, or correcting errors, without contacting support. This reduces delays, minimizes errors, and enhances the shopping experience.

  • Instant Order Updates: Empower customers to update orders instantly, from addresses to quantities.
  • Seamless Self-Serve Editing: Eliminate support tickets with a seamless self-serve editing solution.
  • Quick Corrections: Reduce delivery issues by enabling quick corrections to order details.
  • Shopify Integration: Easily integrates with Shopify for smooth post-purchase management.
  • Mobile-Friendly Interface: Optimize customer experience with a mobile-friendly interface.

The app is highly praised for its outstanding advantages, such as enhancing customer satisfaction by allowing them to edit or customize their orders after placement. It is especially beneficial for correcting delivery details without canceling or losing the delivery date, as highlighted by user reviews and high ratings.

By Shopify

  • $39-$399 / Month
257 Reviews
OrderEditing.com cover

The Order Editing | Upsell app enhances customer service by allowing customers to self-service their order edits and supports post-purchase upsells. It integrates effortlessly with Shopify to boost average order value (AOV) and provide a clear return on investment (ROI).

  • Self-Service Order Editing: Enables customers to make changes to their orders, such as editing addresses, products, shipping methods, and more, without contacting customer service.
  • Post-Purchase Upsell: Offers additional products to customers after checkout, increasing the average order value with minimal effort.
  • Email/SMS Marketing Integration: Reach out to customers with tailored offers through email and SMS to drive sales post-purchase.
  • Easy Integration with Warehousing Software: Ensures seamless operations by preventing order cancellations and recreations, integrating smoothly with third-party logistics providers.
  • Optional Self-Service Cancellations: Offers flexibility for customers to cancel orders with the option for store credit.

The app's outstanding advantages include significantly reducing customer support workload by allowing customers to make post-purchase edits seamlessly, thereby improving customer satisfaction. It boosts revenue through upsell opportunities, and users praise its intuitive setup and exceptional customer support. Customers appreciate the ability to quickly correct ordering mistakes, enhancing their overall shopping experience.

💥 Exclusive Deal Alert: Get the Order Editing App by Order Editing for just $1 for the first month!

234 Reviews
Cleverific Order Editing cover

Cleverific: Order Editing allows your customers to make self-serve changes to their orders, reducing the need for support interactions. It supports a variety of order edits including billing address updates, item exchanges, and tax modifications. The app helps streamline processes like abandoned cart recovery and draft order enhancements for various sales needs.

  • Self-serve order edits: Enables customers to make changes or cancellations to their orders without having to contact support.
  • Comprehensive order editing: Supports detailed edits for product options, shipping, billing addresses, pricing, and taxes.
  • Order editing automations: Allows for automations such as adding gifts with purchase or splitting bundles.
  • Enhanced draft orders: Facilitates crafting detailed custom orders and improving invoicing processes using draft orders.
  • Efficient issue resolution: Quick and responsive customer support ensures any problems are swiftly addressed, enhancing user experience.

Cleverific: Order Editing is highly rated for its reliability, functionality, and customization. Users appreciate the responsive customer support, quick resolution of issues, and continuous addition of new features. It's regarded as a tried and true solution for efficient order editing processes, highly recommended for Shopify users.

79 Reviews
Revize: Order Editing & Upsell cover

Revize: Order Editing & Upsell is redefining customer experience by empowering customers to manage their post-purchase journey, reduce friction, and increase satisfaction by allowing them to make changes to their orders. The app boosts average order value (AOV) and fosters customer loyalty through features like upsells, seamless refunds, automatic cancellations, and flexible order deadlines.

  • Order Editing: Customers can update addresses, change quantities, switch products, and modify shipping methods, reducing support tickets and returns.
  • Upsell Opportunities: Enable customers to add items to their orders before shipping, driving additional sales and increasing AOV.
  • Automated Refunds: Offer flexible refunds with options for store credits or original payment methods, simplifying the refund process.
  • Self-Service Cancellations: Allow customers to cancel orders independently, reducing support workload and enhancing operational efficiency.
  • Customizable Order Windows: Set time limits for post-purchase order changes, providing a customizable and flexible service experience.

