I worked with Melvin to set up an sms campaign that required some trouble-shooting. I was able to get everything launched and Melvin provided excellent, helpful, and thorough customer service. Great work Melvin!

There was a bit of miscommunication at first but got what I needed done with support on the second try. Their platform is easy and straight forward. I heard so many great things when they were called SMSbump, and never tried. I'm so glad I decided to try them now that I have my store up and running.

Rock N guided me through whole of the process, he is an amazing an cooperative person. Thankful YOTPO.

I had the pleasure of working with Rock N' and I must say, the service was outstanding! From start to finish, Rock N' was incredibly helpful, attentive, and made sure all my questions were answered promptly. Their professionalism and dedication to ensuring I had the best experience truly stood out. Highly recommend their services—truly top-notch! Thank you so much, Rock N'!

Rock N is the agent who helped me to solve all my doubts and he cleared my problems without any hesitations

Had a little tech issue (an unrelated app blocking a registration). Marnie was awesome and we got it solved quickly.

Quin was very helpful with answering all the questions I had about my verification process! Highly recommend for SMS marketing needs.

Great supporting team! the quality you get out of the app as well as the people from the service team is amazing. I had this amazing person, her name is Joann, she completely helped me out and got right where I need to be!

Jay was very helpful in getting my toll free number verified so that I could continue the process of getting the account setup. Efficient and easy to understand.

Customer support provided by Joann was so useful to solve my doubts about my SMS campaigns. The app have years in the market and are one of the best solution in Shopify to manage and automate the marketing with sms and email.

Impostazioni limitate, non ha un ottima personalizzazione del design email nella versione "mobile", non si può inserire nessun comando in modo orizzontale, ma risulterà verticale in una sola e orribile colonna, l'email non si adatterà ad ogni mobile differente. Abbiamo creato un design pdf con link, ecc.. per avere la funzionana citata sopra. Non ha funzionato anche questo, non viene accettato il formato pdf. Abbiamo disinstallato l'app

John D. was great help with verifying my TFN. Made the process quick and understandable. Amazing work

John D helped me figure out the issue with my email deliverability right away and he was the only one out of many people I spoke to that helped fix the issue thanks!

This SMS app was really helpful and easy to understand. The agent I worked with was amazing! His name was John D, and he helped me through every step. Definitely recommend this app to anyone who wants SMS marketing.

I am Happy With Yotpo Customer Service. Joann Helped me to Resolve the Technical Issues. He had a Lot of Patience. Thank you Joann and Yotpo

DO NOT USE THIS. I am not sure how they got so many good reviews. Their SMS subscription is broken, very hard to setup. Their support staff in Philippine are poorly trained. DO NOT WASTE YOUR TIME ON THIS APP.

After testing about all the SMS apps on Shopify, i can say that this one really got it all. Great support comes with it too, thank you Marnie!

Joann and the support they offer is really great. I had to Validate my account and that process was made easy by guiding me through all the steps by Joann. I really appreciate Joann, And the Customer Help this company offers. I am really satisfied with their Customer Support.!

John D - amazing and responsive support. Helped me isolate an sms subscription issue back to shopify. Made the process seamless and easy. Best support ever!

Joanna from Yotpo was friendly and replied quickly to my help requests regarding SMS. This app is easy to use, setup, and improve on so I definitely do encourage using Yotpo