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156 Reviews
Order Editing | Upsell cover

The Order Editing | Upsell app enhances customer service by allowing customers to self-service their order edits and supports post-purchase upsells. It integrates effortlessly with Shopify to boost average order value (AOV) and provide a clear return on investment (ROI).

  • Self-Service Order Editing: Enables customers to make changes to their orders, such as editing addresses, products, shipping methods, and more, without contacting customer service.
  • Post-Purchase Upsell: Offers additional products to customers after checkout, increasing the average order value with minimal effort.
  • Email/SMS Marketing Integration: Reach out to customers with tailored offers through email and SMS to drive sales post-purchase.
  • Easy Integration with Warehousing Software: Ensures seamless operations by preventing order cancellations and recreations, integrating smoothly with third-party logistics providers.
  • Optional Self-Service Cancellations: Offers flexibility for customers to cancel orders with the option for store credit.

The app's outstanding advantages include significantly reducing customer support workload by allowing customers to make post-purchase edits seamlessly, thereby improving customer satisfaction. It boosts revenue through upsell opportunities, and users praise its intuitive setup and exceptional customer support. Customers appreciate the ability to quickly correct ordering mistakes, enhancing their overall shopping experience.

💥 Exclusive Deal Alert: Get the Order Editing App by Order Editing for just $1 for the first month!

306 Reviews
Cleverific Order Editing cover

Cleverific: Order Editing allows your customers to make self-serve changes to their orders, reducing the need for support interactions. It supports a variety of order edits including billing address updates, item exchanges, and tax modifications. The app helps streamline processes like abandoned cart recovery and draft order enhancements for various sales needs.

  • Self-serve order edits: Enables customers to make changes or cancellations to their orders without having to contact support.
  • Comprehensive order editing: Supports detailed edits for product options, shipping, billing addresses, pricing, and taxes.
  • Order editing automations: Allows for automations such as adding gifts with purchase or splitting bundles.
  • Enhanced draft orders: Facilitates crafting detailed custom orders and improving invoicing processes using draft orders.
  • Efficient issue resolution: Quick and responsive customer support ensures any problems are swiftly addressed, enhancing user experience.

Cleverific: Order Editing is highly rated for its reliability, functionality, and customization. Users appreciate the responsive customer support, quick resolution of issues, and continuous addition of new features. It's regarded as a tried and true solution for efficient order editing processes, highly recommended for Shopify users.

(4.6/5)
199 Reviews
Order Edit Customer Service cover

Orderify empowers online shoppers by allowing them to edit and cancel orders independently. It streamlines the reordering process, enhances the customer experience, reduces support costs, and ultimately boosts sales.

  • Self-service Order Cancellation: Customers can cancel their orders without needing assistance, providing flexibility and reducing support inquiries.
  • Order Editing Flexibility: Provides customers with the ability to edit their orders by cancelling and reloading items into the shopping cart for easy adjustments.
  • Simple Reordering: Facilitates the process for customers to effortlessly reorder any previous orders, promoting repeat purchases.

Orderify is a highly appreciated app, as reflected in user reviews touting its ability to save both time and money for customers and support teams, thereby enhancing customer support efficiency.

17 Reviews
Revize: Order Editing & Upsell cover

Revize: Order Editing & Upsell is redefining customer experience by empowering customers to manage their post-purchase journey, reduce friction, and increase satisfaction by allowing them to make changes to their orders. The app boosts average order value (AOV) and fosters customer loyalty through features like upsells, seamless refunds, automatic cancellations, and flexible order deadlines.

  • Order Editing: Customers can update addresses, change quantities, switch products, and modify shipping methods, reducing support tickets and returns.
  • Upsell Opportunities: Enable customers to add items to their orders before shipping, driving additional sales and increasing AOV.
  • Automated Refunds: Offer flexible refunds with options for store credits or original payment methods, simplifying the refund process.
  • Self-Service Cancellations: Allow customers to cancel orders independently, reducing support workload and enhancing operational efficiency.
  • Customizable Order Windows: Set time limits for post-purchase order changes, providing a customizable and flexible service experience.

Revize has received glowing reviews for its outstanding ability to enhance customer satisfaction by enabling seamless control over post-purchase changes. Users praise the app for significantly reducing support tickets and facilitating upsells, contributing to increased sales and customer retention. The customer-friendly design and extensive customization options have also been highlighted as key advantages by reviewers.

