ClickPost Returns transforms your return process into a revenue-saving opportunity with our automated, self-service solution. Build customer loyalty with hassle-free returns that encourage repurchases. Set custom return policies, eligibility criteria, and reasons in minutes. Our branded return portal increases customer satisfaction while our comprehensive dashboard gives you full control and valuable insights. Reduce operational costs with automated workflows and email notifications.

• Self-service branded portal that builds trust and encourages repurchases.
• Automated workflows reducing operational costs significantly.
• Customisable return policies and rules to match your business needs.
• Real-time tracking with automated customer notifications.
• Analytics dashboard for data-driven decisions to minimise returns.

30% of support tickets are order changes. Let customers self-edit these orders while your team builds what matters. Customers can now on their own edit the shipping address, quantities, variants, swap/add products, cancel orders, generate tax invoices, & more—all before shipping. ClickPost reduces your support costs, and all the while giving you upsell opportunities. You get improved Customer Accounts, to give your customers an amazon-like experience. Increase AOV, reduce tickets and improved CX

• Self-Service Editing - Customers fix addresses, apply discounts, change variants
• One click Post Purchase Upsells and AI recommendations
• Automate Refunds: Back to source or give store credits. Your choice.
• Complete integration support with your 3PL/WMS.
• Lesser Support Tickets: Handle cancellations, changes + questions automatically.