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AE | Order Editing & Upsell cover

The Account Editor App is a smart, self-serve editing tool that simplifies post-purchase order editing for Shopify stores. It enables customers to make instant changes to their orders, such as updating shipping addresses, modifying quantities, or correcting errors, without contacting support. This reduces delays, minimizes errors, and enhances the shopping experience.

  • Instant Order Updates: Empower customers to update orders instantly, from addresses to quantities.
  • Seamless Self-Serve Editing: Eliminate support tickets with a seamless self-serve editing solution.
  • Quick Corrections: Reduce delivery issues by enabling quick corrections to order details.
  • Shopify Integration: Easily integrates with Shopify for smooth post-purchase management.
  • Mobile-Friendly Interface: Optimize customer experience with a mobile-friendly interface.

The app is highly praised for its outstanding advantages, such as enhancing customer satisfaction by allowing them to edit or customize their orders after placement. It is especially beneficial for correcting delivery details without canceling or losing the delivery date, as highlighted by user reviews and high ratings.

OrderEase: Cancel‑Edit‑Reorder is a powerful app designed to streamline customer service by empowering your customers to manage their own orders. By integrating seamlessly with the My Accounts section, Order Confirmation Emails, and Thank You pages, it allows users to cancel, edit, and reorder items effortlessly without needing to contact customer support for minor issues. This reduces the volume of customer service inquiries, enabling your team to focus on more complex tasks. The app also offers customizable settings, such as implementing timers or time-bound restrictions, so businesses can control when cancellations and edits are permissible, up to a specified period like 30 minutes or 1 hour. OrderEase enhances the overall customer experience by making it straightforward for customers to rectify order details independently, fostering satisfaction and loyalty. This app is ideal for businesses seeking to optimize operations and improve customer engagement.
Address Validation iO cover

Address Validation iO automatically validates addresses, ensuring accurate delivery details and enhancing customer satisfaction by minimizing returns and redeliveries. The app prompts users to correct incorrect addresses and offers suggestions based on input.

  • Realtime validation: The app provides live feedback and suggestions to customers during the checkout process, ensuring addresses are entered correctly.
  • Post-checkout prompt: Customers receive a prompt on the "Thank You" page if an incorrect address is detected, allowing for immediate corrections.
  • Analytical insights: The BI-dashboard offers insightful analytics, helping merchants understand address issues and customer behavior.
  • Customizable interface: The frontend supports full customization options and is available in multiple languages to suit diverse business needs.
  • Compliance: The app adheres to GDPR and CCPA standards, ensuring user privacy and data protection.

According to the reviews, Address Validation iO is applauded for reducing delivery errors and enhancing customer experience. Users have praised its ease of use, real-time validation efficiency, and comprehensive analytics that help streamline operations. Its compliance with privacy standards also provides peace of mind for merchants and customers alike.

Empreender Bulk Cancel is an essential app for merchants who want to maintain a clean and organized store dashboard. By automatically deleting unpaid orders in bulk, it helps ensure that sales statistics are consistent with reality, allowing merchants to focus solely on orders that truly matter. With the ability to set specific time limits for canceling pending orders, the app provides flexibility and control over the order management process. This organized approach not only prevents billing distortions but also saves time, enabling merchants to concentrate on fulfilling new pending orders. Additionally, the app offers the convenience of generating reports of canceled products, providing valuable insights into the sales process. Simplify your sales management and improve the accuracy of your store's data with Empreender Bulk Cancel.
169 Reviews
OrderEditing.com cover

The Order Editing | Upsell app enhances customer service by allowing customers to self-service their order edits and supports post-purchase upsells. It integrates effortlessly with Shopify to boost average order value (AOV) and provide a clear return on investment (ROI).

  • Self-Service Order Editing: Enables customers to make changes to their orders, such as editing addresses, products, shipping methods, and more, without contacting customer service.
  • Post-Purchase Upsell: Offers additional products to customers after checkout, increasing the average order value with minimal effort.
  • Email/SMS Marketing Integration: Reach out to customers with tailored offers through email and SMS to drive sales post-purchase.
  • Easy Integration with Warehousing Software: Ensures seamless operations by preventing order cancellations and recreations, integrating smoothly with third-party logistics providers.
  • Optional Self-Service Cancellations: Offers flexibility for customers to cancel orders with the option for store credit.