Revize has received glowing reviews for its outstanding ability to enhance customer satisfaction by enabling seamless control over post-purchase changes. Users praise the app for significantly reducing support tickets and facilitating upsells, contributing to increased sales and customer retention. The customer-friendly design and extensive customization options have also been highlighted as key advantages by reviewers.

178 Reviews
Workflow Automation—React Flow cover

React Flow—Workflow Automation streamlines and enhances business processes by automating various tasks such as managing inventory alerts, processing orders, and tagging customers. It simplifies complex workflows, provides on-time responses to business triggers, and integrates seamlessly with multiple platforms to optimize operational efficiency.

  • Automated Inventory Management: Automatically sends emails for inventory alerts, hides out-of-stock products, and republishes them once they are back in stock to maintain updated product listings.
  • Order and Customer Management: Enables auto fulfillment or cancellation of orders from blacklisted customers and provides VIP customer tagging and loyalty automatic tags.
  • Fraud Risk Assessment: Tracks high fraud risk orders and tags them automatically, ensuring secure and reliable order processing.
  • Integration with External Platforms: Integrates with Google Sheets, Asana, Slack, Zoho Mail, and more to connect tasks across different applications seamlessly.
  • Versatile Workflow Customization: Use pre-existing templates or design unique Shopify flow automation with multiple triggers, conditions, and scheduling options.

The app's outstanding advantages include its powerful and versatile workflow automation capabilities, which greatly enhance the efficiency of operations. Users appreciate the significant time-saving benefits once workflows are correctly implemented. Exceptional customer service further elevates the user experience, with prompt, skilled assistance to resolve issues, personalize workflows, and overcome complexities.

By Shopify

  • $15-$100 / Month
189 Reviews
Arigato Automation cover

Arigato Workflow Automation is a powerful tool designed to ease the burden of routine tasks by offering a customizable automation experience without the complexity of building a custom app. You can tap into a myriad of pre-built automations or create bespoke workflows with extensive data points and personalization tokens. This app seamlessly integrates with tools you already use, allowing you to automate repetitive tasks effortlessly.

  • Low-code or You Code Workflows: Access a vast library of pre-built automations or create your own custom workflows with ease.
  • Scheduled Workflows: Automate routine tasks automatically by setting up scheduled times for them to execute.
  • On-demand Automations: Trigger a series of actions on demand with a single click.
  • World-Class Support: Benefit from exceptional support to ensure seamless automation and problem solving.
  • AI Coaching: Receive instant advice and assistance from a custom AI chatbot to optimize your processes.

Outstanding advantages of Arigato Workflow Automation include its extensive customization capabilities that surpass those of Shopify Flow, saving time and improving data management. Customers appreciate its simplicity, ease of use, and the ability to test and validate workflows. The app is highly valued for its flexibility and top-notch customer support, assisting users in creating advanced automations easily.

106 Reviews
Mergify: Combine, Merge Orders cover

Mergify is an app designed to help businesses reduce shipping costs by merging multiple orders into one. It allows users to manually select orders for merging or set up automatic rules. The app also provides suggestions for merging, ensuring seamless order processing without affecting inventory or analytics.

  • Customizable Merging Process: Shape the final order with personalized rules that can be automated based on criteria like shipping address and order value.
  • Minimal Impact on Analytics: Merged orders do not disrupt inventory or sales reports, keeping data accurate and up-to-date.
  • Automatic Suggestions: Get intelligent recommendations for orders to merge, enhancing efficiency.
  • Shipping Cost Recalculation: Automatically adjusts shipping fees based on store rates and refunds any unused shipping cost.
  • Manual Selection Option: Offers the flexibility to manually select orders for merging according to specific business needs.

Mergify stands out with its ability to maintain accurate inventory and sales analytics while significantly reducing shipping costs. Users appreciate its customizability and automation, which minimize manual tasks and allow businesses to pass savings to customers through more efficient workflows and consolidated shipments.

