Reduce Customer Queries. Let Customers Cancel, Edit & Reorder
Build custom reports or premade ones and integrate with...
#What we do? Getting too many queries from customers for small stuff? Move away from them and focus on the bigger picture. Let your customers Cancel, Edit and Reorder right from their My Accounts section or from their Order Confirmation Email or from the Thank you page itself. They don't need to bug you for all small stuff and moreover for things they can do themselves. Not only this, configure to set Timers and Time bound restrictions to allow cancellations only upto 30 minutes or 1 hour....
Edit any order detail or let customers edit their orders
Merge & combine orders to save on shipping costs
Split orders into new orders/fulfillments based on rules
Let Customer edit their orders : cancel, upsell, refund,...