The app's outstanding advantages include significantly reducing customer support workload by allowing customers to make post-purchase edits seamlessly, thereby improving customer satisfaction. It boosts revenue through upsell opportunities, and users praise its intuitive setup and exceptional customer support. Customers appreciate the ability to quickly correct ordering mistakes, enhancing their overall shopping experience.

💥 Exclusive Deal Alert: Get the Order Editing App by Order Editing for just $1 for the first month!

24 Reviews
Revize: Order Editing & Upsell cover

Revize: Order Editing & Upsell is redefining customer experience by empowering customers to manage their post-purchase journey, reduce friction, and increase satisfaction by allowing them to make changes to their orders. The app boosts average order value (AOV) and fosters customer loyalty through features like upsells, seamless refunds, automatic cancellations, and flexible order deadlines.

  • Order Editing: Customers can update addresses, change quantities, switch products, and modify shipping methods, reducing support tickets and returns.
  • Upsell Opportunities: Enable customers to add items to their orders before shipping, driving additional sales and increasing AOV.
  • Automated Refunds: Offer flexible refunds with options for store credits or original payment methods, simplifying the refund process.
  • Self-Service Cancellations: Allow customers to cancel orders independently, reducing support workload and enhancing operational efficiency.
  • Customizable Order Windows: Set time limits for post-purchase order changes, providing a customizable and flexible service experience.

Revize has received glowing reviews for its outstanding ability to enhance customer satisfaction by enabling seamless control over post-purchase changes. Users praise the app for significantly reducing support tickets and facilitating upsells, contributing to increased sales and customer retention. The customer-friendly design and extensive customization options have also been highlighted as key advantages by reviewers.

By Trio M

  • $9.99-$49.99 / Month
(3.4/5)
85 Reviews
TrioM Combine & Merge Orders cover

TrioM Combine & Merge Orders app allows users to efficiently merge multiple customer orders into a single transaction. This process saves on shipping fees and enhances customer satisfaction by simplifying order management. It offers powerful tools to automate the merging of orders while providing customizable options for notifying customers and handling order adjustments.

  • Automatic Merge: Seamlessly merges orders based on pre-defined criteria, reducing manual effort and errors.
  • Customer Notifications: Automatically notifies customers via email when their orders are merged, enhancing transparency and communication.
  • Order Actions: Allows adding tags or notes to both merged and original orders, ensuring easy tracking and management.
  • Manual Selection: Provides the flexibility to manually select and merge orders directly from the orders page, offering control to the user.

The TrioM Combine & Merge Orders app excels in providing a user-friendly experience with its reliable automation features. Users appreciate its ability to simplify order management, reduce shipping costs significantly, and keep customers informed. The app's intuitive interface and robust customization options have received praise for helping businesses save time and improve operational efficiency.

18 Reviews
OE: Order Editor & Upsell cover

Ebb: Order Editing is a versatile app designed to handle one of the most common customer service challenges—order changes. It empowers customers to independently make modifications, thereby saving time for both your business and customers, while increasing revenue through post-purchase upsells and enhanced order management.

  • Customer-Driven Edits: Allows customers to easily make address, product, discount, personalization, and quantity changes on their own.
  • Post-Purchase Upsells: Increases average order value with one-click upsells and special offers showcased on thank-you and order status pages.
  • Automatic Unpaid Rollbacks: Offers a distinctive feature of automatic rollbacks with a 100% success rate, unlike other apps.
  • Cancellation and Support Requests: Empowers customers to request order cancellations, generate invoices, or contact support without any hassle.
  • Seamless Integration: Integrates cleanly with store themes to maintain a consistent user experience.

Reviews rave about Ebb: Order Editing’s transformative impact on customer service efficiency, notably reducing support time and errors related to address changes. The app's robust and user-friendly features, along with exemplary customer support, make it an invaluable asset for Shopify merchants aiming to enhance customer satisfaction and streamline order management processes. Many reviewers note the rapid implementation of new features, adding to its appeal and effectiveness.

54 Reviews
SM Help Center, FAQ Page, Tabs cover

With Simesy FAQ & Tabs Accordion, you can effortlessly create unlimited FAQs to address frequently asked questions. This app allows customers to self-service with a dedicated FAQ page and display FAQs on various pages, like product pages or the homepage, enabling instant access to necessary information. It also organizes product descriptions into tabs and accordions without requiring any code editing, compatible with any Shopify theme.