By Trio M

  • $9.99-$49.99 / Month
(3.6/5)
84 Reviews
TrioM Combine & Merge Orders cover

TrioM Combine & Merge Orders app allows users to efficiently merge multiple customer orders into a single transaction. This process saves on shipping fees and enhances customer satisfaction by simplifying order management. It offers powerful tools to automate the merging of orders while providing customizable options for notifying customers and handling order adjustments.

  • Automatic Merge: Seamlessly merges orders based on pre-defined criteria, reducing manual effort and errors.
  • Customer Notifications: Automatically notifies customers via email when their orders are merged, enhancing transparency and communication.
  • Order Actions: Allows adding tags or notes to both merged and original orders, ensuring easy tracking and management.
  • Manual Selection: Provides the flexibility to manually select and merge orders directly from the orders page, offering control to the user.

The TrioM Combine & Merge Orders app excels in providing a user-friendly experience with its reliable automation features. Users appreciate its ability to simplify order management, reduce shipping costs significantly, and keep customers informed. The app's intuitive interface and robust customization options have received praise for helping businesses save time and improve operational efficiency.

9 Reviews
AE ‑ Account Editor cover

The Account Editor App is a smart, self-serve editing tool that simplifies post-purchase order editing for Shopify stores. It enables customers to make instant changes to their orders, such as updating shipping addresses, modifying quantities, or correcting errors, without contacting support. This reduces delays, minimizes errors, and enhances the shopping experience.

  • Instant Order Updates: Empower customers to update orders instantly, from addresses to quantities.
  • Seamless Self-Serve Editing: Eliminate support tickets with a seamless self-serve editing solution.
  • Quick Corrections: Reduce delivery issues by enabling quick corrections to order details.
  • Shopify Integration: Easily integrates with Shopify for smooth post-purchase management.
  • Mobile-Friendly Interface: Optimize customer experience with a mobile-friendly interface.

The app is highly praised for its outstanding advantages, such as enhancing customer satisfaction by allowing them to edit or customize their orders after placement. It is especially beneficial for correcting delivery details without canceling or losing the delivery date, as highlighted by user reviews and high ratings.

Order Editor: Editing & Upsell cover

Ebb: Order Editing is a versatile app designed to handle one of the most common customer service challenges—order changes. It empowers customers to independently make modifications, thereby saving time for both your business and customers, while increasing revenue through post-purchase upsells and enhanced order management.

  • Customer-Driven Edits: Allows customers to easily make address, product, discount, personalization, and quantity changes on their own.
  • Post-Purchase Upsells: Increases average order value with one-click upsells and special offers showcased on thank-you and order status pages.
  • Automatic Unpaid Rollbacks: Offers a distinctive feature of automatic rollbacks with a 100% success rate, unlike other apps.
  • Cancellation and Support Requests: Empowers customers to request order cancellations, generate invoices, or contact support without any hassle.
  • Seamless Integration: Integrates cleanly with store themes to maintain a consistent user experience.

Reviews rave about Ebb: Order Editing’s transformative impact on customer service efficiency, notably reducing support time and errors related to address changes. The app's robust and user-friendly features, along with exemplary customer support, make it an invaluable asset for Shopify merchants aiming to enhance customer satisfaction and streamline order management processes. Many reviewers note the rapid implementation of new features, adding to its appeal and effectiveness.

41 Reviews
Yagi Order Cancellable cover

Yagi Order Cancellable is an app designed to empower customers by allowing them to cancel and reorder their orders with ease. The app facilitates self-service, enabling actions directly from the order status page, account page, or order confirmation email. This leads to increased customer satisfaction, reduces the burden on customer support, and minimizes the risk of chargebacks due to unfulfilled orders.

  • One-click cancelation: Allows customers to cancel orders effortlessly with just a single click, enhancing user convenience.
  • Easy reorder: Enables users to reorder previous purchases quickly, streamlining the shopping experience.
  • Customizable cancellation window: Businesses can set a specific timeframe within which cancellations are allowed, such as within 1 hour of the order.
  • Integration with checkout pages: Provides app block options for Thank You / Order Status pages for a seamless experience.
  • Exclusion tagging: Offers the ability to prevent cancellations for certain products or orders using a "cannot-cancel" tag.

