I love an app that has great customer support. Always available and willing to jump on a call. Thanks, Joann for the quick help!

Marnie really helped me today had all the patience what so ever walked me through every step and made sure I understood everything.

Rock was awesome! helped me get verified and it was not as difficult as I thought it would be. Thanks for your help!

John D was swifct, courteous and very helpful to address all my concerns and how to set things up! Thank you for your help!

Overall, the customization function is very strong and the price is very flexible and reasonable. It takes some time for beginners to get familiar with it.

Yotpo has been a frustrating experience. The app lacks transparency in budget tracking, and email links consistently fail to work. Despite multiple requests for support, the issues remain unresolved. Being locked into a one-year contract has only added to my disappointment. I cannot wait for this contract to end!

Still working on getting it setup, but I sincerely appreciate Melvin's help. He was quick to respond and eager to help. I am always a fan of excellent customer service. Thanks again, Melvin!

they're really helpful if you have any issues and it's such an easy to use application. jay was really helpful and answered all the questions I had.

If you ever have an issue, but your rep is Jay ?? that wont be around for long once he's able to help call it done and resolved. Yotpo for the win

I'm still a novice at sms marketing but this app has it all. I had an issue of my TFN being rejected at first, but customer service was able to get it fixed in one day. I later had an issue with my SMS smbed form and Jay was able to walk me through every step to get it fixed. Thanks to the team!

Great help through their live chat - quick responses and help solve to solve the problem for you. Jay was great and helped me to sort my issues in 5 mins.

I'm thrilled to share that this app was a game-changer for my business during last year's holiday season! The platform's exceptional support team, particularly 'Rock N', went above and beyond to ensure my success. Their dedication and expertise helped me scale my business to new heights, and I'm forever grateful. If you're looking for a reliable partner to help grow your business, look no further!

"I had a fantastic experience with Yotpo's support team, especially with John D. He was incredibly knowledgeable, patient, and quick to resolve my issue. John went above and beyond to ensure I fully understood the solution and even provided additional tips to optimize my setup. It's rare to find such dedicated and efficient customer service. Thanks to John D and the Yotpo team for making the process smooth and stress-free!"

My experience with yopto email and marketing was good and I hope it soon expands my brand and " P L " Was very helpful and patient with me I really appreciate the help great work !!!

PL was great communicator and very supportive. Answered all the question I had. I am grateful and thankful for PL. Now I can continue to do my business stress free! PL is the BEST!

I was going to verify my account for the sms at 2am and I ran into Marnie she was very helpful and so patient with me she also walked me through things that I didn't understand and I appreciate everything she has done for me.

Very complete email marketing tool, my experience is very good, very comprehensive, and more importantly, the response to the problem is also very good. I found some problems and then contacted the online support. Rock N gave me a quick solution, which was very pleasant. Recommended for everyone to use

PL was so helpful and kind while walking me through the verification process. Knowledgable and kind! Thanks for the help! Love the app and how it helps with my business!

Highly recommend this shopify app to get more customers whether you have small or big business. Yotpo team is swift enough in accommodating questions and they are very straightforward in providing solutions especially to Quin who has given me a smooth validation process.

John with customer service was very helpful. This app has been the greatest marketing tools I chose to use for my site. Thank you so much Yotpo for all you do for us in the marketing world :)