Where Knowledge Meets Innovation

Yotpo Email Marketing & SMS

Develop by Yotpo - Email & SMS

$19-$199

/ Month

Free plan available

Verified

Email & Text Marketing, SMS Automation and Abandoned Carts

Product recommendations

A/b testing

Drag & drop editor

Email & sms campaigns

Automated flows

300+ templates

Built-in canva

Audience building

Design effective emails

8,369 Reviews

9.1

Claim Offer

Install App

About Yotpo Email Marketing & SMS

Launched Oct 12, 2015

Built by Yotpo - Email & SMS

Email :

support@yotpo.com

Address

Office X, 51 Cherni vrah Blvd, Sofia, 1407, BG

Website Privacy policy FAQ

Related Categories

Claim Offer

Z Sticky Add To Cart Button

Claim Offer

Sponsored

Keep "Add to Cart" visible, boost conversions. No coding...

Introduction Video

Description

Easily engage with customers and grow your brand with intuitive email & SMS marketing

With flexible, pay-as-you-send pricing, we’re helping brands grow and scale without excessive costs. Design effective emails with 300+ templates and a drag & drop editor with built-in Canva. Send powerful email & SMS campaigns and create automated flows that run on autopilot to drive sales and build relationships with your customers. Plus, save time with AI that helps you write better texts, send at the best times, build audiences, and even choose products to recommend in your emails.

Easily craft, personalize, and A/B test campaigns to SMS and email subscribers
Automate texts and emails when customers sign up, abandon their carts, and more
Create segments based on shopper data to send more targeted messages
Flexible and transparent pay-as-you-send Email and SMS pricing plans

Pros

Flexible, pay-as-you-send pricing helps brands grow without excessive costs
Over 300 email templates and a drag & drop editor with Canva integration
Automated flows for email & SMS campaigns to drive sales and build relationships
AI tools to optimize writing, timing, audience building, and product recommendations
Easily craft, personalize, and A/B test campaigns
Responsive and highly praised customer support
Easy navigation and integration
High open rates for SMS campaigns
Positive overall user experience and seamless setup

Cons

Reports of unauthorized charges and billing issues
Poor handling of abandoned cart reminders for non-subscribed users
Difficulties in account creation and access
Complaints about unresponsive or unhelpful support in some situations
Concerns regarding transparency in billing and refunds

Top Helpful Reviews

Goodnight Tape

Mar 23, 2025 on Shopify

Tried moving over from Klaviyo and had the worst experience and worst customer service I've ever dealt with (John D.). Would not recommend at all

Jador The Label

Mar 19, 2025 on Shopify

I've changed over from Klaviyo and the customer support has been great, John D especially was so helpful. I am finding the platform a bit more confusing than Klaviyo but the support is making it so much easier!

TheGroomGURU

Mar 19, 2025 on Shopify

Princess/PL was so helpful helping setup the TFN Verification. She went above and beyond and was willing to answer any and all of my questions. People like her make me want to stay a customer forever!

Athena Rose Hair

Mar 19, 2025 on Shopify

I had a few issues with the SMS items, I was able to get help from Melvin and he was amazing and patient with me, showed me how to get everything done for Compliance. Amazing Customer Service! Amazing App.

Rubeek

Mar 17, 2025 on Shopify

Yotpo Email Marketing & SMS is a powerful tool for e-commerce businesses, offering seamless integration with Shopify and advanced automation features. The platform makes it easy to create engaging email and SMS campaigns, with customizable templates and AI-driven recommendations. Its analytics and segmentation tools help maximize conversions, though pricing can be a bit steep for smaller businesses. Overall, it’s a solid choice for brands looking to enhance customer retention and boost sales. and Melvin was very helpfully for us, thanks

ATV Tag Workz

Mar 16, 2025 on Shopify

Princess was super helpful today getting me all set up to use the email and sms marketing app. Their support team is always quick and precise with helping me get set up.

Indigo Stitches Co

Mar 13, 2025 on Shopify

A pretty good app that helps with communicating with customers and announcing sales and such! I had an issue with logging in and accidental charges, and John D. helped me resolve it quickly and they will be refunding me, which I very much appreciate!

Hackberry Creek

Mar 11, 2025 on Shopify

Joanne was great in helping me get my email set up just the way I wanted it. This is a fantastic service!

The Grooming Company

Mar 10, 2025 on Shopify

John D was very helpful and professional! SMS bump is great for marketing and pricing is also amazing!

LUMÉA

Mar 07, 2025 on Shopify

I had a complicated issue, and Jay went above and beyond to help me resolve it. His expertise, patience, and clear communication made the entire process smooth. I truly appreciate his dedication and professionalism. If every support experience was like this, tech issues would be a breeze! Thanks again, Jay!

View all reviews