  • Unlimited FAQs: Create countless questions and answers, organizing them with ease to address customer inquiries efficiently.
  • SEO-friendly: Features an SEO-optimized FAQ page with instant search capabilities for enhanced visibility and ease of navigation.
  • Versatile Display: Show FAQs on product pages or any desired location without the need for coding skills.
  • Automatic Organization: Product descriptions are automatically organized into tabs and accordions, enhancing readability and structure.
  • Theme Compatibility: Integrates seamlessly with any Shopify theme, ensuring a consistent and professional look across your store.

The app's outstanding advantages include its exceptional technical support, as praised in user reviews, emphasizing the team's friendliness, reactivity, and speed in addressing customer requests and solving issues promptly, consistently earning high ratings.

By Penida

  • $9.99-$299.99 / Month
9 Reviews
EOE ‑ Easy Order Editing cover

Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction.

  • Post-Purchase Order Editing: Allows customers to modify their orders after checkout, improving flexibility and reducing cancellations.
  • Address Modification: Enables users to update shipping information, helping avoid potential delivery issues.
  • Variant and Quantity Adjustment: Provides the ability to change product variants and quantities, ensuring customer satisfaction.
  • Instant Invoice Generation: Easily create and customize invoices for each order, complete with logo and brand colors.
  • Order Cancellation Options: Flexibly enable or disable order cancellations, enhancing control over order management.

The EOE - Easy Order Editing app has garnered outstanding reviews for its user-friendly interface and transformative impact on customer service. Users appreciate the app's intuitive navigation and the significant reduction in customer support inquiries due to its effective order management tools. It has been praised for offering a seamless experience that promotes customer satisfaction and operational efficiency, making it a highly recommended tool for any business.

(4/5)
31 Reviews
Mergify: Merge, Combine Orders cover

Mergify is an app designed to help businesses reduce shipping costs by merging multiple orders into one. It allows users to manually select orders for merging or set up automatic rules. The app also provides suggestions for merging, ensuring seamless order processing without affecting inventory or analytics.

  • Customizable Merging Process: Shape the final order with personalized rules that can be automated based on criteria like shipping address and order value.
  • Minimal Impact on Analytics: Merged orders do not disrupt inventory or sales reports, keeping data accurate and up-to-date.
  • Automatic Suggestions: Get intelligent recommendations for orders to merge, enhancing efficiency.
  • Shipping Cost Recalculation: Automatically adjusts shipping fees based on store rates and refunds any unused shipping cost.
  • Manual Selection Option: Offers the flexibility to manually select orders for merging according to specific business needs.

Mergify stands out with its ability to maintain accurate inventory and sales analytics while significantly reducing shipping costs. Users appreciate its customizability and automation, which minimize manual tasks and allow businesses to pass savings to customers through more efficient workflows and consolidated shipments.

10 Reviews
Recheck Order Editing + Upsell cover

Recheck Order Editing + Upsell is an app designed to enhance customer satisfaction by allowing self-service order editing. Customers can easily rectify checkout errors, update personal details, and change shipping preferences. The app also facilitates refunds and boosts average order value (AOV) through personalized post-purchase upsells.

  • Self-service Order Editing: Customers can independently modify their personal details, shipping preferences, and cart items, improving overall experience.
  • Refund Handling: Manages refunds for cart value reductions through either original payment methods or store credits, depending on preference.
  • Post-purchase Upsells: Enhances AOV by providing tailored upsell offers on Thank You and Order Status pages.
  • Customizable Edit Controls: Allows merchants to set specific permissions on which order details can be edited and for how long.
  • Shopify Flow Integration: Supports intricate order editing and marketing flows through Shopify Flow integration.

The app's outstanding advantages include easy installation, a user-friendly interface, and superb customer support. Users appreciate the significant reduction in customer service burdens and praise the team's responsiveness to custom requests. The intuitive design and smooth onboarding make Recheck a valuable addition to any business looking to streamline post-purchase processes.

