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OE Apps Summary

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Apps

5

Average Rating

18

Reviews

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Apps by OE Apps

  • $19 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.2
18 Reviews

Customer-driven order edits, no support needed Show more

Order Editing: Self‑Service is a user-friendly app designed to empower customers by allowing them to edit their orders directly, without the need for extensive back-and-forth communication with support teams. Through an intuitive and customizable portal, customers can easily update their shipping address, phone number, or name, which enhances their overall shopping experience. This portal can be seamlessly embedded into any email or webpage, ensuring continuity and alignment with your brand's identity. All changes made by the customers are instantly synced with your inventory management system, reducing the risk of errors and miscommunications. The app also offers you the ability to set a customizable deadline for customer edits, providing flexibility and control over the process. By facilitating customer-initiated changes, your business can deliver exceptional customer service, ultimately fostering customer satisfaction and loyalty.
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Embed in emails
Customer order edits
Intuitive portal
Syncs with inventory
Customize edits deadline

Enable customers to self-edit their orders and upsell product recommendations driving up AOV

Wrong address! Forgot my discount code! Can I change color? - never receive a support ticket like this again. With Order Editor, you can allow customers to self-service their most common support queries directly after checking out, critically without contacting your support team. Combine this with email/sms flows, and you can drive up AOV by offering the customers a window of time before their parcel ships to add additional items.

Wrong address! Forgot my discount code! Can I change color? - never receive a support ticket like this again. With Order Editor, you can allow customers to self-service their most common support queries directly after checking out, critically without contacting your support team. Combine this with email/sms flows, and you can drive up AOV by offering the customers a window of time before their parcel ships to add additional items. more
  • Validate Shipping Addresses- prompt customers to fix issues straight away
  • Self Serviced address, product, discount, variant and quantity changes
  • Create easy one click upsells on the Thank You and Order Status pages
  • Automatic Unpaid Edit rollbacks
  • Allow customers to request cancellation, generate invoices or contact support
OE: Order Editor & Upsell logo
5/5
(18 Reviews)
$19 / Month
  • Free Plan Available

Customer-driven order edits, no support needed

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