Fantastic application, so far the exoerience is really great the application is very easy on the eye, love it !

Yotpo's support team provided me with outstanding service today. John D. went above and beyond, helping me import my contact list. He was responsive and friendly with hands-on assistance. It's always a relief to have that kind of support when switching to a new SMS provider. Thank you!

PL was very helpful, very quick and easy process compared to other platforms which was surprising when I seen how easy and fast it was, Thank you!

John D was amazing with his customer service and was able to verify my account with ease. Highly recommend.

I had an issue that I needed help with, and Melvin from Yotpo Email Marketing & SMS provided exceptional support. He quickly identified the problem and patiently walked me through the steps to resolve it. His professionalism, knowledge, and willingness to assist made the entire experience smooth and stress-free. Thanks to Melvin, my issue was solved quickly, and I couldn’t be more pleased with the level of service I received. Highly recommend Yotpo Email Marketing & SMS, especially with great support like Melvin’s!

Customer service is fantastic. Helpful and attentive. App itself could use an update for mobile devices.

I talked with Melvin and he helped me resolve my problem in less than 10 minutes. I also didn't basically wait, as soon as I opened my ticket he answered me within a minute. Extremely satisfied!

Rock N was really helpful helping me with validating my toll free numbers to send to messages to United States, Canada, and Puerto Rico.

The plugin does not work proprely ! specially on the most important thing : abandoned cart workflow stopped to work on 26/10 for no reason ! And "Melvin" from support has no idea how their tool work so i wasted my time trying to explain to him how it's own software suppose to work.. but he keep driving me on none helpful information.. so bascially no way to make it work..

Fantastic App & Stellar Support! Yotpo's Email & SMS Marketing app has been a game-changer for my Shopify store. The app is incredibly user-friendly, with powerful features that make it easy to engage customers and drive sales through email and SMS. I love the flexibility and customization options—it’s everything I need to keep my brand’s messaging consistent and impactful. The real highlight, though, has been the outstanding support from Joann! She went above and beyond to help me get set up, answered all my questions with patience, and provided valuable insights to maximize the app's features. Joann made the whole process seamless and genuinely cared about my store's success. Thank you, Joann, and the Yotpo team for an amazing experience. Highly recommended!

Marnie Was such an awesome help I’ve been struggling with this for weeks and we fixed it in 20 minutes

Jay from Yotpo's customer service team is exceptional! Their professionalism, quick responses, and deep understanding of our needs made our experience seamless and truly pleasant. Thank you for going above and beyond, Jay!

Helpful, but could have been told steps needed to be done before the verification process could start. So i am currently waiting an additional 4-8 business before verification

Marnie and all support staff is super helpful, the live chat option is very convenient when needing some assistance. Yotpo marketing app is very user friendly and informative, and the pricing is great for small businesses. Definitely recommend this app for all start up stores!

Jay was super helpful and super patient with me! and he gave clear instructions and made it easy for me to understand and didn't leave my side thanks Jay

Princess was so helpful and made the process quick, easy, and simple. Im all verified and ready to go. Thank you Princess.

John D was super helpful in resolving my issue with the DMARC. I was able to send him screenshots and he told me exactly what needed to be changed instead of me having to contact my provider directly. Thankyou.

I'm new to this app, but have already had really great experience with customer support. Specifically with Marnie and Rock. Both were very helpful and quick to find my solutions.

I recently had the pleasure of working with PL from Yotpo, and I can confidently say that my experience has been outstanding. PL demonstrated an exceptional understanding of email marketing and SMS strategies, providing tailored solutions that significantly enhanced our outreach efforts. From the beginning, PL was attentive and responsive, ensuring that all my questions were answered promptly. Their insights into customer segmentation and personalized messaging helped us craft campaigns that resonated with our audience, resulting in increased engagement and conversion rates. What impressed me the most was PL’s commitment to our success. They provided clear guidance on best practices and offered innovative ideas that set us apart from our competitors. The Yotpo platform itself is intuitive and robust, but having PL as a representative made the experience even better. Overall, I highly recommend PL for anyone looking to leverage Yotpo’s Email Marketing and SMS services. Their expertise and dedication are invaluable assets that can truly elevate your marketing efforts.

Very good support. Easy and fast forward to the point, thanks to JL im getting answers to my questions!