69 Reviews
Order Returns | easyReturns cover

Order Returns | easyReturns is a comprehensive solution that enhances Shopify's native return capabilities by offering a customizable returns portal that reflects your corporate identity. This app simplifies return requests through automation options and streamlined creation of return labels and slips, specifically catering to merchants in Germany, Austria, or Switzerland.

  • Customizable Returns Portal: Personalize your portal with your corporate identity and share essential information with customers.
  • Automation for Return Labels: Automatically generate return labels based on specified rules such as the value of the goods.
  • Supports Major Carriers: Create return labels with DHL, GLS, or DPD, simplifying logistics management.
  • Public Returns Portal Integration: Access and manage the returns portal directly from your shop's domain.
  • Flexible Return Options: Offers workflows for exchanges, vouchers, or refunds, providing flexibility in handling returns.

The app's outstanding advantages include its simplicity in setup and visually appealing interface, which transforms the return process into a seamless experience. Users appreciate the robust customization options that allow for individualized adjustment to every return step, enhancing customer communication. The automated return form generation is a significant time-saver, reducing related emails by approximately 95%. Integration with easyDHL ensures smooth operation, giving users comprehensive oversight of both shipping and returns, making EasyReturns a highly recommended solution.

Codify ‑ Order Cancel cover

Codify Order Cancel allows customers to effortlessly cancel unfulfilled orders and reorder the same items without needing to contact customer support. It simplifies the cancellation process with just a few clicks, while providing inventory management benefits like automatic restocking.

  • Order Cancellation: Enables customers to easily cancel unfulfilled orders directly from the order status, account, or order page.
  • Reorder with One Click: Allows customers to instantly reorder their previous purchases, enhancing user convenience.
  • Time Limit Setting: Offers the ability to set a time limit for cancellations, providing both flexibility and control.
  • Automatic Restocking: Automatically restocks items after an order is canceled, simplifying inventory management.
  • Customization: Provides options to personalize text to fit specific business needs.

This app's outstanding advantages include a user-friendly interface that makes installation and navigation seamless, a proactive support team that resolves issues efficiently, and substantial time savings by reducing the workload on customer service while enhancing the shopping experience. Highly recommended for busy eCommerce environments like Shopify Plus stores.

25 Reviews
CP: Order Editing & Cancel is a powerful tool designed to streamline your order management process by empowering customers to make real-time changes to their orders. With this app, customers can easily edit shipping addresses, adjust quantities, swap or add products, and even cancel orders before they are shipped. This self-service approach significantly reduces the volume of support tickets, enabling your team to focus on more critical tasks. By offering an enhanced customer experience akin to major e-commerce platforms like Amazon, you can increase Average Order Value (AOV) while reducing costs. The app also provides upsell opportunities through AI-driven recommendations and post-purchase options. Additionally, it supports full integration with your 3PL/WMS systems, and automates refunds with flexible options like store credits or direct returns. This translates to improved customer satisfaction, reduced support needs, and a more efficient operational workflow.
73 Reviews
Orderify ‑ Order Edit Cancel cover

Orderify empowers online shoppers by allowing them to edit and cancel orders independently. It streamlines the reordering process, enhances the customer experience, reduces support costs, and ultimately boosts sales.

  • Self-service Order Cancellation: Customers can cancel their orders without needing assistance, providing flexibility and reducing support inquiries.
  • Order Editing Flexibility: Provides customers with the ability to edit their orders by cancelling and reloading items into the shopping cart for easy adjustments.
  • Simple Reordering: Facilitates the process for customers to effortlessly reorder any previous orders, promoting repeat purchases.

Orderify is a highly appreciated app, as reflected in user reviews touting its ability to save both time and money for customers and support teams, thereby enhancing customer support efficiency.

61 Reviews
Order Merger ‑ Merge Orders cover

TrioM Combine & Merge Orders app allows users to efficiently merge multiple customer orders into a single transaction. This process saves on shipping fees and enhances customer satisfaction by simplifying order management. It offers powerful tools to automate the merging of orders while providing customizable options for notifying customers and handling order adjustments.