20 Reviews
Relocate+ Order Editor cover

CC Relocate+ Order Editor is a powerful tool that allows customers to edit their address or cancel unfulfilled orders, reducing customer service issues, lost packages, and unnecessary postage expenses. It is particularly useful for managing pre-orders, shipping delays, and typographical errors by enabling sellers to define rules on what can be changed based on various factors.

  • Customer Editing: Customers can modify order details such as the shipping address or cancel orders from the order status page, confirmation emails, or their store account.
  • Customization Controls: Define and enforce editing restrictions based on product details, processing times, and location to manage what can and cannot be changed.
  • Order Tagging: Easily recognize and manage edited orders through convenient order tags, ensuring a streamlined tracking and processing workflow.
  • Edit Limitations: Set expiration dates and limit the post-checkout timeframe during which orders can be edited to safeguard against unauthorized changes.

Customers consistently praise CC Relocate+ Order Editor for its adaptability and time-saving capabilities, highlighting its ability to prevent costly shipping errors and its seamless integration into the e-commerce workflow. Users appreciate the ease with which they can manage order changes and the significant reduction in customer service inquiries, resulting in a smoother shopping experience for both merchants and buyers.

15 Reviews
Order's up! CSV Order Importer cover

Order's Up! CSV Order Importer is a versatile tool designed for businesses needing to import orders from various sources into their store. It provides a simple template for quick import and offers multiple customization options for managing orders, discounts, taxes, and more.

  • Simple Template: Seamlessly import orders using a straightforward, preset template.
  • Multiple Customization Options: Add discounts, custom fields, taxes, addresses, and other details to orders.
  • Product Mapping: Automatically map products from your store using SKU or Barcode for efficient order processing.
  • Customer Lookup and Integration: Easily manage customers and integrate orders into your store for fulfillment.

This app is highly praised for its ease of use, seamless configuration, and robust support team, making it a top choice for handling .csv imported orders according to user reviews with a perfect rating of 5/5.

7 Reviews
DEL ‑ Bulk Manage Orders cover

Take control of orders with our easy-to-use Shopify app. Customers can delete orders they no longer need. This app makes managing these tasks simple and efficient, saving time for your business and providing a hassle-free experience for your customers. Improve your store's workflow and keep everything running smoothly with this powerful tool.

  • Bulk Order Deletion: Delete or cancel orders in bulk efficiently, a feature especially helpful for store management.
  • Advanced Filtering: Easily filter orders by date, status, customer, and more to streamline your order management.
  • Export Capability: Export orders up to 10,000, simplifying data handling for larger stores.
  • Real-time Tracking: Monitor progress with real-time job logs to ensure tasks are completed accurately and swiftly.

The outstanding advantages of the DEL ‑ Bulk Delete Orders app, as highlighted by users, include its intuitive and precise bulk deletion capabilities, saving hours of time. Users appreciate its strong filtering options that fill a gap left by Shopify’s default features, as well as the responsiveness of customer support, which users have rated highly for its prompt and helpful responses even during off-hours.

(4.4/5)
14 Reviews
Follow Up ‑ Proof Management cover

Follow Up ‑ Proof Management is a comprehensive solution for customer and proof management, offering a real-time interface to collect information, upload proofs, enable file version control, and provide real-time order updates. It streamlines the management of custom orders from approval to delivery without the need for cold emails.

  • Real-time Interface: Engage with users through a dynamic platform for seamless information collection and order proof uploads.
  • Version Control: Maintain organized order files with effective version control, ensuring clarity and precision in order handling.
  • Order Updates: Provide customers with instant updates on their orders directly from the dashboard to enhance customer satisfaction.
  • Custom Communication: Send customized email notifications and invoices to streamline order status updates and payment processes.
  • Approval & Delivery Management: Simplify the approval for custom orders and ensure smooth delivery of customized products.

The app's outstanding advantages, as highlighted in reviews, include its user-friendly interface, efficient proof management capabilities, and its ability to enhance customer communication by providing timely updates and seamless interaction, which significantly boosts both customer satisfaction and operational efficiency.

Shopwaive: Credit, AI & Upsell cover

Shopwaive: Credit & Payments is a customer marketing platform designed to streamline communication with customers through beautifully crafted emails and an array of credit and payment solutions. It enables users to manage refunds, store credit, gift cards, and rewards, all while integrating effortlessly with over 6,000 apps.

