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Yotpo: Email Marketing & SMS logo

Yotpo: Email Marketing & SMS

$19-$199

/ Month
Free plan available
  • Verified
  • Email & Text Marketing, SMS Automation and Abandoned Carts

    Product recommendations
    A/b testing
    Drag & drop editor
    Email & sms campaigns
    Automated flows
    300+ templates
    Built-in canva
    Audience building
    Design effective emails

    About Yotpo: Email Marketing & SMS

    Launched Oct 12, 2015

    Categories

    Built by Yotpo - Email & SMS

    Email :

    [email protected]

    Address

    Office X, 51 Cherni vrah Blvd, Sofia, 1407, BG

    Website Privacy policy FAQ
    Zotabox: All in One Marketing logo
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    Introduction Video

    Description

    Boost engagement and drive more revenue with targeted email marketing and SMS.

    With flexible, pay-as-you-send pricing, we’re helping brands grow and scale without excessive costs. Grow your email & SMS lists with customizable forms and pop-ups. Easily identify high-value customer segments and design and send multi-channel campaigns that convert. Hit all the right moments with automated flows for Welcome, Abandoned Cart, & more. All with AI tools that help you work smarter & 24/7 support.

    With flexible, pay-as-you-send pricing, we’re helping brands grow and scale without excessive costs. Grow your email & SMS lists with customizable forms and pop-ups. Easily identify high-value customer segments and design and send multi-channel campaigns that convert. Hit all the right moments with automated flows for Welcome, Abandoned Cart, & more. All with AI tools that help you work smarter & 24/7 support. more
    • Capture subscribers with pop-ups, spin-to-win, QR codes, & more
    • Build segments using purchase behavior, on-site activity, AI predictions, & more
    • Easily build & launch multi-step, multi-channel email & SMS campaigns
    • Send automated messages for Welcome, Cart Abandonment, Low in Stock, & more
    • Track revenue growth, engagement, & more with 12+ advanced dashboards

    Pros

    • Flexible, pay-as-you-send pricing helps brands grow without excessive costs
    • Over 300 email templates and a drag & drop editor with Canva integration
    • Automated flows for email & SMS campaigns to drive sales and build relationships
    • AI tools to optimize writing, timing, audience building, and product recommendations
    • Easily craft, personalize, and A/B test campaigns
    • Responsive and highly praised customer support
    • Easy navigation and integration
    • High open rates for SMS campaigns
    • Positive overall user experience and seamless setup

    Cons

    • Reports of unauthorized charges and billing issues
    • Poor handling of abandoned cart reminders for non-subscribed users
    • Difficulties in account creation and access
    • Complaints about unresponsive or unhelpful support in some situations
    • Concerns regarding transparency in billing and refunds

    Top Helpful Reviews

    Blanda Beauty

    Jul 17, 2025  on Shopify

    I'm just starting with Yotpo but cannot agree to all the 5 star ratings. I find e.g. the email editor or the flow designs cumbersome and not easy to navigate. And when asking the support team often I end up with the SMS team even though I ask for the email team. Once connected to the right team it again takes a long time to get to the right answer. Not great so far. I will update this review once I have more and better experience.

    Christian Paul Co.

    Jul 17, 2025  on Shopify

    Joann was very helpful with my issue. My account was blocked and she helped me add all the necessary information so that my account can get verified.

    lpsqueen.com

    Jul 17, 2025  on Shopify

    Very reliable company and great customer service PL was able to help with minor issue very quickly and professionally.

    Supplement Mart

    Jul 11, 2025  on Shopify

    Jay was very helpful in resolving a few issues with pop ups. Was a great experience dealing with him!

    TrulyHonest

    Jul 10, 2025  on Shopify

    They offer no help and keep you hanging when it's actually impossible to arrange the installation. I've been working on this for over a week, installing everything necessary and making changes in my Shopify store, only to be told that SMS Bump is working, even though I see nothing has come in. I've tested it several times myself, asked several people to test it for me, and received nothing at all. Even when I tell them all, I keep getting disconnected, either with someone who has nothing to do with it, or with the same person who's supposedly the higher-up (who disconnects themselves) from the service. I don't know what kind of higher-up is, but I wouldn't wish this problem on anyone else. They're only interested in good results; they don't really care about anything else.

    Hunny B Natural

    Jul 08, 2025  on Shopify

    I had some issues with the text messages and with the triggered emails and messages. I reached out to their customer support department and PL was awesome in helping me figure things out! If it wasn’t for her I was about to uninstall this app. Thanks so much for all of your help! Keep up the great work! She needs a raise. Thanks again!

    Rockaway Botanica

    Jul 05, 2025  on Shopify

    The app works really well and I am learning more new features every day. I had an issue with importing customers and 'ROCK" jumped right in and solved my problem right away! They were also able to make recommendations. Very grateful for the excellent service.

    Esah and Co

    Jul 01, 2025  on Shopify

    John D was great support. They all usually get straight to it and are helpful with any issues. Verification process is a bit hit and miss - my flows switched to draft automatically because apparently my account wasn't verified even though I thought I had followed all steps. More communication on this would be good for future. Other than that, it works just like Klaviyo and easy enough to learn. It is definitely a more budget-friendly platform.

    Miaou Life

    Jun 28, 2025  on Shopify

    I’ve been using SMSBump for abandoned carts, SMS marketing, post-purchase flows, campaigns and honestly, everything else. There is no real rival to this app on the market. It does it all, and it does it flawlessly. What makes it even better is the amazing support team. Today, I was assisted by Rock N, who showed exceptional patience and professionalism. They helped me solve my issue quickly and efficiently. Huge thanks to them! I’ve been in e-commerce for years, and SMSBump is simply essential if you’re serious about growing your store. Reliable, powerful, and packed with features, I couldn’t run my business without it.

    Culture Connects Us

    Jun 27, 2025  on Shopify

    Rock N helped me out so much with this app. Difficult to understand but he helped me so much. Big up to rock

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