  • Automatic Merge: Seamlessly merges orders based on pre-defined criteria, reducing manual effort and errors.
  • Customer Notifications: Automatically notifies customers via email when their orders are merged, enhancing transparency and communication.
  • Order Actions: Allows adding tags or notes to both merged and original orders, ensuring easy tracking and management.
  • Manual Selection: Provides the flexibility to manually select and merge orders directly from the orders page, offering control to the user.

The TrioM Combine & Merge Orders app excels in providing a user-friendly experience with its reliable automation features. Users appreciate its ability to simplify order management, reduce shipping costs significantly, and keep customers informed. The app's intuitive interface and robust customization options have received praise for helping businesses save time and improve operational efficiency.

(4.6/5)
21 Reviews
Postsell: Order Editing Upsell cover

Ebb: Order Editing is a versatile app designed to handle one of the most common customer service challenges—order changes. It empowers customers to independently make modifications, thereby saving time for both your business and customers, while increasing revenue through post-purchase upsells and enhanced order management.

  • Customer-Driven Edits: Allows customers to easily make address, product, discount, personalization, and quantity changes on their own.
  • Post-Purchase Upsells: Increases average order value with one-click upsells and special offers showcased on thank-you and order status pages.
  • Automatic Unpaid Rollbacks: Offers a distinctive feature of automatic rollbacks with a 100% success rate, unlike other apps.
  • Cancellation and Support Requests: Empowers customers to request order cancellations, generate invoices, or contact support without any hassle.
  • Seamless Integration: Integrates cleanly with store themes to maintain a consistent user experience.

Reviews rave about Ebb: Order Editing’s transformative impact on customer service efficiency, notably reducing support time and errors related to address changes. The app's robust and user-friendly features, along with exemplary customer support, make it an invaluable asset for Shopify merchants aiming to enhance customer satisfaction and streamline order management processes. Many reviewers note the rapid implementation of new features, adding to its appeal and effectiveness.

(4.1/5)
27 Reviews
Editify Order Editing & Upsell cover

Editify ‑ Order Editor is a powerful app designed to simplify order management for businesses. It enables effortless editing of orders, including changing order dates, through an intuitive interface. The customer portal feature allows customers to make order amendments, reducing returns and support challenges while providing flexibility to merchants.

  • Edit Order: Effortlessly modify any order details, including items, quantities, and prices on your store.
  • Backdate Orders: Change the order date as needed to reflect accurate transaction timelines.
  • Customer Portal: Allows customers to amend their orders, reducing the need for merchant intervention and minimizing returns.
  • Edit Shipping Cost & Billing Address: Provides the flexibility to update shipping costs and address details with ease.

According to reviews, Editify ‑ Order Editor stands out for its user-friendly interface, which makes managing orders seamless and efficient. Users appreciate the reduced need for manual updates and the added convenience provided by the customer portal feature. The app's comprehensive editing capabilities effectively streamline order management, saving both time and reducing errors for businesses.

Order Editing — EditMyOrder.ai is a versatile app designed for Shopify users, enabling seamless post-purchase modifications without the need for customer support intervention. Customers can effortlessly update their addresses, modify product selections, adjust quantities, change variants, apply discounts, alter shipping options, or even cancel orders. The app enhances user experience by offering additional features such as post-purchase upsells and automated address validation to prevent delivery errors. Smart refund options allow for automatic processing of refunds as store credit or back to the original payment method, while instant PDF invoices can be downloaded at any time with just a click. Compatible with all Shopify plans, Markets, and over 100 apps, EditMyOrder.ai ensures real-time synchronization of all edits. However, note that edited orders might require manual capture of secondary payments.
33 Reviews
Relocate+ Order Editor cover

CC Relocate+ Order Editor is a powerful tool that allows customers to edit their address or cancel unfulfilled orders, reducing customer service issues, lost packages, and unnecessary postage expenses. It is particularly useful for managing pre-orders, shipping delays, and typographical errors by enabling sellers to define rules on what can be changed based on various factors.