  • Email Campaigns: Send beautifully crafted emails featuring refunds, store credits, rewards, and offers that can integrate seamlessly with platforms like Klaviyo and Shopify Flows.
  • Comprehensive Credit Management: Manage refunds, store credits, gift cards, and rewards easily using drag-and-drop import and automated deposit features.
  • Integrations: Connect with over 6,000 apps including Zapier and Google Sheets, enabling seamless cross-platform compatibility.
  • Customization: Design marketing materials to fit your brand and operate in multiple languages, ensuring a personalized and global approach.
  • 24/7 Support: Benefit from world-class, round-the-clock customer service to tackle any issues efficiently.

The app consistently receives high praise in user reviews for its outstanding customer service, characterized by efficiency, quick response times, and adaptability to business needs, as reflected in a 5/5 rating.

5 Reviews
PLS: Pack, Inserts, Samples cover

PLS: Pack, Inserts, Samples is a comprehensive app designed to enhance order fulfillment by allowing merchants to configure shipping rules based on product dimensions. The app introduces efficiency through automated packaging decisions, marketing inserts, and free sample additions, offering a customizable unboxing experience even with unsupported 3PL partners.

  • Automated Packaging SKU Addition: Seamlessly incorporates packaging as a SKU to orders post-placement for streamlined processing.
  • Configurable Inserts and Samples: Easily adds personalized inserts, 'thank you' notes, or free samples through versatile configuration rules.
  • Optimized Packaging Dimensions: Utilizes product and package dimensions to ensure the most efficient and consistent packing decision.
  • Advanced Rule Building: Crafts precise shipping rules using Tags, Customer Properties, and current or previous order data.
  • Expandable Mailer and Shipping Support: Supports flexible mailers and products that are ready to ship, enhancing shipping versatility.

The app is highly praised for its ability to automate and personalize the fulfillment process effectively. Reviews commend the app for reducing errors and saving time during order fulfillment, pointing to its intuitive interface and robust customization options as standout advantages. Users appreciate the enhanced customer experience provided by reliable and consistent packaging solutions.

1 Reviews
SelfDesk: Order Edit & Upsell cover

SelfDesk: Order Edit & Upsell transforms your order page into a revenue-generating machine by enabling post-purchase order edits and upsells. This app enhances customer satisfaction and reduces support tickets by allowing customers to edit orders, add products, trigger refunds, and make payments, while seamlessly handling secondary payments to ensure compliance.

  • Unlimited order edits: Allows customers to effortlessly make changes to their orders post-purchase, enhancing flexibility and reducing support queries.
  • Product recommendations: Offers personalized product suggestions to customers, boosting upsell opportunities and increasing revenue.
  • Auto-refunds and payments: Streamlines the refund process and makes payments hassle-free, saving time and resources.
  • Detailed event logs & analytics: Provides comprehensive insights and tracking for effective order management and decision-making.
  • Multi-language support: Caters to a global audience by offering support in multiple languages, expanding market reach.

Outstanding advantages: SelfDesk users particularly highlight its time-saving capabilities and simplicity in managing orders, contributing significantly to efficient shop launches. The app allows easy order modifications, leading to additional sales and positive customer experiences. Installation support from the team is also highly praised, with an overall satisfaction rating of 5/5.

スマート配送先バリデーション cover

スマート配送先バリデーションは、日本の住所システムに特化した配送先住所の確認・修正アプリです。お客様のチェックアウト時に自動で住所の誤りを判定し、修正を促すことで、配送精度を向上させ、運用業務を効率化します。

  • 特化した日本郵便表記補正: 日本郵便の基準に基づいた住所表記への自動補正で住所精度を向上。
  • リアルタイム訂正ポップアップ: チェックアウト完了後に誤りがある場合、すぐにポップアップで再確認・修正を促進。
  • 英語表記対応: 英語表記住所を日本語表記に誘導する機能でマルチ言語をサポート。
  • 微細な表記ゆれ修正機能: 日本語の表記添加や修正、電話番号の国コード調整を自動化。
  • Shopify Plus対応: チェックアウト画面での住所確認が可能、国際化支援も強化。

ユーザーのレビューでは、アプリが配送エラーを減らし、業務プロセスの効率を大幅に向上させたと評価されています。顧客満足度の向上につながる簡便さと正確さが際立ち、多くの物流業務の軽減に寄与しています。

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