Clickpost Apps

ClickPost is a leading logistics intelligence platform, dedicated to optimizing e-commerce supply chains through advanced technology and real-time analytics. The platform provides a comprehensive suite of tools for tracking, managing, and enhancing delivery operations, ensuring efficient and transparent logistics processes. With seamless integration capabilities, ClickPost supports businesses in scaling their operations and improving customer satisfaction. Leveraging data-driven insights, it helps companies reduce costs and enhance their delivery experience. In an industry where swift and reliable delivery is crucial, ClickPost stands out as an invaluable strategic partner.

Clickpost Summary

Apps

4.7

Average Rating

Reviews

Clickpost Contact

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Apps by Clickpost

ClickPost Returns Plus

$49-$199 / Month

8.2

3 Reviews

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Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.

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Multi-language support

Automated email updates

Custom return policies

Comprehensive reports

Self-serve return portal

Returns management dashboard

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Automate returns management to reduce costs,build customer loyalty, and turn lost sales into future.

ClickPost Returns transforms your return process into a revenue-saving opportunity with our automated, self-service solution. Build customer loyalty with hassle-free returns that encourage repurchases. Set custom return policies, eligibility criteria, and reasons in minutes. Our branded return portal increases customer satisfaction while our comprehensive dashboard gives you full control and valuable insights. Reduce operational costs with automated workflows and email notifications.

Self-service branded portal that builds trust and encourages repurchases.
Automated workflows reducing operational costs significantly.
Customisable return policies and rules to match your business needs.
Real-time tracking with automated customer notifications.
Analytics dashboard for data-driven decisions to minimise returns.

CP: Order Editing & Cancel

$49-$349 / Month

9.1

7 Reviews

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Empower customers to self-edit orders, reducing support and boosting sales. Show more

CP: Order Editing & Cancel is a powerful tool designed to streamline your order management process by empowering customers to make real-time changes to their orders. With this app, customers can easily edit shipping addresses, adjust quantities, swap or add products, and even cancel orders before they are shipped. This self-service approach significantly reduces the volume of support tickets, enabling your team to focus on more critical tasks. By offering an enhanced customer experience akin to major e-commerce platforms like Amazon, you can increase Average Order Value (AOV) while reducing costs. The app also provides upsell opportunities through AI-driven recommendations and post-purchase options. Additionally, it supports full integration with your 3PL/WMS systems, and automates refunds with flexible options like store credits or direct returns. This translates to improved customer satisfaction, reduced support needs, and a more efficient operational workflow.

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Post-purchase upsells

Generate invoices

Order cancellations

Automate refunds

Product swaps

Self-edit orders

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Let customers edit/cancel their orders. Less tickets > improved customer accounts > more upsells.

30% of support tickets are order changes. Let customers self-edit these orders while your team builds what matters. Customers can now on their own edit the shipping address, quantities, variants, swap/add products, cancel orders, generate tax invoices, & more—all before shipping. ClickPost reduces your support costs, and all the while giving you upsell opportunities. You get improved Customer Accounts, to give your customers an amazon-like experience. Increase AOV, reduce tickets and improved CX

Self-Service Editing - Customers fix addresses, apply discounts, change variants
One click Post Purchase Upsells and AI recommendations
Automate Refunds: Back to source or give store credits. Your choice.
Complete integration support with your 3PL/WMS.
Lesser Support Tickets: Handle cancellations, changes + questions automatically.

ClickPost Order Tracking

$500 / Month

6.9

5 Reviews

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Effortless multi-carrier order tracking and management on one dashboard. Show more

ClickPost Order Tracking is a comprehensive solution for seamless order tracking and shipment management. This app enables you to monitor and manage shipments across multiple carriers from a unified dashboard, offering a centralized view of your logistics. With advanced filtering options, you can sort shipments by dates, statuses, couriers, and destinations, ensuring you have complete control over your delivery operations. Additionally, the app allows you to quickly find any shipment using its AWB or Order ID, streamlining the search process. ClickPost also features a data-driven carrier recommendation engine, assisting you in choosing the best shipping options based on performance and cost. Furthermore, you can generate shipping labels for various carriers directly from the dashboard and receive real-time tracking updates on your Shopify website, enhancing customer satisfaction and operational efficiency.

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Generate shipping labels

Shipment management

Multi-carrier tracking

Single dashboard monitoring

Date and status filters

Search by awb/order id

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ClickPost is Multi-Carrier Shipping Software Solution for eCommerce

ClickPost provides seamless order-tracking and shipment management. With ClickPost, you can monitor and track shipments across carriers on a single dashboard. Filter option by dates, statuses, couriers and destination is also available for all shipments. You can also search for a particular shipment by its AWB or Order ID.