  • Customer Editing: Customers can modify order details such as the shipping address or cancel orders from the order status page, confirmation emails, or their store account.
  • Customization Controls: Define and enforce editing restrictions based on product details, processing times, and location to manage what can and cannot be changed.
  • Order Tagging: Easily recognize and manage edited orders through convenient order tags, ensuring a streamlined tracking and processing workflow.
  • Edit Limitations: Set expiration dates and limit the post-checkout timeframe during which orders can be edited to safeguard against unauthorized changes.

Customers consistently praise CC Relocate+ Order Editor for its adaptability and time-saving capabilities, highlighting its ability to prevent costly shipping errors and its seamless integration into the e-commerce workflow. Users appreciate the ease with which they can manage order changes and the significant reduction in customer service inquiries, resulting in a smoother shopping experience for both merchants and buyers.

39 Reviews
Yagi Order Cancellable cover

Yagi Order Cancellable is an app designed to empower customers by allowing them to cancel and reorder their orders with ease. The app facilitates self-service, enabling actions directly from the order status page, account page, or order confirmation email. This leads to increased customer satisfaction, reduces the burden on customer support, and minimizes the risk of chargebacks due to unfulfilled orders.

  • One-click cancelation: Allows customers to cancel orders effortlessly with just a single click, enhancing user convenience.
  • Easy reorder: Enables users to reorder previous purchases quickly, streamlining the shopping experience.
  • Customizable cancellation window: Businesses can set a specific timeframe within which cancellations are allowed, such as within 1 hour of the order.
  • Integration with checkout pages: Provides app block options for Thank You / Order Status pages for a seamless experience.
  • Exclusion tagging: Offers the ability to prevent cancellations for certain products or orders using a "cannot-cancel" tag.

Based on app reviews, Yagi Order Cancellable stands out for its intuitive interface and efficient customer service capabilities, receiving praise for significantly reducing the workload of customer support teams. Users appreciate the flexibility to handle cancellations individually, leading to better user autonomy and satisfaction.

By Shopify

  • $9.99-$299.99 / Month
13 Reviews
EOE ‑ Easy Order Editing cover

Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction.

  • Post-Purchase Order Editing: Allows customers to modify their orders after checkout, improving flexibility and reducing cancellations.
  • Address Modification: Enables users to update shipping information, helping avoid potential delivery issues.
  • Variant and Quantity Adjustment: Provides the ability to change product variants and quantities, ensuring customer satisfaction.
  • Instant Invoice Generation: Easily create and customize invoices for each order, complete with logo and brand colors.
  • Order Cancellation Options: Flexibly enable or disable order cancellations, enhancing control over order management.

The EOE - Easy Order Editing app has garnered outstanding reviews for its user-friendly interface and transformative impact on customer service. Users appreciate the app's intuitive navigation and the significant reduction in customer support inquiries due to its effective order management tools. It has been praised for offering a seamless experience that promotes customer satisfaction and operational efficiency, making it a highly recommended tool for any business.

By Shopify

  • $19-$199 / Month
33 Reviews
SplitOrder cover

SplitOrder is an app designed to give you superior control over your Shopify orders by automating the process of splitting and rerouting items based on specific criteria. This powerful tool enables seamless order management and integration with ShipStation for efficient fulfillment.

  • Automated Order Splitting: Automatically divides items within a purchase into separate Shopify or ShipStation orders based on customizable rules.
  • Custom Rule Creation: Allows users to create robust rules to split orders by customized items, such as embroidered or personalized products, as well as by oversize or overweight items or specified suppliers.
  • Warehouse Re-routing: Facilitates the re-routing of items to different warehouses or fulfillment locations with ease.
  • Integration with ShipStation: Seamless integration with ShipStation ensures efficient fulfillment processes.
  • Attribute-based Splitting: Offers the ability to split orders based on any product attribute, providing enhanced customization options.

Users praise SplitOrder for its efficiency and flexibility in managing complex order fulfillment processes, emphasizing its user-friendly interface and the significant time savings it offers by reducing manual sorting and routing tasks. The integration with ShipStation is particularly appreciated for streamlining workflows and improving the overall order management experience.

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