Based on app reviews, Yagi Order Cancellable stands out for its intuitive interface and efficient customer service capabilities, receiving praise for significantly reducing the workload of customer support teams. Users appreciate the flexibility to handle cancellations individually, leading to better user autonomy and satisfaction.

By Shopvana

  • $9.99-$29.99 / Month
23 Reviews
Editify ‑ Order Editor cover

Editify ‑ Order Editor is a powerful app designed to simplify order management for businesses. It enables effortless editing of orders, including changing order dates, through an intuitive interface. The customer portal feature allows customers to make order amendments, reducing returns and support challenges while providing flexibility to merchants.

  • Edit Order: Effortlessly modify any order details, including items, quantities, and prices on your store.
  • Backdate Orders: Change the order date as needed to reflect accurate transaction timelines.
  • Customer Portal: Allows customers to amend their orders, reducing the need for merchant intervention and minimizing returns.
  • Edit Shipping Cost & Billing Address: Provides the flexibility to update shipping costs and address details with ease.

According to reviews, Editify ‑ Order Editor stands out for its user-friendly interface, which makes managing orders seamless and efficient. Users appreciate the reduced need for manual updates and the added convenience provided by the customer portal feature. The app's comprehensive editing capabilities effectively streamline order management, saving both time and reducing errors for businesses.

By Penida

  • $9.99-$299.99 / Month
8 Reviews
EOE ‑ Easy Order Editing cover

Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction.

  • Post-Purchase Order Editing: Allows customers to modify their orders after checkout, improving flexibility and reducing cancellations.
  • Address Modification: Enables users to update shipping information, helping avoid potential delivery issues.
  • Variant and Quantity Adjustment: Provides the ability to change product variants and quantities, ensuring customer satisfaction.
  • Instant Invoice Generation: Easily create and customize invoices for each order, complete with logo and brand colors.
  • Order Cancellation Options: Flexibly enable or disable order cancellations, enhancing control over order management.

The EOE - Easy Order Editing app has garnered outstanding reviews for its user-friendly interface and transformative impact on customer service. Users appreciate the app's intuitive navigation and the significant reduction in customer support inquiries due to its effective order management tools. It has been praised for offering a seamless experience that promotes customer satisfaction and operational efficiency, making it a highly recommended tool for any business.

30 Reviews
Mergify: Merge, Combine Orders cover

Mergify is an app designed to help businesses reduce shipping costs by merging multiple orders into one. It allows users to manually select orders for merging or set up automatic rules. The app also provides suggestions for merging, ensuring seamless order processing without affecting inventory or analytics.

  • Customizable Merging Process: Shape the final order with personalized rules that can be automated based on criteria like shipping address and order value.
  • Minimal Impact on Analytics: Merged orders do not disrupt inventory or sales reports, keeping data accurate and up-to-date.
  • Automatic Suggestions: Get intelligent recommendations for orders to merge, enhancing efficiency.
  • Shipping Cost Recalculation: Automatically adjusts shipping fees based on store rates and refunds any unused shipping cost.
  • Manual Selection Option: Offers the flexibility to manually select orders for merging according to specific business needs.

Mergify stands out with its ability to maintain accurate inventory and sales analytics while significantly reducing shipping costs. Users appreciate its customizability and automation, which minimize manual tasks and allow businesses to pass savings to customers through more efficient workflows and consolidated shipments.

By Mercantile Apps

  • $19-$199 / Month
30 Reviews
SplitOrder cover

SplitOrder is an app designed to give you superior control over your Shopify orders by automating the process of splitting and rerouting items based on specific criteria. This powerful tool enables seamless order management and integration with ShipStation for efficient fulfillment.

  • Automated Order Splitting: Automatically divides items within a purchase into separate Shopify or ShipStation orders based on customizable rules.
  • Custom Rule Creation: Allows users to create robust rules to split orders by customized items, such as embroidered or personalized products, as well as by oversize or overweight items or specified suppliers.
  • Warehouse Re-routing: Facilitates the re-routing of items to different warehouses or fulfillment locations with ease.
  • Integration with ShipStation: Seamless integration with ShipStation ensures efficient fulfillment processes.
  • Attribute-based Splitting: Offers the ability to split orders based on any product attribute, providing enhanced customization options.

