I contacted support via chat and spoke with Marnie. They were super helpful and walked me through updating the policies on my site for my toll-free number to be resubmitted for approval.

Their support team is efficient and super helpful. Spoke to Mr Melvin F, was extremely quick with response time and easy to communicate with today.

My support agent John D, Was veryy helpful and took the time to help me with the verification process Thank you!

John D was super helpful and walked me step by step to get my account verified in a short period of time! thank you again!!!

John D help me resolve a question i had in mind about my account. Fast and efficient! Thanks for your patience!

Easy set up in 5-6mins. Rock was very helpful to assist me with some extra questions I had. thank you !

This app is a game-changer. Its robust marketing features allowed me to replace multiple apps with just one. Quin was incredibly helpful in guiding me to the documentation for the app set-up.

Hello im writing a review about the person who helped me, the name was Quin and they completely saved me from hell. I was struggling so hard to get rid of my sms pop up for days and countless hours and she hlped me in seconds. Definitely deserves a raise.

Needed some quick assistance for the relaunch of my website. Marnie was very helpful and knew exactly how to fix my issue.

Quin was very helpful! I appreciate them helping me get my account verified to launch my small business.

I have going back-and-forth between a few other SMS + email apps. Since Yotpo has been so easy to set up and also focuses on the customer interactions and reviews, as a small business I believe this is the best solution. Quin has been helping me through the process to get verified for SMS and it was easy clear and fast.

I've been using the Yotpo SMS app and I'm really impressed with its effectiveness. It's easy to use and has greatly improved our customer communication. Special thanks to Jay for his outstanding customer service—quick, professional, and extremely helpful. Highly recommend Yotpo SMS!

I needed help with trying to change my discount amount on my pop-up. PL helped me in minutes with addressing this and I am happy it wasn't as complicated as I thought.

Highly recommend this app...it does everything you need and support is amazing. Jay was a tremendous help with some very minor questions.

Had a great experience with support they are understanding and patient. customer support agent: Melvin

Melvin F. was very helpful and efficient with resolving my issue. He provided clear information and walked me through the process.

Thanks to the tech support for the quick help. Special thanks to Marnie! Without Marnie's help I wouldn't have managed

For being a new user to both Shopify and this Yotpo email client app, I was very happy with the service Quin and PL provided today. Not only did she silvery issues but she helped me problem solve some basic features of their app that I had glossed over and missed. Big shout out to her for all of her awesome help.

The customer service is absolutely off the charts! I was assisted by PL. She was very friendly right from the get go, answered all my questions with speed and ease, and went the extra mile to make sure everything was done right. I would definitely recommend this app to any and everyone. 5 stars for me! :]

fast to verify with help from John D, firts time using the APP and looks great and helpfull, now time to give it a try and see if it adapts to my needs and great exlications from the app to make your acount good to start whit the SMS