If you ever have an issue, but your rep is Jay ?? that wont be around for long once he's able to help call it done and resolved. Yotpo for the win

I'm still a novice at sms marketing but this app has it all. I had an issue of my TFN being rejected at first, but customer service was able to get it fixed in one day. I later had an issue with my SMS smbed form and Jay was able to walk me through every step to get it fixed. Thanks to the team!

Great help through their live chat - quick responses and help solve to solve the problem for you. Jay was great and helped me to sort my issues in 5 mins.

I'm thrilled to share that this app was a game-changer for my business during last year's holiday season! The platform's exceptional support team, particularly 'Rock N', went above and beyond to ensure my success. Their dedication and expertise helped me scale my business to new heights, and I'm forever grateful. If you're looking for a reliable partner to help grow your business, look no further!

"I had a fantastic experience with Yotpo's support team, especially with John D. He was incredibly knowledgeable, patient, and quick to resolve my issue. John went above and beyond to ensure I fully understood the solution and even provided additional tips to optimize my setup. It's rare to find such dedicated and efficient customer service. Thanks to John D and the Yotpo team for making the process smooth and stress-free!"

My experience with yopto email and marketing was good and I hope it soon expands my brand and " P L " Was very helpful and patient with me I really appreciate the help great work !!!

PL was great communicator and very supportive. Answered all the question I had. I am grateful and thankful for PL. Now I can continue to do my business stress free! PL is the BEST!

I was going to verify my account for the sms at 2am and I ran into Marnie she was very helpful and so patient with me she also walked me through things that I didn't understand and I appreciate everything she has done for me.

Very complete email marketing tool, my experience is very good, very comprehensive, and more importantly, the response to the problem is also very good. I found some problems and then contacted the online support. Rock N gave me a quick solution, which was very pleasant. Recommended for everyone to use

PL was so helpful and kind while walking me through the verification process. Knowledgable and kind! Thanks for the help! Love the app and how it helps with my business!

Highly recommend this shopify app to get more customers whether you have small or big business. Yotpo team is swift enough in accommodating questions and they are very straightforward in providing solutions especially to Quin who has given me a smooth validation process.

John with customer service was very helpful. This app has been the greatest marketing tools I chose to use for my site. Thank you so much Yotpo for all you do for us in the marketing world :)

I worked with Melvin to set up an sms campaign that required some trouble-shooting. I was able to get everything launched and Melvin provided excellent, helpful, and thorough customer service. Great work Melvin!

There was a bit of miscommunication at first but got what I needed done with support on the second try. Their platform is easy and straight forward. I heard so many great things when they were called SMSbump, and never tried. I'm so glad I decided to try them now that I have my store up and running.

Rock N guided me through whole of the process, he is an amazing an cooperative person. Thankful YOTPO.

I had the pleasure of working with Rock N' and I must say, the service was outstanding! From start to finish, Rock N' was incredibly helpful, attentive, and made sure all my questions were answered promptly. Their professionalism and dedication to ensuring I had the best experience truly stood out. Highly recommend their services—truly top-notch! Thank you so much, Rock N'!

Rock N is the agent who helped me to solve all my doubts and he cleared my problems without any hesitations

Had a little tech issue (an unrelated app blocking a registration). Marnie was awesome and we got it solved quickly.

Quin was very helpful with answering all the questions I had about my verification process! Highly recommend for SMS marketing needs.

Great supporting team! the quality you get out of the app as well as the people from the service team is amazing. I had this amazing person, her name is Joann, she completely helped me out and got right where I need to be!