Users praise SplitOrder for its efficiency and flexibility in managing complex order fulfillment processes, emphasizing its user-friendly interface and the significant time savings it offers by reducing manual sorting and routing tasks. The integration with ShipStation is particularly appreciated for streamlining workflows and improving the overall order management experience.

19 Reviews
Relocate+ Order Editor cover

CC Relocate+ Order Editor is a powerful tool that allows customers to edit their address or cancel unfulfilled orders, reducing customer service issues, lost packages, and unnecessary postage expenses. It is particularly useful for managing pre-orders, shipping delays, and typographical errors by enabling sellers to define rules on what can be changed based on various factors.

  • Customer Editing: Customers can modify order details such as the shipping address or cancel orders from the order status page, confirmation emails, or their store account.
  • Customization Controls: Define and enforce editing restrictions based on product details, processing times, and location to manage what can and cannot be changed.
  • Order Tagging: Easily recognize and manage edited orders through convenient order tags, ensuring a streamlined tracking and processing workflow.
  • Edit Limitations: Set expiration dates and limit the post-checkout timeframe during which orders can be edited to safeguard against unauthorized changes.

Customers consistently praise CC Relocate+ Order Editor for its adaptability and time-saving capabilities, highlighting its ability to prevent costly shipping errors and its seamless integration into the e-commerce workflow. Users appreciate the ease with which they can manage order changes and the significant reduction in customer service inquiries, resulting in a smoother shopping experience for both merchants and buyers.

Recheck Order Editing + Upsell cover

Recheck Order Editing + Upsell is an app designed to enhance customer satisfaction by allowing self-service order editing. Customers can easily rectify checkout errors, update personal details, and change shipping preferences. The app also facilitates refunds and boosts average order value (AOV) through personalized post-purchase upsells.

  • Self-service Order Editing: Customers can independently modify their personal details, shipping preferences, and cart items, improving overall experience.
  • Refund Handling: Manages refunds for cart value reductions through either original payment methods or store credits, depending on preference.
  • Post-purchase Upsells: Enhances AOV by providing tailored upsell offers on Thank You and Order Status pages.
  • Customizable Edit Controls: Allows merchants to set specific permissions on which order details can be edited and for how long.
  • Shopify Flow Integration: Supports intricate order editing and marketing flows through Shopify Flow integration.

The app's outstanding advantages include easy installation, a user-friendly interface, and superb customer support. Users appreciate the significant reduction in customer service burdens and praise the team's responsiveness to custom requests. The intuitive design and smooth onboarding make Recheck a valuable addition to any business looking to streamline post-purchase processes.

7 Reviews
Codify ‑ Order Edit cover

Codify Order Edit allows customers to conveniently edit their order details, such as order items and shipping addresses, before the order is fulfilled. This improves the shopping experience by offering flexibility and ensuring satisfaction with the received products. The app also includes automated features to simplify order adjustments and refunds.

  • Order Item Edits: Allow customers to modify the variant and quantity of order items.
  • Shipping Address Control: Set which shipping address fields are editable and required.
  • Time Limit Settings: Assign time limits for when order updates can be made.
  • Automatic Refunds: Automatically refund the customer if the revised order total is lower.
  • Customization Options: Personalize labels and text as needed to match your brand's voice.

Based on the app's reviews, Codefy ‑ Order Edit stands out for its user-friendly interface and reliable functionality, allowing for seamless order management. Customers highly appreciate the flexibility it provides in modifying orders and the smooth process for managing refunds. The app receives positive ratings for enhancing customer satisfaction and streamlining post-purchase operations.

Custom & Draft Orders For POS cover

Custom & Draft Orders For POS is designed to seamlessly integrate with Shopify POS, simplifying the management of draft and custom orders. This app allows users to create, edit, and manage orders directly from the POS interface, enhancing efficiency for Shopify users.

  • Seamless Integration: Enables the creation and addition of draft or custom orders along with line items and customer information directly to the Shopify POS cart.
  • Order Management: Users can search, edit, and add draft orders to the POS cart, with drafts automatically deleted post-checkout.
  • Custom Services: Facilitates adding custom services and products, managing the workflow status of these orders within the POS system.
  • Efficient Draft Handling: Allows users to create new draft orders directly from POS, bypassing the need to access the Shopify Admin.
  • Enhanced Order Viewing: Offers the ability to view and edit the contents of all draft and custom orders within the app.

The app has outstanding advantages such as improved order processing speed and accuracy, reducing the time spent on managing POS transactions. Users appreciate the streamlined workflow it provides, allowing them to focus more on customer interactions and less on administrative tasks. Highly rated for its user-friendly interface and robust functionalities.

15 Reviews
Order's up! CSV Order Importer cover

Order's Up! CSV Order Importer is a versatile tool designed for businesses needing to import orders from various sources into their store. It provides a simple template for quick import and offers multiple customization options for managing orders, discounts, taxes, and more.

  • Simple Template: Seamlessly import orders using a straightforward, preset template.
  • Multiple Customization Options: Add discounts, custom fields, taxes, addresses, and other details to orders.
  • Product Mapping: Automatically map products from your store using SKU or Barcode for efficient order processing.
  • Customer Lookup and Integration: Easily manage customers and integrate orders into your store for fulfillment.

This app is highly praised for its ease of use, seamless configuration, and robust support team, making it a top choice for handling .csv imported orders according to user reviews with a perfect rating of 5/5.

(4.4/5)
14 Reviews
Follow Up ‑ Proof Management cover

Follow Up ‑ Proof Management is a comprehensive solution for customer and proof management, offering a real-time interface to collect information, upload proofs, enable file version control, and provide real-time order updates. It streamlines the management of custom orders from approval to delivery without the need for cold emails.

  • Real-time Interface: Engage with users through a dynamic platform for seamless information collection and order proof uploads.
  • Version Control: Maintain organized order files with effective version control, ensuring clarity and precision in order handling.
  • Order Updates: Provide customers with instant updates on their orders directly from the dashboard to enhance customer satisfaction.
  • Custom Communication: Send customized email notifications and invoices to streamline order status updates and payment processes.
  • Approval & Delivery Management: Simplify the approval for custom orders and ensure smooth delivery of customized products.

The app's outstanding advantages, as highlighted in reviews, include its user-friendly interface, efficient proof management capabilities, and its ability to enhance customer communication by providing timely updates and seamless interaction, which significantly boosts both customer satisfaction and operational efficiency.

Shopwaive: Credit, AI & Upsell cover

Shopwaive: Credit & Payments is a customer marketing platform designed to streamline communication with customers through beautifully crafted emails and an array of credit and payment solutions. It enables users to manage refunds, store credit, gift cards, and rewards, all while integrating effortlessly with over 6,000 apps.

  • Email Campaigns: Send beautifully crafted emails featuring refunds, store credits, rewards, and offers that can integrate seamlessly with platforms like Klaviyo and Shopify Flows.
  • Comprehensive Credit Management: Manage refunds, store credits, gift cards, and rewards easily using drag-and-drop import and automated deposit features.
  • Integrations: Connect with over 6,000 apps including Zapier and Google Sheets, enabling seamless cross-platform compatibility.
  • Customization: Design marketing materials to fit your brand and operate in multiple languages, ensuring a personalized and global approach.
  • 24/7 Support: Benefit from world-class, round-the-clock customer service to tackle any issues efficiently.

The app consistently receives high praise in user reviews for its outstanding customer service, characterized by efficiency, quick response times, and adaptability to business needs, as reflected in a 5/5 rating.

DEL ‑ Bulk Manage Orders cover

Take control of orders with our easy-to-use Shopify app. Customers can delete orders they no longer need. This app makes managing these tasks simple and efficient, saving time for your business and providing a hassle-free experience for your customers. Improve your store's workflow and keep everything running smoothly with this powerful tool.

  • Bulk Order Deletion: Delete or cancel orders in bulk efficiently, a feature especially helpful for store management.
  • Advanced Filtering: Easily filter orders by date, status, customer, and more to streamline your order management.
  • Export Capability: Export orders up to 10,000, simplifying data handling for larger stores.
  • Real-time Tracking: Monitor progress with real-time job logs to ensure tasks are completed accurately and swiftly.

The outstanding advantages of the DEL ‑ Bulk Delete Orders app, as highlighted by users, include its intuitive and precise bulk deletion capabilities, saving hours of time. Users appreciate its strong filtering options that fill a gap left by Shopify’s default features, as well as the responsiveness of customer support, which users have rated highly for its prompt and helpful responses even during off-hours.

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